Banff Inn * Hot Tub, Sauna & Steam Room

Name: Banff Inn, Banff
Address: 501 Banff Avenue, Banff, Alberta, T1L 1A9
Price range: US$142+
Rating: 8.1

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Key details

About the Hotel

501 Banff Avenue, Banff, T1L 1A9

Close to Banff Avenue

Great

8.1

8.7

/10

4.0

3.9

Loved by Banff Inn guests

Good location

Helpful staff

Spacious room

Ski storage

Excellent service

"Room had small living room downstairs which was great! Also having the parking was really nice."

Sofia from United States

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"The steam room, sauna and hot tub were also nice."

cjw307 from Canada

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"They offer free underground parking for guests which was an added bonus."

Kristine

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3-star mountain hotel on Banff Avenue

Location

Banff Inn is located on Banff Avenue, providing direct access to the sights of Banff National Park. Surrounded by towering peaks, guests have every opportunity for outdoor activities such as skiing, hiking, and exploring stunning lakes. The hotel is a short distance from downtown Banff, placing shops and eateries within easy reach.

Accommodations

Banff Inn offers 99 well-appointed guest rooms, including various configurations of queen and king beds to suit diverse traveler needs. Suites are available for families or groups, featuring options like three queen beds and additional space for privacy. Each room is designed to provide comfort and convenience after a day of adventures.

Dining

Carlito's Pizzaria, located within the hotel, serves pizzas, burgers, and fresh salads, making it easy to refuel after a day outdoors. The restaurant operates from 5 PM to 11 PM daily. This convenient dining option enhances the overall experience for travelers seeking quick and hearty meals.

Wellness Facilities

Guests can unwind in the hot pool, sauna, and steam room, available from 10 AM to 11 PM for relaxation. These amenities provide a soothing environment to recuperate after outdoor excursions. The hotel supplies towels and changing rooms for convenience.

Special Offers

Banff Inn provides various accommodation packages and discounts, appealing to different types of travelers. Seniors aged 62 and over are invited to enjoy exclusive savings on their stay. The hotel staff is equipped to assist with organizing room blocks for groups.

Highlights

Location: Set on iconic Banff Avenue

Rooms: Offers 99 well-appointed guest rooms

Dining: Carlito's Pizzaria serves pizzas and burgers

Wellness: Hot pool, steam room & sauna

Package: Seniors Discount available

Convenience: Underground parking and EV chargers

“The bi-level suites easily accommodate larger families, while the central location allows for simple strolls to Banff's shops and restaurants; Carlito's Pizzeria provides an on-site dining alternative. With a sauna, steam room, and hot tub available, the inn focuses on relaxation after a day in the mountains. A solid choice for those wanting comfort and ease.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

Guest ParkingUnderground Access

The underground parking was super handy, especially on rainy days. I found it very convenient and safe for my car.

Oliver from Canada

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Spa & LeisureRelaxing Retreat

The hot tub, steam room, and sauna were great. After a long day, I could unwind and relax my muscles.

Mei from China

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DiningPizza & Poutine!

The on-site restaurant was very good for dinner and breakfast, especially Carlitos, with pizza and poutine on the menu.

Jack from United Kingdom

Review on

Room FeaturesMini-Fridge!

The room was very clean, and I was pleased to have a mini-fridge. The beds were comfortable too.

Ingrid from Sweden

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Select your room type

Banff Inn offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room
2 persons
19 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Suite
2 persons
21 sq. feet
3 Double beds
Air conditioning
Bathtub
room details
Junior Suite
2 persons
21 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

September 2026 - September 2027

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Check-in/ Check-out

Facilities

Banff Inn offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Luggage storage
Ski storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station

Sports & Fitness

Skiing
Hiking

Dining

Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Banff Inn, guests can delight in an authentic Italian dining experience at Carlitos Pizzaria. This charming venue offers a warm ambiance, perfect for a romantic dinner, where traditional dishes and dietary options embrace a range of palates.

Carlitos Pizzaria
Italian
Ambiance
Traditional and Romantic setting, ideal for intimate gatherings or cozy dinners.
Key Offerings
A menu that showcases vegetarian, gluten-free, and dairy-free options, alongside signature pizzas and pasta dishes, all crafted with love and skill.
Reservation
Reservations recommended.
Open for dinner.

Banff Inn Location

501 Banff Avenue, Banff, T1L 1A9

Explore Banff

Whyte Museum of the Canadian Rockies

17 minutes walking

Local art and history await at this museum, offering guided tours and vibrant exhibitions on Canadian culture.

Cave and Basin National Historic Site

25 minutes walking

Historic hot springs site with natural wonders and informative displays about Banff's origins and ecology.

Banff Park Museum National Historic Site

19 minutes walking

Home to natural history exhibits, this museum features unique displays on the local wildlife and ecology.

Lake Minnewanka

18 minutes walking

This scenic lake offers stunning views, picnic areas, and opportunities for boat tours in the summer months.

Hiking Trails

10 minutes driving

Access nearby trails like the Bow River Trail for scenic hikes suited for all levels of adventurers.

Banff Spa Treatments

10 minutes walking

Relax at local spas offering soothing treatments, yoga sessions, and wellness packages for ultimate relaxation.

Skiing at Mount Norquay

7 minutes driving

Thrilling skiing adventures await at Mount Norquay, perfect for both beginners and seasoned skiers during winter.

The Beaver Bar

4 minutes walking

Offers a relaxed atmosphere with pub-style dishes and local favorites; ideal for family meals or casual dining.

Good Earth Coffeehouse

10 minutes walking

A cozy spot for coffee lovers, featuring organic blends, baked goods, and a friendly vibe for casual meet-ups.

Buffalo Mountain Cafe

16 minutes walking

Known for hearty breakfasts and mountain-inspired dishes, this cafe focuses on local ingredients with vegetarian options.

Banff Centre for Arts and Creativity

20 minutes walking

Hosts live music events and art performances, appealing to culture enthusiasts seeking enriching experiences.

Buffalo Nations Luxton Museum

20 minutes walking

Showcasing Indigenous culture, this museum features engaging exhibits and events suitable for visitors of all ages.

Getting around

City Centre
Banff 12 min · 3300 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of floors:

Number of rooms:

103

Reviews and Ratings

Feedback about Banff Inn from previous guests about their experience.

Review summary

Based on recent reviews

The Banff Inn is often described as a clean and comfortable accommodation, conveniently located within a short walk to downtown Banff. Guests appreciate the spacious rooms, underground parking, and the availability of amenities such as a hot tub, sauna, and steam room. Some guests have noted that the hotel resembles a motel in style, but find it an ideal location for visiting Banff.

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Review score

Based on 952 verified reviews

8.2 /10

Great

82 %

Recommend

Free WiFi

9.1/10

Comfort

8.7/10

Breakfast

5.8/10

Value for money

7.6/10

Pros

Great location

Comfy room

Helpful staff

Spacious room

Cons

No kettle

No microwave

No breakfast

Pierre from France

Single

King Room

4 nights in November 2025

Reviewed: January 10, 2026

6/10

Acceptable, but some disappointments

dingy feel card readers

The bathroom felt small for our group size. Hallways was dark. They gave off a dingy feel. Key cards required frequent resetting. Staff suggested keeping them away from cell phones. This precaution was inconvenient and suggests A problem with the card readers.

0 Helpful

Samuel from Canada

Single

King Room Soaker Tub

4 nights in November 2025

Reviewed: November 21, 2025

9.0/10

A Perfect Retreat

efficient check-in secure parking

The check-in was notably efficient, and the reception staff displayed really good friendliness. Parking access proved both convenient and secure. The room included bathrobes. It felt quite spacious.

The restaurant offered dinner service only. This limited our dining options within the hotel and required us to seek out alternatives for other meals.

Facilities

9/10

The hot tub and steam room were excellent amenities. These features provided relaxation after a day of exploring local attractions. I found them well kept and easily accessible during operating hours.

Dining

8/10

The restaurant featured a pizza selection, and the pizza tasted perfect. The dining area was kept clean. Service at the restaurant was efficient and attentive.

Location

10/10

The hotel is located a short distance from the center. This provides a quieter environment while still allowing easy access to entertainment. Free on-street parking options are available, a benefit if the hotel car park reaches full capacity.

Service

9/10

The staff were polite, ready to assist with requests. They were helpful when resolving questions related to activities in the park. Staff interactions enhanced the overall quality of my stay. They were readily available.

0 Helpful

James from United Kingdom

Single

King Room

3 nights in August 2025

Reviewed: October 22, 2025

8/10

useful fridge close location restaurant pizza

The staff were helpful. I appreciated the provided fridge in the room. It was useful for storing snacks. The location was close to a convenience store. Pizza from the on-site restaurant tasted nice.

Underground parking cost extra. That was a little annoying.

0 Helpful

Paul from United Kingdom

Single

King Room

3 nights in August 2025

Reviewed: October 01, 2025

9/10

convenient parking friendly staff large room

i appreciated the convenient parking. the staff was quite friendly and helpful.. especially with directions. i found the room large and clean.

the hotel lacks a bar.

0 Helpful

george from united states

Family with children

queen room two queen beds

3 nights in August 2025

Reviewed: September 17, 2025

7/10

convenient location clean spa thick duvet night noise

The location was convenient (close to many establishments). the spa area included a steam room and sauna. I found it clean and well maintained.

the room was warm, but the bedding was a thick winter duvet was nice. there was also a lot of noise from people near the entrance late at night that was disruptive.

0 Helpful

Arthur from United Kingdom

Family with children

Queen Room Two Queen Beds

3 nights in June 2025

Reviewed: August 10, 2025

6/10

dark room inconvenient service

the room was kinda dark, i expect better. they gave us a jug but not any cups. i had to call for cups, but they said they don't do room service. i had to go get the stuff myself at the desk, not good for a place costing this much. basement parking cost extra, that is annoying.

0 Helpful

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Questions of the users

About Banff Inn

What parking options are available if visiting at the end of June, especially with a vehicle?

20 June 2024

There is a limited number of underground parking spaces available on a first come, first serve basis. The garage clearance is 6'4'' (~194 cm). If the garage is full, street parking in Banff is free.

Are guests provided with towels and pajamas during their stay?

15 February 2024

Towels are provided by the hotel, but guests will need to bring their own pajamas.

Can I check in early if I arrive at the hotel around noon in July?

10 July 2024

The standard check-in time is at 4 pm. However, if the room is not ready upon early arrival, luggage can be stored and the underground garage may be available for parking.

Are all amenities available for guests, including the hot tub and sauna?

5 March 2024

Currently, the hot tub and whirlpool are not operational due to maintenance; however, spa facilities are open.

What is the distance from the hotel to the Rocky Mountaineer train station?

12 April 2024

The train station is located approximately 1.2 kilometers from the hotel, which is about a 15-minute walk or a 5-minute drive.

Is there a shuttle service available to Lake Louise ski resort?

8 January 2025

Yes, a shuttle service to Lake Louise Ski Resort departs from a location just two doors away from the hotel. Timings can be confirmed with the Front Desk upon arrival.

Are pets allowed at the hotel?

18 September 2024

Regrettably, pets are not permitted on the premises.

What is the cost of parking if staying with you in August?

22 August 2024

Parking is complimentary, but the availability of underground spaces operates on a first come, first serve basis.

Can special arrangements be made for a birthday celebration in a room?

3 May 2024

Special requests can be accommodated, such as adding a birthday card to the room. Arrangements can also be made with local vendors for flower deliveries or other items to enhance the celebration.

Are there microwaves available in the rooms, and how far is the city center from the hotel?

1 June 2024

All rooms come with a mini fridge, but only the LOFT rooms have microwaves. The city center is about a 7-10 minute walk from the hotel.

How far is the nearest ski resort from the hotel?

25 December 2024

The nearest ski resort, Norquay, is approximately 8 kilometers from the hotel.