Name: Douglas Fir Resort & Chalets, Banff
Address: 525 Tunnel Mountain Road, Banff, Alberta, T1L 1B2
Price range: US$115+
Rating: 7.4

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Douglas Fir Resort & Chalets Banff Exterior photo

Douglas Fir Resort & Chalets Banff Interior photo

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Key details

About the Hotel

525 Tunnel Mountain Road, Banff, T1L 1B2

Close to the Douglas Fir Resort Waterslides & Pools

Very good

7.4

7.6

/10

3.4

3.5

Loved by Douglas Fir Resort & Chalets guests

Waterslide fun

Outdoor hot tub

Mountain view

Friendly staff

Good parking

Hiking trails

"Outdoor hot tub and indoor water slides, they could get quite busy but the hot tub was lovely after a day hiking."

Alex Ball from Canada

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"Full kitchen facilities. Was next to stop for shuttle bus to town centre and the Resort provided free passes for the bus."

Russell from Australia

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"The working fireplace and stacked wood a nice touch."

Angela

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4-star family-friendly mountain resort in Banff

Amenities

Douglas Fir Resort & Chalets offers a Grand Pool Complex featuring waterslides, a shallow children's pool, and multiple hot tubs for family fun and relaxation. The hotel includes a games room with arcade games, a fitness center, and a mini-golf course, all designed to enhance the guest experience. Seasonal outdoor activities such as a mini-golf course and playground ensure entertainment options for all ages.

Rooms

The accommodations include chalets, suites, and hotel rooms designed to facilitate family stays and group gatherings. Each unit features amenities such as full kitchens, private balconies, and fireplaces, providing convenience and comfort for guests. Select chalets offer breathtaking views of the surrounding mountains, adding a scenic backdrop to all stays.

Location

Located just minutes from the center of Banff, the resort provides easy access to various winter and summer activities. Nearby attractions include the Banff Gondola and the hot springs, offering guests options for outdoor adventures throughout the year. The resort's proximity to ski resorts makes it convenient for winter sports enthusiasts.

Children's Amenities

The resort is distinguished by its extensive offerings for children, including a dedicated kids' club that organizes various activities throughout the year. Kids can enjoy outdoor playgrounds, indoor play areas, and scheduled family-friendly movie nights. Special packages for families include multiple options for room configurations and amenities tailored to children.

Dining

On-site dining options include a café that serves breakfast and lunch, with menus catering to families. The convenience of dining within the resort ensures that guests can enjoy meals without traveling far. Additionally, the well-equipped kitchens in chalets allow for home-cooked meals, enhancing the family experience.

Highlights

Location: Minutes from Banff attractions

Amenities: Grand Pool Complex with waterslides

Children: Dedicated kids' club with activities

Dining: On-site café serving breakfast and lunch

“For families prioritizing space and kid-friendly fun near Banff, this is my pick. The bungalow layout fosters togetherness, while the water slides and play areas keep children entertained. The free bus pass is smart, solving the parking challenge, and I appreciate the eco-conscious touches woven throughout.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.2/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The waterslides were a total hit! My kids also loved the playground and the shallow pool area designed just for toddlers.

Emily Smith from Canada

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Guest ParkingParking Peace

Parking was a breeze. We easily parked our car right outside our chalet door. Underground parking was also available and free.

David Lee from United States

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Room FeaturesHome Away

Our loft suite was very spacious with a full kitchen, a fireplace, and even a balcony with mountain views.

Maria Rodriguez from Spain

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Media & EntertainmentTech-Friendly

The chalet had three TVs, including one in the loft bedroom and another in the living room. Satellite TV was a great bonus!

Kenji Tanaka from Japan

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Select your room type

Douglas Fir Resort & Chalets offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio
4 persons
39 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
One-Bedroom Condo Fireplace
4 persons
46 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Loft
6 persons
61 sq. feet
2 Double beds
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Douglas Fir Resort & Chalets offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cots
Water slides
Children's play area

Spa & Leisure

Aqua park
Jacuzzi

Room features

Air conditioning
Heating
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Douglas Fir Resort & Chalets Location

525 Tunnel Mountain Road, Banff, T1L 1B2

Explore Banff

Activities and Dining Near Douglas Fir Resort

Bow Falls

25 minutes' walk

Stunning waterfall with breathtaking views, ideal for photo ops and short hikes along the pathway.

Whyte Museum of the Canadian Rockies

25 minutes' walk

A cultural gem showcasing art, history, and culture of the Rockies, often hosts special exhibitions.

Cave and Basin National Historic Site

8-minute drive

Origin of Canada's national park system, featuring hot springs and educational exhibits on natural history.

Fairmont Banff Springs

8-minute drive

This iconic hotel offers guided tours, stunning architecture, and panoramic mountain views.

Tunnel Mountain Trail

3 minutes walking

A popular hiking trail with moderate difficulty, offering rewarding views of Banff and the surrounding mountains.

Douglas Fir Resort Waterslides & Pools

6 minutes' walk

Family-friendly water park featuring indoor and outdoor pools, hot tubs, and fun waterslides.

SkiBig3 Adventure Hub

5-minute drive

A hub for outdoor thrills, from skiing to snowboarding in winter, with rental services available.

Banff Hot Springs Yoga

5-minute drive

Offers revitalizing yoga classes, suitable for all levels in a tranquil setting near the national park.

Cougar Pete's Restaurant & Lookout

6 minutes' walk

Casual eatery with local favorites and mountain views, renowned for burgers and hearty breakfasts.

The Maple Leaf

6-minute drive

Fine dining experience offering Canadian cuisine with seasonal ingredients and an upscale ambiance.

Balkan Restaurant

6-minute drive

A cozy spot known for Mediterranean dishes with vegetarian options, perfect for leisurely meals.

Park Distillery

5-minute drive

Craft distillery and restaurant serving locally inspired dishes and signature spirits in a modern space.

Banff Centre for Arts and Creativity

7-minute drive

A vibrant hub for performances, featuring music, theatre, and art exhibitions, all in a stunning location.

The Banff Avenue Brewing Co.

5-minute drive

Funky brewpub with house-made beers, offering live music events and a lively atmosphere perfect for groups.

The Kinsmen Community Centre

5-minute drive

Hosts classes and events, including family-friendly activities, community gatherings, and creative workshops.

Banff Film Festival Screening Room

5-minute drive

Showcases cinematography and storytelling from around the world, ideal for film enthusiasts seeking creativity.

Getting around

City Centre
Banff 22 min · 1.1 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Douglas Fir Resort & Chalets from previous guests about their experience.

Review summary

Based on recent reviews

Douglas Fir Resort & Chalets is frequently praised for its spacious rooms, many equipped with full kitchens. Guests often highlight the convenience of the free bus tickets provided, making trips into Banff easy, especially given the hotel's location across from a bus stop. The views, particularly of Mt Rundle from the terrace, are another commonly enjoyed feature. Some guests have noted that the chalets could use updating.

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Review score

Based on 1327 verified reviews

7.5 /10

Very good

67 %

Recommend

Breakfast

10.0/10

Free WiFi

8.4/10

Value for money

6.9/10

Facilities

7.2/10

Pros

Good location

Clean rooms

Good amenities

Cons

Unfriendly staff

Ryan from Canada

Family with children

One-Bedroom Condo

4 nights in November 2025

Reviewed: January 15, 2026

9/10

Solid stay WITH amenities

functional kitchen separate living space free transit

The kitchen had everything i needed. It worked well. i appreciated the separate dining table and living space in the unit. THE free transit tickets were a bonus for getting around.

0 Helpful

David from United States

Family with children

One-Bedroom Condo

3 nights in August 2025

Reviewed: October 26, 2025

5/10

shabby room poor air conditioning

the free bus passes were helpful. it made getting downtown easier.

the room was shabby and i think it needs to be upgraded. the air conditioning didn't work well, so the room was uncomfortably hot. this really bothered me.

0 Helpful

Mario from Italy

Family with children

Loft

3 nights in June 2025

Reviewed: August 11, 2025

9.0/10

cabin comfort and convenience

free transit frequent shuttle functional kitchenette

I found the free transit pass useful. it made getting around easy, especially with the frequent shuttle service. the kitchenette was very functional. I prepared several meals there, which saved money and added convenience. i appreciated the cozy cabin style of the rooms.

the lighting in the cabin was a bit dim, i felt, particularly in the evenings.

Rooms

9/10

the loft room featured two beds upstairs and one bedroom on the main floor. a fireplace added warmth and ambience to the living area, and it was easy to find wood daily. good storage space helped keep the cabin tidy.

Dining

8/10

the kitchenette included a refrigerator, stove, and microwave, enabling meal preparation. while there are no on-site restaurants, nearby options are easily accessible. the convenience of cooking in the cabin was a plus.

Service

9/10

the courtesy bus provided frequent transport into town, a convenient service. i found the staff helpful in answering questions and providing directions. housekeeping kept the cabin clean, a daily service.

Facilities

10/10

The water slides and hot tubs were an added bonus i enjoyed. a free transit pass was provided, and it was a great value. a playground was present for children. Kids were entertained.

0 Helpful

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