Is gluten-free catering available for guests with dietary restrictions?
15 January 2024
Yes, gluten-free options are available for guests.
75 photos
The Upper House, Stoke-on-Trent
148US$
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Key details
About the Hotel
The Green,
Stoke-on-Trent,
United Kingdom,
ST12 9AE,
Staffordshire
- Near Trentham Gardens
Great
8.9
4.5
4.6
Loved by The Upper House Hotel guests
"The gardens are full of different shrubs, flowers and trees helping wildlife and meticulously maintained."
"Beautiful clean room with balcony and perfect weather to sit out there."
"Breakfast was served in a loverly room and the tables laid to a very high 5 star standard."
Amenities
The Upper House encompasses
Rooms
The hotel offers
Location
Located just
Dining
The innovative on-site restaurant serves a menu focused on local produce, offering
Pet-Friendly Policies
The Upper House welcomes
Highlights
Location: 10 minutes from Junction 15 of the M6
Rooms: 24 individually decorated en-suite bedrooms
Dining: innovative restaurant serving fresh, home-cooked meals
Pet-Friendly: well-behaved dogs welcomed in grounds
Attractions: Close to World of Wedgwood and The Potteries
“This manor house offers a genuinely inviting atmosphere, enhanced by its historical connections and countryside setting. The individually decorated rooms and attentive staff stand out, making it a relaxing alternative to larger resorts. I particularly appreciate the locally sourced dining and the unique charm that makes it feel more like a home than a hotel.”
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Select your room type
The Upper House Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Double Room
2 persons
110 sq. feet
1 King-size bed
Shower
Heating
room details
Executive Double or Twin Room
2 persons
220 sq. feet
2 Single beds
Shower
Heating
room details
Double Room
2 persons
100 sq. feet
1 King-size bed
Shower
Heating
room details
Luxury Suite
2 persons
325 sq. feet
1 King-size bed
Shower
Heating
room details
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Price and Room Availability Calendar
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Facilities
The Upper House Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
Room decor
- Carpeted floor
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Dining Onsite
Experience a delightful symphony of flavors at The Upper House, where dining is transformed into an art form. The vibrant onsite options emphasize the best of British cuisine, crafted with care and finesse, catering to diverse dietary needs while celebrating fresh, locally sourced ingredients.
The Upper House Hotel Location
The Green,
Stoke-on-Trent,
United Kingdom,
ST12 9AE,
Staffordshire
Map view
The Green,
Stoke-on-Trent,
United Kingdom,
ST12 9AE,
Staffordshire
City landmarks
Zoo
Trentham Monkey Forest
2.0
mi
Museum
World of Wedgwood
1.6
mi
Museum
Wedgwood Museum at World of Wedgwood
1.6
mi
Landmark
Wedgwood Visitor Centre
1.1
mi
Landmark
Church of St John the Baptist
3900 ft
Landmark
Downs Bank
4100 ft
Landmark
Barlaston Methodist Church
3500 ft
Landmark
Millennium Point
4500 ft
Landmark
National Trust
1.1
mi
Landmark
Millennium Topograph
4500 ft
Landmark
Barlaston Downs Car Park
5100 ft
Garden
Trentham Gardens
2.3
mi
Landmark
Wedgwood Museum Trust
1.2
mi
Landmark
Barlaston Cemetery Chapel
1.0
mi
Garden
Trentham Estate
2.3
mi
Landmark
St Luke's
1.3
mi
Landmark
Josiah Wedgewood
1.2
mi
Landmark
Saxon's Lowe
1.4
mi
Golf Course
Trentham Golf Club
2.1
mi
Landmark
Bury Bank Hillfort
1.5
mi
Landmark
Monkey Forest
1.7
mi
Landmark
Aerial Extreme Staffordshire
1.9
mi
Landmark
Duke of Sutherland Monument
1.7
mi
Landmark
St John the Evangelist
1.9
mi
Amusement Park
Aerial Extreme
1.8
mi
Landmark
Kingfisher
1.8
mi
Landmark
Snowdrops
1.9
mi
Landmark
All Saint's Church
2.0
mi
Nearby
Barlaston War Memorial
1500 ft
Restaurants
The Wedgwood Restaurant at The Upper House
100 ft
The Green
The Duke Of York
2100 ft
10 Longton Road Barlaston
Explore Stoke-on-Trent
Local Activities and Dining
World of Wedgwood
10-minute walk
A destination for ceramic art lovers, featuring factory tours and unique exhibitions on the history of pottery.
Trentham Monkey Forest
35-minute walk
Home to over 140 monkeys in a natural setting, great for families with daily feeding sessions and educational exhibits.
Wedgwood Museum at World of Wedgwood
10-minute walk
Showcases the legacy of Josiah Wedgwood with stunning exhibits about pottery and design. Free admission on selected days.
Aerial Extreme Staffordshire
35-minute drive
An adventure park offering high rope challenges and zip lines for thrill-seekers looking for excitement.
The Wedgwood Restaurant at The Upper House
5 minutes' walk
Elegant dining with a focus on British cuisine, known for its seasonal menu and refined atmosphere. Reservations recommended.
The Duke Of York
8-minute walk
Traditional pub atmosphere offering classic British fare. Try their hearty pies and craft beers; family-friendly setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Upper House provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
26
Reviews and Ratings
Feedback about The Upper House Hotel from previous guests about their experience.
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Pros
Stunning grounds
Good breakfast
Clean bathroom
Electric car charging
Cons
No air con
Shared balcony
Slow internet
No sweeteners
Guest reviewsbased on 929 reviews
naomi from united kingdom
Couple
double room
3 nights in November 2025
|
Reviewed:December 20, 2025
9.0/10
lovely stay
gorgeous roomsrespectful staffslow service
i found the rooms gorgeous. they had all the required amenities while keeping their original character and charm. i also loved how helpful and courteous the staff were.
The service was slow at times. when i asked for a taxi, i was pointed to some rubbish and told to book it myself. That was not helpful
Facilities
9/10
The hotel has fine original features. They are very beautiful. the grounds are also well maintained, they provide a nice backdrop for relaxation. there is plenty of parking available arriving by car.
Service
8/10
The staff is generally friendly and cute. They make an effort to assist guests. some guests may not get directions to amenities. the front desk can provide limited information upon check-in but should improve this .
Dining
9/10
the restaurant offers delicious food, i have no doubt about it. breakfast includes decent vegan options, catering to different dietary needs.
Location
10/10
the location is outside of town. it is surrounded by nature. the hotel is easily accessible from major motorways, including the a34 and a500. this facilitates trips to nearby areas, like wales
0 Helpful
|
Jack from United Kingdom
Couple
Double Room
3 nights in August 2025
|
Reviewed:August 29, 2025
9.0/10
excellent hotel
double roomgood selectionbar arealovely gardens
i was happy with our double room, it had everything i needed. i enjoyed having a drink in the bar area each night. breakfast had a good selection. the gardens are lovely and well kept.
the menu had a slightly small selection.
Location
9/10
the hotel is surrounded by nature it is very quiet and peaceful. the grounds are well maintained and provide a relaxing atmosphere.
Facilities
9/10
the hotel offers easy parking this makes arrival and departure simple. there is a bar area to relax. the gardens provide a place for a walk after breakfast.
Rooms
9/10
the double room included comfortable beds and necessary amenities. the room was well kept and clean. everything i needed was available and worked well.
Dining
9/10
breakfast was great with a nice selection of items. i found the breakfast service to be attentive. the food quality was good and i enjoyed the options available.
0 Helpful
|
Questions of the users
About The Upper House
Are pets allowed in the accommodations at the hotel?
22 February 2024
Pets are not permitted in any of the bedrooms.
How far is the hotel from Alton Towers, and what is the best transport option?
10 March 2024
The hotel is approximately a 30-minute drive from Alton Towers.
What are the breakfast serving hours for guests staying at the hotel?
5 April 2024
Breakfast is available from 7 am to 9:30 am from Monday to Saturday, and from 8 am to 10 am on Sundays.
Is there a charge for bringing dogs to the hotel?
1 May 2024
Dogs are not allowed in the hotel, so there won't be any charges for pets.
Are there any private events taking place at the hotel on 4 December 2024?
20 May 2024
Yes, there is a Christmas party night scheduled, including music until midnight that evening.
Does the hotel offer a room with disabled access for guests with mobility issues?
3 June 2024
Yes, a disabled access room is available. Please inquire about date availability.
What is the distance between the hotel and Longton, and are transportation services offered?
14 July 2024
The hotel is located about 7.2 kilometers from Longton, with taxi services available for booking.
Can electric vehicles be charged at the hotel, and what are the associated costs?
11 August 2024
Yes, there are electric vehicle charging points available at £10 for a full charge and £5 for half charge.
Is it possible to store luggage at the hotel after check-out?
27 September 2024
Yes, luggage storage is available for guests' convenience.Next best alternative
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