The Hotel Chester Interior photo A living roomThe Hotel Chester Interior photo A typical apartmentThe Hotel Chester Room photo A typical studio apartment
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From137US$ /night
Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

19 Newgate Street, Chester, United Kingdom, CH1 1DE
-
Close to the Walls of Chester
Perfect
9.0
9.4
/10
4.1
4.7
/5

4-star boutique getaway with luxury apartments in Chester

Luxurious Apartments

The Hotel Chester offers uniquely styled apartments, including the James Apartment, which features a rainfall couples shower and original design elements reflective of a penthouse luxury. The Elegance Apartment includes a deep gold and copper soaking tub, providing a distinct experience for relaxation. Each accommodation is enhanced with Walker & Williams plush beds to ensure a restful night's sleep.

Spa and Wellness

The Spa Apartment at The Hotel Chester elevates relaxation with a steam room shower, combining comfort with relaxation features right in the room. Guests can also expect The White Company toiletries in every bathroom, offering a premium touch during their stay. This apartment caters to those seeking an at-home spa experience, making it an appealing option for guests focused on wellness.

Unique Packages

The Hotel Chester offers several romantic packages, including the Platinum Romance Package, which includes Moet & Chandon on ice, candles, and red rose petals on the bed. For an extravagant experience, the Ultimate Romance Package provides 300 red roses and 50 candles alongside luxurious chocolates. These carefully curated options cater specifically to those looking to make special memories.

Pet-Friendly Policies

The Hotel Chester welcomes most small breeds of pets, ensuring that family staycations can include every member, including furry friends. Guests have the opportunity to enjoy their stay without leaving their pets at home. This thoughtful policy enhances the overall experience for pet owners visiting Chester.

Central Location

Located on Newgate Street, The Hotel Chester provides easy access to Chester's historic attractions and scenic walks. Guests are just moments away from the city's Roman heritage and medieval architecture. This central positioning allows for convenient exploration of Chester's unique blend of history and charm.

Highlights

Luxurious Apartments: James Apartment with rainfall couples shower

Spa: Apartment with steam room shower

Packages: Ultimate Romance Package with 300 roses

Pet-Friendly: Most small breeds welcome

Location: Central location on Newgate Street

Relaxation: Elegance Apartment with deep copper soaking tub

“The Hotel Chester stands out with its uniquely themed rooms-Safari and Vintage Americana, for example-a playful departure from the ordinary. I'm particularly drawn to the personalized service and attention to detail, like the curated minibar selections and local recommendations. This boutique hotel places you right in the heart of Chester, making it an ideal spot for a romantic getaway with a touch of luxury.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

The Hotel Chester offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Polo
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
The Spa
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Knightsbridge
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Bouquet
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
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Price and Room Availability Calendar

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Facilities

The Hotel Chester offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Pet amenities available
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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The Hotel Chester Location

19 Newgate Street, Chester, United Kingdom, CH1 1DE
Map view
19 Newgate Street, Chester, United Kingdom, CH1 1DE
Nearby
Church
Church of St Peter
700 ft
30 Watergate Street
Booth Mansion
1000 ft
Church
St John the Baptist's Church
700 ft
1 Greenway Street
Statue of Minerva
1800 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
600 ft
Church
Wesley Church Centre
500 ft
8 The Groves
River Dee
1300 ft
40 Watergate Street
The Antiques Shop
1100 ft
Garden
Chester Roman Gardens
400 ft
Gallery
The Watergate Street Gallery
1200 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1400 ft
Shopping Area
Grosvenor Shopping Centre
300 ft
Garden
Chester Cathedral Falconry and Nature Gardens
800 ft
Bridge
Suspension Bridge
1200 ft
60 Watergate Street
Watergate Street Independent Quarter
1200 ft
Bridge
Old Dee Bridge
1300 ft
Restaurants
Piccolino
300 ft
Pepper Street 33 Pepper Row
Picanha by Fazenda
100 ft
27 Newgate Street
Opera Grill
300 ft
3 Pepper street
All Bar One
200 ft
32-36 Newgate Street
Panda Mami
100 ft
25 Newgate Street
Hickory's Smokehouse Chester
1200 ft
The Groves Souters Lane
Corner Store
600 ft
7 Paddock Row Grosvenor Shopping Centre
La Fattoria
1800 ft
25 Lower Bridge Street
Mad Hatters Tearoom & Bakery
2700 ft
49 Bridge Street Row East
Explore Chester
Explore Chester
Top Attractions
Activities
Dining
Entertainment
Chester Castle
9 minutes' walk
Historic Chester Castle offers guided tours, stunning views, and a glimpse into the city's medieval past.
Chester Cathedral
14 minutes' walk
A magnificent example of medieval architecture, Chester Cathedral features beautiful stained glass and tranquil gardens.
Cheshire Military Museum
8 minutes' walk
Engaging exhibits at the Cheshire Military Museum highlight local military history and war stories of the region.
Dewa Roman Experience
9 minutes' walk
Interactive exhibits at Dewa Roman Experience bring Chester's Roman past to life, featuring replicas and guided tours.
Grosvenor Park Miniature Railway
8 minutes' walk
A family-friendly train ride through beautiful Grosvenor Park, perfect for kids and those seeking fun amidst nature.
Chester Racecourse
20 minutes' walk
Exciting horse racing events at Chester Racecourse offer thrill-seekers a perfect day out with a lively atmosphere.
Picanha by Fazenda
1 minute' walk
This Brazilian steakhouse offers an authentic experience with unlimited cuts of meat and a vibrant atmosphere.
Opera Grill
1 minute' walk
Elegant dining awaits at Opera Grill, featuring seasonal dishes and a unique decor inspired by a classic opera house.
All Bar One
1 minute' walk
A lively bar space presenting live music and creative cocktails, All Bar One is great for evening fun with friends.
Chester Film Society
10 minutes' walk
Showcasing indie films, Chester Film Society offers screenings in a charming venue, perfect for film enthusiasts.
Getting around
City Centre
Chester6 min  ·  1700 ft
Airports
Chester Hawarden (CEG)17 min  ·  7.0 mi
Liverpool John Lennon (LPL)61 min  ·  25.2 mi
Train
Chester Train Station14 min  ·  3700 ft
Bus
Bus stop4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16

Reviews and Ratings

Feedback about The Hotel Chester from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Hotel Chester offers spacious and modern rooms, making it a comfortable stay for most guests, and is ideally located in the city center, just a short walk from places like Eastgate Street. The hotel's proximity to a main car park is convenient, although some guests have noted the surrounding location. Overall, many find it a great base for exploring Chester.
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Review score
Based on 575 verified reviews
9.1/10
Perfect
92%
Recommend
Staff
9.6/10
Comfort
9.5/10
Free Wi-Fi
8.5/10
Value for money
8.9/10
Pros
Smart decor
Comfortable beds
Friendly staff
Cons
Hard location
Noisy collection
Guest reviews
based on 575 reviews
9.1/10
based on 1088 reviews
9.0/10
Amelia from United Kingdom
Couple
Money Penny
3 nights in November 2025
|
Reviewed: February 03, 2026
7/10
central locationequipped kitchenettecold roomold-fashioned window
The location is SUPER central, near all shops and restaurants!!! The room was smart and clean, I was so happy. I really liked the well-equipped kitchenette. I even found semi-skimmed milk in the fridge!!!
I found no thermostat in my room, and it was very cold. The radiators were off. I also noticed the window was slightly open, and I could not shut it. It was an old-fashioned window, such a shame.
0 Helpful
Riley from Australia
Family with children
Money Penny
4 nights in October 2025
|
Reviewed: January 09, 2026
6/10

mixed experience DUE to noise levels

central locationloud musicmissing aircon
the hotel is CENTRAL, near a car park, which suited my needs.
there WAS no air conditioning. the room faced a venue across the road. it played LOUD music until after 11pm. provided ear plugs did not block the noise.
0 Helpful
Naomi from United Kingdom
Family with children
Knightsbridge
3 nights in November 2025
|
Reviewed: January 03, 2026
9/10
friendly staffcomplimentary map
i had a three night stay with family. the staff were friendly and professional.. rhiannon helped me with my luggage. chloe supplied a complimentary map and directions to recommended places to eat.
the mirror light in the bathroom did not work and wasn't repaired when i asked.
0 Helpful
Owen from United Kingdom
Couple
Money Penny
3 nights in November 2025
|
Reviewed: December 13, 2025
9.5/10

great experience

easy parkingfriendly stafftiny sink
finding the hotel was easy. parking was also located right next to it. all staff members were friendly and smiley faces. the white company toiletries were thoughtful. the bed provided a good night sleep because was comfortable.
the bathroom had a tiny sink. the water did not drain away from the wet room style shower. i ended up wading through it over half the bathroom, not good at all.
Facilities
9/10
hotel location is great because is near amenities and parking. fine decor is noticeable. the hotel also provides a lift that have mobility issues and need to access to upper floors.
Service
10/10
the reception staff were very friendly. they couldn't do enough for the guests. staff assisted with luggage handling for all guests as needed. additional services include providing information on local attractions.
0 Helpful
|
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fred from united kingdom
Family with children
ralph one bedroom apartment
3 nights in November 2025
|
Reviewed: December 04, 2025
9.3/10

lovely city stay

helpful staffcomplimentary mapugly view
I enjoyed the friendly staff. Chloe helped me find good places to eat! she gave me a complimentary map with directions. jon also.
The polo room had an ugly view. it faced building work, which wasn't ideal. The noise from a nearby bar on friday night was a bit much, and a car alarm went off early saturday, annoying
Facilities
9/10
The hotel provides a conveniently located car park near a modern shopping center. It made accessing the town center very easy. most excellent art pieces from a local gallery were displayed in the reception area.
Dining
9/10
The hotel doesn't have its own dining but it owns the bar next door, which seemed lovely! chloe offered recommendations about good places to eat for breakfast, lunch and dinner. She happily answered my questions about the different types of food.
Service
10/10
The staff were very good too help. Rhiannon helped me with my luggage. jon made sure we had a quality takeaway after our long journey. Chloe offered so much local knowledge. we also gratefully received a bottle of champagne.
Rooms
9/10
Rooms were beautifully decorated and very clean. I stayed in the ralph one bedroom apartment. the hotel supplied dog beds and dishes. That was appreciated! one night we had a bottle of champagne and an ice bucket.
0 Helpful
|
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Anne from United Kingdom
Single
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10

splendid stay, minor noise issue

friendly staffcleaned roomscomfortable bednoise
the staff were friendly. they really were pretty good . the rooms were immaculately cleaned. the bed was comfortable, a great design touch.
there was a little open-air bar. it was near my bedroom, about two feet away. on sunday evening, it was very noisy. i had difficulty sleeping due to the noise.
Rooms
9/10
the room included a very large bedwith really good comfort. also, the room was super clean upon arrival. the design and decor created a pleasant atmosphere, offering a relaxing space!!!
0 Helpful
|
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Justin from Canada
Single
Money Penny
3 nights in June 2025
|
Reviewed: September 08, 2025
7/10
quality towelcomfortable beddingseparate sitting roomopen air barsoft bednoisy area
the room was clean with good quality towels. the bedding was comfortable too. i found the toiletries to be quite nice, and there was a separate sitting room. there was a kitchenette with a stovetop, and i also saw a microwave.
i found a little open air bar at the hotel. my bedroom was quite close to it. it was noisy. the beds are very soft!
0 Helpful
Questions of the users
About The Hotel Chester
Is there on-site parking available at The Hotel Chester?
20 January 2024
The hotel does not have its own parking facilities. However, the Grosvenor multi-storey car park next door charges £10 for 24 hours of parking.
What breakfast options are provided at The Hotel Chester?
15 March 2024
The hotel does not serve breakfast in a restaurant, but complimentary breakfast items including croissants, fresh fruit, and cereals are provided in each apartment for guests to enjoy at their convenience.
Which rooms include air conditioning at The Hotel Chester?
10 April 2024
Only the Treehouse apartment features built-in air conditioning. Portable air conditioning units can also be requested for other apartments.
Are pets allowed at The Hotel Chester?
25 February 2024
Yes, small dogs are welcome at the hotel for an additional fee of £30.
How far is The Hotel Chester from the nearest train station?
1 February 2024
The hotel is approximately a 15-minute walk or a 7-minute drive from Chester train station.
Can you recommend nearby places for breakfast?
3 March 2024
There are several charming cafes within a 5-minute walk from the hotel. A popular choice is 'The Moorings', which offers a wonderful riverside setting.
Which apartments at The Hotel Chester have jacuzzi baths?
12 April 2024
The Safari suite features a jacuzzi bath designed for two, making it a perfect choice for couples.
Is there a gym facility at The Hotel Chester?
22 January 2024
Unfortunately, there is no gym available at the hotel.
What are the check-in and check-out times?
5 February 2024
Check-in is at 3 PM and check-out is at 11 AM.
Are the hotel suites accessible for guests using wheelchairs?
15 March 2024
The Treehouse apartment on the ground floor is the most suitable option for wheelchair access.
Can two-bedroom apartments be configured with a twin room?
30 March 2024
Yes, the 1762 suite allows for the configuration of one twin room.
Do the suites at The Hotel Chester offer unique design features?
28 February 2024
Each suite is uniquely themed. For example, the Ralph Apartment features a Vintage Americana style, while the Elegance Apartment has a luxurious deep gold and copper soaking tub.

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Rooms and Guests2 Guests, 1 Room