Carlisle Station Hotel, Sure Hotel Collection By BW, Carlisle (Cumbria) ➤ Reviews, Rooms & Prices 2026

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Carlisle Station Hotel, Sure Hotel Collection By BW Exterior photo

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Key details

About the Hotel

Court Square, Carlisle (Cumbria), United Kingdom, CA1 1QY

Steps from Carlisle Castle

Great

8.1

/10

4.0

3.3

Loved by Carlisle Station Hotel, Sure Hotel Collection By BW guests

Clean rooms
Friendly staff
Delicious breakfast
Perfect location

"Room was comfortable and well equipped."

Rebecca from United Kingdom

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"The breakfast room is bright and cheery with an extensive buffet to select from."

Matthew K from United Kingdom

"Good value hotel right next to the train station, paid parking available locally."

Jeff from United States

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Meeting & Event Facilities

The Carlisle Station Hotel offers five event rooms catering for up to 220 guests, making it a practical choice for conferences and gatherings. Free internet access is available throughout the hotel, enhancing connectivity for business needs and social events. Free limited parking ensures convenience for all visitors.

Accommodations

The hotel features 70 beautiful bedrooms equipped to provide a comfortable stay. Each room is designed with attention to the guest's needs, enhancing the overnight experience in Carlisle. Whether for business or leisure, these accommodations offer a welcoming retreat.

Dining Options

At the Hallmark Brasserie, guests can enjoy a selection of modern European dishes and classic cuisine. The menu is crafted using high-quality ingredients with a range of affordable wines available to complement the meals. This informal dining setting allows for relaxation after a day of exploring or work.

Fitness Accessibility

For those seeking physical activity, DW Sports Fitness Club is just a 10-minute walk from the hotel. A variety of exercise classes and swimming facilities are available at this local fitness center. Guests can engage in an energizing workout routine during their stay.

Wedding Services

The Carlisle Station Hotel presents prime location and flexible function space for weddings. Professional service assures that every detail is attended to, ensuring a significant celebration. Couples can celebrate their special day in a setting that accommodates their vision.

Highlights

Meeting Facilities: 5 rooms catering for up to 220 guests

Dining: Hallmark Brasserie with modern European dishes

Fitness: DW Sports Fitness Club 10-min walk

Weddings: Flexible function space and professional service

“The hotel's location next to Carlisle Train Station makes it an ideal choice for travellers arriving by rail and wanting quick access to the city centre. I especially appreciate the Victorian architecture and event spaces like the stunning ballroom. Though modern amenities are present, there's a classic warmth that stands out.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningBreakfast Bonanza

The breakfast buffet offered a great selection. There was a full English breakfast, plus cereal, fruit, and yogurts. Teas, coffees, and juices were also available.

Michael from Canada

Review on

Guest ParkingEasy Parking

There's paid parking available right behind the building. This made arrival and departure really simple and stress-free.

Keith from United Kingdom

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BedroomComfort Guaranteed

The bedroom was spacious and airy, featuring cream-colored walls and a large window. The bed was very comfortable for sleeping well.

Dawn from Australia

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Room FeaturesThoughtful Extras

The room had tea and coffee, plus biscuits. A desk with a spotlight was useful. The sofa made it feel more like home.

Rebecca from United Kingdom

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Select your room type

Carlisle Station Hotel, Sure Hotel Collection By BW offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room

2 persons

110 sq. feet

1 Single bed

room details

Standard Double Room

2 persons

155 sq. feet

1 Double bed

room details

Executive King Room

2 persons

195 sq. feet

2 Single beds or 1 Queen-size bed

room details

Standard Twin Room

2 persons

240 sq. feet

2 Single beds

room details

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Price and Room Availability Calendar

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Facilities

Carlisle Station Hotel, Sure Hotel Collection By BW offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Late check-in/ -out
Pets allowed for a fee
Security
Lift
Multilingual staff
Smoke detectors
Fire extinguishers
Key card access

Services

Pet amenities available
Welcome drink

Dining

Bar/ Lounge area

Business

Meeting/ Banquet facilities

Room features

Tea and coffee facilities
Turndown service
Ironing facilities

Media

Data ports

Carlisle Station Hotel, Sure Hotel Collection By BW Location

Court Square, Carlisle (Cumbria), United Kingdom, CA1 1QY

Map view

Court Square, Carlisle (Cumbria), United Kingdom, CA1 1QY

City landmarks

Castle

Carlisle Castle

3600 ft

Church

Carlisle Cathedral

2200 ft

Museum

Tullie House Museum And Art Gallery

2700 ft

Landmark

The People First Conference Centre

3300 ft

Landmark

Gallery Number Three

2300 ft

Stadium

Brunton Park

5000 ft

Museum

Cumbria's Museum of Military Life

4500 ft

Park

Bitts Park

3600 ft

Landmark

Carlisle Contemporary Arts

2700 ft

Landmark

Weft Studio

3000 ft

Mosque

Carlisle Islamic Mosque Centre

3900 ft

Train Station

Hammonds Pond Railway

1.3 mi

Church

Church of St Michael

1.2 mi

Landmark

Eden Bridge Gardens

1.5 mi

Landmark

A World in Miniature Museum

2.0 mi

Farm

Walby Farm Park

3.8 mi

Nearby

Collier Lane

Vue Cinema

700 ft

Mall

The Lanes Shopping Centre

1000 ft

Store

House of Malt

1000 ft

Thornb Moor

Knoxwood Wildlife Rescue Centre

1100 ft

Church

St. Paul's church

1100 ft

Church

Our Lady Of Eden Catholic Church

1100 ft

Restaurants

Wetherspoons

500 ft

10-16 Botchergate

The Woodrow Wilson

800 ft

48 Botchergate

Little Chippy

300 ft

5 Botchergate

Base Express

300 ft

8 The Crescent

Subway Botchergate

500 ft

Unit 1 Englishgate Plaza Botchergate Botchergate

Cavern Cafe

800 ft

77 English Street

Warwick Fish and Chip

800 ft

Warwick Road

The Dining Room

800 ft

6a Lowther Street

Padthaistr Eat

1900 ft

Upper Viaduct Car Park James Street Nelson Bridge

The Good Sister

1200 ft

5 Cecil Street

Explore Carlisle (Cumbria)

Local Highlights Near Carlisle Station Hotel

Carlisle Cathedral

8 minutes' walk

A stunning example of Gothic architecture, featuring beautiful stained glass windows and free admission days.

Tullie House Museum And Art Gallery

10 minutes' walk

An art and history museum showcasing local heritage, offering guided tours and family-friendly exhibits.

Carlisle Castle

14 minutes' walk

A historic fortress with a rich history, complete with guided tours and exhibitions on local military history.

Bitts Park

14 minutes' walk

A scenic park perfect for leisurely walks, picnics, and outdoor activities, with beautiful gardens and historic monuments.

Hiking at Hadrian's Wall

25 minutes' drive

Thrill-seekers can hike this historic trail, accessible via public transport, showcasing Roman history and stunning landscapes.

Relaxation at Knoxwood Wildlife Rescue Centre

4 minutes' walk

Animal lovers can enjoy a peaceful retreat with native wildlife, perfect for gentle strolls and family fun.

Little Chippy

1 minute' walk

Casual eatery known for its classic fish and chips in a relaxed atmosphere. Quick service ideal for families.

The Woodrow Wilson

3 minutes' walk

A pub serving hearty British fare with a cozy vibe. Popular for its craft ales; reservations recommended during peak hours.

Vue Cinema

3 minutes' walk

Modern cinema featuring the latest blockbusters, with family-friendly screenings and comfy seating for a great night out.

The People First Conference Centre

12 minutes' walk

A venue hosting various events and shows, making it a vibrant part of the local entertainment scene.

Getting around

City Centre

Carlisle (Cumbria)6 min · 1700 ft

Airports

Carlisle Lake District (CAX)21 min · 8.6 mi

Newcastle (NCL)141 min · 58.2 mi

Train

Carlisle Railway Station2 min · 400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 12 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP10 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of rooms:

Former name

The Lakes Court

Reviews and Ratings

Feedback about Carlisle Station Hotel, Sure Hotel Collection By BW from previous guests about their experience.

Review summary

Based on recent reviews

The Carlisle Station Hotel is praised for its excellent location, especially its proximity to the train station, shops and restaurants. Many guests appreciate the recently refurbished rooms, which are often described as modern, clean, and spacious, featuring amenities like irons, ironing boards and hairdryers. Guests generally enjoy comfortable beds, and some have found the hotel to be reasonably priced. While a few guests have noted that some aspects of the decor are a little dated, the hotel remains a popular choice for its convenience and value.

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Review score

Based on 1559 verified reviews

7.9/10

Very good

81%

Recommend

Location

9.3/10

Staff

9.0/10

Paid Wi-Fi

7.7/10

Facilities

8.0/10

Pros

Helpful staff

Comfortable room

Tasty breakfast

Close proximity

Spacious suites

Cons

Dated furniture

High bar prices

No restaurant

based on 1664 reviews

3.5/5

Christopher from United States

Business traveller

Standard Twin Room

3 nights in November 2025

Reviewed:January 12, 2026

5/10

convenient locationfirm mattressuncomfortable pillows

The location is convenient rooms are a good size

The noise was disturbing I could hear platform announcements at night and early in the morning the mattress felt very firm and hard I did not sleep well the pillows felt very flat and hard too they were not comfortable

0 Helpful

Jade from United Kingdom

Family with children

Standard Double Room

3 nights in November 2025

Reviewed:December 05, 2025

8.8/10

convenient stay near the station

convenient locationcomfortable bedsgood breakfastcarpet holes

the location was convenient near the train station. the room was very clean with comfortable beds. i appreciated the good breakfast that was included, it offered many options.

i noticed some wear and tear, specifically some holes in the carpet and stains that could be addressed.

Location

9/10

the hotel is just steps from the train station this provides easy access for travelers arriving by rail it is also close to local restaurants shops and pubs ensuring convenience for dining and shopping.

Rooms

8/10

the standard double room includes a kettle with coffee and tea this allowed me to prepare beverages in my room. soap and shower gel were provided in the bathroom.

Facilities

9/10

the hotel offers a buffet breakfast with many choices available i found a good selection to start my day. the hotel provides convenient access to nearby shops restaurants and pubs for additional dining and entertainment options.

Service

9/10

most of the staff were really nice they were helpful and professional. i received prompt assistance upon arrival and throughout my stay which ensured a pleasant experience.

0 Helpful

Christopher from United Kingdom

Business traveller

Standard Twin Room

3 nights in October 2025

Reviewed:November 18, 2025

9.0/10

Convenient and Clean Stay

large roomconvenient locationcute staffdouble charge

The staff was cute and accommodating . My room was quite large and maintained a high level of cleanliness throughout my stay. The location is very convenient, and i was allowed to wait in the bar after checkout before my train arrived.

The electronic registration for car parking resulted in a double charge. The receptionist stated that it was not related to the hotel, but to contact the parking management company.

Rooms

9/10

The room was pleasant and spacious with an adequately sized bed. I appreciated the cleanliness and the general upkeep evident throughout the room I stayed in.

Location

10/10

The hotel's location is very central, near many shops and restaurants. Its close proximity to transportation hubs allows ease of travel to and from various points of interest.

Dining

9/10

Breakfast offered a varied selection, with several choices of food and drink. I noticed that the area was kept tidy by attentive staff, ensuring a great dining atmosphere.

Facilities

8/10

The hotel features recycling bins in public areas for guest use.

0 Helpful

Victor from United Kingdom

Single

Standard Double Room

3 nights in August 2025

Reviewed:September 20, 2025

9/10

excellent locationrefurbished roomfriendly staff

The location was excellent. It was close to the station. my room was newly refurbished. staff were very friendly and helpful.

0 Helpful

Harold from United States

Single

Standard Double Room

3 nights in August 2025

Reviewed:September 14, 2025

8.5/10

Solid Stay Near Station

convenient locationmany choiceshelpful staffsmall area

The hotel location was convenient near the station. Breakfast included many choices, and I found it filling. The staff was helpful with directions around town. The room size I got was bigger than I had expected, so that was good.

I found some problems. The basic rooms did not justify the price I paid. The bed was over in one corner, and navigating the small area to reach bed was not easy.

Service

9/10

The staff was attentive and always available, they provided some coupons, those were for free drinks at the hotel bar, and I thank them.

Rooms

8/10

The room featured standard amenities such as a kettle, coffee, and tea. The room had soap and shower gel. The bed felt comfy, so I appreciate that detail.

Dining

9/10

Breakfast provided many selections. The quality of the products was decent, and I found many options that I enjoyed. I am grateful for this service.

Facilities

8/10

The hotel is close to restaurants and pubs. This made things easier for me, so I thank the hotel. The hotel had good parking too.

0 Helpful

Questions of the users

About Carlisle Station Hotel, Sure Hotel Collection By BW

Is there a parking facility available at the hotel?

10 March 2024

Yes, there is an on-site car park adjacent to Carlisle Train Station, and it operates on a first come, first served basis, with a charge of £12 per 24 hours.

Are pets permitted in the hotel?

15 April 2024

Yes, small dogs are welcome at the hotel, subject to a fixed charge of £15 per night.

Can secure bike storage be arranged?

22 May 2024

Yes, secure storage for bicycles is available for guests.

How does the hotel accommodate guests with disabilities?

30 June 2024

The hotel offers wheelchair access via a ramp at the entrance, and all floors are accessible by lift. Some rooms feature walk-in showers and a combination of baths.

Do any rooms have twin beds available?

18 July 2024

Yes, there are twin rooms available, subject to demand. It's recommended to request this at the time of booking.

Is there a gym or swimming pool on-site?

12 August 2024

No, there are no gym or swimming facilities at the hotel. However, DW Sports Fitness Club, which offers various fitness activities, is just a 10-minute walk away.

Does the hotel bar have specific hours?

25 September 2024

Yes, the bar operates daily from 5 PM to 10:30 PM.

Can guests arrange for a late checkout?

5 November 2024

Yes, a late checkout service is available for £15, allowing an extension until 1 PM.

Is the hotel suitable for hosting meetings or events?

20 December 2024

Yes, the hotel serves as an ideal venue for meetings and events, featuring five rooms accommodating up to 220 guests, along with free internet access in all areas.

What dining options are available within the hotel?

15 January 2025

The hotel's Brasserie offers a variety of modern European dishes in a relaxed setting, complete with an extensive affordable wine selection.