The Shrubbery Hotel, Shepton Mallet ➤ Reviews, Rooms & Prices 2026

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The Shrubbery Hotel Shepton Mallet Exterior photo

The Shrubbery Hotel Shepton Mallet Interior photo

The Shrubbery Hotel Shepton Mallet Room photo

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Key details

About the Hotel

The Shrubbery Hotel. 17 Commercial Road, Shepton Mallet, Somerset. Ba4 5Bu, Shepton Mallet, United Kingdom

Close to the historic district

Great

8.1

9.1

/10

4.3

4.5

Loved by The Shrubbery Hotel guests

Good location
Friendly staff
Clean room
Comfortable bed
Lovely breakfast

"A lovely friendly hotel with ample private parking in a good location for exploring the area."

Janice M from United Kingdom

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"We loved sitting in the pretty and peaceful garden."

Faye from United Kingdom

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"Ideally suited for my needs, near my place of work and good steady WiFi/Broadband in the room I had."

William

4-star accommodation in Shepton Mallet

Location

The Shrubbery Hotel is located in the heart of Shepton Mallet, an area steeped in history and charm. The hotel offers easy access to attractions such as the Historic Town Centre and the Shepton Mallet Prison, both within walking distance. A short drive connects guests to the scenic Mendip Hills, a designated Area of Outstanding Natural Beauty.

Rooms

The hotel boasts 27 perfectly appointed rooms, each designed to cater to various needs and preferences. Accommodations include single, double, and family rooms, ensuring options for all travelers. In-room amenities such as flat-screen TVs and complimentary hot beverages enhance the overall stay experience.

Dining

On-site dining at The Shrubbery Hotel includes a contemporary restaurant that serves a diverse menu featuring local ingredients. Breakfast is available daily, providing a selection of cooked and continental options. The bar area offers a well-curated list of wines and ales, ideal for relaxation after a day of exploration.

Business Facilities

The Shrubbery Hotel provides versatile event space suitable for meetings and functions, equipped with necessary audio-visual technology. A dedicated team is available to assist with all aspects of event planning and coordination. This makes the hotel a practical choice for business travelers and conferences.

Additional Amenities

The hotel includes lush landscaped gardens, offering a serene environment for relaxation and outdoor activities. Parking facilities are available free of charge, ensuring convenience for all guests arriving by car. The hotel also accommodates pets, providing specific amenities catering to furry companions.

Highlights

Location: Historic Town Centre, Mendip Hills

Rooms: 27 perfectly appointed rooms

Dining: contemporary restaurant with local ingredients

Business: versatile event space for meetings

“What stands out here is a genuine warmth from the staff, creating a homely feel, coupled with the advantage of free private parking and the convenience of proximity to local attractions; the bar adds to the appeal with its variety of local beverages. In my view, the hotel offers a comfortable base, particularly well-suited to those seeking a relaxed and personalized stay in the area, near Kilver Court and the Royal Bath and West Showground. A solid choice.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

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Highlights from guests

DiningBreakfast Abundance

Breakfast offered a full English, cereals, and more. Evening meals meant no need to leave the hotel.

Oliver Smith from United Kingdom

Review on

Guest ParkingParking Convenience

Ample private parking spaces were available. This made access easy and stress-free upon arrival.

Emma Davis from Australia

Review on

Room FeaturesBedroom Bliss

The family room was large. Plenty of tea, coffee, and water provided.

Mel Bowles from United Kingdom

Review on

Business FacilitiesSteady WiFi

The hotel had a reliable internet connection in my room, perfect for work needs.

William Jones from Canada

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Select your room type

The Shrubbery Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

2 persons

1 Double bed

Shower

Heating

room details

Family Room

2 persons

1 Single Bed or 1 Double Bed

room details

Price and Room Availability Calendar

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Facilities

The Shrubbery Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
Free parking
No pets allowed
Security
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Children

Children's menu

Spa & Leisure

Beach umbrellas
Garden area
Leisure/ TV room

Room features

Heating
Garden furniture

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At The Shrubbery Hotel, dining is a delightful exploration of British cuisine presented in diverse settings. From family-friendly breakfasts to romantic dinners, every meal here offers an inviting atmosphere and a menu that caters to all dietary preferences.

The Shrubbery Hotel Shepton Mallet Restaurant photo

Restaurant #1

British

Ambiance

A blend of traditional and modern styles, the restaurant features a cozy interior perfect for family gatherings or intimate dinners.

Key Offerings

Enjoy a range of vegetarian and gluten-free options alongside classic British fare. Sample delightful high tea experiences amidst a warm, welcoming environment.

Reservation

Recommended

Breakfast: Monday-Saturday 08:00 - 15:00; Dinner: Monday-Saturday 18:00 - 21:00; Sunday hours for breakfast: 08:00 - 14:00.

The Shrubbery Hotel Location

The Shrubbery Hotel. 17 Commercial Road, Shepton Mallet, Somerset. Ba4 5Bu, Shepton Mallet, United Kingdom

Map view

The Shrubbery Hotel. 17 Commercial Road, Shepton Mallet, Somerset. Ba4 5Bu, Shepton Mallet, United Kingdom

City landmarks

Garden

Kilver Court Gardens

3300 ft

Mall

Kilver Court

3300 ft

Landmark

Kilver Court Designer Village

3300 ft

Store

Mulberry

5200 ft

Landmark

Cranmore Tower

3.2 mi

Cemetery

Mendip Hospital Cemetery

3.7 mi

Nearby

1 High Street

One Craft Gallery

600 ft

Beacon Hill Woods

600 ft

Frithfield Lane

HM Prison Shepton Mallet

1600 ft

Restaurants

My Coffee Stop

300 ft

34 High Street

Hong Kong Garden

400 ft

14 High Street

Shepton Mallet Kebab and Pizza House

600 ft

45 High Street

Art Bank Cafe

600 ft

13 High Street

Mad Hatters

900 ft

19 Town Street

Ciabattino's Pizza

1000 ft

12 Town Street

Collett Park Cafe

1700 ft

Collett Park

Explore Shepton Mallet

Local Highlights

Kilver Court Gardens

12 minutes' walk

Stunning landscaped gardens showcasing a variety of plants; perfect for a leisurely stroll and photography.

HM Prison Shepton Mallet

6 minutes' walk

Historic site with guided tours available, offering insights into its role in the UK's penal system.

One Craft Gallery

3 minutes' walk

Showcasing local artisans, this gallery features a wide range of handcrafted goods, ideal for unique souvenirs.

Cranmore Tower

7-minute drive

A tower offering panoramic views of the Mendip Hills; ideal for hikers and nature lovers looking for adventure.

Beacon Hill Woods

3 minutes' walk

A peaceful woodland area, excellent for walking and enjoying nature. Great escape for a relaxing afternoon.

Hiking at Cranmore Tower

7-minute drive

Challenging hiking routes near the tower; ideal for thrill-seekers looking for an adventure in the great outdoors.

My Coffee Stop

1 minute' walk

Cozy café serving excellent coffee and light bites; a perfect spot for a quick breakfast or afternoon snack.

Hong Kong Garden

2 minutes' walk

Chinese cuisine with a wide range of dishes; known for its friendly service and delicious takeaways.

Art Bank Cafe

2 minutes' walk

Art-filled café featuring local artwork and a vibrant atmosphere, offering a diverse menu for all tastes.

Mad Hatters

4 minutes' walk

A quirky tearoom and vintage shop with a whimsical vibe, perfect for tea lovers and unique finds.

Getting around

City Centre

Shepton Mallet2 min · 400 ft

Airports

Bristol (BRS)52 min · 21.3 mi

Bournemouth (BOH)124 min · 51.3 mi

Train

Mendip Vale Railway Station30 min · 1.6 mi

Cranmore West Railway Station8 min · 2.9 mi

Bus

Bus stop7 min · 2.6 mi

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Property information and rules

Check-in

from 14:00-22:00

Check-out

from 07:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP12.95 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about The Shrubbery Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Shrubbery Hotel is often praised for its excellent location in the heart of Shepton Mallet, making it easy to walk into town. Many guests appreciate the spacious and clean rooms, some noting the welcoming tray of goodies provided. You can enjoy a relaxing time in the bar area and garden, and savor a delicious breakfast. While some guests have mentioned the decor appears a bit tired.

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Review score

Based on 177 verified reviews

8.4/10

Great

88%

Recommend

Free Wi-Fi

10.0/10

Staff

9.4/10

Facilities

7.8/10

Value for money

8.0/10

Pros

Convenient parking

Comfortable bed

Fantastic breakfast

Friendly staff

Clean room

Cons

Road noise

Dated decoration

Camila from Colombia

double room

3 nights in November 2025

Reviewed: January 19, 2026

7/10

gluten-free optionsfriendly staffconvenient locationdated roomscarpet conditionlow shower pressure

the breakfast was lovely. gluten-free options were available (which i really appreciated). the staff was friendly and helpful . the location was convenient for exploring the area.

the rooms seemed a bit dated. i noticed some minor wear and tear. the carpets could use a deep cleaning. the shower pressure was quite low.

0 Helpful

Jeffrey from United States

Single

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed: January 16, 2026

6/10

helpful staffweak shower pressureunreliable television signal

the staff were very helpful and accommodating .

the room i stayed in felt quite dated and needed some attention , particularly the bathroom. the shower pressure was very weak . also , the television signal was unreliable , resulting in a frustrating viewing experience.

0 Helpful

Naomi from Israel

Couple

Double Room

3 nights in November 2025

Reviewed: December 24, 2025

7/10

Simple Place TO stay

full englishlovely gardeninformative staffdusty roomuncomfortable bedfaulty door

The breakfast included a full english. It also featured cereal and some other options for the morning. The Staff spoke in an informative manner about the area. The hotel garden at the back is lovely, especially on a nice day.

The bed and pillows caused discomfort. The room had dust everywhere, especially around the ceiling fan. The bathroom shower door was missing a part. It made a nuisance.

0 Helpful

jackson from canada

Single

deluxe double or twin room

3 nights in November 2025

Reviewed: November 24, 2025

9/10

a lovely stay!

central locationlarge car parkfreshly prepared food

I appreciated the location, really central. the car park was a huge help. i had a tasty lunch with generous portions. It was also hot and prepared freshly.

0 Helpful

Hannah from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed: November 19, 2025

8/10

a pleasant stay

friendly staffhome cooked mealcentral location

the staff was friendly and hard working. i enjoyed a home cooked evening meal. Breakfast was also good. the hotel has a central location with handy parking.

the pillows were TOO flat.

Rooms

9/10

the room included a lovely cute tray of goodies, and staff topped it up daily. a VERY comfortable bed ensured a good night's sleep. the cleanliness of the room and environment stood out positively.

0 Helpful

Elijah from Israel

Single

Double Room

3 nights in August 2025

Reviewed: October 06, 2025

7/10

comfortable bedfriendly staffbroken blindtorn carpet

The room was clean. The bed was very comfortable. The duvet felt soft. The staff members are friendly. The location is close to several attractions.

The room I had requires updating. The blind was old and broken. It did not close properly. The bathroom carpet needs replacing. It was torn.

0 Helpful