> Shangri-La Eros New Delhi | 5-Star Luxury with Horizon Club

Name: Shangri-La Eros New Delhi, New Delhi
Address: 19 Ashoka Road, New Delhi, Delhi, 110 001
Price range: US$67+
Rating: 8.8

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Shangri-La Eros New Delhi Amenities photo

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Key details

About the Hotel

19 Ashoka Road, New Delhi, 110 001

Close to the city center

Great

8.8

9.1

/10

4.7

Loved by Shangri-La Eros New Delhi guests

Spacious rooms

Excellent restaurants

Delicious food

Perfect service

Modern facilities

"Beautiful pool and spa area."

Wendy from United Kingdom

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"The food was excellent providing an explosion of spice and textures."

1899AFCB

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"I loved my stay here... the hotel was beautiful and very centrally located in terms of tourist sites and shopping."

Mumtaz

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5-star luxury in the heart of New Delhi

Location

Shangri-La Eros New Delhi is situated in one of India's largest financial and commercial districts. The hotel is just a short drive from the Presidential Estate, providing easy access to key city landmarks. Guests can reach the nearest metro station within minutes for convenient transport options.

Rooms

The hotel offers 320 rooms and suites, each featuring sweeping views of Lutyens' Delhi. Horizon Club privileges are available in select room categories, including access to the private Horizon Club Lounge. Rooms are equipped with luxury linens and marble-clad bathrooms, offering a blend of comfort and style.

Dining

Shangri-La Eros hosts five award-winning restaurants and bars, catering to a variety of culinary preferences. Guests can enjoy a diverse range of dishes, from Southeast Asian flavors at Tamra to authentic Cantonese cuisine at Shang Palace. Mister Chai provides a unique twist on regional Indian street food paired with an extensive selection of teas.

Wellness

The hotel offers a wellness sanctuary with seven spacious treatment rooms and advanced facilities designed for rejuvenation. Guests have access to an outdoor gym, thermal lap pool, and dedicated recovery therapies. Innovative equipment is available for fitness routines, catering to various training styles and wellness needs.

Business

Shangri-La Eros provides comprehensive business facilities, including meeting rooms and audiovisual equipment for conferences. The business center offers services such as high-speed internet access and secretarial support. Guests can enjoy a stress-free business experience with tailored amenities to suit diverse corporate needs.

Highlights

Location: 30-minute drive from Indira Gandhi International Airport

Rooms: 320 rooms and suites with sweeping views

Dining: 5 award-winning restaurants

Wellness: Temperature-controlled lap pool and recovery therapies

“In New Delhi's vibrant heart, this hotel impresses with both its array of dining options and commitment to wellness. The property stands out for its Horizon Club privileges and art collection, but I'm most impressed by the personalized culinary attention, particularly for guests with dietary needs. It's a luxurious base suited to both business and leisure, with easy access to key attractions.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

DiningFood explosion

Tamra restaurant's breakfast buffet has an amazing variety. The Chinese and Italian restaurants offer superlative food at reasonable prices.

Omar from Saudi Arabia

Review on

Spa & LeisureRelaxation Found

The outdoor jacuzzi, indoor jacuzzi, steam room, sauna, and pool are great complimentary amenities.

Naomi from Canada

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Sports & FitnessGym Fantastic

The gym has everything. It is clean and well-equipped for a complete workout.

Rajesh Kumar from India

Review on

Room FeaturesCozy comfort

Rooms are spacious, modern and very clean. The beds are comfortable, and the fluffy white towels are a plus.

Gerard Smith from New Zealand

Review on

Select your room type

Shangri-La Eros New Delhi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Horizon Premier Club King on Food & Soft Beverages & Laundry Evening cocktails canapés at the Horizon Club Lounge from 6pm – 8pm
2 persons
36 sq. feet
2 Single beds
Air conditioning
Shower
room details
Deluxe King Room
2 persons
27 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Premier King Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Shangri-La Eros New Delhi offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Shangri-La Eros New Delhi offers a rich tapestry of dining experiences, where diverse cuisines come together in family-friendly and romantic settings. From authentic Italian delights to aromatic Indian dishes, each venue presents a unique culinary journey infused with cultural influences and local flair.

Tamra
International buffet with American, Asian, and Mediterranean influences
Ambiance
Family-friendly and modern atmosphere, perfect for all occasions
Key Offerings
An extensive buffet featuring a 'world on your platter' concept, highlighting a variety of international cuisines.
Reservation
No
Open daily from 06:30 to 23:30
Shang Palace
Cantonese and regional Chinese dining
Ambiance
Family-friendly and romantic with elegant décor reflecting Chinese traditions
Key Offerings
Exquisite dim sum and signature dishes crafted by passionate chefs dedicated to authentic flavors.
Reservation
Recommended
Monday to Sunday from 12:30 to 15:30 and 18:30 to 23:30 (Friday and Saturday until 01:00)
Sorrento
Traditional Italian cuisine
Ambiance
Family-friendly and modern, with rustic Italian décor
Key Offerings
Signature pasta dishes and delectable pizzas, led by award-winning chef Massimiliano Sperli.
Reservation
Recommended
Monday to Sunday from 12:30 to 15:30 and 18:30 to 23:30 (Friday and Saturday until 01:00)
Grappa Bar
Contemporary cuisine with international influences
Ambiance
A modern and romantic setting with a chic bar
Key Offerings
A stylish selection of cocktails and tantalizing small plates perfect for sharing.
Reservation
No
Open daily from 12:00 to 03:00
Mister Chai
Indian street food and tea house experience
Ambiance
Family-friendly with a cozy and welcoming vibe
Key Offerings
Delight in a variety of vegetarian dishes showcasing India's rich culinary heritage, along with a specialty tea selection.
Reservation
No
Open daily from 10:00 to 22:00

Shangri-La Eros New Delhi Location

19 Ashoka Road, New Delhi, 110 001

Explore New Delhi

Explore Nearby Attractions

Sri Bangla Sahib Gurdwara

14 minutes' walk

A prominent Sikh temple, known for its stunning architecture and serene ambiance. Open to all; a reflection of faith and hospitality.

Jantar Mantar

15 minutes' walk

An astronomical observatory featuring impressive instruments from the 18th century. Guided tours are available to enhance your visit.

National Museum

16 minutes' walk

Home to a vast collection of artifacts, the museum offers insights into India's rich heritage. Free admission for some events.

India Gate

20 minutes' walk

A war memorial surrounded by lush gardens, perfect for leisurely strolls. A must-see landmark commemorating Indian soldiers.

Yoga at Talkatora Gardens

30 minutes' walk

Morning yoga sessions in a tranquil park setting offer relaxation amidst nature. Bring your mat; classes are seasonal.

Biking around Connaught Place

20 minutes' walk

Rent a bike to explore the vibrant heart of the city. Several rental shops cater to all skill levels and equipment needs.

Tamra

2 minutes' walk

A stylish restaurant offering diverse cuisines with a buffet and live cooking stations. Great for all dietary preferences.

Sorrento

1 minute' walk

Italian cuisine in a cozy setting with artisanal pizzas and homemade pastas. Reservations recommended for peak times.

Mister Chai

1 minute' walk

A casual spot for traditional Indian teas and street food favorites. Perfect for a light meal or snack between sightseeing.

Central Park

20 minutes' walk

A lively space for family-friendly events and live performances, offering a green escape in the city with seasonal activities.

The National Gallery of Modern Art

16 minutes' drive

An art haven hosting exhibitions of contemporary Indian artists. Ideal for solo travelers and art enthusiasts alike.

Getting around

City Centre
New Delhi 15 min · 4000 ft
Airports
Delhi International (DEL) 29 min · 11.6 mi
Train
Rajeev Chowk 20 min · 1.0 mi
Underground
Janpath 5 min · 1400 ft
Patel Chowk 6 min · 1700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of INR 2950.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

317

Former name

Shangri-La Hotel, New Delhi

Reviews and Ratings

Feedback about Shangri-La Eros New Delhi from previous guests about their experience.

Review summary

Based on recent reviews

The Shangri-La Eros New Delhi enjoys a central location near Connaught Place and Patel Chowk Metro station, making city exploration convenient. Guests consistently praise the spacious and clean rooms, some offering city views, and the extensive breakfast buffet with live cooking stations at Tamra. While in-room dining prices have been noted as high by some, many appreciate the overall luxurious and comfortable experience, including the hydrothermal area, swimming pool and fitness centre.

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Review score

Based on 2481 verified reviews

9.2 /10

Perfect

92 %

Recommend

Comfort

9.3/10

Cleanliness

9.2/10

Paid Wi-Fi

7.9/10

Free WiFi

8.3/10

Pros

Accommodating staff

Buffet breakfast

Excellent views

Cons

Outdated rooms

based on 3572 reviews

4.5/5

Theodore from Germany

Family with children

Horizon Deluxe Club King on Food & Soft Beverages & Laundry Evening cocktails canapés at the Horizon Club Lounge from 6pm - 8pm

3 nights in December 2025

Reviewed: March 17, 2026

6/10

technical problem noisy room

i had a pretty frustrating experience. the window shade in my horizon premier room didn't come down fully because there was a technical problem and when i called the operator, nobody answered the phone. also, even though my room was on the 18th floor, it wasn't soundproofed properly, the noise was really bad.

0 Helpful

don from united states

Single

deluxe king room

3 nights in November 2025

Reviewed: December 13, 2025

8.7/10

excellent stay, minor hiccup!

clean room polite staff convenient location calm atmosphere

my room was clean and well maintained. the staff was polite and helpful. the location was convenient for my travel plans. the calm atmosphere throughout the hotel.

i could feel vibrations throughout the building. the loud noises occasionally disrupted the peace.

Location

9/10

the hotel offers excellent proximity to key attractions. it is near important business districts. transport links are easily accessible from the premises. this made moving around the city simple for me.

Service

9/10

the staff was generally attentive to my needs. check-in was quick and efficient at 1 am. the front office staff were professional and understanding. an upgrade to a higher room category was a welcomed surprise.

Facilities

8/10

the hotel provides a decent spread for breakfast. i enjoyed the dosa made at the live station. a surprise fruit waffle from a steward was good. the gym had multiple machines for a good workout.

0 Helpful

Jackson from Canada

Single

Horizon Deluxe Club King on Food & Soft Beverages & Laundry Evening cocktails canapés at the Horizon Club Lounge from 6pm - 8pm

2 nights in November 2025

Reviewed: December 10, 2025

8.7/10

Excellent service during short stay

comfortable bed ample space evening cocktails smooth check-in

My Horizon Beautiful Club King room was well appointed. The room included a comfortable king-size bed and ample space for luggage. I also had access to the Horizon Club Lounge. It provided evening cocktails and canapés from 6pm to 8pm. Breakfast had many delicious dishes. The staff was very attentive to detail, especially in Tamra restaurant. The location is convenient for accessing various parts of the city. Staff showed genuine care and professionalism . Tanya and the team ensured my stay was comfortable and nice. Their polite service. The front office staff facilitated a smooth check-in process after my late arrival. Anubav offered an upgrade to a higher room category. I really appreciated this kind gesture.

Service

9/10

The staff consistently were pretty good too assist with any requests and questions. Their genuine hospitality stood out. The responsiveness and attentiveness across different departments, including the front desk and dining areas, were notable. I appreciated the proactive help and the clear willingness to.

Dining

8/10

Tamra restaurant provided a diverse menu with high-quality ingredients and flavors. It catered to many dietary preferences. The Horizon Club Lounge offered a calm and elegant setting for enjoying complimentary beverages and snacks. The breakfast options were extensive and beautifully presented. The service was attentive and efficient.

Facilities

9/10

The Horizon Club Lounge offered a quiet space with comfortable seating and pleasant views. The hotel provided complimentary high-speed internet access, available throughout the premises. The location offered convenient access to nearby attractions and transport options. I used the gym.

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Questions of the users

About Shangri-La Eros New Delhi

Are there smoking rooms available at the hotel, and do you offer airport drop-off services?

12 December 2024

Yes, smoking rooms are available but limited in number. The airport drop-off service is offered at INR 3650 plus 5% GST per vehicle, per trip.

Can I arrange a decoration in my room for a special occasion like a birthday?

20 January 2025

Room decorations involving flowers can't be arranged due to disinfection protocols; however, a complimentary cake can be placed in the room. Booking details along with stay dates are needed to confirm this request.

What's the distance to Ashoka Estate Tower, and how long would it take by taxi?

5 February 2025

The distance from the hotel to Ashoka Estate Tower is approximately 1.5 kilometers, which should take around 5 to 10 minutes by taxi.

Is it possible to get airport pickup, and what are the costs involved?

11 March 2025

Yes, there is an airport pickup service available at an additional cost of INR 3650 plus 5% GST per vehicle, typically using Toyota Camry or Innova.

Are bathtubs available in the hotel rooms?

30 April 2025

Bathtubs are available in select Deluxe rooms, while Premier and Suite categories have bathtubs as a standard feature.

What does the half-board booking entail in terms of dining options?

15 May 2025

Half-board bookings include buffet breakfast and buffet dinner at TAMRA, the hotel's all-day dining restaurant, offering a range of international cuisines.

Are adjacent rooms available for guests traveling with elderly relatives?

25 June 2025

Yes, adjoining rooms can be arranged upon request; please share the specific requirements.

Is the hotel welcoming to unmarried couples and guests of different nationalities?

13 July 2025

The hotel is couple-friendly and does not restrict stays based on nationality, ensuring a welcoming environment for all guests.

Can extra beds be added to the rooms?

8 August 2025

Yes, extra beds can be arranged in designated room categories, particularly in the Premier rooms.

What are the standard check-in and check-out times?

22 September 2025

The standard check-in time is at 14:00 hours, and check-out is typically required by 12:00 hours. Early check-in may be possible based on availability.

Is there a shuttle service available from the airport to the hotel?

2 October 2025

An organized airport shuttle service is not directly provided to the hotel; however, local taxis and car services are available at the airport.