Shangri-La Dubai Nearby photo DubaiShangri-La Dubai Exterior photo This is a bright, sunny photo of a beautiful outdoor swimming pool at what appears to be a luxury hotel. The pool is a vibrant turquoise blue and occupies a significant portion of the frame, with gentle ripples across its surface. 

The pool is surroShangri-La Dubai Room photo The photo shows a well-lit and spacious hotel bedroom with a modern and elegant design. The focal point is a large king-sized bed with a white duvet, several pillows in varying shades of beige and brown, and a decorative runner in shades of purple an
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Zayed Road, Dubai, United Arab Emirates
-
Near the Burj Khalifa
Great
8.9
9.6
/10
4.9
4.5
/5

Location

The Shangri-La Dubai is a 5-star hotel located on Sheikh Zayed Road. This central position places guests within walking distance of the Dubai Mall and the iconic Burj Khalifa. The hotel offers stunning views of the city's skyline and is minutes away from major attractions.

Rooms

The hotel comprises 302 spacious guest rooms and 126 suites, featuring contemporary décor and luxurious amenities. In-room features include marble bathrooms with separate rain showers and Bathtubs, alongside floor-to-ceiling windows that showcase the city. Guests can select from various accommodations, including the Horizon Club Rooms, which offer exclusive benefits and panoramic views.

Dining

Shangri-La Dubai offers an array of dining options with 6 restaurants and lounges. Diners can enjoy the authentic flavors of Asia at Shanghai Chic or sample traditional Middle Eastern cuisine at Asha's. For those seeking a refined experience, the restaurant Tao boasts a culinary fusion of distinct Asian styles.

Wellness

The Health Club at Shangri-La Dubai features a state-of-the-art gym and a luxurious spa offering a variety of treatments. The spa, named Chi, provides therapies inspired by Asian healing philosophies. Additionally, guests can unwind at the outdoor swimming pool or enjoy the jacuzzi.

Business Facilities

The hotel includes extensive business facilities with 13 meeting rooms that accommodate events of all sizes. The Grand Ballroom offers a stylish setting for larger gatherings and can host up to 1,200 guests. Each meeting space is equipped with modern audio-visual technology to support seamless presentations.

Highlights

Location: On Sheikh Zayed Road, steps from Dubai Mall

Rooms: 302 guest rooms and 126 suites

Dining: 6 restaurants including Shanghai Chic

Wellness: Chi Spa with a variety of treatments

Business: 13 meeting rooms with modern technology

“Shangri-La Dubai stands out not just for its prime downtown location near the Burj Khalifa and Dubai Mall, but for an elevated approach to hospitality; I get the sense that here, attentive service isn't just a policy, it's part of the culture. The extensive spa menu, drawing from traditional Chinese medicine, is a thoughtful counterpoint to the city's high energy, as are the diverse dining options. For those traveling with family, the hotel's kid-friendly amenities make it a practical and luxurious base.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Shangri-La Dubai offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room Sea View Guaranteed upgrade to next room type 10am early check 3pm late check-out subject to availability on F&B Spa Applicable stays until 30 September
2 persons
485 sq. feet 
2 Single beds
Sea view
Shower
Bathtub
Deluxe Twin Room Burj Khalifa View
2 persons
485 sq. feet 
2 Single beds
City view
Shower
Bathtub
Picture-perfect Room
2 persons
485 sq. feet 
1 King-size bed
Shower
Bathtub
Horizon Executive Room Lounge Access Including Afternoon Tea All Soft Beverages Evening Sundowners & Canapes
2 persons
595 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Shangri-La Dubai offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Squash
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Dubai offers a delightful array of dining experiences, each showcasing distinct culinary traditions and vibrant atmospheres. From the family-friendly charm of international cuisine to the aromatic elegance of Cantonese dishes, guests are invited to indulge in flavors that reflect the essence of Dubai's diverse culture.
Shangri-La Dubai Restaurant photo The photo captures a warm and inviting restaurant setting, likely in the evening or at dusk, given the soft lighting and views outside. The space is spacious and features a high, dark wooden ceiling with exposed beams, adorned with a variety of color
Shangri-La Dubai Restaurant photo The photo shows a sophisticated and warmly lit lounge area, likely within a hotel or upscale establishment. The space is designed for relaxation and socializing. 

In the foreground, there's a curved leather sofa adorned with patterned throw pillows
Shangri-La Dubai Restaurant photo The restaurant

Dunes Cafe

International
Ambiance
Family friendly and relaxed, with an easy-going atmosphere.
Key Offerings
A sumptuous buffet featuring halal, vegetarian, gluten-free, and dairy-free options, alongside a delightful breakfast selection of cereals, fruit, and spiced Asian stews.
Reservation
Recommended for larger groups.
Open daily from 06:00 - 10:30 for breakfast, 12:00 - 15:00 for lunch, and 19:00 - 00:00 for dinner.

Shang Palace

Cantonese and Chinese
Ambiance
Traditional and family friendly, embodying the rich heritage of Chinese dining.
Key Offerings
Delicious Vietnamese dishes served in traditional style, featuring bamboo platters and lotus leaves, along with vegetarian and gluten-free choices.
Reservation
Highly recommended to secure preferred seating.
Lunch served from 12:30 - 15:00 and dinner from 19:00 - 00:00; extended hours on Fridays and Saturdays.

Shangri-La Dubai Location

Sheikh Zayed Road, Dubai, United Arab Emirates
Map view
Sheikh Zayed Road, Dubai, United Arab Emirates
Nearby
University
Canadian University Dubai
1100 ft
Restaurants
The Act
400 ft
Shangri-La Hotel Sheikh Zayed Rd
Hoi An
900 ft
Sheikh Zayed Road Level 1
ikandy ultralounge
1000 ft
Trade Centre 1 Shangri-La Hotel Sheikh Zayed Rd 4th Floor
Shang Palace
1100 ft
Trade Centre 1
Al Safadi Restaurant
3700 ft
Near DIFC Metro Station Sheikh Zayed Rd
BouBouffe Lebanese Restaurant
1400 ft
Sheikh Zayed Road Aspin Tower
Classic Burger Joint
1500 ft
Sheikh Zayed Rd Aspin Tower
London Dairy Bistro
1600 ft
Aspin Tower
Califonia Restaurant
3900 ft
129 Sheikh Zayed Rd
Explore Dubai
Explore Dubai
Top Attractions
Activities
Dining
Entertainment
The Dubai Mall
The Dubai Mall
30 minutes' walk
World's largest shopping mall offering over 1,200 retail stores, dining, and entertainment options.
Burj Khalifa
Burj Khalifa
35 minutes' walk
The tallest building in the world with an observation deck for stunning views across Dubai.
The Dubai Fountain
The Dubai Fountain
40 minutes' walk
The world's largest choreographed fountain system featuring daily performances set to music.
Dubai Aquarium & Underwater Zoo
Dubai Aquarium & Underwater Zoo
30 minutes' walk
An impressive underwater experience with thousands of aquatic animals amidst stunning scenery.
Jebel Jais Mountain Experience
5-minute drive
Hiking and stunning views await at UAE's highest peak. Great for thrill-seekers.
Relaxation at The Spa at Shangri-La
0 minutes' walk
Luxury spa providing tranquil treatments and wellness programs for ultimate relaxation.
The Act
The Act
2 minutes' walk
An opulent dining venue featuring live performances and a theatrical ambiance.
Hoi An
Hoi An
4 minutes' walk
Authentic Vietnamese cuisine served in a tranquil setting with stunning views of the city.
ikandy ultralounge
ikandy ultralounge
4 minutes' walk
Chic rooftop bar with stunning skyline views, serving cocktails and hosting DJ nights.
Dubai Opera
10 minutes' drive
A hub for arts and culture with performances ranging from opera to ballet and live music.
Getting around
City Centre
Dubai5 min  ·  1400 ft
Airports
Dubai Creek SPB (DCG)16 min  ·  6.5 mi
Dubai (DXB)40 min  ·  16.3 mi
Train
Financial Centre Station6 min  ·  1700 ft
Underground
Financial Centre6 min  ·  1700 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AED 120 per person per day. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Italian, Romanian, Greek, Turkish, Arabic, Hindi, Bahasa Indonesian, Tagalog / Filipino, Vietnamese
Number of floors:
43
Number of rooms:
307
Former name
Shangri-La Hotel

Reviews and Ratings

Feedback about Shangri-La Dubai from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Shangri-La Dubai, highlighting its spacious and clean rooms that provide comfort and luxury. The hotel's location allows convenient access to city attractions, offering impressive views, especially of the Burj Khalifa from the higher floors and the roof bar. While some guests have noted that the hotel appears somewhat aged, many appreciate the well-equipped gym, the lovely pool area, and the amazing breakfast and afternoon tea.
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Review score
Based on 2161 verified reviews
9.3/10
Perfect
93%
Recommend
Staff
9.4/10
Cleanliness
9.2/10
Paid Wi-Fi
7.8/10
Value for money
8.5/10
Pros
Comfortable rooms
Exceptional staff
Ideal location
Clean pool
Cons
Slow service
Old decor
Overcrowded sauna
Guest reviews
based on 2161 reviews
9.3/10
based on 3114 reviews
8.9/10
Elijah from United States
Single
Deluxe King Room Burj Khalifa View
3 nights in March 2026
|
Reviewed:March 24, 2026
6/10
convenient locationno follow uppoor customer service
the location was convenient enough, i guess. at least some dining was nearby.
i stayed in march. i emailed about concerns. i was told someone would follow up about my concerns, which never happened. customer service is clearly not a priority at this hotel. no one even bothered to send an email.
0 Helpful
Cameron from Australia
Single
deluxe king room burj khalifa view
3 nights in November 2025
|
Reviewed:February 01, 2026
9/10
huge selectiontop quality
The breakfast buffet presented a huge selection with top quality items. the staff were always friendly and helpful, even during busy times. I appreciated their attention.
The pool area seemed a bit crowded at times. It needed slightly better organization
0 Helpful
reese from canada
Couple
deluxe king room burj khalifa view
3 nights in November 2025
|
Reviewed:January 10, 2026
6/10

mixed feelings about my stay

outdated rooms
The hotel seemed quite old. the rooms and amenities cannot compete with other 5-star hotels (a bit disappointing, really). the majority of the staff seemed uninspired or overworked. it's not what i expected from a supposed luxury stay.
0 Helpful
Shawn from Canada
Family with children
Deluxe King Room Sea View
4 nights in November 2025
|
Reviewed:December 16, 2025
9.0/10

Excellent Stay

friendly staffhelpful staffamazing stay
Staff are friendly. They are also professional. Akshat Sharma, one of the front desk managers, were super helpful. He personally followed up with the hotel team to accommodate our request about changes to our reservation at the hotel. We will go back to Shangri La in other cities.
Service were slow during breakfast. No one took empty plates from the table. Coffee is of bad quality.
Service
9/10
The staff were helpful with taxis. They provided early check-in after a long flight. The doormen offered prompt assistance, as our pre-arranged airport transfer was not there. The team's service was flawless.
Location
8/10
The hotel location is good. It is on a busy road but close to the usual attractions. A local metro is nearby. It is close to Downtown and Sheikh Zayed Road, so it is easy to explore the city.
Rooms
10/10
I had a picture-perfect room. The room was gorgeous. The hotel prepared two sets of chocolate cakes in the room for my birthday. I did not request this. It was nice.
0 Helpful
|
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Jacob from Australia
Family with children
Deluxe King Room Burj Khalifa View
3 nights in November 2025
|
Reviewed:December 08, 2025
8.5/10

Fantastic stay! A MUST return

kind driverwarm welcomegreat breakfastcigarette smoke
The hotel sent us a nurse when our baby felt warm. SHE checked the temperature to assure us. The shuttle driver Hanif proved kind. HE recommended a great city driver. Nikhil and company served great breakfast and afternoon tea in the business lounge on the 41st floor. THEY handled allergies to eggs and nuts.
THE room is aging. It needs refurbishment. The bedroom had a cigarette smoke smell. Management handled it quickly but could not resolve it. I think that refurbishment is necessary.
Rooms
9/10
OUR Beautiful King Room Burj Khalifa View PROVIDED great vistas. The room HAD modern amenities. THE space was clean and organized. It met all expectations for a relaxed visit during the holiday.
Location
8/10
THE hotel IS near the mall. I FOUND the area convenient. IT IS easy to access shopping and dining destinations. Transportation options ARE abundant for exploring different areas. This supports various travel plans.
0 Helpful
|
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