Is there an iron available in the rooms for guests?
02 January 2024
Iron will be provided upon guest request.
75 photos
Islamabad Serena Hotel, Islamabad
175US$
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Key details
About the Hotel
Khayaban-E-Suharwardy, G-5/1.,
Islamabad,
Pakistan,
44000,
Islamabad Capital Territory
- Near Rawal Lake
Great
8.7
8.7
3.9
4.8
Loved by Islamabad Serena Hotel guests
"The heated pool and SPA are amazing. Great facilities. Nice live music."
"Rooms were cleaned daily and promptly and a bonus was bed turned and towels changed in the evening which was what makes this Hotel def a 5*."
"The complimentary mobile phone was also incredibly useful when out and about."
Location
Islamabad Serena Hotel is situated in the capital of Pakistan, providing a central location next to the Diplomatic Enclave and opposite the Convention Centre. The hotel is set within a peaceful 14-acre garden area, framed by the Margalla Hills and Rawal Lake. Islamabad International Airport is located 35 km away, with transfer services available for guests.
Accommodations
Islamabad Serena Hotel offers
Dining
The hotel presents a variety of dining options with six distinct restaurants, offering culinary experiences from traditional Pakistani to Middle Eastern cuisines. Guests can enjoy meals at
Wellness
Business Facilities
Islamabad Serena Hotel is equipped to handle business events, offering
Highlights
Location: 14-acre garden setting
Rooms: 336 rooms and 51 suites
Dining: Al-Maghreb, Zamana Restaurant
Wellness: Maisha Spa with signature treatments
Business: Two ballrooms, advanced technology
Unique Experiences: Cultural immersion in Islamabad
“Islamabad Serena Hotel's architecture reflects local heritage, and its gardens provide a tranquil escape; the spa and wellness facilities are also award-winning. While some past guests have noted issues with furniture and service consistency, the hotel generally impresses. It stands out as a premier option for those seeking a blend of luxury and culture.”
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Select your room type
Islamabad Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
370 sq. feet
1 King-size bed
Shower
Heating
room details
Executive Double Room
2 persons
390 sq. feet
1 King-size bed
Shower
Heating
room details
Junior Suite
2 persons
585 sq. feet
1 King-size bed
Shower
Heating
room details
Executive Suite
2 persons
650 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Islamabad Serena Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Horseback riding
- Cycling
- Golf course
- Aerobics
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach umbrellas
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Islamabad Serena Hotel invites guests to embark on a culinary journey through its diverse dining options featuring local and Asian delicacies. With inviting atmospheres ranging from family-friendly to romantic, each venue offers a unique experience that will delight the senses.
Islamabad Serena Hotel Location
Khayaban-E-Suharwardy, G-5/1.,
Islamabad,
Pakistan,
44000,
Islamabad Capital Territory
Map view
Khayaban-E-Suharwardy, G-5/1.,
Islamabad,
Pakistan,
44000,
Islamabad Capital Territory
City landmarks
Landmark
Shakarparian
2.2
mi
Landmark
Aabpara
1.2
mi
Event hall
Jinnah Convention Centre
4000 ft
Landmark
Lake View Park
1.7
mi
Landmark
Islamabad Golf Club
4500 ft
Landmark
Rose and Jasmine Garden
1.2
mi
Landmark
Sir Syed Memorial Museum
2800 ft
Landmark
Executive 48 Flats
2100 ft
Landmark
Center for Advanced Studies in Engineering
2300 ft
Museum
Islamabad Museum
2400 ft
Mosque
Jamia Masjid
2900 ft
Landmark
Jamia Masjid Qutab Shaheed
3200 ft
Landmark
Hindu Temple
3200 ft
Landmark
JCC
3400 ft
Public Building
Supreme Court of Pakistan Building
4700 ft
Landmark
Diplomatic Enclave
1.5
mi
Landmark
Imam Bargah
3900 ft
Public Building
NTC Headquarters
4300 ft
Landmark
Weekly Market
4500 ft
Landmark
Aabpara Chowk
4700 ft
Landmark
Parliament of Pakistan
1.1
mi
Landmark
Sunday Bazaar
4700 ft
Landmark
Lal Masjid
1.3
mi
Market
Sunday Market G6
4800 ft
Landmark
Kamran Shopping Center
4800 ft
Gallery
Pakistan National Council of Arts
1.5
mi
Landmark
Pakistan Sports Complex
3.0
mi
Nearby
Masjid-e-Aqsaa
1700 ft
Restaurants
Zamana
3800 ft
Serena Hotel Khayaban-e-Suhrawardy
Wild Rice Restaurant
3800 ft
Serena Hotel Ramna 5
Explore Islamabad
Explore Islamabad Close to Serena Hotel
Jinnah Convention Centre
15 minutes' walk
Jinnah Convention Centre hosts various cultural and business events, showcasing contemporary architecture and spacious venues.
Aabpara
25 minutes' walk
Aabpara is a bustling commercial area offering local foods, handicrafts, and vibrant market life, ideal for authentic shopping.
Lake View Park
10 minutes' drive
Lake View Park is a recreational spot with beautiful views, picnic areas, and a chance to enjoy nature's tranquility.
Wild Rice Restaurant
14 minutes' walk
Wild Rice serves delicious Asian cuisine in a modern setting, with signature dishes like sushi and stir-fries in a lively atmosphere.
Zamana
14 minutes' walk
Zamana offers traditional Pakistani fare with a contemporary twist, known for its flavorful kebabs and cozy ambiance perfect for families.
Getting around
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Property information and rules
Check-in
from 14:00-23:30
Check-out
from 10:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A continental breakfast is served and charges are applicable.
Pets
Pets are not allowed.
Languages
English, German, Arabic, Urdu
Year renovated:
2011
Number of floors:
5
Number of rooms:
367
Reviews and Ratings
Feedback about Islamabad Serena Hotel from previous guests about their experience.
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Pros
Efficient reception
Clean rooms
Executive lounge
Spa facilities
Complimentary laundry
Cons
Poor staff behavior
Unprofessional staff
Food quality
System issues
Guest reviewsbased on 3471 reviews
Joshua from United Kingdom
Couple
Deluxe Double Room
3 nights in November 2025
|
Reviewed:February 12, 2026
9/10
airport shuttlesoft beddingbeautiful room
I adored the complimentary shuttle to and from the airport with water and wifi included. It began my stay wonderfully. our room, a beautiful double room, had an excellent layout with a balcony overlooking the avenue. the bedding was really good, so soft and cute. I slept soundly each night.
the reservation desk staff was not very kind, and this slightly dampened the experience.
0 Helpful
Rowan from Ireland
Business traveller
deluxe double room
4 nights in November 2025
|
Reviewed:January 15, 2026
7/10
breakfast variationpowerful showerhelpful staffdisorganized check-indisappointing loungemissing fridge
the breakfast variation was excellent i appreciated the powerful shower in my room the staff greeted me every time they passed by i found this very cute
check-in was disorganized i experienced a delay the executive lounge was disappointing i felt the room temperature could not be changed easily there was no fridge in the room i missed this amenity
0 Helpful
Joshua from United States
Deluxe Double Room
3 nights in November 2025
|
Reviewed:January 01, 2026
6/10
excellent beddingcheap cheeseaverage bread
the rooms were spacious with excellent bedding, a plus for comfort.
I found the breakfast selection quite disappointing. The cheese and cold cuts seemed cheap, and the bread was just average.
0 Helpful
Rowan from Ireland
Business traveller
deluxe double room
3 nights in November 2025
|
Reviewed:December 30, 2025
9.0/10
really good service and beautiful amenities
airport transportationthoughtful touchimmaculate decordisorganized process
the staff provided complimentary airport transportation the welcome drinks were a thoughtful touch i found the ambiance to be classy i particularly appreciated the extended stay arrangement i will definitely return the next time i visit i appreciated the efficient laundry service and the immaculate decor.
check-in was delayed the process felt disorganized i found this frustrating after a long journey a fridge was missing from my room which was inconvenient for storing drinks and snacks i believe the room temperature control was limited.
Dining
9/10
the breakfast offered great variation the staff was always helpful during meals i enjoyed the coffee shops with excellent staff the restaurant buffet was adequate i found many good choices.
Location
10/10
the hotel has a prime location i found it near government offices its situation offered unmatched views of the hills the hotel's location provided convenient access to key areas making it a convenient choice.
Rooms
9/10
the rooms were classic and clean i appreciated the powerful shower the complimentary fridge was useful i found the room provided a comfortable space the bed was great i slept well each night.
Facilities
8/10
the swimming pool was clean and inviting the gym was well equipped i enjoyed the lounge area and the gardens i found the spa services relaxing and rejuvenating i would like to see updated equipment in the gym.
0 Helpful
|
Ethan from United States
Single
Deluxe Double Room
5 nights in November 2025
|
Reviewed:December 09, 2025
9/10
helpful stafftasty food
i found the breakfast very good and the staff helpful. the room service was fast and the food tasty. live music with piano happened every day in the hallway it was a nice thing.
i noticed a slight wear and tear on some carpets. this gave off an old smell in corridors.
0 Helpful
Questions of the users
About Islamabad Serena Hotel
What facilities are available in the rooms at Islamabad Serena Hotel?
15 February 2024
The following amenities are offered: airport transfer, welcome drink upon arrival, buffet breakfast, complimentary minibar (non-alcoholic), daily fruit basket, and access to gym and swimming pool.
Do you allow unmarried couples to stay at the hotel?
12 March 2024
No, unmarried couples are not allowed to stay in the hotel.
Is there an option for airport transfer arranged by the hotel?
20 April 2024
Airport pick-up is complimentary and provided by a separate car. Flight details need to be shared well in advance.
Can two children under six be accommodated in one room along with two adults?
25 April 2024
Kindly provide the check-in and check-out dates for specific arrangements.
Are there options to enjoy alcohol at the hotel?
05 May 2024
Alcohol is available only for non-Muslim foreigners.
Is Wi-Fi service available in the hotel?
10 June 2024
Yes, high-speed Wi-Fi is available throughout the hotel.
Do you offer blow drying services at the hotel?
14 July 2024
Yes, blow drying services are available for guests.
What are the amenities for those who smoke?
22 August 2024
Smoking is permitted in designated open-air areas, and a sauna is available for guests.
Does the hotel have meeting rooms available for small gatherings?
29 September 2024
Meeting rooms accommodating up to eight persons can be arranged, subject to availability.Next best alternative
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