The Penz Hotel, Innsbruck ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Adolf-Pichler-Platz 3, Innsbruck, Austria, 6020

Steps from the Old Town

Perfect

9.0

9.5

/10

4.6

Loved by The Penz Hotel guests

Fresh breakfast
Comfortable beds
Attentive staff
Clean rooms

"The breakfast is located in the top floor with a view over the city."

SwissCrit from Switzerland

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"The rooftop bar is a definite standout, with stunning views and expertly crafted cocktails - a perfect spot to unwind after a day of sightseeing."

Daniel from Australia

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"The hotel provides bath salts with the toiletries which was a nice luxury."

Lucy from United Kingdom

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Rooms & Suites

The PENZ Hotel boasts spacious accommodations, including 84 superior rooms available in both single and double configurations. Deluxe rooms offer 30 m² of space with breathtaking views of the surrounding mountain scenery. Junior suites provide approximately 50 m², featuring two bathrooms and bespoke interior design.

Dining & Bars

The hotel is home to a rooftop bar, the American Bar, where guests can enjoy a premium selection of whiskey, gin, and rum. This bar is located on the 5th floor, allowing for panoramic views over Innsbruck's rooftops. Guests can savor classic and trendy cocktail offerings in an inviting atmosphere.

Business Facilities

The PENZ Hotel provides three conference rooms and a plenary hall, suitable for business meetings and events. Meeting spaces feature views of the surrounding Tyrolean Alps, promoting a creative atmosphere for guests. Convenient access to additional restaurants and bars supports successful gatherings.

Location

Situated within the 'Rathaus-Galerie' complex, The PENZ Hotel offers easy access to Innsbruck-Altstadt and the Congress Centre. Guests can explore nearby historical sites and enjoy direct access to shopping. Skiing enthusiasts will appreciate the short distance to local pistes.

Architectural Design

Emphasizing timeless elegance, The PENZ Hotel features a contemporary design that complements the historic surroundings of Innsbruck. The building's architecture integrates modern elements, creating a visually stunning environment. With stylish furnishings and thoughtful layouts, the hotel caters to both leisure and business travelers.

Highlights

Location: centrally located near historic Innsbruck-Altstadt

Rooms: 84 superior rooms and spacious junior suites

Dining: premium whiskey, gin and cocktails at Rooftop Bar

Business: conference rooms and plenary hall with alpine views

“The architectural design makes a statement, and the rooftop bar is a destination itself, with views that elevate the Innsbruck experience. Its location is a launchpad for exploring the city's cultural heart. While some rooms facing the street may experience noise, the property's modern aesthetic and amenities cater well to business and leisure travelers alike.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.7/10Review score

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Highlights from guests

Guest ParkingStress-Free Arrival

The underground parking was so convenient. Direct lift access to the lobby made everything seamless.

Ricardo from Spain

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BathroomSpa-Like Escape

The heated floors and rainfall shower head in the bathroom were a luxurious surprise. Fluffy towels!

Olivia from Canada

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BedroomRestful Retreat

The comfortable bed and the soundproofing in the rooms ensured a restful night's sleep. Blackout curtains, too!

Kenji from Japan

Review on

Media & EntertainmentConnected Comfort

The large flat-screen TV and fast Wi-Fi kept us entertained and connected throughout our entire stay.

Hans from Netherlands

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Select your room type

The Penz Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double or Twin Room

2 persons

240 sq. feet

2 Single beds

Heating

Bathtub

room details

Deluxe Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Double Room

2 persons

240 sq. feet

1 Double bed

Heating

Bathtub

room details

Junior Suite

2 persons

485 sq. feet

1 King-size bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Facilities

The Penz Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Electric vehicle charging station

Sports & Fitness

Hiking
Cycling

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

The Penz Hotel Location

Adolf-Pichler-Platz 3, Innsbruck, Austria, 6020

Map view

Adolf-Pichler-Platz 3, Innsbruck, Austria, 6020

City landmarks

Palace

Imperial Palace

2100 ft

Museum

Grassmayr Bell Museum

3900 ft

Landmark

Hungerburgbahn

2500 ft

Night club

Hofgarten

2900 ft

Zoo

Alpine Zoo Innsbruck

1.3 mi

Casino

Casino Innsbruck

2100 ft

Museum

Panorama and kaiserjager museum

1.4 mi

Landmark

Innsbruck Hbf

3100 ft

Event hall

Congress Innsbruck

2500 ft

Museum

Tiroler Museumsbahnen

1.0 mi

Park

Rapoldipark

4700 ft

Park

Botanical Garden

5100 ft

Event hall

Olympiaworld

1.4 mi

Landmark

Bergisel Ski Jump

1.9 mi

Nearby

Duke Friedrich Street 15

Golden Roof

1200 ft

Maria-Theresien-Strasse

St. Anna's Column

800 ft

Church

Court Church

1700 ft

Maria-Theresien-Strasse Maximilianstraße-Salurner Straße

Triumphal Arch

1900 ft

Church

Innsbruck Cathedral

1900 ft

Museum

Tyrolean Folk Art Museum

1800 ft

InnsbruckAustria

Altstadt von Innsbruck

1500 ft

Museum

Audioversum

1500 ft

Herzog-Friedrich-Strasse 10

Helbling House

900 ft

Herzog-Friedrich-Strasse 21

Town Tower

1200 ft

Gallery

Taxispalais

1300 ft

Maria-Theresien-Strasse

1900 ft

Church

Jesuit Church

1700 ft

Church

Hospital Church of the Holy Spirit Innsbruck

400 ft

Herzog-Friedrich-Strasse 39

Swarovski Crystal Gallery

600 ft

Herzog-Friedrich-Strasse 1

Ottoburg

900 ft

Restaurants

Thai-Li-Ba

100 ft

Adolf-Pichler-Platz 3 Rathaus Galerien

Stiftskeller Innsbruck

1400 ft

Stiftgasse 1

5th Floor in the Penz

100 ft

Adolf-Pichler-Platz 3

Goesser's

100 ft

Adolf-Pichler-Platz 3

360o

300 ft

Maria-Theresien-Strasse 18

ebi's

400 ft

4 Adolf-Pichler-Platz

Cafe Toscana

400 ft

Adolf-Pichler-Platz 10

Akropolis

600 ft

Innrain 13

Hard Rock Cafe

700 ft

16 Maria-Theresien-Straße

Cafe Munding

700 ft

Kiebachgasse 16

Explore Innsbruck

Golden Roof

5 minutes' walk

A landmark of Innsbruck, featuring over 2,600 gilded tiles, perfect for capturing memorable photos.

Imperial Palace

8 minutes' walk

A grand palace showcasing opulent architecture and art, offering guided tours for history enthusiasts.

Alpine Zoo Innsbruck

25 minutes walking, 7 minutes driving

Home to over 150 native alpine species, providing an engaging experience for families and nature lovers.

Hofgarten

12 minutes' walk

A beautifully landscaped park perfect for a break, featuring walking paths and serene gardens.

Nordkette Ski Resort

4.6 km driving

A thrilling ski experience just a short drive away, with excellent slopes for various skill levels.

Yoga at Urban Park

20 minutes walking

Relaxing yoga sessions in a local park, accessible on foot, perfect for rejuvenating your mind and body.

5th Floor in the Penz

1 minute' walk

Contemporary dining with stunning views, featuring locally sourced dishes and an inviting atmosphere.

Stiftskeller Innsbruck

5 minutes' walk

Traditional Tyrolean cuisine in a historic setting, famous for its hearty dumplings and schnitzels.

Casino Innsbruck

8 minutes' walk

Exciting gaming experiences in a vibrant atmosphere, offering weekly events and entertainment options.

Olympiaworld

25 minutes walking, 6 minutes driving

A multi-purpose sports complex hosting concerts and events, ideal for a lively night out.

Getting around

City Centre

Innsbruck11 min · 3000 ft

Airports

Kranebitten (INN)6 min · 2.4 mi

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 04:00-11:00

Guest Parking

Public parking is possible at a location nearby at EUR 16 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 30 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Italian

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about The Penz Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently highlight The Penz Hotel's modern and stylish design, complemented by spacious rooms that sometimes offer amazing mountain views. The rooftop bar and restaurant are particularly popular, providing 360° views of the mountains. Some guests have mentioned that the air conditioning could be more effective, but the central location, close to shopping and within walking distance of Innsbruck's attractions, makes it a convenient choice.

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Review score

Based on 1008 verified reviews

9.0/10

Perfect

95%

Recommend

Breakfast

9.7/10

Location

9.7/10

Paid Wi-Fi

8.1/10

Value for money

8.2/10

Pros

Fun bar

Lovely room

Impressive breakfast

Perfect pillows

Cons

Clogged shower

Aiden L from United Kingdom

Couple

Deluxe Room

3 nights in November 2025

Reviewed:January 19, 2026

9.3/10

Excellent Stay

fresh breadfriendly staffbreakfast choicesweak ac

The breakfast had so many choices. Fresh bread and fruit were available. I also saw salmon, eggs, sausage, and countless pastries. The staff were helpful and friendly!

The AC was weak. I had trouble adjusting the thermostat. The room never seemed to cool down. It was quite uncomfortable .

Dining

10/10

The breakfast had great varieties of fruit and bread. Everything tasted fresh and delicious. The breakfast service was available until 11 a.m., which I found very convenient.

Location

9/10

The location is very central. It is near many shops and dining options. It is connected to a public underground parking. I found this to be very convenient.

Service

9/10

The staff were cute and helpful. Hot chocolate was available at reception. Sweets and chocolates were also offered! I appreciated this thoughtful touch.

0 Helpful

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Ella from United Kingdom

Single

deluxe room

3 nights in November 2025

Reviewed:January 10, 2026

7/10

city centergreat locationhuge varietyweak accool air

the breakfast had a huge variety of choices. the location is directly in the city center, i found it very convenient.

the hotel ac was weak. i tried adjusting the thermostat in my room to get cool air, but i had no luck.

0 Helpful

Naomi from Israel

Couple

superior double room

3 nights in November 2025

Reviewed:November 30, 2025

9/10

breakfast buffettropical fruits

the breakfast buffet featured many choices. fresh bread was available and tropical fruits were provided!!!

the room was a bit short on storage space.

0 Helpful

Nick from United States

Single

Superior Double or Twin Room

3 nights in August 2025

Reviewed:September 20, 2025

6/10

acceptable locationmalfunctioning acmissing remote

The location was acceptable.

I was not thrilled with the AC situation. It barely functioned. My room felt more like a sauna than a relaxing space. To make matters worse, I discovered there was no remote control for the TV in the room. I had to change channels the old fashioned way, by getting up and pressing buttons on the set.

0 Helpful

Questions of the users

About The Penz Hotel

Can a vehicle with a height of 2.65 meters fit into the parking garage?

23 November 2024

The parking garage has a height limit of 2.20 meters, so it will not accommodate vehicles taller than that.

Is it necessary to reserve parking and charging spots in advance?

29 December 2024

Parking spaces in the public garage are available on a first-come, first-served basis, and while there are charging points, reservations are not possible.

Are there accommodations suitable for families traveling with children?

15 January 2025

The hotel offers double rooms with the option to add an extra bed. For families needing more space, booking two separate double rooms is advisable.

When is breakfast served at the hotel?

8 February 2025

Breakfast is offered on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 12:00 PM.

Is there a fitness center available for guests?

22 March 2025

While there is no gym on-site, a partner hotel located about 100 meters away provides a small fitness and sauna, accessible free of charge for hotel guests.

What is the procedure for parking at the hotel?

10 April 2025

Guests can park in the public parking garage of the 'Rathausgalerien' at a special hotel rate of EUR 16.00 per 24 hours, with direct access to the hotel.

What is the cancellation policy for reservations?

4 May 2025

Cancellations can be made free of charge until 18:00 the day before your scheduled arrival.

Do any rooms feature walk-in showers?

18 June 2025

Yes, the Deluxe Rooms are equipped with walk-in showers, while other room categories typically offer bathtubs with shower facilities.

Is there an additional fee for late checkout?

30 July 2025

Late checkout is complimentary until 2 PM; after that, there may be a charge equivalent to the cost of an additional night without breakfast.

Are vehicles allowed to stop in front of the hotel to unload luggage?

12 August 2024

Yes, vehicles can temporarily stop in front of the hotel entrance for unloading luggage.

Does the hotel have dining options beyond breakfast?

27 September 2025

The hotel operates a restaurant exclusively for breakfast service. During lunch and dinner, it is closed, but light snacks like salmon or prosciutto plates are available in the rooftop bar in the evening.