Pan Pacific Hanoi | Rooftop Bar & Lake Views

Name: Pan Pacific Hanoi, Hanoi
Address: 1 Thanh Nien Road, Hanoi, Ha Noi Municipality, 0
Price range: US$86+
Rating: 8.3

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Key details

About the Hotel

1 Thanh Nien Road, Hanoi, 0

Near West Lake

Great

8.3

8.6

/10

4.8

4.4

Loved by Pan Pacific Hanoi guests

Helpful staff

Comfortable beds

Fine views

Spacious rooms

Excellent breakfast

"We had the room with a view to the temple in the water, very beautiful."

Anja from Norway

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"The rooftop bar has a great view onto the lake."

Malo from Japan

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"Rooms are specious and view from the room to Hanoi city is very breathtaking."

Greco

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5-star luxury hotel in Hanoi's Old Town

Amenities

Pan Pacific Hanoi provides exclusive access to a variety of luxurious services and amenities. Guests can enjoy instant currency rewards on eligible spending through the Pan Pacific DISCOVERY program. The hotel also offers complimentary room upgrades for a more enriched stay.

Dining

The hotel features a range of dining options, ensuring diverse culinary experiences. Guests can savor dishes at the renowned Pacific View restaurant, which highlights local and international flavors. Additional choices include the Casc Bar offering expertly crafted beverages and light snacks.

Location

Pan Pacific Hanoi is strategically located in the historic Old Town, providing easy access to cultural attractions and bustling markets. Guests are just a short walk from Hoan Kiem Lake and the vibrant streets filled with local shops. The hotel's prime location enhances the overall experience of exploring Hanoi's rich heritage.

Wellness

The hotel offers a range of wellness options designed to promote relaxation and rejuvenation. Guests can utilize the on-site spa services that include therapeutic treatments tailored for individual needs. Fitness enthusiasts will appreciate the well-equipped gym and the inviting swimming pool.

Business Facilities

Pan Pacific Hanoi is equipped with state-of-the-art business facilities ideal for meetings and conferences. The hotel contains several versatile event spaces that can accommodate various group sizes. High-quality audiovisual equipment is available to support all business needs.

Highlights

Amenities: Instant currency rewards on eligible spend

Dining: Renowned Pacific View restaurant

Location: Historic Old Town, close to attractions

Wellness: On-site spa services and swimming pool

“What stands out is the sense of space and wellness; the gym is unusually large, and the rooftop bar gives compelling views. I think it's a solid choice, especially if the location near West Lake appeals, and the promise of authentic dining is something I'd be interested in exploring. It feels like a proper Hanoi base, with that full-service touch.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

Sports & FitnessGym is superb!

The fitness center offers both cardio and weights areas. Dumbbells go up to 30kg and there is also a punching bag.

Kenji from Japan

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DiningBreakfast Amazing

Breakfast includes both self-serve and menu options. Don't miss the pho, it's one of the best!

Mei Ling from Singapore

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Spa & LeisurePool is fantastic!

I enjoyed the crystal-clear swimming pool every day! They clearly take pride in keeping it pristine.

Hans from Netherlands

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Room FeaturesLakeview delight!

The lake view rooms are amazing! I enjoyed the sights of the lake from the glass lakeview lift.

Isabelle from France

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Select your room type

Pan Pacific Hanoi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Lake View Room
2 persons
35 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Pacific Club Room
2 persons
35 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
One-Bedroom Premier Serviced Suite
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Pan Pacific Hanoi offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Separate tub and shower
Washing machine
Free toiletries
Bathroom telephone

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Pan Pacific Hanoi, onsite dining transforms every meal into a delightful experience. With diverse culinary offerings ranging from traditional Vietnamese flavors to innovative international dishes, guests can explore a blend of cultures in beautifully designed settings that cater to every palate.

Pacifica
International with a focus on Vietnamese and Asian dishes
Ambiance
Family-friendly and modern, creating a warm atmosphere for gatherings
Key Offerings
An expansive menu featuring American breakfast classics, fresh sushi, Vietnamese specialties, and options for Halal, vegan, and gluten-free diets. Ideal for leisurely family meals or casual dining.
Reservation
no
06:00 - 22:00 daily
Ming Restaurant
Cantonese and Asian vegetarian offerings
Ambiance
Modern oriental design with private dining rooms offering stunning views of the city
Key Offerings
Signature dim sum and other vegetarian dishes served in an elegant setting conducive to both casual dining and special occasions.
Reservation
recommended
11:00 - 14:00 and 17:30 - 22:30 daily
Song Hong Bar
Lounge bar with a selection of light bites
Ambiance
A modern lounge featuring elegant décor, the perfect spot to unwind with friends or enjoy a relaxed evening
Key Offerings
A range of cocktails, wines, and small plates for a cozy gathering or quiet relaxation.
Reservation
no
Hours vary; inquire at the bar
The Pastry Corner
Gourmet bakery and coffeehouse
Ambiance
Casual and inviting, perfect for quick snacks or leisurely treats
Key Offerings
A tempting selection of pastries, homemade cakes, chocolates, and luscious macarons, alongside fresh-roasted coffees and premium teas.
Reservation
no
Hours vary; inquire at The Pastry Corner

Pan Pacific Hanoi Location

1 Thanh Nien Road, Hanoi, 0

Explore Hanoi

Local Highlights near Pan Pacific Hanoi

Tran Quoc Pagoda

5 minutes walking

Vietnam's oldest pagoda, featuring ancient architecture and serene lake views, perfect for quiet reflection.

Ho Chi Minh Mausoleum

25 minutes walking

A prominent landmark housing the embalmed body of Ho Chi Minh. Guided tours offer insights into Vietnam's history.

Temple Of Literature

25 minutes walking

An ancient university complex dedicated to Confucius, showcasing well-preserved architecture and beautiful gardens.

Vietnam Military History Museum

25 minutes walking

A museum featuring artifacts from Vietnam's military history, ideal for history buffs and educational visits.

Cycling around West Lake

6 minutes driving

Bike rental services are nearby, offering a scenic ride along the picturesque shores of West Lake.

Yoga at Hanoi Botanical Garden

20 minutes walking

Peaceful gardens offering space for yoga sessions, perfect for relaxing amidst nature and enhancing well-being.

Street Food Tours

10 minutes walking

Join local tours that guide you through the vibrant street food scene. No prior booking required.

Kayaking on Truc Bach Lake

14 minutes walking

Thrilling kayaking experience available for rental, exploring the waters and enjoying city views from the lake.

Ming Restaurant

2 minutes walking

Charming ambiance with a focus on authentic Chinese cuisine. Signature dishes include Peking Duck.

Pacifica

2 minutes walking

Contemporary space offering Italian and Western dishes. Vegan options are available; reservations recommended.

Home Hanoi Restaurant

10 minutes walking

Cozy atmosphere highlighting local dishes. Signature pho and bun cha are favorites among visitors.

Sy Phu Restaurant

3 minutes walking

Vietnamese cuisine in a relaxed environment. Known for fresh ingredients and popular seafood dishes.

Ly Thai To Park

2 minutes walking

A lively park offering outdoor performances and family-friendly events, making it a great place for relaxation.

Hanoi Opera House

6 minutes driving

Historic venue offering a variety of performances, from classical music to contemporary dance; check for shows.

Bia Hoi Junction

12 minutes walking

Vibrant nightlife spot known for cheap draft beer and lively atmosphere; perfect for socializing with locals.

West Lake Night Market

10 minutes walking

Evening market with local crafts and street food stalls, a must-visit for a taste of local culture.

Getting around

City Centre
Hanoi 27 min · 1.4 mi
Airports
Noi Bai International (HAN) 34 min · 14.0 mi
Cat Bi International (HPH) 183 min · 75.5 mi
Train
Ha Noi Railway station 5 min · 1.9 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of VND 600000.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, French, Japanese, Chinese, Russian, Korean, Chamorro, Malay, Vietnamese

Year renovated:

2011

Number of floors:

Number of rooms:

236

Former name

Sofitel Plaza Hanoi

Reviews and Ratings

Feedback about Pan Pacific Hanoi from previous guests about their experience.

Review score

Based on 372 verified reviews

8.8 /10

Great

88 %

Recommend

Breakfast

8.4/10

Cleanliness

8.6/10

Comfort

8.5/10

Facilities

8.2/10

Free WiFi

9.0/10

Location

8.5/10

Paid Wi-Fi

8.7/10

Staff

8.8/10

Value for money

7.7/10

Pros

Helpful staff

Fantastic facilities

Perfect location

Cons

Dated rooms

based on 2337 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Pan Pacific Hanoi

What is the distance from the hotel to popular attractions in Hanoi?

10 November 2024

The hotel is just 3.5 kilometers away from the main city sights, making it convenient for sightseeing.

Is it possible to reserve a Premier Lake View room for two adults and two kids aged 3 and 7?

5 December 2024

Booking a Premier Lake View room for two adults and two children is not permissible. An alternative option is to consider booking a Studio Suite instead.

Are non-smoking accommodations and bidets available in the bathrooms?

15 January 2025

This hotel is entirely smoke-free, so there are no smoking rooms. Bidets are available in some room types.

Is there a tour desk service for arranging local excursions?

22 February 2025

Yes, a tour desk is located at the Lobby level to assist with planning tours and activities.

What laundry services are available for guests?

8 March 2025

Laundry facilities are available only for service suites. Guests in hotel rooms can utilize the laundry service provided.

Which room types provide access to a Club Lounge?

19 April 2025

Access to the Club Lounge is included with stays in the Pacific Club Room and Studio Suite.

What loyalty benefits can be enjoyed at Pan Pacific Hanoi?

11 May 2025

Guests can enjoy instant currency rewards on eligible spending, exclusive birthday privileges, and complimentary room upgrades through the Pan Pacific DISCOVERY program.

What special offers are currently available for guests?

30 June 2025

Various luxury experiences and pampering offers can be enjoyed during the stay, highlighting exceptional service and rewarding amenities.

Are there options for business travelers at the hotel?

17 July 2025

Yes, the hotel offers business-oriented services and amenities tailored for corporate guests, ensuring a productive stay.

How can I make a booking at the hotel?

20 August 2025

Reservations can be made directly through the hotel's official website or through reputable booking platforms for convenience.