City Palace Hotel, Dubai ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Khalid Bin Waleed Road, P.O. Box 20715 -, , Dubai,, Dubai, United Arab Emirates

Close to the historic old town

Nice

6.7

4.0

/10

3.0

Loved by City Palace Hotel guests

Efficient housekeeping
Attentive staff
Good room service

"Very nice hotel with Great location public transport is on door step staff is very helpful even General manager Mr Muktar Khan."

Zamir from Pakistan

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"The hotel is also very close to the metro stations n bus stops just a min walk to different destinations in town."

Dimu D

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"Rooms were clean."

Musarat from Saudi Arabia

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Amenities

City Palace Hotel features a rooftop pool with panoramic views of Dubai's skyline and a fitness center equipped with state-of-the-art machines. Guests can enjoy a range of spa treatments that highlight relaxation amid a bustling city. The hotel also provides a dedicated concierge service catering to all guest needs.

Rooms

The hotel houses 200 spacious guest rooms, featuring luxury furnishings and balconies that overlook the iconic Dubai landscape. Each room comes equipped with an LCD television and a mini-bar to enhance the in-room experience. Suites include access to an exclusive lounge with personalized check-in and evening cocktails.

Dining

City Palace Hotel offers 4 on-site restaurants serving an array of international cuisines, from Mediterranean to Asian specialties. Guests can enjoy a vibrant atmosphere at the rooftop bar, complemented by signature cocktails and breathtaking views. A buffet breakfast is available daily, featuring a wide selection of fresh foods.

Business

With meeting rooms equipped with the latest audiovisual technology, City Palace Hotel caters to business travelers' needs. A dedicated business center offers printing, copying, and office support services. The hotel's location also provides easy access to Dubai's financial district.

Wellness

The wellness center includes a spa with various treatments ensuring relaxation after a busy day. Guests also have access to steam rooms and a sauna for a complete wellness experience. Yoga classes are available on the rooftop, providing an invigorating way to start the day.

Highlights

Location: Central Dubai, close to major attractions

Amenities: Rooftop pool and spa

Dining: 4 on-site restaurants offering international cuisines

Business: Meeting rooms with audiovisual technology

Wellness: Yoga classes available on the rooftop

“In the heart of Bur Dubai, this property blends traditional décor with modern needs, creating a unique atmosphere. I noted the location puts guests within reach of both the World Trade Exhibition Center and the historic district. The on-site nightclub and varied dining options mean entertainment and international flavors are always steps away.”

Anna BlackEditor-in-Chief at Tohotel

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Select your room type

City Palace Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

3 persons

1 King-size bed

City view

Shower

Coffee machine

room details

Standard Double Room

3 persons

1 Double bed

City view

Shower

Coffee machine

room details

King Suite

2 persons

1 King-size bed

City view

room details

Elegant Twin Room

2 persons

2 Single beds

City view

room details

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Facilities

City Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.0/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Billiard tables

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Night club
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

The City Palace Hotel offers a delightful culinary experience, featuring a vibrant menu that spans Indian, Asian, and international cuisines. With a family-friendly ambiance, guests can enjoy hearty meals throughout the day in a warm and welcoming setting.

City Palace Hotel Dubai Restaurant photo

Restaurant #1

Indian, Asian, International, Grill/BBQ

Ambiance

A comfortable family-friendly environment with dining tables and chairs, perfect for sharing meals in a relaxed atmosphere.

Key Offerings

Discover a wide selection of international dishes served in the evenings, catering to both Halal and vegetarian preferences. Each dish is thoughtfully prepared to cater to diverse palates.

Reservation

Reservations recommended.

Open for breakfast, lunch, and dinner.

City Palace Hotel Location

Khalid Bin Waleed Road, P.O. Box 20715 -, , Dubai,, Dubai, United Arab Emirates

Map view

Khalid Bin Waleed Road, P.O. Box 20715 -, , Dubai,, Dubai, United Arab Emirates

City landmarks

Museum

Dubai Museum

4000 ft

Landmark

Al Fahidi Historical Neighbourhood

5100 ft

Landmark

Sheikh Saeed al-Maktoum's House

4000 ft

Gallery

XVA Gallery

3200 ft

Landmark

The Dubai Heritage Village

4700 ft

Market

Meena Bazaar

2700 ft

Landmark

Shiva and Krishna temple

4400 ft

Museum

Coffee Museum

4100 ft

Gallery

Al-Serkal Cultural Foundation

3900 ft

Gallery

Majlis Gallery

4000 ft

Museum

Al Shindagha Museum

3100 ft

Landmark

Al Fahidi

2300 ft

Mall

Bur Juman Shopping Center

1.1 mi

Museum

Saruq Al Hadid Archaeology Museum

1.1 mi

Mosque

Grand Bur Dubai Masjid

4000 ft

Landmark

Bur Dubai Abra Dock

1.2 mi

Public Building

Dubai Municipality Museum

4400 ft

Landmark

Al Ahmadiya School

4400 ft

Mall

City Centre Al Shindagha

2000 ft

Landmark

Hindi Lane

3400 ft

Mall

The Dubai Mall

4.3 mi

Shopping Area

The Arabian Ranches Souk

2500 ft

Landmark

Al Shindagha

2900 ft

Museum

Museum of Illusions

1.0 mi

Shopping Area

Al Attar Shopping Mall

2300 ft

Park

Zabeel Park

1.7 mi

Museum

Women's Museum

1.1 mi

Landmark

Queen Elizabeth 2 Museum

2700 ft

Nearby

Sheikh Khalifa Bin Zayed Rd

BurJuman

2000 ft

Night club

Spree The Club

700 ft

Restaurants

Al Kawakeb Cafeteria

700 ft

45 Khalid Bin Al Waleed Rd

Starbucks

800 ft

Dubai - Al Ain Rd E 66 Road

Caspian Special Kabab

1300 ft

Al Raffa Al Raffa St Al Raffa

Golden Gate Restaurant

1300 ft

Al Raffa Al Kuwait St

Mini Punjab Restaurant

1300 ft

Al Souq Al Kabeer 26 Street

Desi Max

1900 ft

29 Al Ghubaiba Road

Swadesh

2200 ft

Shop #8

Karachi Darbar

1800 ft

Al Fahidi St Bur Dubai

Sreeraj Lassi Cafeteria

1400 ft

5 Al Esbij St

Keventers Milkshakes

2000 ft

Khalid Bin Al Waleed Rd Burjuman Food Court Next to Marry Brown

Explore Dubai

Explore the Best of Dubai

Dubai Museum

15 minutes' walk

Historical exhibits showcasing Dubai's transformation, featuring artifacts and a recreated ancient souk.

Al Fahidi Historical Neighbourhood

19 minutes' walk

Charming district with narrow lanes and traditional wind-tower architecture, home to galleries and cafés.

Sheikh Saeed al-Maktoum's House

15 minutes' walk

Former residence of the ruler with intricate designs; offers insights into Dubai's royal heritage.

XVA Gallery

12 minutes' walk

Contemporary art gallery featuring works from local artists, nestled in a heritage building.

Al Seef

30 minutes' walk

Waterfront promenade with shops and eateries, perfect for family outings or leisurely strolls.

XDubai Skatepark

35 minutes' ride

Thrill-seeking venue with ramps and bowls, catering to skateboarders and BMX enthusiasts.

Al Kawakeb Cafeteria

3 minutes' walk

Casual spot popular for Middle Eastern dishes; try the shawarma or falafel wraps.

Caspian Special Kabab

5 minutes' walk

Authentic Persian cuisine with cozy atmosphere, renowned for flavorful kababs and fresh bread.

Spree The Club

3 minutes' walk

Lively nightclub offering a range of music genres, known for vibrant dance floors and themed nights.

Meena Bazaar

10 minutes' walk

Busy market area with shops selling textiles, jewelry, and spices; ideal for a family-friendly outing.

Getting around

City Centre

Dubai29 min · 1.5 mi

Airports

Dubai Creek SPB (DCG)10 min · 4.0 mi

Dubai (DXB)30 min · 12.2 mi

Train

Al Ghubaiba Station9 min · 2300 ft

Al Fahidi Station11 min · 3000 ft

Underground

Al Ghubaiba9 min · 2300 ft

Al Fahidi11 min · 3000 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 11:00-12:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs AED 20 per person per day.

Pets

Pets are not allowed.

Languages

English, Arabic, Hindi, Malayalam, PanjabiÂ / Punjabi, Tamil, Telugu, Tagalog / Filipino, Urdu

Year renovated:

2009

Number of floors:

Number of rooms:

101

Former name

Seashell Inn By Landmark

Reviews and Ratings

Feedback about City Palace Hotel from previous guests about their experience.

Review summary

Based on recent reviews

City Palace Hotel is conveniently located near the metro and bus stations, making it easy to explore Dubai, and some rooms even offer views of the Burj Khalifa. The spacious rooms feature air conditioning and comfortable beds, though some guests have noted issues with cleanliness and pests. Guests appreciate being close to Bur Dubai, with restaurants and supermarkets also easily accessible, and many find the hotel to be a good value.

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Review score

Based on 677 verified reviews

6.1/10

Guest rating

54%

Recommend

Free Wi-Fi

7.8/10

Location

7.6/10

Breakfast

6.3/10

Facilities

7.0/10

Pros

Friendly staff

Helpful staff

Hotel rate

City knowledge

Exceptional experience

Cons

Dirty toilets

Cockroaches in room

Yvonne from Germany

Family with children

Suite

3 nights in November 2025

Reviewed:January 15, 2026

8.7/10

clean, big room near everything

clean roombig roomgood servicedisco sound

i liked the location. my room was clean and big. the staff provided good service. it seemed like a good value, especially because facilities were nearby.

i did notice disco sounds throughout the night. it was difficult to sleep. the television was not clear either.

Location

9/10

the hotel stands near many places. i saw it had easy access to local transport and shops. this includes the bus station and metro, it makes travel convenient.

Rooms

8/10

the rooms have a spacious layout that allowed freedom of movement. daily housekeeping kept the spaces tidy with fresh amenities. i found the room to be quiet, despite facing the street.

Facilities

9/10

staff members were always available and ready. they handled requests efficiently and courteously. the reception area was well-kept, i observed.

0 Helpful

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George from United Kingdom

Single

Standard Double Room

5 nights in November 2025

Reviewed:December 07, 2025

6/10

A balanced view on my stay

cleanliness maintenancereally good diningattentive staffexcessive noisesoundproofing absenceextra fee

I was pleased with the team's commitment to cleanliness and comfort. Their dedication to maintaining high standards was apparent. The dining experience was really good. The food's variety and quality were excellent. The staff at the restaurant were attentive and courteous (I liked their dedication).

I found the noise from the dance club in the hotel excessive. The rooms are not soundproof. I booked a room through a website and requested two single beds instead of a king bed. They asked for an extra fee per night even though their policy allows two guests per room.

0 Helpful