Novotel London West, London ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

1 Shortlands, London, United Kingdom, W6 8DR

Near Hammersmith

Great

8.0

7.9

/10

3.6

Loved by Novotel London West guests

Friendly staff
Comfortable room
Great location
Delicious breakfast

"Room was clean / got upgraded to a room with free minibar refills which was a lovely added touch."

Hope from United Kingdom

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"The hotel is conveniently situated for buses and underground."

Derek S from United Kingdom

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"Great location! Less than five minute walk to Hammersmith tube/bus station."

Kristin Evans from United States

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Amenities

The hotel offers extensive conference facilities, including 32 meeting rooms with a capacity of up to 1,200 guests. Each room is equipped with advanced audiovisual technology, ensuring smooth and effective presentations. The hotel's fitness center features a range of cardio machines and weights, catering to fitness enthusiasts.

Rooms

The hotel comprises 630 rooms, including superior and executive rooms designed for both relaxation and productivity. Each room is equipped with flat-screen TVs and minibars, providing guests with convenient entertainment options. Executive rooms offer access to the Executive Lounge, featuring complimentary breakfast and evening drinks.

Location

Situated near the Hammersmith Apollo and Westfield London Shopping Centre, the hotel provides easy access to key attractions. Public transportation options, including Hammersmith Underground Station, are within walking distance, connecting visitors to central London's major sites. The hotel is also close to the River Thames, offering scenic views.

Dining

The hotel features an on-site restaurant, the Gourmet Bar, which serves a variety of international dishes and local favorites. Guests can enjoy 24-hour room service, allowing for convenient meals in the comfort of their accommodation. The bar area offers a selection of wines, cocktails, and light snacks.

Family-Friendly Amenities

The hotel offers family-friendly accommodations with interconnecting rooms available upon request. Children can enjoy special meal options in the restaurant, ensuring a pleasing dining experience for younger guests. The hotel also provides a play area to keep children entertained.

Highlights

Location: Near Hammersmith Apollo and Westfield London Shopping Centre

Rooms: 630 rooms with flat-screen TVs

Dining: On-site restaurant, Gourmet Bar

Business: 32 meeting rooms accommodating up to 1,200 guests

“The Hammersmith location, moments from the Apollo and tube station, makes this a practical choice, and it stands out for dedicated gluten-free options and family-friendly perks; the modern rooms and on-site dining add to the appeal. It's a particularly solid option for those needing event space or prioritizing wellness, thanks to the access to Virgin Active. All things considered, this is a dependable stay.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

DiningBreakfast Choice

The breakfast buffet has hot and cold options, plus pancakes and waffles. Gluten-free choices are available in the bar and breakfast area.

Oliver Smith from Australia

Review on

Guest ParkingEasy Parking

I found great value in the hotel car park. The hotel is easily accessible from the M4, making driving convenient.

Eleanor Davies from Wales

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Room FeaturesSpacious Comfort

Rooms are spacious and comfortable with beds and tea/coffee facilities. Executive rooms are available. Big TVs are included.

Kenji Tanaka from Japan

Review on

BedroomComfy Night

The double with sofa bed was very comfy. Everyone had a restful night's sleep. The beds were comfortable.

Fatima Khan from Pakistan

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Select your room type

Novotel London West offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Room

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Superior Twin Room

2 persons

260 sq. feet

2 Single beds

Shower

Heating

room details

Superior Queen Room Sofa

2 persons

260 sq. feet

1 King-size bed

Shower

Heating

room details

Executive Premium Room a Queen Bed

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Novotel London West offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Novotel London West boasts a delightful array of dining experiences that celebrate international flavors, catering to diverse dietary needs. With family-friendly settings and modern dining ambiances, guests can indulge in everything from hearty breakfasts to elegant dinners, all while enjoying the warmth of genuine hospitality.

Aroma Restaurant

International

Ambiance

Family-friendly with a welcoming atmosphere, perfect for gatherings.

Key Offerings

Aromatic dishes for breakfast and a hearty dinner menu, accommodating Halal, vegetarian, gluten-free, and dairy-free diets.

Reservation

Recommended for dinner.

Open daily from 06:00 to 10:30 for breakfast and 17:30 to 22:00 for dinner.

ARTISAN

International with a modern twist

Ambiance

Contemporary setting, ideal for a relaxed yet stylish dining experience.

Key Offerings

Culinary delights for dinner with options for Halal, vegetarian, vegan, gluten-free, and dairy-free diets.

Reservation

Recommended.

Open daily from 18:00 to 22:00 for dinner.

Novotel London West Location

1 Shortlands, London, United Kingdom, W6 8DR

Map view

1 Shortlands, London, United Kingdom, W6 8DR

City landmarks

Museum

Victoria and Albert Museum

2.1 mi

Garden

Buckingham Palace

3.4 mi

Museum

Natural History Museum

1.9 mi

Museum

Science Museum

2.0 mi

Park

Hyde Park

2.5 mi

Park

Holland Park

1.1 mi

Museum

Design Museum

1.2 mi

Palace

Kensington Palace

1.6 mi

Square

Trafalgar Square

4.1 mi

Museum

Leighton House Museum

1.0 mi

Event hall

Hammersmith Apollo

2300 ft

Landmark

Big Ben

4.1 mi

Museum

National Gallery

4.1 mi

Park

Kensington Gardens

2.0 mi

Event hall

Royal Albert Hall

1.9 mi

Landmark

Hammersmith

2500 ft

Event hall

Olympia Exhibition Centre

3000 ft

Church

Westminster Abbey

4.0 mi

Landmark

Fulham Palace

1.5 mi

Event hall

Olympia London

3100 ft

Park

Ravenscourt Park

1.1 mi

Stadium

Stamford Bridge

1.4 mi

Landmark

The Queen's Club

2500 ft

Theatre

Riverside Studios

3800 ft

Nature reserve

WWT London Wetland Centre

1.3 mi

Museum

18 Stafford Terrace

1.1 mi

Store

Kensington High Street

1.3 mi

Metro Station

Kensington

1.3 mi

Landmark

Earl's Court

1.5 mi

Garden

Kyoto Garden

1.6 mi

Nearby

Mall

Kings Mall Shopping Centre

1800 ft

Mall

Marks & Spencer Hammersmith

1800 ft

Restaurants

Artisan Grill

1200 ft

Novotel London West One Shortlands

Suzu

700 ft

170-172 Hammersmith Road

Villagio Restaurant

1500 ft

206-208 Hammersmith Road

Latymers

1400 ft

157 Hammersmith Road

Truth

2100 ft

34 Fulham Palace Road

Nando's Hammersmith

1400 ft

22-26 Hammersmith Broadway 22-26

Hooked Fish Bar

2100 ft

36 Fulham Palace Road

Belushi's

1500 ft

28 Hammersmith Broadway

The Melody Restaurant

1500 ft

153 Hammersmith Road

Explore London

Explore Near Novotel London West

Natural History Museum

35 minutes' walk

Fascinating exhibitions on Earth's history, featuring dinosaur skeletons and a life-size blue whale. Free entry most days.

Victoria and Albert Museum

35 minutes' walk

World's largest museum of applied arts, design, and performance. Houses over 2.3 million objects with free admission.

Hyde Park

45 minutes' walk

Iconic Royal Park featuring the Serpentine Lake, lovely gardens, and outdoor events throughout the year.

Kensington Palace

30 minutes' walk

A historic residence of the royal family, showcasing stunning gardens and exhibitions on royal life.

Hammersmith Apollo

9 minutes' walk

Famous venue hosting concerts and comedy shows. Check the schedule for upcoming performances.

Bishops Park

30 minutes' walk

Lovely park with a playground, gardens, and sports facilities. Great for family picnics or leisurely walks.

Suzu

3 minutes' walk

Japanese cuisine with sushi and ramen, featuring a cozy atmosphere. Vegetarian options available.

Artisan Grill

5 minutes' walk

Traditional British grill serving locally sourced meats and fresh produce. Family-friendly ambiance.

Hammersmith

9 minutes' walk

Vibrant area with bars and restaurants, offering live music and nightlife options for all ages.

Olympia Exhibition Centre

11 minutes' walk

Host to a variety of exhibitions and events throughout the year, including trade shows and craft fairs.

Getting around

City Centre

London11 min · 4.2 mi

Airports

London Heathrow (LHR)31 min · 12.6 mi

London City (LCY)33 min · 13.3 mi

Train

Kensington Olympia Train Station12 min · 3300 ft

Kensington (Olympia)12 min · 3300 ft

Underground

Hammersmith (Circle and Hammersmith & City lines)5 min · 1400 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at GBP 3.50 per hour.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP21.75 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Arabic, Hindi, Bahasa Indonesian, Bengali, Malayalam, Mongolian, PanjabiÂ / Punjabi, Albanian, Tamil, Telugu, Urdu

Year renovated:

2012

Number of floors:

Number of rooms:

630

Reviews and Ratings

Feedback about Novotel London West from previous guests about their experience.

Review summary

Based on recent reviews

Novotel London West is appreciated for its convenient location, especially for accessing transportation and exploring nearby areas, including a short tube ride to central London. Many guests find the rooms spacious, clean, and comfortable, even noting upgrades to better rooms on arrival as a pleasant surprise. While some guests have noted that the bathrooms can appear a bit dated, the hotel's proximity to Hammersmith and its various amenities makes it a popular choice.

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Review score

Based on 2583 verified reviews

7.8/10

Very good

77%

Recommend

Location

8.8/10

Staff

8.5/10

Paid Wi-Fi

6.7/10

Breakfast

7.5/10

Pros

Best location

Clean room

Helpful staff

Reasonably priced car park

Cons

Under-staffed desks

Fully booked

Average breakfast

based on 5273 reviews

4/5

Hannah from United Kingdom

Family with children

Superior Twin Room

3 nights in November 2025

Reviewed:January 21, 2026

9.0/10

Fantastic Stay

convenient locationspacious roomwell-stocked bar

I found the hotel to be in a convenient location near transportation. The room was spacious and clean, I appreciated that. The bar area was lovely and well-stocked. It seemed like a top hotel.

I had to wait a long time to get to my room, unfortunately.

Facilities

9/10

The hotel offers a kids playroom. I saw some children enjoying it. The hotel has a self-service area opposite the reception. It provides refreshments, sandwiches, water, crisps, and beers.

Location

10/10

I found the location ideal for transport links. The hotel is close to an underground station. There are many shops and restaurants nearby!

Service

9/10

The reception staff were responsive and friendly. I was impressed. One staff member welcomed me with a smile and was very professional. They managed my questions well.

Rooms

8/10

The room was nicely presented. I appreciated the cleanliness. It included a comfortable bed and good room supplies. I loved that we had a bath.

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luna from spain

Family with children

superior twin room

3 nights in November 2025

Reviewed:December 05, 2025

6/10

underwhelming stay

poor instructionsexcessive noise

parking presented a challenge. i paid via park bee but still needed a ticket from the hotel. there were no clear instructions. this required a trip to the front desk. additionally, guests created excessive noise until midnight, my child had difficulty sleeping. the sofa bed was not prepared, despite promises from staff. it required multiple calls to resolve.

0 Helpful

Luna from Spain

Family with children

superior twin room

4 nights in October 2025

Reviewed:December 01, 2025

8.5/10

good location, basic comfort

good locationgood breakfastprofessional service

the location was good because it was near transportation. the breakfast included a good range of food. the room was clean and tidy. alex provided helpful support at the front desk. he demonstrated professional service with a smile.

Location

9/10

the hotel is near the hammersmith station. it takes about seven minutes to walk. there are many shops and pubs nearby. a hyper tesco is only ten minutes away. a smaller one is in the station.

Service

8/10

staff members were supportive. they were very courteous upon arrival. complimentary drinks at the bar are a nice touch. alex from the front desk was especially helpful. he met my requests with professionalism.

Rooms

8/10

the superior twin room has comfortable beds. maids did a good job in the rooms. i had an adequately sized bathroom. amenities matched what you expect at a hotel.

Dining

9/10

breakfast was good. it had a wide range. the hotel has a self-service area. it had drinks, sandwiches, water, and beer near the reception. it is convenient.

0 Helpful

Frank from Germany

Business traveller

superior twin room

4 nights in November 2025

Reviewed:December 01, 2025

9.3/10

smooth and friendly stay

smooth check-infriendly attitudeclean hotelparking problem

my stay were great i thanks alex at reception for make check in smooth. he were very professional. the hotel clean it's great for business. he friendly attitude did make a great first impression.

the parking i used were a problem. i paid on park bee. i had to get a ticket too. there weren't instructions and i had to ask the desk.

Facilities

9/10

the hotel provides simple gym facilities. it contains equipment such as treadmills and stationary bikes. these amenities are great for those wanting to maintain their fitness . it's quite practical.

Rooms

8/10

my superior twin room were quiet. it provides a comfortable environment. amenities provided ensure restful stay. the room layout promotes both relaxation. it is also very practical for work.

Location

10/10

the hotel location give access to underground station. this proximity support public transport options. i found it easy when i travel for work. it connects guest to variety different locations.

Dining

10/10

the breakfast buffet have vegan options. i eat tasty vegan options. there were friendly staff in dining area. the dining service is amazing and very smooth. they are very helpful too.

0 Helpful

Luna from Spain

Family with children

superior twin room

3 nights in June 2025

Reviewed:August 23, 2025

7/10

okay experience overall

convenient locationfriendly staffnice breakfastparking hassleticket instructiondesk inquiry

i enjoyed the location being convenient for public transport. the staff were friendly also. my kids liked the breakfast and sweetie bar, so that was nice.

parking was a hassle. i paid on park bee and had to get a ticket from the hotel. there were no instructions, so i had to ask at the desk.

0 Helpful