Novotel London West Exterior photoNovotel London West Exterior photoNovotel London West Exterior photo
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From135US$ /night
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Shortlands, London, United Kingdom, W6 8DR
-
Near Hammersmith
Great
8.0
7.9
/10
3.6
/5

Amenities

The hotel offers extensive conference facilities, including 32 meeting rooms with a capacity of up to 1,200 guests. Each room is equipped with advanced audiovisual technology, ensuring smooth and effective presentations. The hotel's fitness center features a range of cardio machines and weights, catering to fitness enthusiasts.

Rooms

The hotel comprises 630 rooms, including superior and executive rooms designed for both relaxation and productivity. Each room is equipped with flat-screen TVs and minibars, providing guests with convenient entertainment options. Executive rooms offer access to the Executive Lounge, featuring complimentary breakfast and evening drinks.

Location

Situated near the Hammersmith Apollo and Westfield London Shopping Centre, the hotel provides easy access to key attractions. Public transportation options, including Hammersmith Underground Station, are within walking distance, connecting visitors to central London's major sites. The hotel is also close to the River Thames, offering scenic views.

Dining

The hotel features an on-site restaurant, the Gourmet Bar, which serves a variety of international dishes and local favorites. Guests can enjoy 24-hour room service, allowing for convenient meals in the comfort of their accommodation. The bar area offers a selection of wines, cocktails, and light snacks.

Family-Friendly Amenities

The hotel offers family-friendly accommodations with interconnecting rooms available upon request. Children can enjoy special meal options in the restaurant, ensuring a pleasing dining experience for younger guests. The hotel also provides a play area to keep children entertained.

Highlights

Location: Near Hammersmith Apollo and Westfield London Shopping Centre

Rooms: 630 rooms with flat-screen TVs

Dining: On-site restaurant, Gourmet Bar

Business: 32 meeting rooms accommodating up to 1,200 guests

“The Hammersmith location, moments from the Apollo and tube station, makes this a practical choice, and it stands out for dedicated gluten-free options and family-friendly perks; the modern rooms and on-site dining add to the appeal. It's a particularly solid option for those needing event space or prioritizing wellness, thanks to the access to Virgin Active. All things considered, this is a dependable stay.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Novotel London West offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Twin Room
2 persons
260 sq. feet 
2 Single beds
Shower
Heating
Superior Queen Room Sofa
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Executive Premium Room a Queen Bed
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Novotel London West offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Novotel London West boasts a delightful array of dining experiences that celebrate international flavors, catering to diverse dietary needs. With family-friendly settings and modern dining ambiances, guests can indulge in everything from hearty breakfasts to elegant dinners, all while enjoying the warmth of genuine hospitality.
Novotel London West Restaurant photo
Novotel London West Restaurant photo
Novotel London West Restaurant photo

Aroma Restaurant

International
Ambiance
Family-friendly with a welcoming atmosphere, perfect for gatherings.
Key Offerings
Aromatic dishes for breakfast and a hearty dinner menu, accommodating Halal, vegetarian, gluten-free, and dairy-free diets.
Reservation
Recommended for dinner.
Open daily from 06:00 to 10:30 for breakfast and 17:30 to 22:00 for dinner.

ARTISAN

International with a modern twist
Ambiance
Contemporary setting, ideal for a relaxed yet stylish dining experience.
Key Offerings
Culinary delights for dinner with options for Halal, vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
Recommended.
Open daily from 18:00 to 22:00 for dinner.

Novotel London West Location

1 Shortlands, London, United Kingdom, W6 8DR
Map view
1 Shortlands, London, United Kingdom, W6 8DR
Nearby
Mall
Kings Mall Shopping Centre
1800 ft
Mall
Marks & Spencer Hammersmith
1800 ft
Restaurants
Artisan Grill
1200 ft
Novotel London West One Shortlands
Suzu
700 ft
170-172 Hammersmith Road
Villagio Restaurant
1500 ft
206-208 Hammersmith Road
Latymers
1400 ft
157 Hammersmith Road
Truth
2100 ft
34 Fulham Palace Road
Nando's Hammersmith
1400 ft
22-26 Hammersmith Broadway 22-26
Hooked Fish Bar
2100 ft
36 Fulham Palace Road
Belushi's
1500 ft
28 Hammersmith Broadway
The Melody Restaurant
1500 ft
153 Hammersmith Road
Explore London
Explore Near Novotel London West
Top Attractions
Activities
Dining
Entertainment
Natural History Museum
Natural History Museum
35 minutes' walk
Fascinating exhibitions on Earth's history, featuring dinosaur skeletons and a life-size blue whale. Free entry most days.
Victoria and Albert Museum
Victoria and Albert Museum
35 minutes' walk
World's largest museum of applied arts, design, and performance. Houses over 2.3 million objects with free admission.
Hyde Park
Hyde Park
45 minutes' walk
Iconic Royal Park featuring the Serpentine Lake, lovely gardens, and outdoor events throughout the year.
Kensington Palace
Kensington Palace
30 minutes' walk
A historic residence of the royal family, showcasing stunning gardens and exhibitions on royal life.
Hammersmith Apollo
Hammersmith Apollo
9 minutes' walk
Famous venue hosting concerts and comedy shows. Check the schedule for upcoming performances.
Bishops Park
30 minutes' walk
Lovely park with a playground, gardens, and sports facilities. Great for family picnics or leisurely walks.
Suzu
Suzu
3 minutes' walk
Japanese cuisine with sushi and ramen, featuring a cozy atmosphere. Vegetarian options available.
Artisan Grill
Artisan Grill
5 minutes' walk
Traditional British grill serving locally sourced meats and fresh produce. Family-friendly ambiance.
Hammersmith
Hammersmith
9 minutes' walk
Vibrant area with bars and restaurants, offering live music and nightlife options for all ages.
Olympia Exhibition Centre
Olympia Exhibition Centre
11 minutes' walk
Host to a variety of exhibitions and events throughout the year, including trade shows and craft fairs.
Getting around
City Centre
London11 min  ·  4.2 mi
Airports
London Heathrow (LHR)31 min  ·  12.6 mi
London City (LCY)33 min  ·  13.3 mi
Train
Kensington Olympia Train Station12 min  ·  3300 ft
Kensington (Olympia)12 min  ·  3300 ft
Underground
Hammersmith (Circle and Hammersmith & City lines)5 min  ·  1400 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 3.50 per hour.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP21.75 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Arabic, Hindi, Bahasa Indonesian, Bengali, Malayalam, Mongolian, Panjabi / Punjabi, Albanian, Tamil, Telugu, Urdu
Year renovated:
2012
Number of floors:
9
Number of rooms:
630

Reviews and Ratings

Feedback about Novotel London West from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Novotel London West is appreciated for its convenient location, especially for accessing transportation and exploring nearby areas, including a short tube ride to central London. Many guests find the rooms spacious, clean, and comfortable, even noting upgrades to better rooms on arrival as a pleasant surprise. While some guests have noted that the bathrooms can appear a bit dated, the hotel's proximity to Hammersmith and its various amenities makes it a popular choice.
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Review score
Based on 2583 verified reviews
7.8/10
Very good
77%
Recommend
Location
8.8/10
Staff
8.5/10
Paid Wi-Fi
6.7/10
Breakfast
7.5/10
Pros
Best location
Clean room
Helpful staff
Reasonably priced car park
Cons
Under-staffed desks
Fully booked
Average breakfast
Guest reviews
based on 2583 reviews
7.8/10
based on 5273 reviews
4/5
based on 4892 reviews
8.0/10
Hannah from United Kingdom
Family with children
Superior Twin Room
3 nights in November 2025
|
Reviewed:January 21, 2026
9.0/10

Fantastic Stay

convenient locationspacious roomwell-stocked bar
I found the hotel to be in a convenient location near transportation. The room was spacious and clean, I appreciated that. The bar area was lovely and well-stocked. It seemed like a top hotel.
I had to wait a long time to get to my room, unfortunately.
Facilities
9/10
The hotel offers a kids playroom. I saw some children enjoying it. The hotel has a self-service area opposite the reception. It provides refreshments, sandwiches, water, crisps, and beers.
Location
10/10
I found the location ideal for transport links. The hotel is close to an underground station. There are many shops and restaurants nearby!
Service
9/10
The reception staff were responsive and friendly. I was impressed. One staff member welcomed me with a smile and was very professional. They managed my questions well.
Rooms
8/10
The room was nicely presented. I appreciated the cleanliness. It included a comfortable bed and good room supplies. I loved that we had a bath.
0 Helpful
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luna from spain
Family with children
superior twin room
3 nights in November 2025
|
Reviewed:December 05, 2025
6/10

underwhelming stay

poor instructionsexcessive noise
parking presented a challenge. i paid via park bee but still needed a ticket from the hotel. there were no clear instructions. this required a trip to the front desk. additionally, guests created excessive noise until midnight, my child had difficulty sleeping. the sofa bed was not prepared, despite promises from staff. it required multiple calls to resolve.
0 Helpful
Luna from Spain
Family with children
superior twin room
4 nights in October 2025
|
Reviewed:December 01, 2025
8.5/10

good location, basic comfort

good locationgood breakfastprofessional service
the location was good because it was near transportation. the breakfast included a good range of food. the room was clean and tidy. alex provided helpful support at the front desk. he demonstrated professional service with a smile.
Location
9/10
the hotel is near the hammersmith station. it takes about seven minutes to walk. there are many shops and pubs nearby. a hyper tesco is only ten minutes away. a smaller one is in the station.
Service
8/10
staff members were supportive. they were very courteous upon arrival. complimentary drinks at the bar are a nice touch. alex from the front desk was especially helpful. he met my requests with professionalism.
Rooms
8/10
the superior twin room has comfortable beds. maids did a good job in the rooms. i had an adequately sized bathroom. amenities matched what you expect at a hotel.
Dining
9/10
breakfast was good. it had a wide range. the hotel has a self-service area. it had drinks, sandwiches, water, and beer near the reception. it is convenient.
0 Helpful
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Frank from Germany
Business traveller
superior twin room
4 nights in November 2025
|
Reviewed:December 01, 2025
9.3/10

smooth and friendly stay

smooth check-infriendly attitudeclean hotelparking problem
my stay were great i thanks alex at reception for make check in smooth. he were very professional. the hotel clean it's great for business. he friendly attitude did make a great first impression.
the parking i used were a problem. i paid on park bee. i had to get a ticket too. there weren't instructions and i had to ask the desk.
Facilities
9/10
the hotel provides simple gym facilities. it contains equipment such as treadmills and stationary bikes. these amenities are great for those wanting to maintain their fitness . it's quite practical.
Rooms
8/10
my superior twin room were quiet. it provides a comfortable environment. amenities provided ensure restful stay. the room layout promotes both relaxation. it is also very practical for work.
Location
10/10
the hotel location give access to underground station. this proximity support public transport options. i found it easy when i travel for work. it connects guest to variety different locations.
Dining
10/10
the breakfast buffet have vegan options. i eat tasty vegan options. there were friendly staff in dining area. the dining service is amazing and very smooth. they are very helpful too.
0 Helpful
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Luna from Spain
Family with children
superior twin room
3 nights in June 2025
|
Reviewed:August 23, 2025
7/10

okay experience overall

convenient locationfriendly staffnice breakfastparking hassleticket instructiondesk inquiry
i enjoyed the location being convenient for public transport. the staff were friendly also. my kids liked the breakfast and sweetie bar, so that was nice.
parking was a hassle. i paid on park bee and had to get a ticket from the hotel. there were no instructions, so i had to ask at the desk.
0 Helpful

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16Apr2026Select date
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Rooms and Guests2 Guests, 1 Room