Novotel Bangkok Sukhumvit 20, Bangkok ➤ Reviews, Rooms & Prices 2026

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Novotel Bangkok Sukhumvit 20 Exterior photo Rooftop garden

Novotel Bangkok Sukhumvit 20 Exterior photo The Exchange

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Key details

About the Hotel

19/9 Sukhumvit 20, Bangkok, Thailand, 10110

Steps from Soi Cowboy Street

Great

8.6

8.9

/10

4.7

4.4

Loved by Novotel Bangkok Sukhumvit 20 guests

Clean rooms
Quality breakfast
Stylish design
Helpful staff

"Stunning view from the rooftop bar with attentive service, great vibes, good music, and plenty of drink options."

Dr from United Kingdom

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"There is a lovely roof top bar 'Sky on 20' which has happy hour drinks & very good service, and a lovely place to unwind and watch the sunset."

limeclaw from Australia

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"The rooftop bar was a nice space to take in the views over a beer."

Aniruddh

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Location

Novotel Bangkok Sukhumvit 20 is centrally located in Sukhumvit, providing swift access to BTS Asoke and MRT Sukhumvit stations. The hotel offers complimentary tuk-tuk service for easy transportation to nearby attractions. Guests can explore major shopping malls like Terminal 21 and Emquartier within minutes.

Dining

The hotel hosts multiple dining options including Food Exchange, which features open cooking stations and a diverse international menu. Sky on 20, the rooftop bar, serves cocktails with panoramic views of Bangkok's skyline. Peshwa Restaurant specializes in authentic Maharashtrian cuisine, enhancing the culinary experience.

Business Facilities

Novotel Bangkok Sukhumvit 20 is recognized as a top business hotel, offering the Benjasiri Ballroom that accommodates up to 500 delegates. Equipped with state-of-the-art audio-visual technology, this venue is suitable for various events and meetings. There are 11 adaptable meeting rooms ensuring seamless execution of corporate functions.

Guest Rooms

Accommodations include Superior, Deluxe, and Family Suites, each thoughtfully designed for comfort and convenience. Executive Deluxe rooms provide stunning views from the 23rd floor and include access to the Executive Sky Lounge with all-day refreshments. Family Suites offer separate living spaces to accommodate groups or families.

Sustainability Practices

The hotel is committed to sustainability with energy-efficient LED lighting and innovative water-saving systems. Participation in recycling and waste separation programs aims to minimize the ecological footprint. Novotel Bangkok Sukhumvit 20 proudly holds the Green Key certification to demonstrate its dedication to environmental responsibility.

Highlights

Location: Easy access to BTS Asoke and MRT Sukhumvit

Dining: Rooftop bar Sky on 20 with city views

Business: Benjasiri Ballroom for up to 500 guests

Sustainability: Green Key certified for eco-friendly practices

“Novotel Bangkok Sukhumvit 20 stands out for its rooftop bar, Sky on 20, a recognized highlight of Bangkok's skyline. I appreciate the hotel's family-friendly focus, reflected in its spacious accommodations and dedicated children's amenities. Its Sukhumvit location also places guests conveniently near transport and shopping.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

DiningBreakfast Variety

The breakfast buffet had a wide range of choices, with options for vegetarian, halal, and meat lovers.

Omar from Saudi Arabia

Review on

Spa & LeisureRooftop Relaxation

The rooftop pool offered fantastic city views. The spa had massages at reasonable prices.

Naomi from Canada

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Children's AmenitiesToddler heaven

The kids enjoyed the smaller pool, perfect for toddlers. A family of four can easily stay.

Lin from China

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Room FeaturesExtremely comfortable

The rooms were spacious, with very comfortable beds. The air conditioning worked well. The bathroom was spotless.

John from United Kingdom

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Select your room type

Novotel Bangkok Sukhumvit 20 offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room City View

2 persons

325 sq. feet

1 Double bed

Shower

Air conditioning

room details

Executive Deluxe Twin Room Lounge Access

2 persons

360 sq. feet

2 Single beds

Shower

Air conditioning

room details

Executive Deluxe King Room Lounge Access

2 persons

360 sq. feet

1 Double bed

Shower

Air conditioning

room details

Superior Twin Room City View

2 persons

325 sq. feet

2 Single beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Novotel Bangkok Sukhumvit 20 offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Night club
Entertainment
Sun terrace
Spa & wellness centre
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At Novotel Bangkok Sukhumvit 20, guests can experience a delightful fusion of local and international cuisines across three captivating dining venues. From family-friendly settings to romantic rooftop views, each dining option invites travelers to indulge in memorable culinary adventures against the vibrant backdrop of the city.

Novotel Bangkok Sukhumvit 20 Restaurant photo The interior of the restaurant

Food Exchange

Global buffet with a focus on Thai and international flavors

Ambiance

Modern and family-friendly with open cooking stations

Key Offerings

A diverse buffet featuring signature dishes like Mussamun Kai and Braised New Zealand lamb shank, along with a chance to interact with chefs at live cooking stations

Reservation

Recommended

Breakfast: 06:30 - 10:30, Lunch: 12:00 - 14:30, Daily

Gourmet Bar

Casual dining with Thai and international options

Ambiance

Modern setting ideal for relaxed gatherings

Key Offerings

A fine selection of coffee and craft beers, perfect for unwinding after a day of exploring, along with light bites to complement the drinks

Reservation

Not needed

07:00 - 23:00, Daily

Sky on 20

International cuisine with a romantic twist

Ambiance

Rooftop setting with stunning city views, perfect for intimate dinners

Key Offerings

An extensive drink menu and a breathtaking atmosphere, ideal for sunset dining and social gatherings under the stars

Reservation

Recommended

17:00 - 00:00, Daily

Novotel Bangkok Sukhumvit 20 Location

19/9 Sukhumvit 20, Bangkok, Thailand, 10110

Map view

19/9 Sukhumvit 20, Bangkok, Thailand, 10110

City landmarks

Landmark

Terminal 21 Bangkok

3000 ft

Park

Lumphini Park

1.5 mi

Landmark

Soi Cowboy

2500 ft

Landmark

Terminal 21

3000 ft

Convention Centre

Queen Sirikit National Convention Center

1.2 mi

Metro Station

Sukhumvit

3800 ft

Mall

Korean Town

3700 ft

Park

Benjasiri Park

1.0 mi

Landmark

Emporium and EmQuartier

3600 ft

Park

Benjakitti Park

4500 ft

Theme Park

Fun-arium

1.2 mi

Landmark

British Custom Tailors

2700 ft

Landmark

CrossFit Bangkok

4200 ft

Garden

Chuvit Garden

3000 ft

Mall

K village

1.0 mi

Store

EmQuartier Shopping Mall

1.2 mi

Landmark

Aspire

2600 ft

Landmark

The Grande Spa & Fitness Club

2800 ft

Shopping Area

K Village Farmers' Market

2900 ft

Mall

Robinson Department Store

2900 ft

Church

Holy Redeemer Church

1.0 mi

Shopping Area

Times Square Shopping Center

3000 ft

Landmark

Foot Master @ Sukhumvit 31

3800 ft

Shopping Area

Sukumvit Plaza

3300 ft

Shopping Area

Ploenchit Center

3400 ft

Gallery

Sombat Permpoon Gallery

1.2 mi

Spa Centre

Chacha Massage

3900 ft

Mall

LukKaiThong

3300 ft

Landmark

Foodland Supermarket

3500 ft

Nearby

Asok - Sukhumvit Road Soi 23 Jasmine Building 2nd Floor

Pilates Station By SanaMotion

1900 ft

Restaurants

Goji Kitchen + Bar

1800 ft

199 Sukhumvit Soi 22

Rang Mahal Restaurant

2600 ft

19 Sukhumvit Soi 18

Koi Lounge Bangkok

100 ft

Charm Korean Steak House

100 ft

19/9 Soi Sukhumvit 20

Saras, Pure Vegetarian Indian Restaurant

400 ft

Sukhumvit Soi 20 Klong toey

Viva Vino

100 ft

Sukhumvit 20 Located at the Marvel Hotel.

Mexicano Restaurante

3000 ft

19 Sukhumvit Soi 18

P Kitchen

2400 ft

25 Soi Sukhumvit 23 (Prasanmit)

Siam Tea Room

1700 ft

199 Sukhumvit Soi 22

Explore Bangkok

Nearby Attractions and Activities

Terminal 21 Bangkok

11 minutes' walk

A shopping mall inspired by world-famous destinations, featuring themed floors and a variety of shops and eateries.

Lumphini Park

25 minutes' walk

A sprawling urban park ideal for relaxation and outdoor activities, with lakes and public events throughout the year.

Soi Cowboy

9 minutes' walk

Famous for its vibrant nightlife, this street is lined with neon-lit bars and entertainment venues, attracting visitors.

Queen Sirikit National Convention Center

25 minutes' walk

A significant venue for international events and exhibitions with beautiful gardens and a nearby shopping area.

Pilates Station By SanaMotion

7 minutes' walk

A wellness center offering Pilates classes suitable for all levels, perfect for relaxing and strengthening your body.

Playtime

25 minutes' walk

An indoor play space for families with children, featuring a variety of activities ensuring a fun day for the little ones.

Benjakitti Park

17 minutes' walk

A serene park with biking and walking paths, great for outdoor enthusiasts. Ideal for a leisurely stroll or an energetic run.

K Village Farmers' Market

10 minutes' walk

A vibrant market featuring local produce and crafts, offering a true taste of Bangkok's culinary scene and community atmosphere.

Goji Kitchen + Bar

7 minutes' walk

An international buffet with live cooking stations, offering diverse dishes and a casual yet stylish atmosphere.

Rang Mahal Restaurant

10 minutes' walk

A fine dining Indian restaurant known for its authentic flavors, offering stunning views of the city skyline.

Koi Lounge Bangkok

1 minute' walk

A chic lounge perfect for cocktails and light bites, set in a stylish atmosphere with a modern design.

Saras, Pure Vegetarian Indian Restaurant

2 minutes' walk

A popular vegetarian eatery offering a variety of Indian dishes in a cozy setting, catering to health-conscious diners.

Chuvit Garden

11 minutes' walk

A public garden featuring green spaces and art installations, ideal for relaxation and cultural events.

Fun-arium

25 minutes' walk

An indoor amusement park suitable for families, offering a variety of games and attractions for all ages.

K Village

20 minutes' walk

A trendy destination with shopping, dining, and nightlife options, perfect for a lively evening out.

Emporium and EmQuartier

25 minutes' walk

Luxury shopping malls that house high-end boutiques, gourmet restaurants, and entertainment options.

Getting around

City Centre

Bangkok11 min · 4.5 mi

Airports

Don Muang (DMK)39 min · 16.0 mi

Suvarnabhumi (BKK)44 min · 18.2 mi

Train

BTS-Phrom Phong9 min · 2300 ft

Underground

Phrom Phong9 min · 2300 ft

Asok MRT10 min · 2700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of THB 530 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Japanese, Chinese, Korean, Bahasa Indonesian, Thai

Number of floors:

Number of rooms:

244

Former name

Royal Parkview Hotel

Reviews and Ratings

Feedback about Novotel Bangkok Sukhumvit 20 from previous guests about their experience.

Review summary

Based on recent reviews

Novotel Bangkok Sukhumvit 20 is favored for its modern rooms and convenient location near the BTS, making it easy to access shopping malls and other attractions. Many guests enjoy the rooftop pool, which offers excellent city views and a relaxing atmosphere. While some have noted a potential for humidity in some areas, the hotel's spacious rooms and proximity to transport links make it a popular choice.

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Review score

Based on 1426 verified reviews

9.0/10

Perfect

91%

Recommend

Staff

9.1/10

Cleanliness

8.9/10

Value for money

8.3/10

Facilities

8.7/10

Pros

Rooftop bar

Comfortable bed

Friendly staff

Convenient location

Cons

Room smell

Door lock issues

Room service problems

Payment issues

based on 1565 reviews

4.5/5

Sara from United Kingdom

Single

superior king room city view

4 nights in November 2025

Reviewed:December 26, 2025

8.5/10

excellent stay in a superior room

efficient staffvery nice viewconvenient changing rooms

The front desk staff was efficient. bean was professional, and always smiled. I found her help invaluable . the swimming pool offered very nice views. I enjoyed my swims both day and night. the large changing rooms near the pool were convenient after checkout.

i found that the hotel is located near a road. the road itself felt dangerous to walk because of traffic and parked cars.

Facilities

9/10

the pool area included large changing and shower rooms, which i used after checking out. i found this really practical, especially as i wanted to enjoy my last day without worrying about where to freshen up before heading to the airport.

Location

8/10

stepping outside, i immediately found myself surrounded by food options, a great convenience. transportation was accessible. the hotel is not directly on the main road so the location provides a quieter atmosphere despite being close to the action.

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Questions of the users

About Novotel Bangkok Sukhumvit 20

Are there options for alternative state quarantine packages at this hotel for travelers arriving from India?

10 November 2024

Currently, the hotel is not accepting self-quarantine or government-imposed quarantine guests. It is advisable to check with other locations in the network that may accommodate such arrangements.

Can guests bring a local friend into their room without any extra charges?

12 April 2025

Inviting a local guest to the room is allowed without charge, but it's essential that the visitor presents an ID card for security purposes.

How can I have my clothes laundered during my stay?

20 March 2025

The hotel offers laundry services. For specific pricing and details, guests can reach out to the staff during their stay.

Is there a complimentary shuttle service to nearby attractions?

5 December 2024

Yes, the hotel provides a complimentary tuk-tuk service to nearby areas, enhancing convenience for exploring local attractions.

What is the distance from Don Mueang Airport to the hotel and what are the transportation charges?

15 August 2025

The hotel is located 26 km from Don Mueang Airport. The transport charges are THB 1,600 for a Toyota Camry or THB 2,500 for a Toyota Commuter Van.

Is it possible to have a late checkout on the day of departure?

22 February 2025

Late checkout is available until 21:00 for an additional charge equivalent to one day's rate.

What measures are in place for swimming pool usage during peak times?

18 January 2025

Pool usage is currently limited to 1 hour per room, accommodating a maximum of 2 adults and 2 children, depending on availability on the arrival date.

What are the options for dining available at the hotel?

30 July 2025

The hotel features various dining options, including the Food Exchange for all-day dining and the rooftop bar, Sky on 20, for a unique evening experience.

Can luggage be stored securely after checking out if a late flight is scheduled?

9 March 2025

Absolutely, luggage can be stored without charge after checkout, providing convenience for guests with late flights.

Are there any guest-friendly policies for inviting outside visitors?

1 June 2025

The hotel is guest-friendly; visitors must leave an ID with the front desk during their stay.