My Story Hotel Augusta, Lisbon ➤ Reviews, Rooms & Prices 2026

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My Story Hotel Augusta Lisbon Exterior photo

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Key details

About the Hotel

Rua De Sao Nicolau, Nº 78, Lisbon, Portugal, 1100-549

Steps from Rossio Square

Great

8.9

/10

4.2

Loved by My Story Hotel Augusta guests

Excellent location
Comfortable rooms
Helpful staff
Delicious breakfast

"The completely sound proof doors were super effective - its on a busy street, but with the windows closed you do not hear a thing."

Julie

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"Breakfast had a wide selection of cold and hot foods with sparkling wine included."

Loretta from Australia

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Location

My Story Hotel Augusta is located on Rua Augusta, a bustling avenue in Lisbon. The hotel positions guests within walking distance of major attractions, including the historic Santa Justa Elevator. With access to Baixa-Chiado metro station and nearby train stations, exploring Lisbon and its surroundings is straightforward.

Rooms

The hotel offers 46 rooms that reflect historical elements visible on the street. Rooms provide soundproofing and air conditioning, ensuring a restful stay. Premium RITUALS amenities in the bathrooms elevate the guest experience in each room type, including options for families.

Dining

Guests can enjoy a variety of breakfast options featuring local products, including gluten-free items. The hotel's location allows easy access to many nearby restaurants, catering to diverse culinary preferences. Mornings begin with a selection designed to energize before a day of exploration.

Wellness

After a busy day, the hotel's soundproof rooms serve as havens for relaxation. The comfortable accommodations are complemented by amenities that prioritize guest comfort. This atmosphere allows guests to recharge and find inspiration for the next day's adventures.

Transportation

My Story Hotel Augusta is 7 km from Lisbon Airport, easily accessible via the Aerobus to Rossio station. Close proximity to multiple tram stops enhances mobility across the city. With access to both metro lines and train services to Sintra and Cascais, transportation is efficient.

Highlights

Location: Rua Augusta, a bustling avenue

Rooms: 46 rooms with soundproofing

Dining: Breakfast with regional products

Transportation: 7 km from Lisbon Airport

“I see a hotel that excels through location and attentive service. The property's setting on Lisbon's main pedestrian thoroughfare places guests steps from major attractions, while the soundproofed rooms offer a quiet retreat. I especially note the blend of modern comfort with historical charm.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.8/10Review score

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Highlights from guests

Room FeaturesSpacious Corner

Our corner room was spacious with great views. The bed was super comfortable for a restful night.

Oliver from Canada

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BathroomExcellent Shower

The bathroom was amazing. I particularly liked the great and modern shower.

Damian from United Kingdom

Review on

DiningAmazing Dinner

Dinner at the restaurant was amazing. The espresso coffee was equally delightful.

Alberto from Italy

Review on

BedroomComfortable Settings

Very comfortable settings and a pleasant atmosphere. The hotel is spotlessly clean.

Goldgale from United States

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Select your room type

My Story Hotel Augusta offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Double Room City View

2 persons

100 sq. feet

1 Double bed

Shower

Heating

room details

Twin Room

2 persons

100 sq. feet

2 Single beds

Shower

Heating

room details

Double Room

2 persons

100 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

My Story Hotel Augusta offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Dining Onsite

My Story Hotel Augusta boasts a captivating array of onsite dining options, blending authentic Portuguese and Japanese flavors with international delights. Guests can indulge in a range of culinary experiences, from vibrant sushi to traditional fado performances, all within a warm and inviting atmosphere.

My Story Hotel Augusta Lisbon Restaurant photo

Tanuki Sushi Augusta

Japanese

Ambiance

A modern and sleek setting offering a taste of Japan within the heart of the hotel.

Key Offerings

Signature sushi rolls, sashimi, and other traditional Japanese delights, alongside vegetarian, vegan, and gluten-free options.

Reservation

Not needed.

Open for breakfast from 7 AM to 10 AM and for lunch and dinner from noon until midnight, daily.

La Squadra

Italian

Ambiance

A warm and inviting atmosphere, reflecting the charm of Italy with a casual yet refined dining experience.

Key Offerings

A variety of traditional Italian dishes using fresh, original ingredients, complemented by an extensive wine selection in a cozy buffet format.

Reservation

Recommended.

Open for breakfast, lunch, and dinner; hours vary.

O Poço

Portuguese

Ambiance

An enchanting environment adorned with traditional elements, perfect for savoring the soulful tones of live fado performances.

Key Offerings

Authentic Portuguese gastronomy with a delightful ambiance, ideal for a nightly gathering enhanced by live music.

Reservation

Recommended.

Open for lunch and dinner; hours vary.

Pratu's Restaurant

International

Ambiance

A relaxed, contemporary setting where guests can enjoy a diverse selection of international flavors.

Key Offerings

A menu featuring soulful dishes crafted from fresh ingredients, catering to various dietary preferences.

Reservation

Not needed.

Open for breakfast, lunch, and dinner; hours vary.

My Story Hotel Augusta Location

Rua De Sao Nicolau, Nº 78, Lisbon, Portugal, 1100-549

Map view

Rua De Sao Nicolau, Nº 78, Lisbon, Portugal, 1100-549

City landmarks

Castle

Castle of Sao Jorge

3500 ft

Market

Time Out Market Lisboa

3500 ft

Museum

Alfama

3600 ft

Church

Miradouro da Senhora do Monte

5300 ft

Square

Graca Church and Convent

3200 ft

Church

Miradouro Sao Pedro de Alcantara

3600 ft

Church

Church of Sao Roque

2300 ft

Museum

National Museum of Ancient Art

1.3 mi

Church

Igreja do Menino Deus

2200 ft

Landmark

Bairro Alto

3400 ft

Landmark

Palace of the Chafariz d'El Rei

2400 ft

Landmark

Avenida da Liberdade

4900 ft

Monastery

Church of Sao Vicente of Fora

4400 ft

Church

National Pantheon

1.0 mi

Museum

Museu do Fado

4900 ft

Square

Miradouro das Portas do Sol

3100 ft

Landmark

Casa do Alentejo

2100 ft

Church

Santo Antonio de Lisboa

2300 ft

Nearby

Square

Praca do Comercio

1900 ft

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

500 ft

Square

Rossio Square

1500 ft

Church

Lisbon Cathedral

1700 ft

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

900 ft

Museum

The National Museum of Contemporary Art

1800 ft

Square

Luis de Camoes Square

1000 ft

Museum

Carmo Archaeological Museum

1400 ft

LisbonPortugal

Chiado

1000 ft

Castelo de Sao Jorge

Tower of Ulysses

2000 ft

Museum

Lisboa Story Centre

1500 ft

Church

Sao Cristovao and Sao Lourenco Church

1000 ft

Restaurants

A Padaria Portuguesa

600 ft

Rua Arco Marques do Alegrete 6 place M.Moniz

Tasca D'Lyon

400 ft

Rua dos Sapateiros 111 113

Castico

200 ft

Rua dos Sapateiros 81

Benfica Official Store

400 ft

R. Augusta 131

Pau de Canela

300 ft

Rua da Vitoria

A Minhota da Prata

600 ft

Rua da Prata 75

O Conde

500 ft

Rua do Crucifixo 70 72

Companhia Das Sandes

500 ft

Rua da Vitoria 54 56

Explore Lisbon

Local Highlights

Lisbon Cathedral

6 minutes' walk

12th-century cathedral in Gothic style, notable for its stunning architecture and rich history.

Santa Justa Lift

2 minutes' walk

Elevated lift offering panoramic views of the city, a unique architectural marvel connecting streets.

Praca do Comercio

7 minutes' walk

Large riverside square with impressive arcades; great for leisurely strolls and enjoying scenic views.

Castle of Sao Jorge

13 minutes' walk

Historic castle with extensive grounds and breathtaking views of Lisbon; a must-visit for history lovers.

Yoga at Jardim do Arco do Cego

20 minutes' walk

Relaxing outdoor yoga sessions in a serene garden environment, perfect for unwinding after a busy day.

Bike Rentals at Lisbon Bike Tour

6 minutes' walk

Explore the city on two wheels with rental bikes available. Perfect for thrilling adventures around Lisbon.

A Padaria Portuguesa

2 minutes' walk

Charming bakery serving traditionally baked breads and pastries; ideal for a quick breakfast or snack.

Tasca D'Lyon

2 minutes' walk

Casual spot with Portuguese tapas and wines; vibrant atmosphere inviting for social dining experiences.

Bairro Alto Bars

13 minutes' walk

Lively nightlife district known for its diverse bars and live music; ideal for those looking to enjoy local culture.

Cinema São Jorge

10 minutes' walk

Historic cinema showcasing a mix of classic and contemporary films; a unique venue for movie lovers.

Getting around

City Centre

Lisbon6 min · 1700 ft

Airports

Humberto Delgado (LIS)15 min · 5.8 mi

Aerodromo Municipal de Cascais (cat)34 min · 13.9 mi

Train

Rossio Train Station8 min · 2000 ft

Underground

Baixa-Chiado3 min · 700 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 15 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Portuguese

Number of floors:

Number of rooms:

Former name

my story charming augusta

Reviews and Ratings

Feedback about My Story Hotel Augusta from previous guests about their experience.

Review summary

Based on recent reviews

My Story Hotel Augusta is praised for its phenomenal location in the heart of Lisbon, making it easy to explore main attractions, restaurants, and shops. Guests appreciate the modern rooms and facilities, along with a good breakfast selection that includes Pasteis de nata. Some guests have noted that the rooms, particularly the bathrooms, can be quite small. Many rooms offer soundproofed windows to mitigate the noise from Rua Augusta, plus sometimes a welcome sign, balcony and views of the central street can be enjoyed.

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Review score

Based on 1316 verified reviews

8.9/10

Great

95%

Recommend

Location

9.8/10

Staff

9.2/10

Value for money

8.6/10

Facilities

8.7/10

Pros

Helpful reception

Perfect location

Clean room

Welcome drink

Cons

Small desk

Small bath size

tom from united kingdom

Single

double room city view

3 nights in November 2025

Reviewed:December 28, 2025

9.4/10

fantastic experience in the city center

perfect locationattentive staffsuper clean cleanlinesswelcome gift

the location was perfect for exploring. the staff was attentive and quick to help. i especially appreciated the super clean cleanliness of my room. i also enjoyed the welcome gift, a nice touch.

the bathroom fixtures seemed a bit loose, like the toilet paper holder.

Location

10/10

the hotel is right in the city center near shops and restaurants. it is a two-minute walk from the metro and tram line 28. this provides easy access to key attractions.

Dining

9/10

the buffet breakfast offered a good selection of items. there were multiple options, and dishes were refilled quickly. the hotel also offers a discount voucher at a sister hotel.

Service

10/10

the reception staff was very helpful . they provided a welcome drink upon my arrival. they also prepared a bottle of water and local pastries for the room.

Facilities

9/10

the hotel offers baggage storage for early arrivals or late departures. there is also complimentary wi-fi that works very well. air conditioning is effective and adjustable to your preferences.

Rooms

9/10

my room was nicely decorated and felt cozy. there was excellent water pressure in the shower. there was ample storage space, ensuring i could neatly organize my belongings.

0 Helpful

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Steven from United States

Couple

double room city view

4 nights in October 2025

Reviewed:October 26, 2025

9.0/10

lovely days in the heart of it all

superb locationfriendly staffsoundproofed roomsparkling wine

The location proved superb. the staff were friendly and very helpful (ricardo deserves a special mention). i found the room well soundproofed, essential for a peaceful stay. during my stay, the hotel surprised me with a gift of sparkling wine. It was a very lovely touch.

The key card system presented some challenges. It required frequent visits to reception for fixes even when kept away from electronic devices. this issue seemed prevalent among multiple guests, and the outdated system added to the inconvenience (a minor hiccup, but still noticeable).

Facilities

9/10

the hotel is clean and very secure. the attention to detail in maintaining the premises was evident, contributing to an overall sense of well being and comfort.

Rooms

9/10

the comfy bed and rainfall shower provided a relaxing experience after long days. the decor of the room was appealing. i found the room to be adequately sized for my needs during the visit.

Dining

8/10

The breakfast offered an adequate selection of items to start the day. there was sufficient variety to satisfy different tastes. the breakfast area maintained cleanliness. It was a pleasant place for a morning meal.

Location

10/10

the hotel benefits from a great location, close to key attractions and amenities. the accessibility to public transportation makes exploring the city very convenient. the surrounding area felt safe, even during the evening.

0 Helpful

Jackson from Canada

Single

Double Room

3 nights in August 2025

Reviewed:September 30, 2025

9.0/10

Central Stay

central locationdaily servicerestricted space

The location was central. Accessing key attractions was easy. the staff ensured the room remained clean daily. I found this consistent service really helpful. I also found the breakfast selection quite adequate.

The room felt quite small. Opening luggage became a bit of a challenge. This restricted space impacted overall comfort, particularly for longer stays. I hope this can be addressed.

Rooms

8/10

The double room featured standard amenities. It included a television and a mini-fridge. the bathroom was equipped with essential toiletries, though space was somewhat limited. Storage was minimal.

Location

10/10

The hotel is near many restaurants and shops! its proximity to public transportation is very convenient. I accessed key landmarks within a short walk. This made exploring the city very easy

0 Helpful

Questions of the users

About My Story Hotel Augusta

Does the hotel offer a complimentary shuttle service from the airport?

5 June 2024

There is no free airport shuttle available. After making a reservation, guests will receive a link to arrange a private airport transfer at an additional cost.

Are there refrigerators available in the double rooms?

10 July 2024

Each room is equipped with a small refrigerator for guest convenience.

Can luggage be stored at the hotel if I have a late-night flight after checking out?

12 August 2024

Guests can utilize a free luggage storage room for their bags after check-out.

Is it possible to store medication that requires refrigeration?

15 September 2024

Yes, the hotel can accommodate medication that needs to be kept in a freezer.

Where can I find parking near the hotel, and are there fees?

20 October 2024

Although the hotel does not have its own parking, nearby options include Baixa Chiado and Praça dos Restauradores, each with varying fee structures.

Are there safes available in the hotel rooms, and is coffee provided in the rooms?

2 November 2024

Rooms are equipped with safety deposit boxes; however, there is no coffee maker in the room, but coffee can be purchased from the bar, which is open until midnight.

What is the cost for a private shuttle service to the airport?

18 December 2024

Private transfer service can be arranged for €35 for two people. This includes personalized service in air-conditioned vehicles.

Is there an elevator access to all floors within the hotel?

3 January 2025

Elevators are available, providing easy access to all floors within the hotel.

Are baby cribs available for families traveling with infants?

8 February 2025

Baby cribs can be arranged upon request and availability.

Can twin beds be arranged instead of a double bed?

15 March 2025

A limited number of rooms with twin beds are available, but requests should be made at the time of booking.