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Auckland
M Social Hotel Auckland
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75 photos
M Social Hotel Auckland Exterior photo The photo shows a modern and comfortable hotel bedroom with a large window offering a view of a cityscape and water. The room is well-lit with natural light coming through the window and artificial light from bedside lamps. The focal point of the rM Social Hotel Auckland Exterior photo In a warmly lit restaurant, a man and a woman are enjoying a meal together at a table. The man, with short brown hair and glasses, is wearing a light blue patterned shirt and a red tie. He's focused on his meal, using chopsticks to eat. The woman, wiM Social Hotel Auckland Exterior photo The photo shows a bright and airy cafe or restaurant with a modern and inviting atmosphere. The space is well-lit with warm, indirect lighting from the ceiling and recessed lights. Large windows line the back and side of the room, offering a view of
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From161US$ /night
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

196-200 Quay Street, Auckland, New Zealand
-
Next to Viaduct Harbour
Perfect
9.2
9.7
/10
4.9
4.7
/5

Loved by M Social Hotel Auckland guests

  • Friendly staff
  • Comfortable beds
  • Perfect location
  • Amazing views
  • Convenient carpark
"The rooms re so unique and have awesome features, like free movies, an espresso machine, mini fridge, an umbrella ( which came in handy!)."
Adventure16727168493 from United States
read full review
"Loved the in room dining experience with the robot delivery!"
Barry
read full review
"All the rooms have a view overlooking the harbour."
Taniel P from United States
read full review

Location

M Social Auckland is situated on the prime waterfront by Viaduct Harbour, offering direct access to Auckland's bustling dining and entertainment scene. This location places guests near popular attractions such as the Sky Tower, Auckland Museum, and the scenic Britomart area. For additional exploration, Devonport's beaches and Westhaven Marina are just a short distance away.

Dining

Beast & Butterflies is the hotel's signature restaurant, featuring a menu inspired by flavors from Asia and the Pacific Rim. With an inviting atmosphere, this casual all-day dining destination caters to various culinary tastes and preferences. Guests can also unwind at the on-site bar, offering a selection of drinks in a comfortable setting.

Meetings and Events

M Social Auckland offers versatile meeting spaces designed for productivity and inspiration. The Catalyst rooms provide multi-purpose options, accommodating up to 90 guests for gatherings or conferences. State-of-the-art technology, including two 65' displays, enhances the meeting experience with floor-to-ceiling windows presenting stunning views.

Rooms

The hotel features 190 contemporary rooms and suites, with sweeping views of Auckland's waterfront. Rooms include options such as the Harbour Suite, which boasts a separate sleeping area and a freestanding bathtub. Each room is equipped with modern amenities and offers an urban retreat experience.

Wellness and Additional Amenities

In addition to its spacious meeting and event facilities, M Social Auckland provides guests with 24-hour concierge service and valet parking. The fitness center is accessible for guests looking to maintain their wellness routine while away. Electric vehicle charging stations are available, catering to environmentally conscious travelers.

Highlights

Location: Viaduct Harbour, near major attractions

Dining: Beast & Butterflies restaurant with Pacific Rim menu

Meetings: Catalyst rooms for up to 90 guests

Rooms: 190 contemporary rooms & suites with waterfront views

“I appreciate the M Social Auckland for its commitment to contemporary design and prime waterfront location. The robot butlers add a whimsical touch, and I'm intrigued by the cabana space for events. Its proximity to the ferry terminal and vibrant Viaduct Harbour makes it a compelling choice.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

M Social Hotel Auckland offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Social King
Social King
2 persons
280 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Social Twin
Social Twin
2 persons
280 sq. feet 
2 Single beds
Shower
Coffee machine
room details
Social Twin XL
Social Twin XL
2 persons
280 sq. feet 
2 Double beds
Shower
Coffee machine
room details
Social View Twin XL
Social View Twin XL
2 persons
280 sq. feet 
2 Double beds
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

M Social Hotel Auckland offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Beast & Butterflies offers a casual all-day dining experience, blending local, Asian, and European flavors in a modern setting. With its inviting outdoor terrace, this signature restaurant at M Social Auckland invites guests to indulge in authentic culinary creations that celebrate the richness of the Pacific Rim.
M Social Hotel Auckland Restaurant photo The photo shows a modern hotel reception area. Two people, a man and a woman, are standing behind a sleek, light-colored reception desk. They appear to be engaged in a conversation, looking at a computer screen. The man is wearing glasses, a grey sui
M Social Hotel Auckland Restaurant photo The photo shows a bustling restaurant or dining area with a warm and inviting atmosphere. It appears to be evening, with soft lighting illuminating the space. Several small tables are scattered throughout the room, occupied by groups of people enjo

Beast & Butterflies

Local, Asian, European
Ambiance
A vibrant and modern setting complete with an outdoor terrace for relaxed dining.
Key Offerings
Delight in dishes crafted to excite the palate, with options for vegetarian, gluten-free, and dairy-free diets. A dedicated private dining area is available for small group celebrations.
Reservation
Reservations recommended.
Open for breakfast, lunch, dinner, and cocktail hour.

M Social Hotel Auckland Location

196-200 Quay Street, Auckland, New Zealand
Map view
196-200 Quay Street, Auckland, New Zealand
City landmarks
Tower
SkyTower
2600 ft
Park
Auckland War Memorial Museum
1.4 mi
Landmark
Viaduct Harbour
2600 ft
Gallery
Auckland Art Gallery Toi o Tamaki
4400 ft
Square
Aotea Square
4200 ft
Stadium
Spark Arena
4600 ft
Park
Albert Park
4500 ft
Theatre
Aotea Centre
3900 ft
Event hall
SKYCITY Auckland Convention Centre
2700 ft
Public Building
Auckland Town Hall
4600 ft
Landmark
Queen Street
3700 ft
Square
Vulcan Lane
2400 ft
Square
Takutai Square
2500 ft
Landmark
Britomart
2300 ft
Harbour
Queens Wharf
3300 ft
Shopping Area
Victoria Park Market
4300 ft
Square
Wynyard Quarter
2600 ft
Landmark
Statue of Sir Dove-Myer Robinson
2600 ft
Church
St Matthew-in-the-City Church
2900 ft
Bridge
Auckland Harbour Bridge
1.3 mi
Event hall
SKYCITY Auckland
2700 ft
Library
Central City Library
4500 ft
Nearby
Museum
New Zealand Maritime Museum
600 ft
Church
St Patrick's Cathedral
1800 ft
Harbour
Princes Wharf
800 ft
Event hall
ANZ Viaduct Events Centre
1800 ft
Bridge
Wynyard Crossing
1500 ft
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
1600 ft
Auckland CentralNew Zealand
Coast-to-Coast Walkway
600 ft
Ferry Building 99 Quay Street
Ferry Building
1300 ft
Restaurants
Soul Bar & Bistro
1100 ft
Unit 16-18 Viaduct Harbour
The Crab Shack
900 ft
Princes Wharf
Euro
900 ft
Shed 22 Princess Wharf
White and Wong's
700 ft
149 Quay Street Viaduct Harbour
Wildfire
800 ft
22 Quay St
Monsoon Poon
900 ft
Hobson St.
Sub Rosa Cafe
800 ft
188 Quay Street Level 4
Andrew Andrew
2000 ft
201 Quay Street
Portofino Italian Restaurant
1100 ft
87-89M Customs Street West Viaduct Basin
Degree Gastrobar
800 ft
204 Quay Street Viaduct Harbour
Explore Auckland
Explore Auckland
Top Attractions
Activities
Dining
Entertainment
Sky Tower
10 minutes' walk
Auckland's iconic landmark offers panoramic views, dining options, and thrilling sky walks for an unforgettable experience.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes' walk
This museum showcases New Zealand's history and culture, with free admission days and extensive Maori exhibits.
New Zealand Maritime Museum
New Zealand Maritime Museum
3 minutes' walk
Explore New Zealand's rich maritime history through engaging exhibits and hands-on experiences just steps away.
Viaduct Harbour
Viaduct Harbour
10 minutes' walk
This vibrant waterfront area features restaurants, bars, and stunning views of luxury yachts-perfect for a leisurely stroll.
Silo Park Events
10 minutes' walk
Attend local markets and festivals at Silo Park, with activities for all ages year-round, perfect for family fun.
Kayaking at the Viaduct
10 minutes' walk
Experience the thrill of kayaking in the Viaduct Harbour; rentals available nearby for an adventurous outing.
Soul Bar & Bistro
Soul Bar & Bistro
4 minutes' walk
A chic eatery with a vibrant atmosphere, offering fresh seafood and signature cocktails for a memorable meal.
The Crab Shack
The Crab Shack
4 minutes' walk
Casual dining with a seaside vibe specializing in fresh crab dishes; perfect for a relaxed lunch or dinner.
Spark Arena
Spark Arena
17 minutes' walk
A premier venue hosting concerts and events, offering a lively atmosphere and a great selection of entertainment.
Aotea Centre
Aotea Centre
14 minutes' walk
This cultural hub features theater performances and art exhibits, appealing to families and art enthusiasts alike.
Getting around
City Centre
Auckland34 min  ·  1.7 mi
Airports
Auckland (AKL)33 min  ·  13.4 mi
Great Barrier (GBZ)178 min  ·  73.5 mi
Train
Train Station - Britomart5 min  ·  1400 ft
Train Station - Grafton32 min  ·  1.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at NZD 45 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Russian, Korean
Year renovated:
2008
Number of floors:
12
Number of rooms:
189
Former name
Copthorne Auckland Harbour City

Reviews and Ratings

Feedback about M Social Hotel Auckland from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise M Social Auckland's prime location, finding it convenient for exploring the harbor, Sky Tower, and downtown attractions, with many places reachable on foot. The rooms are often described as clean and modern, some featuring harbor views and comfortable beds, with amenities like free guest laundry being a welcome bonus. Breakfast is a highlight for many, with great food choices. While some guests have noted occasional noise from outside, especially on lower floors during weekends, the overall experience is overwhelmingly positive, with a great base for both work and leisure trips.
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Review score
Based on 1733 verified reviews
9.3/10
Perfect
98%
Recommend
Location
9.8/10
Cleanliness
9.6/10
Value for money
8.9/10
Facilities
9.3/10
Pros
Upbeat vibe
Comfortable room
Great location
Cons
Poor cleanliness
Charging port issues
Guest reviews
based on 1733 reviews
9.3/10
based on 3340 reviews
9.2/10
Dominic from Australia
Single
Social King
3 nights in November 2025
|
Reviewed:December 10, 2025
9/10
harbour accessearly check-invalet parking
The location is close to the harbour and shops. This made getting around simple. I was allowed early check-in and late check-out, a convenient service. I liked the restaurant's food and decor. Valet parking and assistance with bags were helpful amenities.
The shower leaked .
0 Helpful
Audrey from United Kingdom
Couple
social king
4 nights in August 2025
|
Reviewed:October 29, 2025
6/10

decent location, some issues

good foodfriendly staffsoft bedloud noise
the location was good for taking a ferry. friendly staff was also a plus! the restaurant had good food and drinks.
the bed was soft. i had to sleep on the floor! the noise from outside on the street was loud, even on the 8th floor.
0 Helpful
Ian from United Kingdom
Single
Social King
3 nights in August 2025
|
Reviewed:October 29, 2025
9/10
easy accessrainfall shower
the location worked well. it provided easy access to nearby restaurants. the room included two separate sinks. it also had a rainfall shower.
the air conditioning needed a long time to heat the room.
0 Helpful
rosie from united kingdom
Couple
social view king
3 nights in August 2025
|
Reviewed:October 18, 2025
9.3/10

great city stay

modern decorwaterfront accessbluetooth speaker
i found the room had modern decor and a cheerful vibe. i loved the convenient access to the waterfront from the hotel. the bluetooth speaker and clock in the room was a nice touch for listening to music.
the air conditioning was too strong, so i had to switch it off.
Location
10/10
the hotel sits in the city center, near main shopping areas. it is close to public transport and taxi stands. this makes getting around very easy and convenient.
Rooms
9/10
our social view king offered harbour views with plenty of sunlight. the room size was decent and included bottled water. i found slippers provided as well.
Facilities
9/10
stable, strong wifi was available throughout my stay. the air conditioning was super strong. a restaurant and bar were located inside.
Service
9/10
the reception was friendly. housekeeping crew was also very friendly and helpful. a cool robot delivered room service.
0 Helpful
|
Show more
Questions of the users
About M Social Hotel Auckland
Are there any rooms with views of the New Year's Eve fireworks, especially from the Sky Tower?
31 December 2024
All rooms at M Social face the Auckland Harbour. The Social and Harbour suites have views toward the Sky Tower, where the New Year's fireworks are displayed.
Is a shuttle service available to and from the airport for guests?
15 November 2024
Currently, there is no airport shuttle service offered. However, services like Supershuttle are available, starting at NZD 18 per person for shared rides.
What is the required incidental bond when using a debit card for booking?
22 January 2025
An incidental bond of NZD 200 per night is required for bookings made with a debit card.
Are gluten-free options available at breakfast for guests with dietary restrictions?
5 February 2025
Yes, gluten-free choices are offered during breakfast.
What are the breakfast service hours, and is it a buffet style?
10 March 2025
A Continental Buffet Breakfast is served at Beast and Butterflies from 7:00 AM to 10:30 AM.
Are there laundry facilities available on-site, specifically coin-operated ones?
17 April 2025
On-site laundry facilities are available, using a token system at no extra charge. Detergent can be purchased from a nearby store.
What parking options are available for guests visiting the hotel?
21 May 2025
Valet parking is available for NZD 45 per night. There's no need to reserve a spot in advance as ample parking is provided for guests.
Is it possible to leave luggage at the hotel before check-in time?
8 June 2025
Yes, luggage can be securely held at the hotel until check-in time.
Are there dining options or restaurants nearby that guests can explore?
23 July 2025
There are numerous dining establishments in the area, including Beast and Butterflies, which serves Asian and Pacific cuisine.
What is the cutoff time for late check-out and what are the associated fees?
30 August 2025
Standard check-out is at 11:00 AM. Late check-out may be possible for an additional fee, depending on the time requested.
Does the hotel provide any facilities for electric vehicle charging?
14 September 2025
Currently, there are no EV charging stations available at the hotel. The nearest station is located at a downtown car park.
How can I redeem a promotional code when booking a stay?
26 October 2025
To use a promotional or offer code, simply enter it during the booking process on the website to enjoy the associated discounts.

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Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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