> M Social Auckland Hotel Harbour Views & Robot Service

75 photos

M Social Hotel Auckland Exterior photo The photo shows a modern and comfortable hotel bedroom with a large window offering a view of a cityscape and water. The room is well-lit with natural light coming through the window and artificial light from bedside lamps.

The focal point of the r

M Social Hotel Auckland Exterior photo In a warmly lit restaurant, a man and a woman are enjoying a meal together at a table. The man, with short brown hair and glasses, is wearing a light blue patterned shirt and a red tie. He's focused on his meal, using chopsticks to eat. The woman, wi

M Social Hotel Auckland Exterior photo The photo shows a bright and airy cafe or restaurant with a modern and inviting atmosphere. The space is well-lit with warm, indirect lighting from the ceiling and recessed lights. Large windows line the back and side of the room, offering a view of

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Key details

About the Hotel

196-200 Quay Street, Auckland, New Zealand

Next to Viaduct Harbour

Perfect

9.2

9.7

/10

4.9

4.7

Loved by M Social Hotel Auckland guests

Friendly staff
Comfortable beds
Perfect location
Amazing views
Convenient carpark

"The rooms re so unique and have awesome features, like free movies, an espresso machine, mini fridge, an umbrella ( which came in handy!)."

Adventure16727168493 from United States

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"Loved the in room dining experience with the robot delivery!"

Barry

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"All the rooms have a view overlooking the harbour."

Taniel P from United States

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4-Star Waterfront Lifestyle Hotel in Auckland

Amenities

M Social Auckland offers five adjustable conference spaces, catering to various event requirements. Catalyst 1 accommodates up to 14 people with two 65' displays and floor-to-ceiling windows. The outdoor Cabana area allows groups of 10 to 90 to enjoy gatherings amidst stunning waterfront views.

Rooms

The hotel features 190 stylish rooms and suites, each providing wall-to-wall windows for sweeping views of Auckland's waterfront. The Harbour Suite includes a Californian king bed, dining area, and a freestanding bathtub. Choose from accommodations such as Social View Rooms or Social Double Beds for any travel needs.

Location

Located on Auckland's prime waterfront by Viaduct Harbour, M Social is strategically positioned for easy access to local attractions. Guests can explore nearby landmarks like the Sky Tower and Aotea Square. Public transport options are available for swift connections to the wider Auckland area.

Dining

On-site dining is available at Beast & Butterflies, a restaurant focusing on Asian and Pacific Rim flavors. This casual all-day dining destination offers a diverse menu crafted with locally sourced ingredients. Guests enjoy meals that cater to both casual snacks and intimate dinners.

Business Facilities

Equipped with sophisticated meeting spaces, M Social pays attention to both corporate and social needs. Catalyst 2 is suitable for small group meetings of 2-9 people, offering views of Waitemata Harbour. The various meeting rooms are designed to provide modern conveniences and are adaptable for the specific purpose of any gathering.

Highlights

Location: Prime waterfront by Viaduct Harbour

Rooms: 190 stylish rooms and suites

Dining: Beast & Butterflies restaurant

Business: Five adjustable conference spaces

“I appreciate the M Social Auckland for its commitment to contemporary design and prime waterfront location. The robot butlers add a whimsical touch, and I'm intrigued by the cabana space for events. Its proximity to the ferry terminal and vibrant Viaduct Harbour makes it a compelling choice.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.8/10Review score

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Highlights from guests

DiningBreakfast Selection

The buffet breakfast had a huge range of options. There were salads, smoked salmon, meats, and cheeses.

Charles from Canada

Review on

Guest ParkingValet Perks

Valet parking was free with our loaded room. It made arrival and departure seamless and stress-free.

Olivia from Australia

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Room FeaturesHarbour Views

The room had a great view of the harbour. I enjoyed excellent sunlight and great sea views.

Hans from Netherlands

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BathroomAmenity Extras

The bathroom included toothbrush, toothpaste, slippers, and a hair comb. It was a nice surprise.

Ingrid from Sweden

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Select your room type

M Social Hotel Auckland offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Social King

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Social Twin

2 persons

280 sq. feet

2 Single beds

Shower

Coffee machine

room details

Social Twin XL

2 persons

280 sq. feet

2 Double beds

Shower

Coffee machine

room details

Social View Twin XL

2 persons

280 sq. feet

2 Double beds

Shower

Coffee machine

room details

Click button to see more rooms

Show all rooms

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

M Social Hotel Auckland offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Beast & Butterflies offers a casual all-day dining experience, blending local, Asian, and European flavors in a modern setting. With its inviting outdoor terrace, this signature restaurant at M Social Auckland invites guests to indulge in authentic culinary creations that celebrate the richness of the Pacific Rim.

M Social Hotel Auckland Restaurant photo The photo shows a modern hotel reception area. Two people, a man and a woman, are standing behind a sleek, light-colored reception desk. They appear to be engaged in a conversation, looking at a computer screen. The man is wearing glasses, a grey sui

M Social Hotel Auckland Restaurant photo The photo shows a bustling restaurant or dining area with a warm and inviting atmosphere. It appears to be evening, with soft lighting illuminating the space.

Several small tables are scattered throughout the room, occupied by groups of people enjo

Beast & Butterflies

Local, Asian, European

Ambiance

A vibrant and modern setting complete with an outdoor terrace for relaxed dining.

Key Offerings

Delight in dishes crafted to excite the palate, with options for vegetarian, gluten-free, and dairy-free diets. A dedicated private dining area is available for small group celebrations.

Reservation

Reservations recommended.

Open for breakfast, lunch, dinner, and cocktail hour.

M Social Hotel Auckland Location

196-200 Quay Street, Auckland, New Zealand

Map view

196-200 Quay Street, Auckland, New Zealand

City landmarks

Tower

SkyTower

2600 ft

Park

Auckland War Memorial Museum

1.4 mi

Landmark

Viaduct Harbour

2600 ft

Gallery

Auckland Art Gallery Toi o Tamaki

4400 ft

Square

Aotea Square

4200 ft

Stadium

Spark Arena

4600 ft

Park

Albert Park

4500 ft

Theatre

Aotea Centre

3900 ft

Event hall

SKYCITY Auckland Convention Centre

2700 ft

Public Building

Auckland Town Hall

4600 ft

Landmark

Queen Street

3700 ft

Square

Vulcan Lane

2400 ft

Square

Takutai Square

2500 ft

Landmark

Britomart

2300 ft

Harbour

Queens Wharf

3300 ft

Shopping Area

Victoria Park Market

4300 ft

Square

Wynyard Quarter

2600 ft

Landmark

Statue of Sir Dove-Myer Robinson

2600 ft

Church

St Matthew-in-the-City Church

2900 ft

Bridge

Auckland Harbour Bridge

1.3 mi

Event hall

SKYCITY Auckland

2700 ft

Library

Central City Library

4500 ft

Nearby

Museum

New Zealand Maritime Museum

600 ft

Church

St Patrick's Cathedral

1800 ft

Harbour

Princes Wharf

800 ft

Event hall

ANZ Viaduct Events Centre

1800 ft

Bridge

Wynyard Crossing

1500 ft

Queens Wharf Auckland Harbourfrony

The Lighthouse by Michael Parekowhai

1600 ft

Auckland CentralNew Zealand

Coast-to-Coast Walkway

600 ft

Ferry Building 99 Quay Street

Ferry Building

1300 ft

Restaurants

Soul Bar & Bistro

1100 ft

Unit 16-18 Viaduct Harbour

The Crab Shack

900 ft

Princes Wharf

Euro

900 ft

Shed 22 Princess Wharf

White and Wong's

700 ft

149 Quay Street Viaduct Harbour

Wildfire

800 ft

22 Quay St

Monsoon Poon

900 ft

Hobson St.

Sub Rosa Cafe

800 ft

188 Quay Street Level 4

Andrew Andrew

2000 ft

201 Quay Street

Portofino Italian Restaurant

1100 ft

87-89M Customs Street West Viaduct Basin

Degree Gastrobar

800 ft

204 Quay Street Viaduct Harbour

Explore Auckland

Sky Tower

10 minutes' walk

Auckland's iconic landmark offers panoramic views, dining options, and thrilling sky walks for an unforgettable experience.

Auckland War Memorial Museum

25 minutes' walk

This museum showcases New Zealand's history and culture, with free admission days and extensive Maori exhibits.

New Zealand Maritime Museum

3 minutes' walk

Explore New Zealand's rich maritime history through engaging exhibits and hands-on experiences just steps away.

Viaduct Harbour

10 minutes' walk

This vibrant waterfront area features restaurants, bars, and stunning views of luxury yachts-perfect for a leisurely stroll.

Silo Park Events

10 minutes' walk

Attend local markets and festivals at Silo Park, with activities for all ages year-round, perfect for family fun.

Kayaking at the Viaduct

10 minutes' walk

Experience the thrill of kayaking in the Viaduct Harbour; rentals available nearby for an adventurous outing.

Soul Bar & Bistro

4 minutes' walk

A chic eatery with a vibrant atmosphere, offering fresh seafood and signature cocktails for a memorable meal.

The Crab Shack

4 minutes' walk

Casual dining with a seaside vibe specializing in fresh crab dishes; perfect for a relaxed lunch or dinner.

Spark Arena

17 minutes' walk

A premier venue hosting concerts and events, offering a lively atmosphere and a great selection of entertainment.

Aotea Centre

14 minutes' walk

This cultural hub features theater performances and art exhibits, appealing to families and art enthusiasts alike.

Getting around

City Centre

Auckland34 min · 1.7 mi

Airports

Auckland (AKL)33 min · 13.4 mi

Great Barrier (GBZ)178 min · 73.5 mi

Train

Train Station - Britomart5 min · 1400 ft

Train Station - Grafton32 min · 1.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at NZD 45 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served and charges are applicable.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Japanese, Chinese, Russian, Korean

Year renovated:

2008

Number of floors:

Number of rooms:

189

Former name

Copthorne Auckland Harbour City

Reviews and Ratings

Feedback about M Social Hotel Auckland from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise M Social Auckland's prime location, finding it exceptionally convenient for exploring the harbor, Sky Tower, and downtown attractions, with many places reachable on foot. The rooms are often described as clean and modern, some featuring harbor views and comfortable beds, with amenities like free guest laundry being a welcome bonus. Breakfast is a highlight for many, with great food choices. While some guests have noted occasional noise from outside, especially on lower floors during weekends, the overall experience is overwhelmingly positive, with a great base for both work and leisure trips.

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Review score

Based on 2131 verified reviews

9.4/10

Perfect

98%

Recommend

Location

9.8/10

Cleanliness

9.6/10

Value for money

8.9/10

Facilities

9.3/10

Pros

Upbeat vibe

Comfortable room

Great location

Cons

Poor cleanliness

Charging port issues

Arthur from United Kingdom

Couple

Social King

3 nights in November 2025

Reviewed: December 16, 2025

9.3/10

Excellent Hotel Experience

helpful staffharbor viewgreat foodconvenient location

The check-in person was really helpful and answered all our questions. The room had harbor views. Breakfast and supper offered great food choices. Thank you, hotel staff, for charging our rental electric car. I did not have to ask. The location allowed me to walk almost everywhere.

The air conditioning was quite noisy, so I needed to switch it off.

Location

9/10

The hotel is across the street from the ferry terminals. It is also in the middle of the shopping district. Many dining options are available nearby, made exploring the area very convenient.

Service

10/10

The hotel staff was very friendly. They were always ready to help. I am grateful for the prompt service I received and felt welcomed. The team answered all my requests.

Facilities

9/10

The hotel features modern interiors, I noticed. My room included many products and the bathroom had good size. The hotel restaurant is excellent, offering various menu options, I found.

0 Helpful

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Dominic from Australia

Single

Social King

3 nights in November 2025

Reviewed: December 10, 2025

9/10

harbour accessearly check-invalet parking

The location is close to the harbour and shops. This made getting around simple. I was allowed early check-in and late check-out, a convenient service. I liked the restaurant's food and decor. Valet parking and assistance with bags were helpful amenities.

The shower leaked .

0 Helpful

Audrey from United Kingdom

Couple

social king

4 nights in August 2025

Reviewed: October 29, 2025

6/10

decent location, some issues

good foodfriendly staffsoft bedloud noise

the location was good for taking a ferry. friendly staff was also a plus! the restaurant had good food and drinks.

the bed was soft. i had to sleep on the floor! the noise from outside on the street was loud, even on the 8th floor.

0 Helpful

Ian from United Kingdom

Single

Social King

3 nights in August 2025

Reviewed: October 29, 2025

9/10

easy accessrainfall shower

the location worked well. it provided easy access to nearby restaurants. the room included two separate sinks. it also had a rainfall shower.

the air conditioning needed a long time to heat the room.

0 Helpful

rosie from united kingdom

Couple

social view king

3 nights in August 2025

Reviewed: October 18, 2025

9.3/10

great city stay

modern decorwaterfront accessbluetooth speaker

i found the room had modern decor and a cheerful vibe. i loved the convenient access to the waterfront from the hotel. the bluetooth speaker and clock in the room was a nice touch for listening to music.

the air conditioning was too strong, so i had to switch it off.

Location

10/10

the hotel sits in the city center, near main shopping areas. it is close to public transport and taxi stands. this makes getting around very easy and convenient.

Rooms

9/10

our social view king offered harbour views with plenty of sunlight. the room size was decent and included bottled water. i found slippers provided as well.

Facilities

9/10

stable, strong wifi was available throughout my stay. the air conditioning was super strong. a restaurant and bar were located inside.

Service

9/10

the reception was friendly. housekeeping crew was also very friendly and helpful. a cool robot delivered room service.

0 Helpful

Questions of the users

About M Social Hotel Auckland

Are there any rooms with views of the New Year's Eve fireworks, especially from the Sky Tower?

31 December 2024

All rooms at M Social face the Auckland Harbour. The Social and Harbour suites have views toward the Sky Tower, where the New Year's fireworks are displayed.

Is a shuttle service available to and from the airport for guests?

15 November 2024

Currently, there is no airport shuttle service offered. However, services like Supershuttle are available, starting at NZD 18 per person for shared rides.

What is the required incidental bond when using a debit card for booking?

22 January 2025

An incidental bond of NZD 200 per night is required for bookings made with a debit card.

Are gluten-free options available at breakfast for guests with dietary restrictions?

5 February 2025

Yes, gluten-free choices are offered during breakfast.

What are the breakfast service hours, and is it a buffet style?

10 March 2025

A Continental Buffet Breakfast is served at Beast and Butterflies from 7:00 AM to 10:30 AM.

Are there laundry facilities available on-site, specifically coin-operated ones?

17 April 2025

On-site laundry facilities are available, using a token system at no extra charge. Detergent can be purchased from a nearby store.

What parking options are available for guests visiting the hotel?

21 May 2025

Valet parking is available for NZD 45 per night. There's no need to reserve a spot in advance as ample parking is provided for guests.

Is it possible to leave luggage at the hotel before check-in time?

8 June 2025

Yes, luggage can be securely held at the hotel until check-in time.

Are there dining options or restaurants nearby that guests can explore?

23 July 2025

There are numerous dining establishments in the area, including Beast and Butterflies, which serves Asian and Pacific cuisine.

What is the cutoff time for late check-out and what are the associated fees?

30 August 2025

Standard check-out is at 11:00 AM. Late check-out may be possible for an additional fee, depending on the time requested.

Does the hotel provide any facilities for electric vehicle charging?

14 September 2025

Currently, there are no EV charging stations available at the hotel. The nearest station is located at a downtown car park.

How can I redeem a promotional code when booking a stay?

26 October 2025

To use a promotional or offer code, simply enter it during the booking process on the website to enjoy the associated discounts.

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M Social Hotel Auckland, Auckland

About the Hotel

Loved by M Social Hotel Auckland guests

Amenities

Rooms

Location

Dining

Business Facilities

Highlights

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Room features

Bathroom

Self-catering

Media

Room decor

Dining Onsite

Beast & Butterflies

M Social Hotel Auckland Location

Reviews and Ratings

Excellent Hotel Experience

decent location, some issues

great city stay

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