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From254US$ /night
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Matterstrasse 9, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.2
9.8
/10
5.0
4.7
/5

Wellness Facilities

The hotel boasts a comprehensive spa area, including a sauna, steam bath, and jacuzzi. Guests can swim laps in the indoor swimming pool with a counter-current system while enjoying views of the Matterhorn. Relaxation options include Kneipp basins and various massage treatments available for an additional charge.

Room Offerings

Accommodations include superior rooms with balconies offering Matterhorn views, ensuring a scenic experience. The hotel provides options for families, allowing two children under 15.99 years to stay free in rooms shared with two adults. All rooms come equipped with necessary amenities including safes, minibars, and cable TV.

Dining Experience

Guests can enjoy an extensive buffet breakfast with organic options, setting a wholesome start to their day. The hotel also offers a relaxed dining atmosphere with the choice of half-board or à la carte meals featuring regional specialities. Classic Swiss dishes like fondue and raclette are a highlight of the menu.

Family-Friendly Amenities

The hotel provides family rooms with connecting doors and special prices for longer stays during summer months. Children under 5 stay free, while those aged 5 to 15.99 have discounted rates. The location offers easy access to outdoor activities, suitable for all ages.

Location and Accessibility

Hotel Metropol & Spa is situated in car-free Zermatt, accessible via regular shuttle trains and minibus taxis. The hotel offers a complimentary transfer from the Zermatt train station or taxi stand for guests. This location allows visitors to enjoy crystal clear air and numerous outdoor activities, including skiing and hiking.

Highlights

Wellness: spa area with sauna, steam bath, jacuzzi .

Rooms: superior rooms with balconies offering Matterhorn views .

Dining: extensive buffet breakfast and regional specialities .

Family-Friendly: family rooms with connecting doors and under 5 stay free .

“What I appreciate most is its blend of approachability and attentiveness; the owners clearly prioritize a personal touch. The Matterhorn views from the pool certainly elevate the experience, and a complimentary shuttle is always welcome in a car-free town. It strikes me as a particularly thoughtful choice for families seeking both relaxation and outdoor activities.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Hotel Metropol & Spa Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double or Twin Room
2 persons
205 sq. feet 
2 Single beds
Coffee machine
Heating
Economy Twin Room
2 persons
195 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Suite
2 persons
270 sq. feet 
1 Double bed
Coffee machine
Heating
Superior Double or Twin Room Matterhorn View
2 persons
260 sq. feet 
2 Single beds
Coffee machine
Heating
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Facilities

Hotel Metropol & Spa Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • No pets allowed
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Shoe shine service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Indulge in a culinary retreat at Hotel Metropol & Spa Zermatt, where guests savor an array of regional delicacies curated by a talented team of chefs. Enjoy a tranquil dining experience, perfect for unwinding after thrilling mountain adventures.

Restaurant #1

Regional delicacies
Ambiance
Cozy and inviting, offering a relaxing environment after an action-packed day in the mountains.
Key Offerings
Delve into a menu featuring local specialties, ensuring each dish reflects the rich cultural heritage of the region. Enjoy a soothing evening atmosphere that allows for delightful conversations and leisurely dining.
Reservation
Recommended.
Hours vary.

Hotel Metropol & Spa Zermatt Location

Matterstrasse 9, Zermatt, Switzerland, 3920
Map view
Matterstrasse 9, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1200 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
1300 ft
Bridge
Photopoint Kirchbrucke bridge
1100 ft
Church
Parish Church of St. Mauritius
900 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
700 ft
Stellisee 3920 Zermatt
Stellisee
1400 ft
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
900 ft
Murmeli Brunnen
1000 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Snowboat
300 ft
Vispastrasse 20
Ristorante Vieux-Valais da Nico
800 ft
Hofmattstrasse 16
Chalet da Giuseppe
300 ft
Vispastrasse 26
Parnass Restaurant
600 ft
Vispastrasse 4 Hotel Parnass
Fuchs Bistro and Bakery
500 ft
Getwingstrasse 24 3920 Zermatt
Le Gourmand
800 ft
Hofmattstrasse 7
L'Atelier Grandsire
600 ft
Getwingstrasse 20
Cafe Serac
900 ft
Hofmattstrasse 7
Harry's Ski Bar
500 ft
Hinterdorfstrasse 53
Walliserkanne
1400 ft
32 Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
5 minutes' walk
Local history and culture showcased in a charming museum. Unique exhibits on the mountain's first ascent.
Mountaineer's Cemetery
5 minutes' walk
A serene tribute featuring graves of the famous climbers. Offers insight into the region's climbing history.
Gorner Gorge
5 minutes' drive
Impressive gorge with stunning rock formations. Ideal for a scenic walk, offering unique geological features.
Forest Fun-Park Zermatt
5 minutes' drive
Adventure park featuring ziplines and treetop courses. Great for families and thrill-seekers.
Hiking to Sunnegga
30 minutes walking
Scenic hiking trail leading to stunning views of the Matterhorn. Accessible paths for all skill levels.
Spa and Wellness Treatments
5 minutes' walk
Relaxation-focused spas nearby offering massages, saunas, and wellness packages for rejuvenation.
Skiing at Wolli Park
10 minutes' drive
Beginner-friendly ski park with gentle slopes and lessons available. Perfect for families and new skiers.
Fuchs Bistro and Bakery
2 minutes' walk
Casual eatery serving fresh baked goods and local dishes. Great for breakfast or a light lunch.
Ristorante Vieux-Valais da Nico
3 minutes' walk
Italian restaurant known for its pasta and wood-fired pizza. Cozy ambiance and outdoor seating available.
Parnass Restaurant
3 minutes' walk
Fine dining with a focus on Swiss cuisine. Professional staff and an extensive wine list enhance the experience.
Café Du Soleil
5 minutes' walk
Charming café featuring live music and a vibrant atmosphere. Great for enjoying local beverages and desserts.
Zermatt Events Arena
5 minutes' drive
Venue hosting seasonal events, including concerts and festivals. Offers fun for all ages in a lively setting.
Getting around
City Centre
Zermatt3 min  ·  700 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station5 min  ·  1400 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Metropol & Spa Zermatt provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Polish
Year renovated:
2006
Number of floors:
4
Number of rooms:
11
Former name
Metropol Hotel

Reviews and Ratings

Feedback about Hotel Metropol & Spa Zermatt from previous guests about their experience.
Review score
Based on 263 verified reviews
9.3/10
Perfect
98%
Recommend
Breakfast
8.8/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.2/10
Free Wi-Fi
8.7/10
Location
9.7/10
Paid Wi-Fi
7.9/10
Staff
9.8/10
Value for money
8.9/10
Pros
Spacious room
Friendly staff
Great breakfast
Perfect location
Cons
Small spa
Shower door
Busy spa
Guest reviews
based on 534 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Metropol & Spa Zermatt
What options are available for enjoying a beautiful view of the Matterhorn?
10 November 2024
The superior room offers a direct view of the Matterhorn, making it a great choice for those looking to enjoy this iconic sight.
Is there a shuttle service from the train station to the hotel?
25 December 2024
Complimentary shuttle service is provided from the Zermatt train station to the hotel during the daytime hours.
Will guests still be able to have breakfast at the hotel during certain restrictions?
15 January 2025
Hotel restaurants remain operational for guests, ensuring breakfast service continues even during new restrictions.
Are air conditioning facilities available in the rooms?
5 February 2025
Rooms do not have air conditioning. However, they are designed to provide comfort throughout the year.
Are wellness facilities like the pool and sauna included in the room price?
12 March 2025
Guests can enjoy the pool, jacuzzi, fitness center, sauna, and steam bath free of charge during their stay.
What is the distance from the hotel to the train station, and is it possible to walk with luggage?
20 April 2025
The hotel is approximately 800 meters from the train station, which is roughly a 10-minute walk, even with luggage.
For a booking that includes three guests, how is the accommodation handled?
30 May 2025
For the third guest, a sofa bed can be provided within the room to comfortably accommodate everyone.
Can you provide more information about the spa and wellness area at the hotel?
22 June 2025
The spa area includes a sauna, steam bath, jacuzzi, and swimming pool, ensuring a relaxing experience for all guests.
Is Wi-Fi available for guests throughout the hotel?
1 July 2025
Yes, free Wi-Fi is accessible throughout the hotel, allowing guests to stay connected during their stay.
What dining options are available at the hotel, and do you serve local cuisine?
14 August 2025
The hotel offers a variety of dining options, including local Swiss specialties and international dishes, ensuring a delightful culinary experience.

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