Hotel Zermama Zermatt, Zermatt ➤ Reviews, Rooms & Prices 2026

Name: Hotel Zermama Zermatt, Zermatt
Address: Matterstrasse 23, Zermatt, Valais, 3920
Price range: US$249+
Rating: 9.0

75 photos

Book on our site

up to 10% cheaper

than Booking.com

Key details

About the Hotel

Matterstrasse 23, Zermatt, 3920

Steps from the Parish Church of St. Mauritius

Perfect

9.0

9.6

/10

5.0

4.8

Loved by Hotel Zermama Zermatt guests

Perfect service

Modern rooms

Perfect location

Lovely view

Thoughtful amenities

Comfortable beds

"From the main bedroom you could lie in bed and have an absolutely perfect view of the mountain!"

williamsfamily4 from United States

read full review

"The hotel provides you with lockers where you can store your equipment making the entire rental process seamless."

Catherine K

read full review

"The fake fur bear ropes are so cool to enjoy sitting out on their balcony."

Wayne

read full review

4-star cozy mountain escape in Zermatt

Rooms

Hotel Zermama Zermatt offers 29 brand new rooms designed for individualists and mountain lovers. Room options include single rooms, double rooms, double family rooms, and suites with balconies. Select rooms offer stunning views of the Matterhorn or Mischabel mountain range.

Location

Nestled in the charming village of Zermatt, the hotel is just a 2-minute walk from the Sunnegga Railway and a short stroll from the village center. Guests can easily access the slopes and hiking trails, enhancing their outdoor adventure experience. The proximity to the Zermatt railway station allows for seamless travel.

Dining

The Zermama Bistro serves breakfast, brunch, and dinner to satisfy all appetites from 7 AM to 10 PM daily. Freshly baked items are featured in the breakfast buffet, available until 11:30 AM. The menu includes a la carte selections offering local and regional dishes throughout the day.

Wellness

The hotel boasts the Mama's Pool Position SPA, featuring a private whirlpool and sauna with stunning views of the Matterhorn. Guests can retreat to the wellness area to relax after a day on the slopes. Treatment options for recovery and relaxation after outdoor activities are available.

Co-Working Space

The hotel's co-working space, Puraworka, provides an inspiring environment with high-speed WiFi and ergonomic workstations. Ideal for digital nomads, the space includes a private meeting room and communal areas for collaboration. Refreshments are available to keep guests fueled throughout the workday.

Highlights

Location: 2-minute walk to the cable car Sunnegga

Rooms: 29 brand new rooms

Dining: Zermama Bistro open daily 7 AM - 10 PM

Wellness: private whirlpool at Mama's Pool Position SPA

Co-Working: Pura Worka with high-speed WiFi

“This hotel strikes me as a cozy yet contemporary base for exploring Zermatt, with its attractive blend of mountain views and modern amenities, including jacuzzi suites. Its central location near the slopes and village restaurants will certainly appeal to those looking for convenience. I especially like the personalized service and unique touches, such as in-room fondue and a co-working space, adding character beyond the typical ski hotel.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

View hotel on map

Highlights from guests

Room FeaturesBalcony Bliss

The Matterhorn view from our balcony was breathtaking. We enjoyed coffee while wrapped in faux fur robes. They even provided fondue!

Carolyn from Australia

Review on

Sports & FitnessSkiers Paradise

Ski rental shop next door offers discount. Direct access to Sunnega lift is across the street!

Natalia from Brazil

Review on

DiningFood Heaven

The restaurant's food was excellent! We ate every meal there. The hot chocolate was a great evening treat.

Hans from Netherlands

Review on

BathroomHot Tub Time

We booked the Pool Position Spa room with hot tub and sauna facing the Matterhorn. L'Occitane products included!

Lucille from Canada

Review on

Select your room type

Hotel Zermama Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Large Twin Room Balcony
2 persons
27 sq. feet
2 Single beds
Balcony
Heating
room details
Twin Room Balcony Matterhorn View
2 persons
22 sq. feet
2 Single beds
Mountain view
Balcony
Heating
room details
Double Room
2 persons
17 sq. feet
2 Single beds
Heating
Coffee machine
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

July 2026 - July 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

July 2026

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Hotel Zermama Zermatt offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Water sports
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Archery
Sports trainer

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Babysitting/Child services
Playpen
Children's menu

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Zer Mama Bistro invites guests to indulge in diverse culinary delights rooted in American, Austrian, and International flavors. The inviting atmosphere is perfect for both social gatherings and intimate meals, offering vegan, gluten-free, and dairy-free options for every palate.

Zer Mama Bistro

American, Austrian, International, European

Ambiance

Modern and welcoming environment, suitable for gatherings and family meals.

Key Offerings

Serves breakfast, brunch, and dinner with high tea and cocktail hour. Ideal for groups of 6 to 80 people.

Reservation

Recommended for larger groups and peak dining times.

Open for breakfast, brunch, dinner, high tea, and cocktail hour.

Hotel Zermama Zermatt Location

Matterstrasse 23, Zermatt, 3920

Explore Zermatt

Matterhorn Museum

6 minutes' walk

Museum depicting Zermatt's history and the iconic Matterhorn. Offers fascinating exhibits and seasonal guided tours.

Mountaineer's Cemetery

6 minutes' walk

Memorial site dedicated to climbers lost on the Matterhorn. Poignant atmosphere surrounded by the mountains.

Wolli park for beginners Sunnegga

25 minutes' walk

Family-friendly park with beginner skiing slopes and activities for children. Perfect for first-time skiers.

Gorner Gorge

5 minutes' drive

A natural wonder featuring impressive rock formations and scenic views. A great spot for photography.

Hiking Trails

25 minutes' walk

Various trails around Zermatt, catering to all skill levels. Enjoy breathtaking alpine views and flora.

Relaxing Spa Day

5 minutes' drive

Local wellness centers offering massages and spa treatments. Ideal for unwinding after a day of activities.

Forest Fun-Park Zermatt

17 minutes' walk

Adventure park with zip lines and climbing courses. A thrilling experience perfect for adventure seekers.

Winter Sports

5 minutes' drive

Skiing and snowboarding options available nearby. Rentals and lessons are widely accessible in the area.

Chalet da Giuseppe

1 minute' walk

Authentic Italian eatery known for its homemade pasta and cozy atmosphere. Reservations recommended.

Zermama Bistro

1 minute' walk

Casual dining with a focus on local ingredients. Great for families with a friendly vibe and hearty meals.

Fuchs Bistro and Bakery

2 minutes' walk

Charming bistro specializing in baked goods and light fare. Perfect for breakfast or a casual lunch.

L'Atelier Grandsire

2 minutes' walk

Fine dining restaurant offering creative dishes made from seasonal ingredients. A special occasion venue.

Alpenrose Zermatt

6 minutes' walk

Lively venue with live music and dancing. Great for enjoying a night out with friends or family.

Zermatt Live Music

5 minutes' drive

Local venues often host live bands. Offers weekly jazz nights and various genres to enjoy.

Keller Bar

5 minutes' walk

Casual bar with a warm atmosphere, serves cocktails and local wines. Family-friendly setting on early evenings.

Getting around

City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Dutch, Portuguese

Number of floors:

Number of rooms:

Former name

Admiral

Reviews and Ratings

Feedback about Hotel Zermama Zermatt from previous guests about their experience.

Review score

Based on 350 verified reviews

9.1 /10

Perfect

92 %

Recommend

Breakfast

9.1/10

Cleanliness

9.2/10

Comfort

9.4/10

Facilities

9.1/10

Free WiFi

8.4/10

Location

9.4/10

Paid Wi-Fi

9.5/10

Staff

9.3/10

Value for money

8.4/10

Pros

Matterhorn view

Friendly staff

Delicious bistro

Cozy rooms

Central location

Cons

Low ceilings

Slow service

Unclean bathroom

based on 209 reviews

5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

Questions of the users

About Hotel Zermama Zermatt

Are there specific rooms available at the hotel that feature a jacuzzi or hot tub?

12 October 2024

The Mama's Pool Position SPA offers a private whirlpool with an exquisite view of the Matterhorn, but it is only accessible to the guests who book that specific suite.

Can you provide information about rooms that come equipped with a hot tub?

20 November 2024

Yes, information about all room types, including those with hot tubs, can be found on the official website at this link: https://www.zermama.ch/en/sleep-at-mamas/. Looking forward to welcoming guests soon!

Is the deluxe suite located on the top floor, and can guests see the Matterhorn from this room?

5 December 2024

Yes, the deluxe suite called 'Pool Position and SPA' offers magnificent views of the Matterhorn and is situated on the top floor of the hotel.

Are whirlpools available for all guests at the hotel, or are they exclusive to specific room bookings?

16 January 2025

Whirlpools can be found in the 'MAMA's Pool Position' and 'MAMA's Pool Position Spa' room categories, ensuring a private experience for those who book these rooms.

Can you help identify how to book a room with spa facilities, as I'm having trouble finding availability?

28 February 2025

Rooms with spa facilities have high demand and can fill up quickly. It is advisable to check availability on the hotel's website or contact them directly for assistance in booking.

If I opt for the 'Deluxe Room with Balcony and Matterhorn View', will I be guaranteed river and Matterhorn views?

12 March 2025

Yes, booking a 'Deluxe Room with Balcony and Matterhorn View' guarantees beautiful views of both the river and the Matterhorn for a stunning stay.

Is there a shuttle service available to transport guests to and from the train station?

9 April 2025

The hotel provides a free shuttle service for guests, making transportation to and from the train station very convenient, as the location is just a short walk to the village center.

How close is the hotel to the nearest cable car for ski slopes?

14 April 2025

The closest ski area, Sunegga, is about a one-minute walk from the hotel, providing quick access to the slopes.

Regarding children's accommodations, how many can stay in a double or twin room without extra beds?

22 May 2025

A double room accommodates a maximum of two persons. For families, rooms like the 'Sweet Matterhorn' or 'Pool Position Spa' can fit up to four persons.

Is there a provision for self-service laundry at the hotel?

31 May 2025

The hotel does offer various laundry services for guests, but there are no self-service laundry machines available on-site.