"The SPA was the reason for our booking and we were not disappointed."
Michaël from Switzerland
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"The facilities were superb - the pool and spa one of the best possible and the ski room very well organised."
Julian D from United Kingdom
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"Ski lockers with helmet and glove dryers."
James from United States
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Rooms: Comfort and Style
Resort Hotel Alex Zermatt offers rooms from Classic Single Rooms to Deluxe Suites. Each individually furnished room features a flat-screen TV, a desk, tea/coffee facilities, and a seating area. Bathrooms include a bathtub, hairdryer, and bathrobes. Some rooms offer a balcony. The 22 m² rooms include a bathtub and access to hotel amenities.
Diverse Culinary Experiences
The hotel features multiple dining options, including the Alex Grill, serving Valais cuisine. Le Jardin offers a menu for lunchtime, available in the dining room or on the sun terrace. Half board includes a breakfast buffet and a guaranteed spot in the restaurant for three to five-course set evening meals. The Montana Sports Bar offers a pool table.
Relaxation and Activities
Spa facilities include an indoor pool, three massage rooms, separate saunas for women and men, a Finnish sauna, a tepidarium, a sanarium, a massage chair, and a tropical shower. Guests can enjoy natural and artificial ice rinks (December to the end of February), the Montana Sports Bar with a pool table, a fitness room with Technogym equipment, badminton, table tennis, squash court and an indoor tennis court.
Location and Access
Resort Hotel Alex Zermatt is 250 meters from Zermatt and 80 km from Sion. Nearby landmarks include the Photopoint Kirchbrucke bridge (0.5 km), Denner Partner (0.5 km), and the Obere Matten playground (0.3 km). The Gornergrat Zermatt Marathon passes from St Niklaus to the Riffelberg on the Gornergrat. The hotel offers a pick-up service from the train station.
Guest Services
The Alex Lounge Bar offers whiskies and cigars. There is also a cigar smokers' lounge, 'Smokies'. The property provides multimedia equipment, dimmable LED lighting, and free Wi-Fi. The hotel provides daily newspapers and magazines. A team is available for massage and treatments. The hotel features 84 rooms and suites with 147 beds.
“Resort Hotel Alex Zermatt struck me as a place where you could genuinely unwind. Its proximity to the train station simplifies arrival, and the excellent spa facilities, complete with a beautiful pool, add to the allure. I particularly appreciate the dedication to service and the owner's involvement, creating a personal touch that's often missing in larger hotels.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Budget Double Room
2 persons
240 sq. feet
2 Single beds
Bathtub
room details
Classic Junior Suite
2 persons
390 sq. feet
1 King-size bed
Heating
Bathtub
room details
Standard Double Room
2 persons
240 sq. feet
1 King-size bed
Heating
Bathtub
room details
Superior Double Room
2 persons
305 sq. feet
1 King-size bed
Heating
Bathtub
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Room features
Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Resort Hotel Alex Zermatt, guests are treated to exquisite onsite dining options that celebrate both local Valaisian flavors and international cuisines. From the rustic charm of a traditional grill to the serene atmosphere of lounge spaces, each venue offers unique culinary experiences designed to delight every palate.
Alex Grill
International
Ambiance
A traditional Zermatt restaurant that exudes warmth and comfort, perfect for gathering with friends and family.
Key Offerings
Signature dishes crafted by top chef Frédéric Fischer include gourmet set meals inspired by Valais specialties, complemented by a selection of exquisite wines from around the world.
Local history and culture showcased through riveting exhibits in a charming alpine setting.
St Peter's English Church
5 minutes' walk
An elegant church known for its beautiful architecture and serene atmosphere, perfect for quiet reflection.
Gorner Gorge
25 minutes' walk
A stunning natural wonder with impressive rock formations and walking paths, great for outdoor adventures.
Kapelle Winkelmatten 'Zur Heiligen Familie'
18 minutes' walk
A picturesque chapel nestled in the mountains, offering breathtaking views and a peaceful environment.
Skiing at Sunnegga
30 minutes' walk
Ski slopes tailored for all levels, a gondola access, and breathtaking views of the Matterhorn.
Forest Fun-Park Zermatt
18 minutes' walk
An adventure park with zip lines and rope courses, ideal for thrill-seekers and family fun.
Spa Services
2 minutes' walk
Relaxation at nearby spas offering massages, saunas, and wellness treatments for rejuvenation.
Guided Hiking Tours
1-minute walk
Guided tours exploring the scenic trails around Zermatt, perfect for immersing in nature.
Schweizerhof Kitchen
1 minute' walk
Serving Swiss cuisine with a modern twist. Don't miss their famous rosti and fondues.
Cheese Factory
2 minutes' walk
A local favorite for fresh, artisanal cheeses; perfect for a casual lunch and local flavors.
China Garden
3 minutes' walk
Authentic Chinese dishes in a warm atmosphere; ideal for those craving international flavors.
Steakhouse 'zur alten Muhle'
2 minutes' walk
Renowned for its quality steaks and cozy ambiance, a great spot for meat enthusiasts.
Zermatt Theater
10 minutes' walk
Local performances and film screenings set in an intimate setting; enjoy cultural evenings.
Brauerei Zermatt
10 minutes' walk
A lively brewery offering craft beers and live music, perfect for a fun night out.
Kraftwerk Restaurant & Bar
5 minutes' walk
Vibrant atmosphere with delicious cocktails and local wines; a great spot for friends to unwind.
Alte Z'Burg
10 minutes' walk
An all-ages family-friendly venue with arcade games and casual bites, ideal for after-dinner fun.
Getting around
City Centre
Zermatt4 min
·
1000 ft
Airports
Sion Airport (SIR)116 min
·
47.8
mi
Agno Airport (LUG)243 min
·
100.5
mi
Train
Zermatt railway station3 min
·
700 ft
Train2 min
·
400 ft
Bus
Bus stop18 min
·
7.2
mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in for free.
Breakfast
At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian
Year renovated:
2012
Number of floors:
5
Number of rooms:
84
Former name
Hotel Alex
Questions of the users
About Resort Hotel Alex Zermatt
Is it possible to have meals included in my stay, specifically dinner as well?
15 January 2024
Yes, a half-board option is available, but it must be booked in advance, along with your accommodation.
What facilities are available for fitness and relaxation during the pandemic?
27 February 2024
Guests can access fitness, tennis, squash, sauna (limited to 4 individuals per sauna), as well as the pool and jacuzzi.
How do I reach the ski lifts, and can you provide any transport options if it's far?
01 March 2024
The hotel is conveniently located just 2 minutes from the Gornergrat lift and 7 minutes from the Sunnegga lift. A bus can take you to the Matterhorn Glacier Paradise.
Are hairdryers available in the rooms for guest use?
30 March 2024
Yes, each room is equipped with a hairdryer in the bathroom.
Is there an elevator available for guests within the hotel?
04 April 2024
Yes, the hotel has four different elevators for guests' convenience.
What altitude is the hotel situated at?
12 April 2024
The hotel and Zermatt are located at an altitude of 1,622 meters above sea level.
What options are available for connecting accommodations or suites?
17 April 2024
The hotel offers two deluxe suites connected to a classic double room among other configurations. Specific availability can be confirmed through direct inquiry.
What are the arrangements for laundry services at the hotel?
24 April 2024
While there are no self-service laundry facilities, a laundry service is available. Guests can find pricing information in their rooms. Additionally, a public laundry facility is accessible in town.
Are there any room options with a balcony offering views of the Matterhorn?
08 May 2024
Many rooms have balconies. It is recommended to specify this request when making a reservation to ensure availability.
Can children stay in a room with their parents if they require an extra bed?
21 May 2024
Classic double rooms cannot accommodate an extra bed. However, Classic Junior Suites and Deluxe Suites can fit one or two extra beds, depending on availability.