Hotel Mercure Wien Westbahnhof, Vienna ➤ Reviews, Rooms & Prices 2026

75 photos

Hotel Mercure Wien Westbahnhof Exterior photo

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Felberstrasse 4, Vienna, Austria, 1150

Close to the shopping district

Very good

7.6

7.7

/10

3.3

3.6

Loved by Hotel Mercure Wien Westbahnhof guests

Helpful staff
Comfortable beds
Clean rooms
Great location
Good breakfast

"Great location, clean and tidy, hot water and very good insulated windows (although in a busy area, the room was incredibly quiet and we could rest during the night)."

Camelia from United Kingdom

read full review

"During our stay we were given a cleaning door tag where we could select to not have fresh sheets / towels changed and in return we could have a drink downstairs at the bar."

thesavingmillennial from United Kingdom

read full review

"The breakfast was very satisfying and had a wide variety of options."

TOSHIKO

read full review

Amenities

Hotel Mercure Wien Westbahnhof offers a range of amenities including a state-of-the-art fitness center and on-site parking. The hotel provides a 24-hour front desk to assist guests with their needs anytime. Guests can also enjoy conveniences such as laundry service and baggage storage.

Rooms

The hotel features 140 spacious rooms, equipped with air conditioning and flat-screen TVs. Many rooms provide stunning views of the city, adding to the overall experience. All accommodations are designed to ensure a restful stay for travelers.

Location

Situated just a short walk from Vienna's Westbahnhof train station, the hotel offers easy access to public transportation. Guests can reach key attractions like the historic city center within minutes. The central location allows guests to explore Vienna's rich cultural offerings with convenience.

Dining

The hotel features an on-site restaurant, offering a variety of local and international dishes for breakfast, lunch, and dinner. A bar is also available for guests to unwind with drinks after a day of exploring. Room service is provided for added convenience.

Business Facilities

For business travelers, the hotel includes multiple meeting rooms equipped with audio-visual equipment. High-speed internet access is available in all meeting areas. The hotel's dedicated staff can assist with event planning and catering.

Highlights

Location: Just a short walk from Vienna's Westbahnhof train station

Rooms: 140 spacious rooms with city views

Dining: On-site restaurant with local and international dishes

Business: Multiple meeting rooms equipped with audio-visual equipment

“A practical choice near Westbahnhof, the hotel grants immediate access to a major shopping street and places guests in a multicultural district; expect a rich breakfast buffet to fuel days exploring Vienna. The M fifteen bar provides a relaxed space for evening drinks, and the staff can offer local tips. For those prioritizing convenience and connection, this property is well-suited.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

View hotel on map

Highlights from guests

DiningBreakfast Bonanza

The breakfast was superb, with a wide variety of options that made me feel satisfied.

Toshiko from Japan

Review on

Room FeaturesSpacious Upgrade!

I got a free superior room upgrade! It was clean, spacious and had everything I needed.

Carlena from Ireland

Review on

BedroomComfort Defined

The comfortable beds ensured a restful night's sleep after a long day of exploring the city.

Andrew from United States

Review on

View all

Select your room type

Hotel Mercure Wien Westbahnhof offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Budget Twin Room

2 persons

220 sq. feet

2 Single beds

Bathtub

room details

Superior Room

2 persons

220 sq. feet

2 Single beds

Heating

Bathtub

room details

Privilege Room

2 persons

230 sq. feet

1 King-size bed

Coffee machine

Heating

room details

Standard Room

2 persons

220 sq. feet

2 Single beds

Heating

Bathtub

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel Mercure Wien Westbahnhof offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Heating
Mini-bar
Sitting area
Tea and coffee facilities
Mirror

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Hotel Mercure Wien Westbahnhof offers diverse dining experiences that reflect both Austrian roots and international flavors. With welcoming ambiances suited for families and gatherings, guests can indulge in hearty breakfasts or unwind with a refreshing drink, all within a vibrant setting.

Hotel Mercure Wien Westbahnhof Restaurant photo

Westside

Austrian and International

Ambiance

Family-friendly and modern space perfect for casual dining.

Key Offerings

Enjoy a delightful selection of vegetarian options alongside local specialities; ideal for leisurely meals throughout the day.

Reservation

Not needed.

Open from 11:00 AM to 10:00 PM, daily.

Einspänner Bar

Snacks and drinks

Ambiance

Casual and inviting, perfect for social gatherings or a quick snack.

Key Offerings

A relaxing spot for meetings, serving cold beers and sophisticated cocktails; perfect for unwinding after a day of exploration.

Reservation

Not needed.

Hours vary, typically open during afternoon and evening.

M fifteen

International and Austrian specialties

Ambiance

Comfortable and welcoming, designed for relaxed dining experiences.

Key Offerings

Start the day with a hearty breakfast featuring a blend of local and international flavors, ensuring a great start to the day.

Reservation

Recommended.

Breakfast served, hours may vary.

Hotel Mercure Wien Westbahnhof Location

Felberstrasse 4, Vienna, Austria, 1150

Map view

Felberstrasse 4, Vienna, Austria, 1150

City landmarks

Palace

Schonbrunn Palace

1.5 mi

Palace

The Hofburg

1.4 mi

Palace

Viennese coffeehouses

1.5 mi

Church

St. Stephen's Cathedral

1.8 mi

Museum

Albertina

1.5 mi

Museum

Museum of Art History

1.3 mi

Museum

Museum of Natural History Vienna

1.3 mi

Square

MuseumsQuartier

1.2 mi

Opera House

Vienna State Opera

1.5 mi

Zoo

Schonbrunn Zoo

2.0 mi

Aquarium

House of the Sea

4500 ft

Museum

Secession

1.3 mi

Landmark

Hofmobiliendepot • Mobel Museum Wien

2900 ft

Public Building

Rathaus

1.3 mi

Church

Church of Saint Mary of the Victory

2600 ft

Museum

Vienna Technical Museum

1.2 mi

Museum

Leopold Museum

1.2 mi

Church

Church of Mariahilf

3900 ft

Landmark

The Republic Monumnet

1.2 mi

Church

Stiftskirche

4600 ft

Museum

Imperial Treasury Vienna

1.5 mi

Gallery

WestLicht Center for Photography

2700 ft

Garden

Belvedere Palace

2.1 mi

Landmark

Wien Museum Haydnhaus mit Brahms Gedenkraum

3100 ft

Library

State Hall of the Austrian National Library

1.5 mi

Museum

Museum of Modern Art Ludwig Foundation

1.1 mi

Landmark

Zoom Children's Museum

1.2 mi

Public Building

Austrian Parliament Building

1.5 mi

Art object

Liebenberg monument

1.5 mi

Nearby

Mariahilfer Guertel 37 1st Floor

Museum of Contraception and Abortion

1600 ft

Restaurants

Pulkautaler Wein & Bierhaus

400 ft

Felberstrasse 2

China-Restaurant zum Westbahnhof

200 ft

Felberstrasse 6 | 1150 Wien 15 Bezirk - Rudolfsheim-Fünfhaus

Weingartner e.U

500 ft

Goldschlagstrasse 6 Corner Loehrgasse

Vapiano

1200 ft

Europaplatz 1 Westbahnhof

Le Burger

2100 ft

Mariahilfer Strasse 114 1070 Wien

Konoba Pescaria

1300 ft

Goldschlagstrasse 22

Handwerk Restaurant

1300 ft

Neubauguertel 34-36

Loving Hut

1400 ft

Neubaugurtel 38/5

Cafe Westend

1500 ft

Mariahilfer Strasse 128

Explore Vienna

Explore Vienna's Highlights

Schonbrunn Palace

25 minutes' walk

Historic palace with stunning gardens and children's zoo, offering a glimpse into imperial life.

The Hofburg

25 minutes' walk

Former imperial palace, now housing multiple museums and the stunning Spanish Riding School.

Museum of Contraception and Abortion

6 minutes' walk

Unique museum dedicated to the history and cultural aspects of contraception and abortion.

Burggarten

25 minutes' walk

Beautiful park featuring classical sculptures and plenty of green space for relaxation.

Biking along the Danube

25 minutes' drive

Bike rentals available. Scenic paths alongside the river invite exploration and outdoor fun.

Spa Treatments at Therme Wien

15 minutes' drive

Relaxing treatments await at one of Europe's largest spas, offering saunas, pools, and wellness services.

Pulkautaler Wein & Bierhaus

2 minutes' walk

Casual eatery serving local wines and hearty Austrian dishes in a cozy setting.

China-Restaurant zum Westbahnhof

1 minute' walk

Traditional Chinese cuisine with a variety of dishes, perfect for a quick meal after travel.

Vapiano

5 minutes' walk

Fresh pasta and pizza in a lively atmosphere, where guests can customize their meals.

House of the Sea

17 minutes' walk

Aquarium and terrarium with exotic species, perfect for family outings and educational visits.

Vienna State Opera

25 minutes' walk

World-renowned opera house hosting nightly performances. Guided tours are available.

Getting around

City Centre

Vienna30 min · 1.6 mi

Airports

Vienna International (VIE)36 min · 14.7 mi

Underground

Westbahnhof3 min · 700 ft

Burggasse-Stadthalle8 min · 2000 ft

Bus

Bus stop3 min · 700 ft

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-23:30

Check-out

from 03:00-11:00

Guest Parking

Public parking is possible on site at EUR 25 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 25 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Hungarian, Croatian

Year renovated:

2009

Number of floors:

Number of rooms:

252

Reviews and Ratings

Feedback about Hotel Mercure Wien Westbahnhof from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Mercure Wien Westbahnhof enjoys a very convenient location near Westbahnhof train station, the airport bus stop, and the Mariahilfer Strasse shopping street, making it easy to reach attractions like the Museum Quarter and Schönbrunn by public transport. Guests often find the rooms clean and of a decent size, and the insulated windows ensure a quiet night's rest. While some have noted the absence of a fridge or coffee/tea facilities in the room, many appreciate the proximity to local shops, restaurants and supermarkets.

Show moreShow less

Review score

Based on 1364 verified reviews

7.1/10

Very good

69%

Recommend

Location

8.9/10

Staff

8.4/10

Breakfast

7.2/10

Facilities

7.3/10

Pros

Excellent location

Kind staff

Comfortable room

Clean rooms

Cons

Old furniture

Security issues

Hannah from United Kingdom

Single

Standard Room

4 nights in November 2025

Reviewed:December 17, 2025

9.5/10

Fantastic Stay Near Westbahnhof

convenient locationhelpful staffclean room

The hotel is near many public transportation options and restaurants. Staff were helpful, they quickly accommodated my needs. I found the rooms clean with a decent size (perfect for my short stay!).

The fridge in my room did not work .

Dining

9/10

I noticed they provide a good breakfast service with several options. The breakfast had pancakes (especially the pancakes!). There were several gluten-free options available.

Facilities

9/10

The hotel offers luggage storage at no cost. This service was very convenient. I used it to store my bags after checking out.

Rooms

10/10

The room had comfortable beds and pillows. The bathroom featured a functional shower. The air conditioning worked very well and maintained a cool temperature.

Location

10/10

The hotel is close to the train station and the airport bus stop. It is easy to commute to many locations. Several local shops are nearby (including a grocery store!).

0 Helpful

Show less

Owen from United Kingdom

Single

Standard Room

3 nights in November 2025

Reviewed:December 03, 2025

6/10

Basic Stay Near the Station

missing acoutdated furniture

The room I got was quite basic and lacked expected amenities. The absence of air conditioning was FRUSTRATING, especially since the room got stuffy quickly. The outdated furniture also DETRACTED from the overall experience. The room was clean, though.

0 Helpful