Mercure Bergamo Centro Palazzo Dolci, Bergamo ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Viale Papa Giovanni Xxiii 100, Bergamo, Italy, 24121

Close to the Donizetti Theatre

Great

8.4

8.6

/10

3.0

3.8

Loved by Mercure Bergamo Centro Palazzo Dolci guests

Central location
Comfortable beds
Spacious rooms
Good breakfast
Helpful staff
Large bathroom

"It is a fantastic hotel, with a great location, and the room was lovely, The bed was comfy with a walk-in shower."

Lorraine from United Kingdom

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"One block from the railway station, close to other transportation and sightseeing."

Peter from Bulgaria

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"The room was big, warm, well maintained and very well soundproofed - even on New Year's Eve!"

Cordelia from United Kingdom

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"Breakfast was a real highlight - a delicious spread with a wide variety of options to suit all tastes."

SuzanneSmith1974 from United Kingdom

"This renovated hotel is conveniently located within a 5-minute walk from the train station, and more or less the same from the pedestrian shopping district."

Betoagg from Guatemala

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Location

Mercure Bergamo Centro Palazzo Dolci is situated in the heart of Bergamo, just steps away from the historic Città Alta. This prime location allows guests to easily explore local attractions like the Accademia Carrara and the Piazza Vecchia. Public transportation options, including the funicular to Città Alta, are conveniently accessible from the hotel.

Rooms

The hotel offers 106 air-conditioned rooms, each equipped with a flat-screen TV and a minibar. Selected rooms feature stunning views of the Città Alta, providing an immersive experience of the city's charm. Spacious suites are available to accommodate travelers looking for additional comfort and space.

Dining

The on-site restaurant, La Dolce Vita, serves traditional Italian cuisine with a contemporary twist, emphasizing local ingredients. A complimentary breakfast buffet is offered daily, featuring a variety of options to start the day. Guests can also relax at the bar, which provides a selection of wines and cocktails.

Business

The hotel provides 4 meeting rooms, equipped with necessary audio-visual technology, accommodating small to medium-sized events. Business services, including printing and faxing, are available for corporate travelers. The central location offers easy access for business meetings in the city.

Accessibility

Mercure Bergamo Centro Palazzo Dolci is accessible to guests with reduced mobility, with rooms specifically designed to accommodate their needs. The hotel also has elevators for easy access to all levels. Parking facilities are available nearby, ensuring convenience for those traveling by car.

Highlights

Location: steps away from Città Alta

Rooms: 106 air-conditioned rooms with minibar

Dining: La Dolce Vita with traditional Italian cuisine

Business: 4 meeting rooms with audio-visual technology

“This hotel's location is a definite asset, steps from both the train station and Bergamo's vibrant main street. I especially appreciate the quiet rooms, despite the central setting. The spacious rooms, comfortable beds, and strong showers are worth highlighting, as is the option for garage parking.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

Sports & FitnessGreat Gym!

The gym was well-equipped and easy to use. A great way to start the day!

Jonathan from Canada

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Guest ParkingEasy Parking

The carpark is right beside the hotel. So convenient!

Oliver from Australia

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BedroomComfy Beds!

The bed was very comfortable and spacious. Two pillows each made for a great night's sleep.

Emily from United Kingdom

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Room FeaturesSpacious Rooms

Our room was large, modern, and very clean. The high ceilings added a touch of luxury.

Hans from Netherlands

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Select your room type

Mercure Bergamo Centro Palazzo Dolci offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room 1 Single Bed

1 person

140 sq. feet

1 Single bed

Heating

Air conditioning

room details

Standard Double Room

2 persons

175 sq. feet

1 Double bed

Heating

Air conditioning

room details

Standard Twin Room

2 persons

175 sq. feet

2 Single beds

Heating

Air conditioning

room details

Privilege Double Room

2 persons

175 sq. feet

1 King-size bed

Heating

Air conditioning

room details

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Facilities

Mercure Bergamo Centro Palazzo Dolci offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Spa & Leisure

Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Mercure Bergamo Centro Palazzo Dolci Location

Viale Papa Giovanni Xxiii 100, Bergamo, Italy, 24121

Map view

Viale Papa Giovanni Xxiii 100, Bergamo, Italy, 24121

City landmarks

Landmark

Funicolare San Vigilio

1.4 mi

Church

Church of Santa Maria Maggiore

1.1 mi

Landmark

La Citta Alta

1.2 mi

Museum

Carrara Academy Gallery Galleria dell Accademia Carrara

1.1 mi

Square

Piazza Vecchia

1.2 mi

Stadium

Gewiss Stadium

1.4 mi

Church

Bergamo Cathedral

1.2 mi

Church

Cappella Colleoni

1.2 mi

Landmark

Porta San Giacomo

4700 ft

Museum

Palazzo della Ragione

1.2 mi

Landmark

Fortified city of Bergamo

1.1 mi

Landmark

Chiesa di San Bartolomeo

2200 ft

Landmark

Torre del Galgario

3400 ft

Landmark

Monumento ai Fratelli Calvi

2100 ft

Gallery

GAMeC

1.1 mi

Landmark

monumento a Gaetano Donizetti

2400 ft

Landmark

Monumento Vittorio Emanuele II

4000 ft

Landmark

Monumento a Camillo Benso di Cavour

4000 ft

Landmark

Monumento a Giuseppe Garibaldi

4000 ft

Landmark

Monumento a F. Cucchi

4000 ft

Landmark

Monumento a Lorenzo Mascheroni

4000 ft

Landmark

Monumento a Francesco Nullo

4000 ft

Nearby

Train Station

Stazione

700 ft

Piazza Giacomo Matteotti

Monument To Partisan

400 ft

Church

Chiesa di Santa Maria Immacolata delle Grazie

1200 ft

Piazza Cavalieri di Vittorio Veneto

Tower of the Fallen

1500 ft

Piazzale Degli Alpini 1

Statua di Arlecchino

100 ft

Largo Gianandrea Gavazzeni

Quadriportico del Sentierone

1700 ft

Piazza Dante

Fontana della Fiera

2000 ft

Largo di Porta Nuova

Fontana di Porta Nuova

1000 ft

Restaurants

La ciotola

100 ft

Viale Papa Giovanni XXIII 86

Ristorante Pizzeria San Martino

100 ft

Via Pietro Paleocapa 1

Gelateria Biogelato

100 ft

Viale Papa Giovanni XXIII 96

Tresoldi

200 ft

Viale Papa Giovanni XXIII 76

La Bruschetta

600 ft

Via Guglielmo d'Alzano 1

Spizziculiu

700 ft

Via Guglielmo d'Alzano 3 Traversa Viale Papa Giovanni XXIII

Bergamo Bistro

500 ft

Viale Papa Giovanni XXIII 17

La Salumeria Silvio

700 ft

Via Guglielmo d'Alzano 2

Sapore Puro

600 ft

Viale Papa Giovanni XXIII 136

Explore Bergamo

Church of Santa Maria Maggiore

25 minutes' walk

Historic church known for its stunning frescoes and beautiful interiors. A landmark of classical architecture in Bergamo.

La Citta Alta

25 minutes' walk

The upper town featuring medieval architecture, charming streets, and panoramic views. A UNESCO World Heritage site.

Carrara Academy Gallery

20 minutes' walk

Art gallery housing an impressive collection of Renaissance art. Known for its educational programs and guided tours.

Piazza Vecchia

25 minutes' walk

Historical square lined with cafés and important architecture. An excellent place to relax and enjoy local culture.

Hiking at Astino Abbey

30 minutes' drive

Scenic hiking trails around the historical Astino Abbey. Perfect for nature enthusiasts and those seeking fresh air.

Wellness at a local spa

10 minutes' drive

Relaxing spa experiences available nearby, offering sauna and massage services. Reservations recommended for treatments.

Gelateria Biogelato

1 minute's walk

Homemade gelato with a variety of flavors. Perfect for a refreshing treat after a day out. Vegan options available.

Ristorante Pizzeria San Martino

1 minute's walk

Casual dining specializing in traditional pizzas and pasta dishes. A popular spot for families; reservations recommended.

Gewiss Stadium

30 minutes' walk

Home to local football matches and events. An exciting venue for sports enthusiasts and family outings.

Teatro Donizetti

20 minutes' walk

A historic theater hosting a variety of performances, including opera and classical music. Check the schedule for shows.

Getting around

City Centre

Bergamo5 min · 1400 ft

Airports

Orio Al Serio (BGY)9 min · 3.4 mi

Linate (LIN)77 min · 31.6 mi

Train

Bergamo Railway Station4 min · 1000 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby at EUR 15 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 9.90 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Mercure Bergamo Centro Palazzo Dolci from previous guests about their experience.

Review summary

Based on recent reviews

Guests often highlight the hotel's convenient central location, making it easy to access the train station and airport shuttle. Many find the rooms spacious and clean, with comfortable beds and well-maintained bathrooms. While some have noted occasional waits for the lift, many appreciate the delicious breakfast that sets them up for the day, particularly before exploring the Citta Alta, which is just a short distance away.

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Review score

Based on 2199 verified reviews

8.1/10

Great

84%

Recommend

Location

9.3/10

Comfort

8.8/10

Paid Wi-Fi

7.1/10

Breakfast

7.4/10

Pros

Central location

Friendly staff

Comfortable bed

Spacious room

Cons

Broken light

Bad smell

Noisy street

Breakfast issues

based on 1567 reviews

4/5

Rosie from Australia

Couple

Standard Twin Room

3 nights in November 2025

Reviewed:February 13, 2026

9/10

clean roomspacious roomhealthy yogurt

My room was clean and spacious. The air conditioning worked VERY well, keeping the room comfortable. Breakfast included a yogurt selection with no added sugar, a nice touch for a healthy start.

The hotel parking was a few minutes walk away.

0 Helpful

Madeleine from France

Couple

Standard Twin Room

3 nights in November 2025

Reviewed:January 26, 2026

9/10

EXCELLENT stay!

convenient locationclean roomfriendly staff

The location is EXTREMELY convenient. It is close to the train station. The rooms are clean. The staff were very friendly AND helpful.

The breakfast area gets crowded during peak hours.

Service

9/10

The reception staff offered lots of helpful local knowledge. The team always seemed willing to assist with directions AND recommendations for local restaurants.. it was a great plus!

0 Helpful

michael from germany

Business traveller

standard twin room

3 nights in November 2025

Reviewed:January 12, 2026

7/10

reasonable stay near the station

convenient locationtransport linksbreakfast rangegood rangehelpful stafffriendly staffslow check-intimeextra bedsmall spacelacking knockno knock

the location was convenient near transport links. the breakfast had a good range of options. staff seemed friendly and helpful .

Check-in was slow. It took some time. our room had an extra bed that we didn't require, and it. a cleaning lady entered the room without knocking, a bit unsettling.

0 Helpful