Macdonald Burlington Hotel, Birmingham ➤ Reviews, Rooms & Prices 2026

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Macdonald Burlington Hotel Birmingham Exterior photo

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Key details

About the Hotel

126 New Street, Birmingham, United Kingdom, B2 4JQ

Close to Victoria Square

Great

8.1

/10

3.7

3.9

Loved by Macdonald Burlington Hotel guests

Comfortable bed
Helpful staff
Modern rooms
Delicious food
Central location

"The room was huge with great Elemis product's."

Miles M from United Kingdom

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"The bathrooms were lovely, soft water and spacious."

Life from United Kingdom

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"The hotel is literally a 2 minute walk from new street station so not far to carry your cases."

Lee from United Kingdom

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Location

The Burlington Hotel is situated in the center of Birmingham, offering guests easy access to a variety of attractions. The hotel is within walking distance of world-class shopping, the Birmingham Museum and Art Gallery, and the bustle of the city's entertainment district. Birmingham New Street Station is just minutes away, connecting guests to wider travel options.

Rooms

The hotel offers 112 rooms that combine traditional charm with contemporary comforts. Each room comes equipped with air conditioning, flat-screen digital televisions, and luxurious ELEMIS toiletries. Various room types accommodate family stays, business trips, or romantic weekends.

Dining

Berlioz Restaurant at The Burlington Hotel provides a menu of reimagined classic dishes made from local ingredients. Guests can enjoy a stylish dining experience with an impressive selection of wine. Afternoon tea options are available, showcasing homemade variations that reflect British traditions.

Business Facilities

The Burlington boasts 17 flexible event spaces, including the expansive Horton Suite which can host up to 500 delegates. The meeting rooms are equipped with the latest technology to support corporate needs. The hotel is recognized with the BDRC VenueVerdict Gold Standard Accreditation.

Pet-Friendly Policies

The hotel welcomes dogs, allowing them to stay in all room types for a fee of £20 per dog, per night. A dog bowl and treats are provided to enhance your pet's stay. Nearby parks and canal paths make it easy for guests and their dogs to explore the surroundings.

Highlights

Location: Center of Birmingham, a short walk from attractions

Rooms: 112 rooms blending charm and comfort

Dining: Berlioz Restaurant with reimagined classic dishes

Business Facilities: Horton Suite accommodates up to 500 delegates

“This Victorian-era property sits near Birmingham New Street Station, making it easily accessible; inside, find flexible meeting spaces that can host up to 500 guests alongside the Scottish Steak Club and Burlington Bar. I think its blend of historic architecture and central location makes it a convenient option for business and leisure. It's a solid choice, in my opinion.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

BedroomPerfect Night

The bedroom was spotless. I slept soundly in the large, comfortable bed.

Chelsea from England

Review on

DiningLovely Food

The food was hot, delicious, and offered great variety. A welcome touch was the mince pies with hot beverages.

Lorraine from Scotland

Review on

Room FeaturesSpacious Comfort

Our spacious room had two armchairs and a table, perfect for relaxing. The fridge and coffee machine were very welcome.

Laura from Wales

Review on

Guest ParkingEasy Access

The location is close to the train station. Dropping off luggage before check-in was very convenient.

Paula from Ireland

Review on

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Select your room type

Macdonald Burlington Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room

2 persons

80 sq. feet

1 Single bed

Shower

Bathtub

room details

Standard Double Room

2 persons

130 sq. feet

1 Double bed

Shower

Bathtub

room details

Standard Twin Room

2 persons

240 sq. feet

2 Single beds

Shower

Bathtub

room details

Suite

2 persons

390 sq. feet

1 Double bed

Air conditioning

room details

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Facilities

Macdonald Burlington Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

At the Macdonald Burlington Hotel, dining options invite guests to indulge in delightful culinary experiences that blend traditional British flavors with modern steakhouse finesse. Set within an inviting atmosphere, each restaurant promises a warm welcome and memorable meals just steps from your room.

Macdonald Burlington Hotel Birmingham Restaurant photo

Scottish Steak Club

British, Steakhouse

Ambiance

A family-friendly yet modern setting with touches of traditional decor, making it suitable for both romantic dinners and casual family gatherings.

Key Offerings

Savor expertly cooked steaks paired with a selection of vegetarian, vegan, gluten-free, and dairy-free options to cater to diverse dietary needs. Enjoy pre-dinner drinks crafted to perfection in the stylish surroundings.

Reservation

Recommended

Open for breakfast, lunch, and dinner.

Macdonald Burlington Hotel Location

126 New Street, Birmingham, United Kingdom, B2 4JQ

Map view

126 New Street, Birmingham, United Kingdom, B2 4JQ

City landmarks

Landmark

Birmingham Back to Backs

2400 ft

Church

Birmingham Cathedral

2400 ft

Museum

Thinktank Birmingham Science Museum

4000 ft

Library

Library of Birmingham

2500 ft

Landmark

Chamberlain Clock

4300 ft

Aquarium

National SEA LIFE Centre Birmingham

4000 ft

Gallery

Ikon Gallery

3800 ft

Landmark

Hall of Memory

2900 ft

Museum

Coffin Works

2700 ft

Mall

Brindley Place

3900 ft

Church

Birmingham Oratory

1.4 mi

Museum

Museum of the Jewellery Quarter

1.1 mi

Event hall

International Convention Centre Birmingham

3500 ft

Church

Saint Paul's Church

2800 ft

Stadium

St. Andrew's Stadium

3600 ft

Monument

Joseph Sturge memorial

5300 ft

Landmark

Jewellery Quarter

5100 ft

Square

Centenary Square

2900 ft

Landmark

Three Wise Men

3700 ft

Nearby

Mall

Bullring & Grand Central

1400 ft

Gallery

Gas Hall Exhibition Gallery

1800 ft

Art object

Statue of Horatio Nelson

1200 ft

Church

Saint Martin in the Bull Ring

1700 ft

5 St. Philips Place

Burnaby Memorial

700 ft

New St.

Rotunda

800 ft

9 Margaret Street

Birmingham and Midland Institute

1900 ft

Square

Chamberlain Square

1400 ft

Colmore Row

Colmore Gate

1500 ft

Mall

The Mailbox

1900 ft

Square

Victoria Square

1000 ft

Restaurants

Tapas Revolution Birmingham

1500 ft

Stephenson Street Ground

Macdonald Burlington Hotel

400 ft

6 Burlington Arcade 126 New Street Burlington Arcade

The Shakespeare

400 ft

Lower Temple Street

Bodega Bar & Cantina

600 ft

12 Bennett's Hill

San Carlo

700 ft

4 Temple Street

ASK Italian

500 ft

56 New Street

Giraffe

1300 ft

Dining Terrace Grand Central

Explore Birmingham

Things to Do Near Macdonald Burlington Hotel

Birmingham Back to Backs

9 minutes' walk

A unique glimpse into Birmingham's history with preserved back-to-back houses and guided tours showcasing life from the 19th century.

Library of Birmingham

10 minutes' walk

A striking architectural landmark offering extensive collections, reading spaces, and panoramic views from its rooftop.

Thinktank Birmingham Science Museum

15 minutes' walk

An interactive science museum featuring exhibits on technology, transport, and a planetarium, perfect for families and science lovers.

Gas Hall Exhibition Gallery

7 minutes' walk

An art gallery showcasing thought-provoking exhibitions, the Gas Hall provides a perfect cultural stop in the heart of Birmingham.

Skiing at Ackers Adventure

10 minutes' drive

Outdoor skiing and snowboarding activities offer thrills for adventure seekers, with rental options available for a fun day out.

Relax at The Birmingham Botanical Gardens

10 minutes' drive

A serene escape with lush landscapes, diverse plant collections, and tranquil paths perfect for a peaceful stroll or picnic.

Tapas Revolution Birmingham

6 minutes' walk

A vibrant spot specializing in Spanish tapas, with a lively atmosphere and a great selection of traditional dishes and wines.

San Carlo

3 minutes' walk

A renowned Italian restaurant offering authentic dishes in an elegant setting, known for its fresh ingredients and stylish decor.

National SEA LIFE Centre Birmingham

15 minutes' walk

An impressive aquarium featuring marine life and interactive exhibits, ideal for family fun and educational experiences.

Brindley Place

14 minutes' walk

A lively entertainment complex with bars, restaurants, and cultural spaces, hosting events and a vibrant atmosphere for all ages.

Getting around

City Centre

Birmingham8 min · 2000 ft

Airports

Birmingham (BHX)27 min · 10.9 mi

East Midlands (EMA)97 min · 39.9 mi

Train

Birmingham New Street3 min · 700 ft

Birmingham Moor Street Railway Station5 min · 1400 ft

Bus

Bus stop8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at GBP 14.40 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP24 per person per day.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Czech, Romanian, Lithuanian

Number of floors:

Number of rooms:

112

Reviews and Ratings

Feedback about Macdonald Burlington Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Macdonald Burlington Hotel is appreciated for its prime location right across from the train station, making it convenient. Guests often remark on the spacious and clean rooms, enhanced by the hotel's charming decor. While some have mentioned minor issues like dated furniture, the generous breakfast and overall value are frequently highlighted, making it a popular choice for those visiting Birmingham.

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Review score

Based on 2200 verified reviews

7.9/10

Very good

80%

Recommend

Location

9.3/10

Staff

8.9/10

Breakfast

7.5/10

Paid Wi-Fi

7.5/10

Pros

Amazing shower

Ideal location

Comfortable bed

Friendly staff

Cons

Safety concerns

High mirror

Overheated room

Broken facilities

Leo from Germany

Single

Standard Double Room

3 nights in November 2025

Reviewed:February 05, 2026

9/10

large roomcomfy bedimmaculate bathroom

My room was large! The bed was very comfy too. The bathroom was immaculate!!!

0 Helpful

Sebastian from Germany

Single

Superior Deluxe Double or Twin Room

3 nights in November 2025

Reviewed:January 21, 2026

9/10

great selectionlong queue

the room was a superior beautiful double or twin room and it was spacious. breakfast had a great selection of food, i enjoyed it though the coffee machine had a long queue.

there was some noise from outside, it was noticeable but didn't last long!

0 Helpful

Matthew from United Kingdom

Business traveller

Standard Twin Room

3 nights in November 2025

Reviewed:December 23, 2025

9/10

Convenient Stay Near the Station

perfect locationlarge roomcute staffefficient service

The location was perfect. It was right next to the station. My room was quite large and very clean. The staff were amazingly cute and helpful with luggage. The service was efficient.

Facilities

9/10

A nespresso coffee machine and tea making facilities are provided in the room. There is also a fridge available for guest use, offering added convenience .

0 Helpful

trevor from united kingdom

Couple

standard double room

2 nights in November 2025

Reviewed:December 20, 2025

9.5/10

fantastic stay!

clean roomgenerous breakfastprofessional staff

Christmas shopping was super fun this year. i'm not one to write reviews often, but the hotel staff really deserve recognition for their dedication. the level of service was great! our room was clean with excellent amenities! the staff was professional. They did everything possible to. the breakfast was generous too, rare! ana at reception and wayne were really good. i'm certainly coming back soon!

The room could have used a tad better air circulation. The windows weren't able to open fully.

Location

10/10

the hotel is conveniently situated right across from the train station. this location provides easy access to transport links, ensuring smooth arrivals and departures for all guests, awesome.

Facilities

9/10

it definitely simplifies the travel experience!

Dining

9/10

The breakfast buffet has a wide range of choices. It accommodates various dietary preferences with many options available. fresh ingredients are used. the dining area provides a cute, vibrant atmosphere!

Service

10/10

the reception staff is attentive, responding promptly to guest inquiries and requests, and the team offers luggage storage which is very useful. their efficiency contributes positively. that is such a bonus!

0 Helpful

Questions of the users

About Macdonald Burlington Hotel

What is the closest parking facility to the Burlington Hotel and what are the costs involved?

12 April 2024

The nearest car park is the Grand Central car park on Hill Street (postcode B5 4DQ), just a minute's walk from the hotel. Guests can enjoy a discounted rate of £9.50 for each 24-hour entry, although this is subject to change.

Can I arrive earlier than the standard check-in time to drop off my luggage and explore Birmingham?

20 April 2024

Check-in begins at 3pm, but luggage can be securely stored if you arrive earlier. Early check-in is available for an additional charge of £15 per hour starting from 12pm.

Is there a mini bar available in the guest rooms for refreshments?

2 May 2024

Guest rooms do not feature mini bars; however, there are options for dining and drinks available at the hotel's bar and restaurant.

Are there any special charges for accommodating pets at the hotel?

15 May 2024

Yes, there is a fee of £20 per pet per night for bringing pets to the hotel, making it a dog-friendly destination.

Can guest dietary needs, such as vegan options, be accommodated during meals?

25 June 2024

Vegan options are available for both dinner and breakfast, ensuring guests with dietary preferences are well catered for.

Is breakfast served buffet style or are meals prepared and served individually?

3 July 2024

Breakfast includes a mix of freshly cooked items served at the table alongside a buffet for continental selections.

Are all rooms equipped with hairdryers for guest convenience?

15 July 2024

Yes, every bedroom is equipped with a hairdryer for guests' convenience.

Are twin rooms available for booking at the Burlington Hotel?

5 August 2024

Yes, twin rooms can be booked; please select this option when making a reservation.

Is there an option for secure parking at the hotel?

20 August 2024

The hotel does not have on-site parking, but special rates are available at nearby NCP car parks. More details can be provided upon request.

What are the payment options available when making a reservation?

3 September 2024

Payments can be made using debit or credit cards at check-in. A debit card is accepted if presented upon arrival for early saver rates.

Is there a cancellation policy that guests need to be aware of when booking a room?

15 September 2024

Yes, cancellation fees apply according to the specific policy associated with the reservation made.

What is the procedure for requesting a room that is accessible for guests with disabilities?

30 September 2024

To request a disability-accessible room, please leave a note on your reservation with specific requirements to facilitate accommodations.

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