15-17 Duke Street Liverpool City Centre,
Liverpool,
United Kingdom,
L1 5AP,
Merseyside
-
Close to Albert Dock
Great
8.0
/10
5.0
4.6
/5
Loved by 19 Duke Street Hotel guests
Stylish rooms
Cute staff
Delicious breakfast
Modern decor
Perfect location
"The room was spacious , the beds comfortable and plenty of storage for clothes."
Pat from United Kingdom
read full review
"Just got back from a two night stay at lock and key for our anniversary. Room was lovely, extremely comfortable beds."
elleeme from United Kingdom
read full review
"The hotel is perfectly located - right by Liverpool One and is within walking distance to all the main sites and attractions."
Gabriella from United Kingdom
read full review
Rooms and Comforts
Lock & Key Hotel offers 26 rooms created with House of Sloane designers. Rooms include premium bedding, laptop-compatible safes, and free Wi-Fi. Conveniences include late-night room service and Smart TV systems. Each room features period-style decoration with a contemporary twist, botanical wallpapers from Mind The Gap and House of Hackney, deep anthracite woodwork, and brass accents. Selected rooms have velvet headboards, cocktail chairs, and drinks trolleys. There are various room types, including Cosy Rooms with double beds, Standard Double or Twin Rooms with super king or twin bed options, and Spacious Double or Twin Rooms with cocktail trolleys. Bathrooms feature marble flooring and rainfall Burlington showers.
Dining Experience
Guests at Lock and Key Boutique Hotel can have a continental or à la carte breakfast. The restaurant serves British and Italian cuisine. Neapolitan Pizzas and Pasta are available from 2:45 PM to 11 PM. The hotel offers a brunch menu from 8 AM to 2:45 PM with pancakes, eggs, breakfast burritos, and full, vegetarian, vegan, and continental plates. Drinks are served from 8 AM to 11 PM; the bar staff creates homemade cocktails, including the Locksmith, Flaming Monk, and Peated Scotch Sour. A coffee shop/café provides snacks, and a bar/lounge offers drinks.
Leisure and Atmosphere
Lock & Key Hotel provides a speakeasy-style bar for guests. This property welcomes guests of all sexual orientations and gender identities. The hotel also offers convenient amenities, including complimentary wireless Internet access and concierge services. L&K features exposed brick walls, parquet flooring, and contemporary furniture. The hotel's staff aims to provide a relaxed and welcoming experience.
Location and Access
Lock and Key Boutique Hotel-Duke Street is located in Liverpool, Merseyside region. It is less than 1 km from Albert Dock and a 16-minute walk from Liverpool ONE. The property is close to several well-known attractions. Lime Street is 1 km away, and Liverpool John Lennon Airport is 15 km from Lock And Key Boutique Hotel - Duke Street. The hotel is near a train station and 50 meters from Liverpool One shopping complex. Area activities include the Three Graces and Pier Head.
Hotel Services
Lock & Key Hotel offers a 24-hour front desk with concierge services, daily housekeeping, and room service. The accommodation features luggage storage. Guests can use complimentary wireless Internet access and concierge services. No pets or service animals are allowed. The hotel provides optional mobile device door access. Cooked-to-order breakfasts are available daily from 8:00 AM. Ironing facilities and tea/coffee facilities are available. A price match guarantee ensures the best rates directly.
“I see a boutique property in the heart of Liverpool that clearly prioritizes guest experience, down to the powerful showers and curated décor. Being named one of the Sunday Times' top British hotels speaks to a commitment that extends from its stylish rooms to its speakeasy bar. The central location is a definite advantage, putting guests within easy reach of Albert Dock and the city's attractions.”
Anna BlackEditor-in-Chief at Tohotel
View all
Select your room type
19 Duke Street Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double or Twin Room
2 persons
220 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double or Twin Room
2 persons
230 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Double or Twin Room
2 persons
195 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Double Room
2 persons
155 sq. feet
1 Double bed
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
19 Duke Street Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.8/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Room features
Free Wi-Fi in rooms
Heating
Show more
Dining Onsite
At Lock and Key Boutique Hotel, culinary delights await in an inviting atmosphere infused with British and Italian inspirations. The dining experience offers options that embrace comfort and nutrition, with a menu accommodating vegetarian, vegan, gluten-free, and dairy-free preferences, making each meal a delightful part of the stay.
Lock and Key Bar:Kitchen
British and Italian
Ambiance
A cozy and vibrant setting, perfect for unwinding after a day of exploration, featuring both relaxed seating and stylish decor that echoes the charm of the hotel.
Key Offerings
Guests can indulge in a range of carefully crafted dishes from hearty British favorites to flavorful Italian classics. The option for cooked-to-order breakfast ensures a personalized start to the day, with options to suit various dietary needs. Enjoy a refreshing drink at the bar/lounge.
Reservation
No
Daily from 08:00 to 23:00
19 Duke Street Hotel Location
15-17 Duke Street Liverpool City Centre,
Liverpool,
United Kingdom,
L1 5AP,
Merseyside
Map view
15-17 Duke Street Liverpool City Centre,
Liverpool,
United Kingdom,
L1 5AP,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
2500 ft
Church
Liverpool Cathedral
4200 ft
Mall
The Cavern Club
2400 ft
Museum
The Beatles Story
3400 ft
Museum
Museum of Liverpool
3700 ft
Museum
Merseyside Maritime Museum
3100 ft
Landmark
Tate Liverpool
3000 ft
Landmark
Royal Liver Building
4600 ft
Museum
World Museum
3400 ft
Gallery
Walker Art Gallery
3600 ft
Museum
International Slavery Museum
2900 ft
Event hall
St George's Hall Liverpool
3800 ft
Harbour
Pier Head
4300 ft
Landmark
Mathew Street
2400 ft
Museum
Western Approaches Museum
5200 ft
Landmark
The Piermaster's House
3000 ft
Art object
Beatles Statue
5100 ft
Library
Liverpool Central Library
3400 ft
Event hall
M&S Bank Arena Liverpool
4200 ft
Church
Metropolitan Cathedral of Christ the King Liverpool
4600 ft
Shopping Area
Metquarter
2100 ft
Landmark
The Wheel of Liverpool
2700 ft
Event hall
Exhibition Centre Liverpool
3600 ft
Nearby
Gallery
Fact
1800 ft
Mall
Liverpool ONE
1200 ft
LiverpoolEngland
Concert Square
1100 ft
Bold Street
1500 ft
Tower
St Johns Beacon
1600 ft
Art object
Eleanor Rigby Statue
1700 ft
Park
Chavasse Park
1900 ft
Restaurants
Hanover Street Social
600 ft
16-20 Hanover Street Casartelli Building
The Hub Alehouse and Kitchen
700 ft
12 Hanover Street
Salt House Tapas
900 ft
Church House 1 Hanover Street Church House
Lunya Liverpool
700 ft
55 Hanover Street
Lock and Key Hotel
700 ft
15-17 Duke Street
Yard & Coop Liverpool
500 ft
45 Hanover Street
Bem Brasil Liverpool
500 ft
47 to 49 Hanover Street
Albert's Schenke
400 ft
16 Hanover Street
Browns Bar & Brasserie
1200 ft
Old Manesty's Lane Unit 1 MSU7
Liverpool One Bridewell Bar And Restaurant
700 ft
Argyle Street 1 Campbell Square
The Brunch Club
700 ft
37-41 Duke Street The Brunch Club
Explore Liverpool
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Royal Albert Dock Liverpool
10 minutes' walk
Historic dock with museums, shops, and eateries. Enjoy free admission on select museum days.
Liverpool Cathedral
16 minutes' walk
Majestic cathedral with stunning architecture and hilltop views. Entry is free, with guided tours available.
The Cavern Club
9 minutes' walk
Iconic music venue where The Beatles played. Live music every night in an authentic 60s atmosphere.
The Beatles Story
13 minutes' walk
Comprehensive exhibition about the Beatles' journey. An engaging experience with rare memorabilia.
Liverpool ONE Shopping
5 minutes' walk
Vibrant shopping district with boutiques and restaurants. Ideal for families and solo travelers looking to shop.
Spa Day at the Hilton
15 minutes' walk
Relaxing spa with various treatments available. Reservations recommended for the best experience.
Canoeing on the Mersey
10 minutes' drive
Thrilling water sport experience with rentals available. Suitable for adventure seekers with guided tours.
Hanover Street Social
3 minutes' walk
Contemporary restaurant offering seasonal dishes. Great atmosphere with a focus on local ingredients.
The Hub Alehouse and Kitchen
3 minutes' walk
Casual pub with a diverse menu. Known for craft beers and traditional pub fare, ideal for groups.
Salt House Tapas
4 minutes' walk
Spanish-inspired tapas with a cozy vibe. Reservations recommended, with options for vegetarian and gluten-free.
Concert Square
4 minutes' walk
Lively entertainment area featuring bars and eateries. Hosts regular live music events, perfect for nightlife.
FACT Liverpool
7 minutes' walk
Multi-venue center for film, art, and culture. Family-friendly with events and exhibitions throughout the year.
Getting around
City Centre
Liverpool5 min
·
1400 ft
Airports
Liverpool John Lennon (LPL)20 min
·
7.9
mi
Chester Hawarden (CEG)54 min
·
22.4
mi
Train
Liverpool Central Station5 min
·
1400 ft
Liverpool James Street Station8 min
·
2000 ft
Bus
Bus stop9 min
·
2300 ft
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 05:00-11:00
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
25
Former name
lock & key hotel
Reviews and Ratings
Feedback about 19 Duke Street Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Lock And Key Boutique Hotel, situated in a lovely Georgian building on Duke Street in the city center, is frequently praised for its stylish vibe and convenient access to attractions like Pier Head. Guests often highlight the spacious rooms and comfy beds, also appreciating the modern bathrooms. While some have noted minor maintenance issues like broken blind slats, the hotel's proximity to bars, restaurants, and shops, along with its reasonable pricing, make it a popular choice.
Show moreShow less
Review score
Based on 1621 verified reviews
7.9/10
Very good
79%
Recommend
Location
9.4/10
Staff
9.3/10
Facilities
7.8/10
Cleanliness
8.3/10
Pros
Friendly staff
Nice cocktails
Freshly cooked food
Central location
Nice welcome
Cons
Dusty areas
Tired areas
Bed bugs
Guest reviews
based on 1621 reviews
7.9/10
based on 3552 reviews
8.0/10
Grayson from Canada
Single
Standard Double or Twin
3 nights in November 2025
|
Reviewed:February 12, 2026
9.0/10
Handy hotel
helpful staffcentral locationconvenient restaurantheritage building
The staff were professional and helpful. I appreciated the central location. It was very close to attractions. A restaurant on site provided convenient access to food and drinks. The building's heritage added character to the stay.
The small sink made washing a bit difficult.
Rooms
9/10
The bed offered considerable comfort. The desk was helpful for writing in the evenings. The room decor was beautiful, and provided a pleasant atmosphere. The towels felt nice.
Location
10/10
The hotel's location is central, near the station and shopping areas. It provided easy access to Albert Dock. Duke Street parking is available for four hours daily, costing £6. I liked the location.
Service
9/10
The staff was cute and friendly, offering helpful advice about the area. They were generally very polite and professional at all times. Staff members like Meg and Andrew.
Dining
8/10
Breakfast options included a menu with service until late afternoon. The cafe downstairs offered breakfast, which I highly recommend. Bottled water was provided, a nice, gesture!
0 Helpful
|
Show less
Elliot from United Kingdom
Couple
Spacious Double or Twin
3 nights in October 2025
|
Reviewed:December 02, 2025
9/10
comfy bedshelpful staff
the location was near shops and the albert dock. staff allowed us to leave our bags before and after check-in. the room was big and the beds were comfy.
the bathroom in the room was quite shabby , not up to a 4 star standard.
0 Helpful
Samantha from Australia
Single
Spacious Double or Twin
3 nights in August 2025
|
Reviewed:October 17, 2025
9.3/10
Really good Stay at a Central Hotel
attentive staffspacious roomcentral location
I appreciated the attentive staff. They were very helpful at all times. The room was clean and generously sized. The hotel's central location made it easy to access local attractions. I found it convenient!
The lighting in the room was a bit dim.
Location
10/10
The hotel is near various bars and restaurants, offering many choices. A nearby shopping center and bus stop added to the convenience. EVERYTHING was close. Albert Dock is also just a short walk away.
Rooms
9/10
The spacious room included a sizable bed that provided Really good comfort. Plenty of towels were available, and additional tea and coffee were provided upon request. The walk-in shower was super clean, and the bathroom felt very modern.
Facilities
8/10
The hotel offers breakfast at the Italian restaurant, conveniently located next door. I found the bar to be great with a good cocktail selection, the staff really know their stuff. The reception area felt warm and inviting!
Service
10/10
Check-in was smooth, thanks to the friendly staff. They were always available. My request for a ground-floor room was accommodated with efficiency, i AM so thankful. The team even allowed me to keep the same room after extending my stay!
0 Helpful
|
Show more
Questions of the users
About 19 Duke Street
What are the parking options available near the hotel?
10 November 2024
Contact the Hotel Reception for information regarding nearby parking facilities.
Can you provide details about the parking fees for a two-night stay?
15 November 2024
Please reach out to the Hotel Reception for specifics about parking rates.
What time does check-out take place?
20 November 2024
Check-out is at 11:00 AM.
Are there any rooms with bathtubs available?
25 November 2024
All bedrooms are equipped with wet rooms; bathtubs are not available, but power showers are provided for relaxation.
How far is the nearest public transport station from the hotel?
30 November 2024
The nearest transport station is approximately 100 meters away, about a 2-3 minute walk.
Is a lift available in the hotel for accessing all floors?
5 December 2024
The hotel does not have a lift. There are three floors at the front and two at the back.
What is the postcode for the closest car park?
10 December 2024
The recommended car park is The Q Park Hanover Street, located at 44 Hanover Street, Liverpool, L1 4AF.
Can guests enjoy food and drinks in the bar area during their stay?
15 December 2024
Yes, the bar serves brunch from 8:00 AM to 3:00 PM and offers a pizza menu from 3:00 PM to 10:00 PM.
Is it possible to reserve a specific room request during the booking process?
20 December 2024
Room requests can be noted, and the hotel will do its best to accommodate them based on availability.
Is breakfast available, and do guests need to make a reservation?
25 December 2024
Breakfast is served from 8:00 AM until 2:30 PM, and reservations are not necessary; guests can enjoy an à la carte menu.