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United Kingdom
Liverpool
19 Duke Street
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19 Duke Street Hotel Liverpool Exterior photo19 Duke Street Hotel Liverpool Exterior photo19 Duke Street Hotel Liverpool Exterior photo

19 Duke Street, Liverpool

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Check rooms and rates
From$108 /night
Check-in
31Aug
Check-out
01Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15-17 Duke Street Liverpool City Centre, Liverpool, L1 5AP
-
Close to Albert Dock
Great
8.1
/10
5.0
4.7
/5

Loved by 19 Duke Street guests

Stylish rooms
Cute staff
Delicious breakfast
Modern decor
Perfect location
"The room was spacious , the beds comfortable and plenty of storage for clothes."
Pat from United Kingdom
read full review
"Just got back from a two night stay at lock and key for our anniversary. Room was lovely, extremely comfortable beds."
elleeme from United Kingdom
read full review
"The hotel is perfectly located - right by Liverpool One and is within walking distance to all the main sites and attractions."
Gabriella from United Kingdom
read full review

4-star boutique hotel steps from Liverpool One

Location

Lock And Key Boutique Hotel is situated just 50 meters away from the lively Liverpool One shopping complex. Within a 10-minute walk, guests can access the Albert Dock, the Beatles Story, and the ACC Liverpool M&S Arena. The hotel's strategic location places visitors at the heart of Liverpool's attractions and cultural landmarks.

Rooms

The hotel offers 26 individually designed bedrooms crafted in collaboration with designers House of Sloane. Rooms feature botanical wallpapers from Mind The Gap and House of Hackney, with unique decor elements including bespoke velvet headboards and cocktail trolleys in select accommodations. Bathrooms are marble-clad and contain rainfall showers from Burlington, providing a standout luxury experience.

Dining

Guests can enjoy high-quality bar food at the hotel's speakeasy-style bar, which offers Neapolitan pizzas and pasta daily from 2:45 PM to 11 PM. The brunch menu features locally sourced dishes, available until 2:45 PM, including pancakes, breakfast burritos, and full vegetarian and vegan plates. A signature drinks menu includes homemade cocktails crafted by skilled bar staff from 8 AM to 11 PM.

Bar and Lounge

The hotel includes a resident's private lounge, offering a relaxed area for guests to unwind. The downstairs speakeasy-style bar provides a sophisticated option for enjoying nightly drinks and socializing. Experienced staff provide friendly table service, embracing Liverpool's reputation as the friendliest city.

Amenities

Lock And Key Boutique Hotel provides a 24-hour reception with concierge services and daily housekeeping. Guests can access a Smart TV system in each room and optional mobile device door access for convenience. Late check-out is also offered for just £10 per hour, allowing guests flexibility during their stay.

Highlights

Location: 50 meters from Liverpool One shopping complex

Rooms: 26 individually designed bedrooms

Dining: Neapolitan Pizzas and homemade cocktails

Bar: Speakeasy-style bar with friendly table service

“I see a boutique property in the heart of Liverpool that clearly prioritizes guest experience, down to the powerful showers and curated décor. Being named one of the Sunday Times' top British hotels speaks to a commitment that extends from its stylish rooms to its speakeasy bar. The central location is a definite advantage, putting guests within easy reach of Albert Dock and the city's attractions.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

19 Duke Street offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Superior Double or Twin Room
    2 persons
    20 sq. feet
    1 King-size bed
    Heating
    Coffee machine
    room details
    Deluxe Double or Twin Room
    2 persons
    21 sq. feet
    1 King-size bed
    Heating
    Coffee machine
    room details
    Standard Double or Twin Room
    2 persons
    18 sq. feet
    1 King-size bed
    Heating
    Coffee machine
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

19 Duke Street offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Lock and Key Boutique Hotel, culinary delights await in an inviting atmosphere infused with British and Italian inspirations. The dining experience offers options that embrace comfort and nutrition, with a menu accommodating vegetarian, vegan, gluten-free, and dairy-free preferences, making each meal a delightful part of the stay.

  • Lock and Key Bar:Kitchen

    British and Italian
    Ambiance
    A cozy and vibrant setting, perfect for unwinding after a day of exploration, featuring both relaxed seating and stylish decor that echoes the charm of the hotel.
    Key Offerings
    Guests can indulge in a range of carefully crafted dishes from hearty British favorites to flavorful Italian classics. The option for cooked-to-order breakfast ensures a personalized start to the day, with options to suit various dietary needs. Enjoy a refreshing drink at the bar/lounge.
    Reservation
    No
    Daily from 08:00 to 23:00

19 Duke Street Location

15-17 Duke Street Liverpool City Centre, Liverpool, L1 5AP
Explore Liverpool
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Royal Albert Dock Liverpool
10 minutes' walk
Historic dock with museums, shops, and eateries. Enjoy free admission on select museum days.
Liverpool Cathedral
16 minutes' walk
Majestic cathedral with stunning architecture and hilltop views. Entry is free, with guided tours available.
The Cavern Club
9 minutes' walk
Iconic music venue where The Beatles played. Live music every night in an authentic 60s atmosphere.
The Beatles Story
13 minutes' walk
Comprehensive exhibition about the Beatles' journey. An engaging experience with rare memorabilia.
Liverpool ONE Shopping
5 minutes' walk
Vibrant shopping district with boutiques and restaurants. Ideal for families and solo travelers looking to shop.
Spa Day at the Hilton
15 minutes' walk
Relaxing spa with various treatments available. Reservations recommended for the best experience.
Canoeing on the Mersey
10 minutes' drive
Thrilling water sport experience with rentals available. Suitable for adventure seekers with guided tours.
Hanover Street Social
3 minutes' walk
Contemporary restaurant offering seasonal dishes. Great atmosphere with a focus on local ingredients.
The Hub Alehouse and Kitchen
3 minutes' walk
Casual pub with a diverse menu. Known for craft beers and traditional pub fare, ideal for groups.
Salt House Tapas
4 minutes' walk
Spanish-inspired tapas with a cozy vibe. Reservations recommended, with options for vegetarian and gluten-free.
Concert Square
4 minutes' walk
Lively entertainment area featuring bars and eateries. Hosts regular live music events, perfect for nightlife.
FACT Liverpool
7 minutes' walk
Multi-venue center for film, art, and culture. Family-friendly with events and exhibitions throughout the year.
Getting around
  • City Centre
    Liverpool 5 min  ·  1400 ft
  • Airports
    Liverpool John Lennon (LPL) 20 min  ·  7.9 mi
    Chester Hawarden (CEG) 54 min  ·  22.4 mi
  • Train
    Liverpool Central Station 5 min  ·  1400 ft
    Liverpool James Street Station 8 min  ·  2000 ft
  • Bus
    Bus stop 9 min  ·  2300 ft
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 05:00-11:00
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
25
Former name
lock & key hotel

Reviews and Ratings

Feedback about 19 Duke Street from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Lock And Key Boutique Hotel, situated in a lovely Georgian building on Duke Street in the city center, is frequently praised for its stylish vibe and convenient access to attractions like Pier Head. Guests often highlight the spacious rooms and comfy beds, also appreciating the modern bathrooms. While some have noted minor maintenance issues like broken blind slats, the hotel's proximity to bars, restaurants, and shops, along with its reasonable pricing, make it a popular choice.
Show moreShow less
Review score
Based on 1577 verified reviews
7.9 /10
Very good
80 %
Recommend
Location
9.5/10
Staff
9.3/10
Breakfast
7.1/10
Facilities
7.9/10
Pros
Friendly staff
Nice cocktails
Freshly cooked food
Central location
Nice welcome
Cons
Dusty areas
Tired areas
Bed bugs
Guest reviews
based on 1577 reviews
7.9/10
based on 3269 reviews
8.1/10
Grayson from Canada
Single
Standard Double or Twin
3 nights in November 2025
|
Reviewed: February 12, 2026
9.0/10

Handy hotel

helpful staff central location convenient restaurant heritage building
The staff were professional and helpful. I appreciated the central location. It was very close to attractions. A restaurant on site provided convenient access to food and drinks. The building's heritage added character to the stay.
The small sink made washing a bit difficult.
Rooms
9/10
The bed offered considerable comfort. The desk was helpful for writing in the evenings. The room decor was beautiful, and provided a pleasant atmosphere. The towels felt nice.
Location
10/10
The hotel's location is central, near the station and shopping areas. It provided easy access to Albert Dock. Duke Street parking is available for four hours daily, costing £6. I liked the location.
Service
9/10
The staff was cute and friendly, offering helpful advice about the area. They were generally very polite and professional at all times. Staff members like Meg and Andrew.
Dining
8/10
Breakfast options included a menu with service until late afternoon. The cafe downstairs offered breakfast, which I highly recommend. Bottled water was provided, a nice, gesture!
0 Helpful
|
Show less
Elliot from United Kingdom
Couple
Spacious Double or Twin
3 nights in October 2025
|
Reviewed: December 02, 2025
9/10
comfy beds helpful staff
the location was near shops and the albert dock. staff allowed us to leave our bags before and after check-in. the room was big and the beds were comfy.
the bathroom in the room was quite shabby , not up to a 4 star standard.
0 Helpful
Samantha from Australia
Single
Spacious Double or Twin
3 nights in August 2025
|
Reviewed: October 17, 2025
9.3/10

Really good Stay at a Central Hotel

attentive staff spacious room central location
I appreciated the attentive staff. They were very helpful at all times. The room was clean and generously sized. The hotel's central location made it easy to access local attractions. I found it convenient!
The lighting in the room was a bit dim.
Location
10/10
The hotel is near various bars and restaurants, offering many choices. A nearby shopping center and bus stop added to the convenience. EVERYTHING was close. Albert Dock is also just a short walk away.
Rooms
9/10
The spacious room included a sizable bed that provided Really good comfort. Plenty of towels were available, and additional tea and coffee were provided upon request. The walk-in shower was super clean, and the bathroom felt very modern.
Facilities
8/10
The hotel offers breakfast at the Italian restaurant, conveniently located next door. I found the bar to be great with a good cocktail selection, the staff really know their stuff. The reception area felt warm and inviting!
Service
10/10
Check-in was smooth, thanks to the friendly staff. They were always available. My request for a ground-floor room was accommodated with efficiency, i AM so thankful. The team even allowed me to keep the same room after extending my stay!
0 Helpful
|
Show more
Show more reviews
Questions of the users
About 19 Duke Street
What are the parking options available near the hotel?
10 November 2024
Contact the Hotel Reception for information regarding nearby parking facilities.
Can you provide details about the parking fees for a two-night stay?
15 November 2024
Please reach out to the Hotel Reception for specifics about parking rates.
What time does check-out take place?
20 November 2024
Check-out is at 11:00 AM.
Are there any rooms with bathtubs available?
25 November 2024
All bedrooms are equipped with wet rooms; bathtubs are not available, but power showers are provided for relaxation.
How far is the nearest public transport station from the hotel?
30 November 2024
The nearest transport station is approximately 100 meters away, about a 2-3 minute walk.
Is a lift available in the hotel for accessing all floors?
5 December 2024
The hotel does not have a lift. There are three floors at the front and two at the back.
What is the postcode for the closest car park?
10 December 2024
The recommended car park is The Q Park Hanover Street, located at 44 Hanover Street, Liverpool, L1 4AF.
Can guests enjoy food and drinks in the bar area during their stay?
15 December 2024
Yes, the bar serves brunch from 8:00 AM to 3:00 PM and offers a pizza menu from 3:00 PM to 10:00 PM.
Is it possible to reserve a specific room request during the booking process?
20 December 2024
Room requests can be noted, and the hotel will do its best to accommodate them based on availability.
Is breakfast available, and do guests need to make a reservation?
25 December 2024
Breakfast is served from 8:00 AM until 2:30 PM, and reservations are not necessary; guests can enjoy an à la carte menu.

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