Kempinski Hotel Grand Arena Bansko, Bansko ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Pirin Street 96, Bansko, Bulgaria, 2770

Steps from the Gondola Lift

Perfect

9.3

9.6

/10

4.6

Loved by guests

Buffet breakfast
Spacious rooms
Fresh juices
Excellent service

"A spectacular location and we were able to ski directly to the door of the boot room."

Simon from United Kingdom

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"Champagne at breakfast made me feel like I was on vacation!"

CarmenDelRaval from United States

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"The spa was fantastic especially the aroma massage done by Thai therapist"

daniel

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Location

Kempinski Hotel Grand Arena Bansko is situated directly across from the Gondola lift station, providing guests with immediate access to 75 km of ski runs. Located just a 15-minute walk from the charming old town of Bansko, the hotel is surrounded by the stunning Pirin Mountains, a UNESCO World Heritage site. The peaceful setting offers a serene retreat while being conveniently close to local attractions.

Rooms and Suites

The hotel boasts 157 rooms and suites, each reflect the alpine design inspired by the nearby Pirin Mountains. Accommodation options include the exclusive Presidential Suite and 25 luxurious suites designed for relaxation. Each room features a private balcony with views and access to modern amenities for an enhanced stay.

Dining Options

Kempinski Hotel Grand Arena Bansko offers a variety of dining experiences, including Mediterranean cuisine at Come Prima and sushi specialties at the Sushi Bar & Teppanyaki Grill. Guests can enjoy lavish themed buffets at the Gallery Restaurant, showcasing dishes from around the world. The Piano Bar Sing Sing provides a chic atmosphere for late-night entertainment and social gatherings.

Wellness and Relaxation

Kempinski The Spa provides state-of-the-art facilities with seasonal treatments that incorporate exclusive cosmetics. Guests can relax in four different saunas, a designer aroma steam bath, and enjoy swimming pools or Jacuzzis. The spa's focus on wellness makes it a key feature of the hotel, ensuring total relaxation after a day on the slopes.

Business and Events

The hotel offers flexible meeting facilities equipped with cutting-edge technology for corporate events. Versatile conference rooms can be tailored to a variety of needs, supported by professional services to guarantee the success of any gathering. The location and facilities make it suitable for both formal meetings and private celebrations.

Highlights

Location: 75 km of prime-quality ski runs

Rooms: 157 Alpine-style rooms

Dining: Sushi Bar & Teppanyaki Grill

Wellness: Kempinski The Spa with four saunas

“The Kempinski Hotel Grand Arena Bansko excels with its prime ski-in/ski-out location, a true luxury for winter sports enthusiasts seeking immediate access to the slopes. I'm particularly impressed by the hotel's commitment to family-friendly services, including comprehensive kids' programming and a dedicated club, coupled with an award-winning spa that promises relaxation after a day on the mountain. It stands out as a balanced blend of convenience, luxury, and thoughtful amenities.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningBreakfast Paradise

The breakfast buffet includes a special kids' section and French brut for self-service mimosas.

Oliver from Canada

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Spa & LeisureThermal Heaven

The spa's relaxation zone has a 'shower experience,' saunas, steam boxes, and an ice box.

Ingrid from Sweden

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Room FeaturesAlpine Dream

My alpine suite featured a whirlpool bath and a private sauna for ultimate relaxation.

Ricardo from Spain

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Guest ParkingEasy Arrival

Valet parking made our arrival smooth and hassle-free, perfect for starting our vacation.

Jane from Australia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room Mountain View Twin Beds

2 persons

36 m²

2 Single beds

Bathtub

Balcony

room details

Deluxe Room Mountain View King Bed

2 persons

36 m²

1 King-size bed

Bathtub

Balcony

room details

Deluxe Room Town View Twin Beds

2 persons

38 m²

2 Single beds

Bathtub

Balcony

room details

Deluxe Room Town View King Bed

2 persons

36 m²

1 King-size bed

Bathtub

Balcony

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Billiard tables
Archery
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Spa & Leisure

Plunge pool
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Private bathroom
Slippers

Dining Onsite

Kempinski Hotel Grand Arena Bansko presents a delightful array of dining options, seamlessly blending local flavors with international influences. From vibrant family-friendly venues to serene romantic settings, guests are invited to experience culinary delights that cater to every palate amidst inspiring mountain views.

Kempinski Hotel Grand Arena Bansko Restaurant photo Restaurant

The Gallery Restaurant

European

Ambiance

Family-friendly atmosphere, perfect for casual dining

Key Offerings

Start the day with a lavish breakfast featuring more than 100 components, including freshly baked croissants and homemade Bulgarian Banitsa.

Reservation

07:00 - 10:30 daily

Come Prima Restaurant

Mediterranean

Ambiance

Balanced for both family-friendly and romantic occasions

Key Offerings

Indulge in delectable Mediterranean dishes with an emphasis on fresh flavors, complemented by an inviting atmosphere that is ideal for intimate dinners.

Reservation

12:30 - 22:30 daily

La Veranda Bar & Lounge

Light bites & cocktails with a sushi corner

Ambiance

Relaxed poolside setting with breathtaking mountain views

Key Offerings

Enjoy superb summer cocktails while savoring sushi by the pool, creating a delightful outdoor dining experience.

Reservation

Hours vary

The Lobby Bar

Casual snacks & drinks

Ambiance

Cozy lounge with a warm, inviting fireplace

Key Offerings

Perfect for a morning coffee, light lunch, or evening cocktail in front of the fire, providing a calm retreat after a day of exploration.

Reservation

Hours vary

Location

Pirin Street 96, Bansko, Bulgaria, 2770

Map view

Pirin Street 96, Bansko, Bulgaria, 2770

City landmarks

Church

Holy Trinity Church

1.3 km

Landmark

Pirin Street

810 m

Museum

Velyanova house

1.4 km

Landmark

TwoHeads

1.3 km

Landmark

"Pirin" Str

980 m

Museum

Radonova House

1.1 km

Landmark

House Museum of Neofit Rilski

1.3 km

Church

1.3 km

Landmark

House Museum of Nikola Vaptsarov

1.6 km

Landmark

Bansko Permanent Icon Exhibition

1.4 km

Landmark

Tourist Infomation Centre

1.6 km

Landmark

Sv. Ivan Rilski

1.6 km

Landmark

Enduro Max Bulgaria

2.1 km

Spa Centre

Victoria Spa Bansko

2.1 km

Landmark

Belizmata Dam

2.8 km

Nearby

Ski Area

Gondola Lift

160 m

Nayden Gerov Str. 1

Snow Peaks

400 m

"Pirin" Str. 92

Bansko Ski Mania

160 m

2770

Ice Rink

380 m

Mall

Fun Park Bansko

470 m

Restaurants

Victoria

40 m

Pirin Str. In Front of Ski Lift 119

La Veranda Bar & Lounge

40 m

Pirin Street 96 Kempinski Hotel Grand Arena

Euphoria Bar & Grill

260 m

Nayden Gerov Str.

Ethno Restaurant

180 m

Pirin Str. 96

Michael's Kosher Corner

230 m

Pirin 113a

Soprano's Restaurant

190 m

Glazne Str.,next to the Gondola Lift

Sport Unique Restaurant

80 m

Pirin Street 100

Ginger Bar & Dinner

220 m

Nayden Gerov St.

Veselo Selo Bansko

210 m

Naiden Gerov 9

Blueberry Wine & Dinner

180 m

Pirin str. 92 A

The LOG House

340 m

Nayden Gerov

Explore Bansko

Holy Trinity Church

17 minutes walking

A historic church known for its beautiful frescoes and stunning architecture, offering insight into local culture.

Velyanova House

17 minutes walking

A beautifully preserved 18th-century house showcasing traditional Bulgarian architecture and art, perfect for history enthusiasts.

Bansko Ski Mania

2 minutes walking

Provides ski rentals and lessons for all skill levels, ideally located for winter sports fans eager to hit the slopes.

Gondola Lift

2 minutes walking

Offers quick access to the skiing area, providing breathtaking views of the Pirin Mountains and a thrilling experience.

Skiing at Bansko Ski Center

0 minutes walking

Ideal for thrill-seekers, offering diverse runs and exceptional snow conditions for skiing enthusiasts.

Spa Services at Victoria Spa Bansko

25 minutes walking

A perfect relaxation spot featuring various wellness treatments, ensuring a rejuvenating experience after an active day.

Fun Park Bansko

6 minutes walking

A family-friendly entertainment zone with fun activities for kids and adults, perfect for a day filled with joy.

Victoria

1 minute walking

Offers a diverse menu with local and international cuisines in a vibrant atmosphere, reservations recommended for peak times.

Euphoria Bar & Grill

4 minutes walking

Known for its grilled specialties and cozy setting, serving hearty meals that cater to all dietary preferences.

Ethno Restaurant

3 minutes walking

Features traditional Bulgarian dishes in a rustic setting; great for families looking for authentic local flavors.

TwoHeads

16 minutes walking

A contemporary bar known for its live music events, providing an upbeat atmosphere perfect for socializing.

Ice Rink

5 minutes walking

An enjoyable venue for families, offering public skating sessions and a fun-filled ambiance for all ages.

Getting around

City Centre

Bansko20 min · 1.6 km

Airports

Sofia Airport (SOF)243 min · 161.9 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at EUR 10 per day.

Internet

is available in for free.

Breakfast

A buffet breakfast is served and charges are applicable.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

157

Questions of the users

About Kempinski Hotel Grand Arena Bansko

Is it possible to add an extra bed in a Junior Suite?

5 March 2024

An additional extra bed can be accommodated in a Junior Suite, subject to extra charges per night.

Are small dogs allowed at the hotel?

10 April 2024

Pets up to 10 kg, including dogs and cats, are welcome. A daily pet fee of EUR 10.00 applies, along with a one-time cleaning fee of EUR 25.00 upon check-out.

Are coffee and tea available in the room at no cost?

15 February 2024

Yes, coffee and tea prepared using the in-room facilities are complimentary for guests.

What dining options are available if traveling with a family of four adults?

20 March 2024

For four adults, it's recommended to book two double rooms as the Junior Suite accommodates only a limited number of guests.

Can assistance be provided for summer activities like hiking?

22 May 2024

The staff, including the Ladies in Red, can recommend suitable summer activities, such as hiking and Nordic walking, tailored to your preferences.

Will the outdoor pools be operational in September?

20 August 2024

Typically, the outdoor pools are fully operational in September, providing a great opportunity for relaxation.

Is it possible to accommodate two adults and two children in one room?

30 June 2024

The best option for a family with two kids is to book a Deluxe or Alpine suite, which includes a sofa bed suitable for children.

What is available for guests who want gluten-free options at breakfast?

5 July 2024

Gluten-free options are available; it's recommended to speak with the Executive Chef upon arrival for specific requests.

Does the room rate include access to the spa facilities?

12 January 2024

Spa access, including pools and thermal areas, is included in the price of the room, providing relaxing options during your stay.

What are the dinner options included in the room rates?

18 April 2024

The only package with dinner included is the Early Booker rate. Other rates typically include breakfast only, and dinner incurs additional charges with options varying between buffet and set menus.