Jen Hong Kong By Shangri-La, Hong Kong ➤ Reviews, Rooms & Prices 2026

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Jen Hong Kong By Shangri-La Interior photo

Jen Hong Kong By Shangri-La Amenities photo

Jen Hong Kong By Shangri-La Exterior photo

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Key details

About the Hotel

508 Queen'S Road West, Western District, Hong Kong, China

Near the harbour

Great

8.2

8.7

/10

4.5

4.3

Loved by Jen Hong Kong By Shangri-La guests

Cute staff
Comfortable rooms
Really good service
Refreshing pool
Convenient location

"Really nice breakfast buffet! Worth paying for too IMO."

Daniel from United Kingdom

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"Just 50 m to metro station HKU, 100 m to the cool, traditional tram lines."

Jürgen M from Germany

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"Hotel is within walking distance of all eateries and public transportation."

Anonymous

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Amenities

The hotel offers spacious rooms with city views, a fitness center, and swimming pool access. Guests can enjoy a well-equipped business center and multifunctional meeting spaces. An all-day dining venue serves diverse menu options, ensuring convenience for all travelers.

Rooms

The hotel presents a variety of room types suitable for families, including spacious accommodations designed for comfort. Each room features modern amenities to enhance the stay. Many rooms include stunning views of the city skyline.

Location

Conveniently situated in the vibrant city, the hotel is in proximity to local attractions and transportation links. Nearby shopping, dining, and entertainment options are easily accessible. Major business districts are just a short commute away.

Family Amenities

Families can benefit from the complimentary buffet meals for children aged six and under when accompanied by a dine-in adult. The hotel also provides family-oriented activities designed to engage younger guests. Spacious rooms and convenient facilities cater to the needs of families traveling together.

Dining

Guests can dine at several on-site eateries featuring a range of international cuisines. The main restaurant focuses on buffet-style dining, appealing to diverse tastes. Room service is also available for a convenient dining experience.

Highlights

Location: Proximity to local attractions

Rooms: Spacious accommodations with city views

Dining: Buffet meals included for young children

Business: Multifunctional meeting spaces available

“Jen Hong Kong occupies a strategic spot in the Western District, close to the HKU MTR station, which I think balances cultural exploration with city convenience. The rooftop pool and Michelin-listed Café Malacca enhance its appeal, providing views and dining that stand out; the rooms themselves are well-appointed for modern travelers. In my opinion, it's a solid choice for those wanting to blend leisure with accessible business travel.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

Sports & FitnessRooftop Workout!

The gym is located on the 28th floor. Expect fabulous views while exercising.

Kenji from Japan

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DiningMalaysian Flavors

The Malacca Cafe provides authentic Malaysian food. Try it, it is really scrumptious!

Priya from India

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Room FeaturesHarbour Views

Deluxe rooms offer great harbour views from high floors. You can avoid traffic noise.

John from Canada

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BedroomSpacious Comfort

The bed was very comfortable. The room was spacious, especially compared to standard rooms.

Yumi from Australia

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Select your room type

Jen Hong Kong By Shangri-La offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room City View

2 persons

230 sq. feet

1 Double bed

Shower

Air conditioning

room details

Harbourscape Twin Bed

2 persons

230 sq. feet

2 Single beds

Shower

Air conditioning

room details

Superior Twin Room City View

2 persons

230 sq. feet

2 Single beds

Shower

Air conditioning

room details

Cityscape King Bed

2 persons

230 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Facilities

Jen Hong Kong By Shangri-La offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
On-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Washing machine
Free toiletries
Bathroom telephone

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At Jen Hong Kong By Shangri-La, on-site dining options invite guests to indulge in the vibrant flavors of Malaysian and Singaporean cuisine. The family-friendly atmosphere in Café Malacca offers a delightful blend of modern design and authentic street-style dishes, perfect for adventurers and food lovers alike.

Jen Hong Kong By Shangri-La Restaurant photo

Cafe Malacca

Malaysian and Singaporean street-style cuisine

Ambiance

Family friendly, modern setting that embraces the warmth of Southeast Asian culture.

Key Offerings

Café Malacca specializes in aromatic dishes reflecting the diverse influences of Malaysian and Singaporean street food, featuring bold spices and rich flavors. Signature offerings may include Nasi Lemak and Laksa, served in a casual, inviting environment.

Reservation

Not needed

Hours vary.

Jen Hong Kong By Shangri-La Location

508 Queen'S Road West, Western District, Hong Kong, China

Map view

508 Queen'S Road West, Western District, Hong Kong, China

City landmarks

Landmark

Victoria Peak

2.1 mi

Landmark

Lo Pan Temple

2100 ft

Landmark

Man Mo Temple

1.1 mi

Landmark

Western Market

1.1 mi

Gallery

University Museum and Art Gallery The University of Hong Kong

3900 ft

Botanical Garden

Hong Kong Zoological and Botanical Gardens

1.5 mi

Park

Sun Yat Sen Memorial Park

4500 ft

Synagogue

Ohel Leah Synagogue

1.1 mi

Landmark

Government House

1.5 mi

University

The University of Hong Kong

2500 ft

Church

Hong Kong Catholic Cathedral of the Immaculate Conception

1.3 mi

Church

Catholic Bethanie

2500 ft

Gallery

Madame Tussauds Hong Kong

1.4 mi

Museum

Hong Kong Museum of Medical Sciences

1.4 mi

Landmark

Central-Mid-Levels Escalators

1.3 mi

Landmark

SoHo

4900 ft

Landmark

MTR Sheung Wan

1.0 mi

Landmark

PMQ

1.3 mi

Museum

Dr Sun Yat-sen Museum

1.2 mi

Church

St. John's Cathedral

1.7 mi

Landmark

Lan Kwai Fong

1.4 mi

Gallery

Bamboo Scenes

2200 ft

Landmark

The Cenotaph

1.7 mi

Park

Hong Kong Park

1.8 mi

Harbour

Hong Kong Macau Ferry Terminal

1.3 mi

Landmark

The Center

1.3 mi

Square

Statue Square

1.6 mi

Landmark

Wan Chai Heritage Trail

3900 ft

Mall

Landmark

1.5 mi

Nearby

Shopping Area

The Westwood

1300 ft

Restaurants

Treasure Lake Seafood Restaurant

200 ft

Hill Road

No Milkshake No Life

400 ft

31-37 Hill Road Shop A

Hey Hey Kitchen

300 ft

Shop D

Cellar Door Wine & Tapas Bar

500 ft

G/F

Artisan room

700 ft

G/F

Jiang's Hunan chef

600 ft

G/F

Meeting Point Restaurant & Bar

500 ft

Shop 15-22

The Big Bite Flame Grill

900 ft

G/F

Teakha

1100 ft

G/F

Explore Hong Kong

Local Highlights Near Jen Hong Kong

Lo Pan Temple

8 minutes' walk

Lo Pan Temple, a site for craftsmen's worship, features intricate carvings and offers insights into local traditions and culture.

The University of Hong Kong

9 minutes' walk

The University of Hong Kong showcases stunning colonial architecture and beautiful landscapes, perfect for a leisurely stroll.

Western Market

20 minutes' walk

Western Market is a heritage site with unique local shops, offering traditional handicrafts and delightful eateries.

Victoria Peak

40 minutes' walk

Victoria Peak provides breathtaking panoramic views of Hong Kong's skyline, featuring a scenic tram ride and lush trails.

City Hiking Adventures

20 minutes' drive

Experience a thrilling hike at the iconic Dragon's Back trail, offering stunning views and accessible via public transport.

Relaxing Spa Treatments

5 minutes' walk

Enjoy wellness and relaxation at nearby spas, offering massages and treatments tailored to soothe mind and body.

Treasure Lake Seafood Restaurant

1 minute' walk

Treasure Lake offers fresh seafood in an elegant setting, famous for its signature dishes like stir-fried crab and dim sum.

Cellar Door Wine & Tapas Bar

2 minutes' walk

Cellar Door showcases a rustic yet modern vibe, serving a variety of gourmet tapas paired with fine wines from around the globe.

Hey Hey Kitchen

1 minute' walk

Hey Hey Kitchen features charming décor with a focus on local dishes, popular for its hearty meals and family-friendly atmosphere.

PMQ

25 minutes' walk

PMQ is a creative hub with art exhibitions and design shops, perfect for families and art lovers seeking unique experiences.

Tai Kwun

25 minutes' drive

Tai Kwun is a vibrant arts and culture center with regular performances, offering a night out filled with art and live music.

Getting around

City Centre

Hong Kong8 min · 3.2 mi

Airports

Hong Kong H K Heliport (HHP)16 min · 6.4 mi

Chek Lap Kok (HKG)54 min · 22.4 mi

Train

MTR Hong Kong Station29 min · 1.5 mi

Underground

HKU4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 06:00-12:00

Guest Parking

Private parking is possible on site (reservation might be needed) at HKD 350 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of HKD 238 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Japanese, Chinese, Korean

Year renovated:

2008

Number of floors:

Number of rooms:

291

Former name

Traders Hotel, Hong Kong

Reviews and Ratings

Feedback about Jen Hong Kong By Shangri-La from previous guests about their experience.

Review summary

Based on recent reviews

Jen Hong Kong enjoys a superb location, right next to the HKU MTR station, making it convenient for exploring the city, with Central just a short ride away. Many guests appreciate the spacious rooms, considered large for Hong Kong standards, and the availability of connecting rooms for families is a plus. The rooftop pool offers amazing harbour views and a breezy escape, and while some guests have noted the hotel's style may appear a little dated, the breakfast, featuring both Western and Eastern dishes, including Singaporean and Malaysian options, is widely enjoyed.

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Review score

Based on 740 verified reviews

8.5/10

Great

90%

Recommend

Free Wi-Fi

9.1/10

Location

9.0/10

Breakfast

7.9/10

Value for money

7.9/10

Pros

Perfect location

Comfortable bed

Friendly staff

Harbor view

Delicious breakfast

Cons

Dated hallway

David from United States

Single

Deluxe Twin Room Harbour View

3 nights in November 2025

Reviewed:November 24, 2025

7/10

Acceptable stay near the MTR

mtr stationhelpful staffsatisfying diningsmall roomworn blindpickup area

This hotel is VERY close to the MTR station, SO getting around was easy. The hotel staff were helpful, especially with directions around the area. THE dining experience was satisfying, with friendly service.

The room felt quite SMALL for a four-star hotel. I noticed some wear on the blinds. There were some stain marks. There was NO clear pickup area, difficult when arriving by car.

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