Holiday Inn Sunderland - City Centre By Ihg, Sunderland (Tyne and Wear) ➤ Reviews, Rooms & Prices 2026

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Holiday Inn Sunderland - City Centre By Ihg Exterior photo

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Key details

About the Hotel

Keel Square, Sunderland (Tyne and Wear), United Kingdom, SR1 3D5

Close to Sunderland Museum and Winter Gardens

Great

8.8

9.1

/10

4.5

4.4

Loved by Holiday Inn Sunderland - City Centre By Ihg guests

New and clean rooms
Friendly staff
Tasty food
Decent breakfast

"The breakfast itself was probably one of if not the best I've had from a 'chain' hotel of this ilk."

mbrown1988 from United Kingdom

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"Room was lovely clean and fresh."

Cocklefamily2015 from United Kingdom

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"Good location, 5-7 mins walk from Sunderland station"

Nguyen from Canada

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Amenities

Holiday Inn Sunderland - City Centre by IHG offers a range of modern amenities including a fully equipped fitness center and a business center with meeting rooms. Guests can take advantage of on-site parking, while the hotel also provides a designated area for events and conferences. The hotel's 24-hour front desk and laundry services add convenience for both leisure and business travelers.

Rooms

The hotel features 141 well-appointed guest rooms, each designed with comfort in mind. Rooms come with flat-screen TVs, power showers, and accessible room options to accommodate diverse guest needs. Additionally, guests can select from standard, executive, and accessible room types, all equipped for restful stays.

Location

Situated in the heart of Sunderland, the hotel places guests near iconic sites like the Sunderland Empire Theatre and the National Glass Centre. The hotel is also conveniently located near the Sunderland city center, making it easy for visitors to explore local attractions. With excellent transport links, including the Sunderland Metro station nearby, guests have easy access to Newcastle and the surrounding region.

Dining

The on-site restaurant, Open Lobby, offers a diverse menu that caters to different tastes, including traditional British cuisine and international dishes. Guests can enjoy a daily breakfast buffet, along with a varied lunch and dinner menu. The bar area provides a relaxed setting to unwind with a drink after a long day.

Entertainment

For those looking to explore, the hotel is within walking distance of the city's vibrant nightlife, cultural venues, and shopping areas. It is also close to the scenic Roker Beach, offering opportunities for outdoor activities. The hotel's location ensures guests can easily discover Sunderland's attractions and local entertainment options.

Highlights

Amenities: On-site parking and laundry services

Rooms: 141 well-appointed guest rooms

Location: Close to Sunderland Empire Theatre

Dining: Open Lobby with traditional British cuisine

“Located a convenient 1.2 km from the Stadium of Light, the hotel stands out for its modern feel and comprehensive business facilities. The on-site restaurant allows for customizable breakfast, a definite plus. While some guests have reported issues regarding room bookings, the central location and dedicated service make it a solid choice for those visiting Sunderland.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningBreakfast Amazing!

The breakfast had many options. It was delicious and hot. The chef cooked to order.

Olivia from Canada

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Room FeaturesComfy Spacious

The rooms were modern and clean. They had everything I needed for a comfortable stay.

Kenji from Japan

Review on

BedroomComfort is Key

The bed was really comfortable. Soft pillows helped me sleep well during my stay.

Hans from Netherlands

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Guest ParkingEasy Parking

There is a convenient car park nearby. I found it secure and within a short walk.

Ricardo from Spain

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Select your room type

Holiday Inn Sunderland - City Centre By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

2 Single beds

City view

Shower

Heating

room details

Queen Room Mobility accessible

2 persons

1 Queen-size bed

City view

room details

Standard King Room

2 persons

1 King-size bed

City view

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Holiday Inn Sunderland - City Centre By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Holiday Inn Sunderland - City Centre, dining options invite guests to savor a delightful array of dishes, accommodating a range of dietary preferences. The restaurant showcases contemporary design and an inviting atmosphere, perfect for breakfast, brunch, lunch, or dinner.

Holiday Inn Sunderland - City Centre By Ihg Restaurant photo

Restaurant #1

Vegetarian, Vegan, Gluten-free

Ambiance

Modern and vibrant setting, perfect for casual dining and relaxed gatherings.

Key Offerings

A focus on fresh and inclusive meal options that cater to vegetarian, vegan, and gluten-free requirements.

Reservation

Not needed

Open for breakfast, brunch, lunch, and dinner; hours vary.

Holiday Inn Sunderland - City Centre By Ihg Location

Keel Square, Sunderland (Tyne and Wear), United Kingdom, SR1 3D5

Map view

Keel Square, Sunderland (Tyne and Wear), United Kingdom, SR1 3D5

City landmarks

Landmark

Sunderland Museum and Winter Gardens

2600 ft

Stadium

Stadium Of Light

1.0 mi

Museum

National Glass Centre

1.1 mi

Church

St Peter's Church

4800 ft

Park

Mowbray Park

2600 ft

Casino

Grosvenor Casino Sunderland

2600 ft

Landmark

Barnes Park

1.3 mi

Landmark

Holy Trinity Parish Church

3500 ft

Park

Roker Park

1.4 mi

Landmark

St.Hilda's Catholic Church

4600 ft

Landmark

Roker Beach

1.5 mi

Landmark

Wave Basin Battery Adjacent To Old South Pier

1.1 mi

Museum

Fans Museum

5300 ft

Landmark

Thompson Park

1.8 mi

Landmark

Sunderland Harbour

1.0 mi

Landmark

Roker Park Conservation Area

1.4 mi

Landmark

Fulwell Windmill visitor centre

1.7 mi

Landmark

Fulwell Mill

1.5 mi

Harbour

Roker Pier

1.4 mi

Landmark

World War I early warning acoustic mirror on Namey Hill

1.6 mi

Church

Saint Andrews church

1.5 mi

Beach

Hendon Beach

1.5 mi

Lighthouse

Roker Lighthouse

1.7 mi

Castle

Hylton Castle

2.5 mi

Landmark

King George V Playing Fields

2.0 mi

Landmark

Claxheugh Rock

2.0 mi

Park

Seaburn Recreation Ground

2.1 mi

Nearby

Mall

New Sunderland Square

200 ft

Gallery

Northern Gallery for Contemporary Art

2000 ft

Shopping Area

The Bridges

1000 ft

Restaurants

Lucianos

900 ft

278 High Street West

The Peacock

400 ft

287 High Street West

The Engine Room

700 ft

9 High Street West

Motiraj

900 ft

6-7 Church Lane

Spice Empire

900 ft

3 Church Lane

No2 Church Lane

800 ft

2 Church Lane

Starbucks

800 ft

86 The Bridges

Amore Italia at The Dun Cow

800 ft

Garden Place 3 High Street West 1st Floor

Aperitif

800 ft

7 High Street West

Esquires

1200 ft

Shopping Centre 66 The Bridges

Revolution Sunderland

1100 ft

St Michaels Way Low Row

Caffe Nero

1700 ft

St. Michaels Way The Bridges Shopping Centre

Waterstones Cafe

1900 ft

31 Bridges Shopping Centre

Explore Sunderland (Tyne and Wear)

Explore Sunderland

Sunderland Museum and Winter Gardens

10 minutes' walk

Sunderland's rich history and diverse flora in the Winter Gardens. Free entry with curated exhibits and guided tours available.

National Glass Centre

20 minutes' walk

A hub for glass artistry with live demonstrations. Unique exhibitions showcase glass from local and international artists.

Stadium of Light

20 minutes' walk

Home of Sunderland AFC, offering stadium tours and exciting match days for sports enthusiasts.

Mowbray Park

10 minutes' walk

A lush urban park with recreational areas, playgrounds, and a serene environment for relaxation.

Seaburn Beach

15 minutes' drive

Relaxing beachside with options for swimming, sunbathing, or beach sports. Seasonal events add to the fun!

Cycling at Roker Park

25 minutes' walk

Biking rentals available near the park. Scenic views along the coastline make for a thrilling ride.

Lucianos

4 minutes' walk

Italian cuisine in a chic setting featuring tasteful pizzas and homemade pasta. Reservations recommended.

The Peacock

2 minutes' walk

Cozy pub with hearty local dishes and a laid-back atmosphere. Great choice for casual dining.

Grosvenor Casino Sunderland

10 minutes' walk

Vibrant casino featuring gaming tables and slot machines. Live entertainment events available regularly.

The Bridges Shopping Centre

4 minutes' walk

Shopping and entertainment blend with many options for family-friendly activities and dining.

Getting around

City Centre

Sunderland (Tyne and Wear)6 min · 1700 ft

Airports

Newcastle (NCL)56 min · 23.1 mi

Durham Tees Valley (MME)90 min · 37.2 mi

Train

Sunderland Train Station4 min · 1000 ft

Seaburn Train Station30 min · 1.6 mi

Bus

Bus stop15 min · 5.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of GBP14.95 per person per day.

Pets

Pets are not allowed.

Languages

English, Romanian, Polish, Greek, Hindi, Thai

Number of rooms:

130

Former name

holiday inn sunderland - city centre, an ihg hotel

Reviews and Ratings

Feedback about Holiday Inn Sunderland - City Centre By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Holiday Inn Sunderland - City Centre for its excellent location, making it easy to access the town center and landmarks like the Sunderland Empire. The modern rooms are often described as spacious, especially the King suites, and feature comfortable beds and well-appointed bathrooms with good showers; some guests, however, have noted limited storage space for clothes. Many also appreciate the fitness room and the value for money, while the breakfast stands out with a fantastic selection.

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Review score

Based on 976 verified reviews

8.8/10

Great

91%

Recommend

Location

9.5/10

Cleanliness

9.3/10

Breakfast

7.8/10

Paid Wi-Fi

7.9/10

Pros

Clean rooms

Friendly staff

Spacious rooms

Convenient location

Cons

Soft pillows

Changing light

Sebastian from Germany

Single

standard queen room

3 nights in November 2025

Reviewed:February 14, 2026

9/10

great locationclean roomhelpful staff

the location was great. the room was clean! the staff were very helpful. the 24-hour gym was a plus!

the air conditioning did not seem to work very well.

0 Helpful

Sebastian from Germany

Business traveller

Standard Queen Room

3 nights in November 2025

Reviewed:December 10, 2025

8.7/10

charming stay in city center

convenient locationfresh fruitsresponsive staff

The location proved quite convenient, with close proximity to key attractions. the breakfast had many options, like fresh fruits and pastries. rooms were super clean, with daily cleaning service. i found the staff responsive. They promptly addressed my inquiries and gave me quick solutions.

the gym equipment shows slight signs of wear.

Service

9/10

the reception desk operates 24 hours. staff provided immediate assistance with luggage storage. room service delivered meals within 30 minutes during designated hours. a concierge was available to assist with local transportation options.

Facilities

8/10

the fitness center includes three treadmills and two stationary bikes. the hotel provides complimentary newspapers in the lobby each morning. there is an on-site business center available for guest use. vending machines selling snacks and drinks are located on each floor.

Rooms

9/10

my room included a king size bed and blackout curtains. a television with cable channels was in my room. the bathroom contained complimentary toiletries. a coffee maker was in the room.

0 Helpful

Jessica from United Kingdom

Couple

Standard Queen Room

1 night in June 2025

Reviewed:September 14, 2025

9.0/10

a good dream in the city!

great locationattentive staffclean roomlimited equipment

the location was amazing, right in the heart of everything. i found the staff very attentive, always ready to help with a warm smile. our room was nice and neat.

The gym was rather small with limited equipment. This impacted my usual workout routine.

Dining

9/10

breakfast offered a wide selection of hot and cold items, a good start to the day. the restaurant also provides lunch and dinner menus, with locally sourced ingredients. room service is available 24/7, should you desire late-night snacks or full meals.

Rooms

9/10

the rooms include high-definition tvs and complimentary wifi. each room is equipped with tea and coffee making facilities. a work desk with an ergonomic chair is present for your convenience. rooms are soundproof, ensuring a peaceful night.

Service

10/10

the front desk is staffed 24 hours a day to assist with any needs. dry cleaning and laundry services are available upon request. housekeeping ensures rooms are cleaned daily and linen is fresh. the staff is multilingual, catering to international guests.

Facilities

8/10

the hotel provides free wifi throughout the premises. there's a business center available for printing and faxing. a fitness center is available, equipped with treadmills and weights. parking is available nearby, though it might have an extra charge.

0 Helpful