Holiday Inn Krakow City Centre * Old Town Spa from $130

Name: Holiday Inn Krakow City Centre By Ihg, Krakow
Address: Ul Wielopole 4, Krakow, Lesser Poland, 31-072
Price range: US$250+
Rating: 8.9

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Holiday Inn Krakow City Centre By Ihg Facilities photo

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Key details

About the Hotel

Ul Wielopole 4, Krakow, 31-072

Steps from the Old Town

Great

8.9

9.3

/10

4.8

4.6

Loved by Holiday Inn Krakow City Centre By Ihg guests

Spacious rooms

Excellent location

Delicious breakfast

Comfortable beds

"Perfect location, lovely big room with bath and shower."

Sian from United Kingdom

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"We were upgraded to a premier room (i mentioned it was my sisters birthday) arrived to a plate of fruit and bottle of wine, we don't drink alcohol but nice touch."

sian-manon

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"I have travelled extensively, but the room was of highest standard i have ever experienced: very spacious and looking newly renovated."

Barbara

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4-star hotel in the heart of Krakow Old Town with event spaces

Location

The Holiday Inn(R) Krakow City Centre is located a five-minute walk from the Main Square, a historic center dating back to the 13th century. Nearby tram and bus stops provide convenient public transport access, while Kraków Główny train station is easily reachable. John Paul II International Airport Kraków-Balice is a mere 25-minute drive from the hotel.

Business Facilities

The hotel offers 12 fully equipped function spaces, accommodating events for up to 440 people. The stylish conference room includes audiovisual support and catering options. Located close to the ICE Krakow Congress Centre, it serves as a prime venue for meetings and conferences.

Dining Options

Guests can enjoy a continental buffet breakfast at The City restaurant, which serves a variety of breakfast items. For lunch and dinner, the Impresja restaurant offers Polish and Mediterranean cuisine. The Reflections Bar and Restaurant provides a laid-back atmosphere for light meals and drinks.

Wellness

The hotel features the TAO TAO Balinese SPA, staffed by native therapists offering authentic Balinese and Thai massages. The mini-gym allows guests to maintain their fitness regimen while traveling. After a day of exploration, guests can unwind with a wellness treatment or relax at the hotel bar.

Family-Friendly Amenities

Children 17 and under stay for free when sharing their parents' room. Up to two kids aged 12 and under can dine free from the main menu in on-site restaurants. The hotel also welcomes pets, making it suitable for the whole family.

Highlights

Location: Five-minute walk from Main Square

Business: 12 fully equipped function spaces

Dining: Impresja restaurant for Polish and Mediterranean cuisine

Wellness: TAO TAO Balinese SPA with authentic therapies

“The hotel occupies a prime spot, nestled conveniently close to the Old Town. Its conversion from a historic palace grants a unique charm, with modern interiors and extensive conference facilities designed for business and leisure. The spa's Balinese techniques and the varied breakfast buffet impressed me.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.6/10Review score

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Highlights from guests

DiningBreakfast Brilliance

The breakfast had every option imaginable! Cooked-to-order eggs were available, and there was a great selection, including gluten-free bread.

Oliver from Canada

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Guest ParkingValet Rocks!

Underground parking is available for smaller cars. If you have a larger vehicle, valet parking will take care of it.

Rajesh from India

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Room FeaturesSpacious Comfort

The premium king room was large and had all necessary facilities. The AC worked well during the summer heat.

Nadia from France

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BathroomExcellent Amenities

The bathroom was a good size with excellent, large towels in lovely condition. Toiletries and slippers were also provided.

David from Australia

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Select your room type

Holiday Inn Krakow City Centre By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room
2 persons
25 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
King Suite
2 persons
49 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
One-Bedroom Suite Sofa Bed
2 persons
50 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Holiday Inn Krakow City Centre By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Video games
Board games
Children's menu
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room
Spa & wellness centre
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Holiday Inn Krakow City Centre invites guests to indulge in a delightful culinary experience with its vibrant dining options. From the refreshing Mediterranean flavors to authentic Polish dishes, each venue offers a unique charm, perfect for any occasion.

Reflections Bar & Restaurant
Mediterranean and Polish
Ambiance
A lively atmosphere that combines modern decor with comfortable seating, ideal for casual gatherings or relaxing evenings.
Key Offerings
Savor light meals and cocktails, or immerse in Polish and Mediterranean cuisine in a stylish setting, complemented by an array of drinks and coffees.
Reservation
Not needed
Open for lunch and dinner, as well as cocktail hour.
Impresja
Polish and Mediterranean
Ambiance
Stylish and inviting, this venue offers a refined setting for those seeking an elevated dining experience.
Key Offerings
Dine on a menu that highlights local Polish flavors alongside Mediterranean specialties, perfect for food enthusiasts.
Reservation
Recommended
Lunch and Dinner; specific hours vary.
The City
Buffet with International Options
Ambiance
Bright and welcoming, designed for families and casual diners alike with plenty of seating.
Key Offerings
Start the day with scrambled eggs and pancakes from the buffet breakfast.
Reservation
Not needed
Breakfast service only.

Holiday Inn Krakow City Centre By Ihg Location

Ul Wielopole 4, Krakow, 31-072

Explore Krakow

Main Square

8-minute walk

A UNESCO World Heritage site, this bustling square features historic buildings, street performers, and local vendors.

Wawel Royal Castle

15-minute walk

A symbol of Polish heritage, this castle offers stunning architecture and rich history, with guided tours available.

St. Mary's Basilica

12-minute walk

Famous for its stunning altarpiece, this basilica hosts hourly trumpet signals from its tower, known as the Hejnal.

Planty Park

2-minute walk

A picturesque park surrounding the Old Town, perfect for leisurely strolls among trees and historical monuments.

Biking in the City

5-minute walk to rentals

Explore Krakow's bike-friendly paths. Rental services are nearby, offering a fun way to see the city at your own pace.

Spa Day at Nearby Wellness Center

10-minute walk

Indulge in relaxation with spa treatments and massage services, the perfect way to unwind after a day of sightseeing.

Impresja Restaurant

1-minute walk

This cozy eatery features a mix of Polish and international dishes, with seasonal specials and a welcoming atmosphere.

Klimaty Poludnia

4-minute walk

Known for its vibrant atmosphere, this restaurant serves hearty local fare with vegetarian options and craft beers.

Krakow's Rynek Glowny Central Square

8-minute walk

An energetic area with various street performers and seasonal events, offering a taste of local culture every evening.

Bunkier Sztuki Contemporary Art Gallery

12-minute walk

This unique gallery houses modern art exhibitions, making it a cultural hub for art lovers and casual visitors alike.

Getting around

City Centre
Krakow 9 min · 2300 ft
Airports
John Paul II International Krakow-Balice (KRK) 38 min · 15.7 mi
Katowice (KTW) 159 min · 65.8 mi
Train
Kraków Main Station 14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of PLN 100.0 per person.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Polish, Russian

Year renovated:

2008

Number of floors:

Number of rooms:

224

Former name

holiday inn krakow city centre, an ihg hotel

Reviews and Ratings

Feedback about Holiday Inn Krakow City Centre By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently highlight the Holiday Inn Krakow City Centre's excellent location, finding it ideal for walking to major attractions. Many appreciate the spacious rooms and comfortable beds, with some mentioning the availability of coffee and tea in the rooms. While most enjoy the breakfast, a few have noted it could be improved. Overall, guests find it provides a convenient base for exploring the city, with easy access to the Main Square.

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Review score

Based on 1148 verified reviews

9.2 /10

Perfect

94 %

Recommend

Location

9.6/10

Comfort

9.1/10

Value for money

8.4/10

Paid Wi-Fi

8.6/10

Pros

Main square proximity

Friendly staff

Comfortable bed

Excellent breakfast

Cons

Small bar

Harsh lighting

No swimming pool

Lounge inconvenience

Daniel from United States

Couple

king suite

4 nights in November 2025

Reviewed: February 10, 2026

9.3/10

a tender stay!

early access fruit platter clean room

the check-in staff gifted us early access, a sweet gesture since we arrived before the usual time. we also received a platter of fruit and biscuits. our room felt spacious and clean, especially with the window that actually opens.

the design appears slightly dated. i think some areas could use a little refreshing, but it wasn't really a big problem.

Rooms

9/10

Our king suite included thick blackout curtains, a supremely comfortable bed and air conditioning that maintained a perfect temperature. It was nice after long days exploring the city. the bathroom had useful towel rails and good toiletries.

Service

10/10

the staff were pretty good too assist with train details, contacting the service directly to gather information for us, invaluable for our travel plans. this helpful approach really showed their dedication.

Dining

9/10

I loved the huge selection available during breakfast. Fresh eggs were cooked exactly to my liking. we dined one evening, the food stood out with excellent preparation and delicious flavors, it was enjoyable.

0 Helpful

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Hannah from United Kingdom

Family with children

Premium King Room

3 nights in November 2025

Reviewed: January 26, 2026

9.3/10

Excellent City Center Experience

central location cute staff birthday decorations

The location is excellent. It is just a short walk to the main square. Staff members were cute. They helped to arrange balloon decorations for a birthday. I was surprised by the complimentary Prosecco and fruit left in the room. Breakfast offered many options. It suited everyone's needs.

Service

10/10

Staff were really nice too assist with train details. The reception contacted the service and provided complete details. Instead of just giving an address, they followed up with information updates.

Location

9/10

The hotel has a very convenient location near the city center. It is a short walk to the main square. The hotel's accessibility makes exploring the area easy.

Facilities

9/10

Breakfast includes a wide selection of fresh items. There is a restaurant available for drinks and meals. The rooms include coffee machines, pods, dressing gowns, and slippers.

0 Helpful

Alexander from Germany

Family with children

King Suite

4 nights in November 2025

Reviewed: January 22, 2026

9.0/10

fantastic experience

excellent location friendly staff clean room

the location is excellent near the market square staff are friendly i found the rooms very very comfy and tidy breakfast offered many choices for coeliacs like fruit yoghurt cheeses meats salads the egg station even had gluten free bread i would definitely stay here again and recommend it

i noticed the spa is quite small with no pool i also found the shower room to be not great since it lacked shampoo and the floor was quite wet

Location

9/10

the hotel offers a prime spot just a short walk from the central market square it makes accessing main attractions quite easy during your stay everything is so close

Facilities

8/10

breakfast has various options the buffet includes cooked to order items i saw omelettes available staff were helpful and i liked the fresh juice options it made the breakfast experience wonderful

Service

10/10

check in was very smooth and efficient i got a friendly welcome at the front desk the staff spoke english fluently and were very polite and helpful with my requests

Rooms

9/10

my room was spacious bright and well designed i appreciated the air conditioning the room had reliable fast wifi and a smart tv i also appreciated having a coffee machine in the room

0 Helpful

Kenneth from United States

Business traveller

Premium King Room

3 nights in November 2025

Reviewed: December 24, 2025

9/10

Really good stay. Was so good!

efficient staff clean room good service

the staff was very friendly and efficient. the room was clean and looked exactly like the photos online! i found shampoo and soap already there, a real plus. i could even see snow from my window, AMAZING!!!

i noticed the gym was a bit small.

Location

9/10

the hotel has an excellent location near the city center. it provides easy access to many attractions. also, there is a tram station and a bus station located close to the hotel for convenient transportation.

0 Helpful

Eileen from Ireland

Couple

Premium King Room

3 nights in November 2025

Reviewed: December 19, 2025

9/10

Fab location and helpful service

great water pressure great range

I stayed on the second floor in a very modern room. The shower was easy to operate, and it has great water pressure. I found the breakfast had both continental and cooked options. I really liked that continental had a great range of food.

0 Helpful

Grace from United States

Business traveller

Premium King Room

3 nights in November 2025

Reviewed: December 18, 2025

6/10

cold items indifferent staff

The room was clean, and the location met expectations.

The breakfast was underwhelming. I was disappointed. The hot items were not hot, and there weren't many healthy options AVAILABLE. The reception STAFF seemed indifferent, and did not offer assistance with local attractions.

0 Helpful

Joseph from United States

Single

Standard Room

4 nights in November 2025

Reviewed: December 12, 2025

6/10

filthy carpet missing bath

The hotel's location was acceptable. A short walk to the main square was convenient.

The room carpet was filthy. It really let down the whole experience. the room lacked a bath, despite photos suggesting otherwise. this reminded me of a significant misrepresentation, especially since i am an ihg rewards scheme member.

0 Helpful

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Questions of the users

About Holiday Inn Krakow City Centre By Ihg

Is there a swimming pool available for guests at the hotel?

12 November 2024

The hotel does not feature a swimming pool.

Are hairdryers and bathrobes included in the guest rooms, along with toiletries?

5 September 2024

All rooms come equipped with a hairdryer, bathrobe, and a selection of shampoo and shower gel. Conditioner is not provided in Classic rooms but can be delivered upon request.

What is the parking availability for guests at the hotel?

17 October 2024

Parking spaces are limited and reservations cannot be made for parking.

Can you explain the difference between the two king room pricing options?

28 November 2024

To provide clarity on the different prices for the king room, additional details such as the dates of your intended stay and currency are needed, as various offers may apply.

Are there ironing facilities available in the guest rooms?

15 January 2025

Each room is equipped with ironing facilities.

What type of dinner is included in the rate that features dinner?

30 December 2024

The dinner included in the rate features a three-course meal from a set menu or buffet options.

Is there a Wi-Fi connection available for guests throughout the hotel?

20 March 2025

Complimentary Wi-Fi is available throughout the hotel for guests.

Are pets allowed to stay at the hotel?

10 February 2025

Pets are welcome at the hotel.

What are the charging rates for telephone calls made from guest rooms?

9 April 2025

Telephone calls from guest rooms are charged at 13p per minute, in addition to the phone company's access charges.

Can children stay and eat for free at the hotel?

24 May 2025

Kids aged 17 and under can stay for free when sharing with their parents, and up to 2 kids aged 12 and under eat free per adult from the main menu in on-site restaurants.