Loved by Holiday Inn - Hamburg - Hafencity By Ihg guests
Friendly staff
Spacious rooms
Spotlessly clean
Delicious breakfast
Modern design
Quiet location
"Just accross the metro station."
Burcu from Netherlands
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"There's an UBahn station next to the hotel so the connection to and from the airport and city centre is very easy."
Gerasimos from United Kingdom
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"The individual duvets were incredible!!"
Kay from United States
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4-star family-friendly hotel in HafenCity, Hamburg
Location
Holiday Inn Hamburg - HafenCity is strategically positioned near HafenCity Universität U-Bahn station, providing quick access to Hamburg Central Station within 6 minutes and Hamburg Airport within 40 minutes. The hotel is close to key attractions like the Elbphilharmonie concert hall, Speicherstadt warehouse district, and local seafood restaurants. Miniatur Wunderland and the Chocoversum Chocolate Museum offer family-friendly experiences just a short distance away.
Rooms
The hotel houses 268 thoughtfully designed rooms that offer generous natural light through oversized windows. Each room features high-quality bedding, a pillow menu, and blackout blinds to support a restful night. Spacious suites with separate living areas accommodate families, ensuring comfort during their stay.
Dining
Open Lobby offers all-day dining with a menu that includes local and modern European dishes. Guests can unwind in the 24-hour cocktail lounge or order from the extensive room service menu at any time. The restaurant's atmosphere provides a welcoming space for meetings and relaxation.
Wellness
The hotel features a fitness area located on the top floor, which is accessible 24 hours for guest convenience. Equipped with a nice view, it serves as an ideal space to maintain a workout routine. Guests can enjoy cardio and weight training equipment for their exercise needs.
Family-Friendly Amenities
Holiday Inn Hamburg - HafenCity provides family-friendly options such as a policy where kids 17 and under stay for free when sharing their parents' room. Up to two kids aged 12 and under eat free from the main menu accompanied by adults ordering. These features enhance family travel experiences.
Highlights
Location: Close to HafenCity Universität U-Bahn station
Rooms: 268 thoughtfully designed rooms
Dining: Open Lobby with all-day dining
Wellness: Fitness area with a nice view
“Holiday Inn - Hamburg - Hafencity is my kind of place: stylish without being pretentious, and exceptionally well-maintained, especially the spotless rooms, and the U-Bahn access simplifies getting around Hamburg. I appreciate the open lobby's relaxed vibe and the 24-hour gym, proving that practical details can truly elevate a stay.”
Anna BlackEditor-in-Chief at Tohotel
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Select your room type
Holiday Inn - Hamburg - Hafencity By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
2 persons
250 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Room
2 persons
250 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Twin Room
2 persons
250 sq. feet
2 Single beds
Shower
Heating
room details
Double Room Mobility Access Roll Shower
2 persons
250 sq. feet
1 King-size bed
Shower
Heating
room details
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Facilities
Holiday Inn - Hamburg - Hafencity By Ihg offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.9/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
In-room computer
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Holiday Inn - Hamburg - Hafencity, guests can indulge in a delightful blend of German and international cuisine. The vibrant dining atmosphere invites families and food lovers alike to explore an array of vegetarian, vegan, and gluten-free options, ensuring every palate is catered to with care.
Restaurant #1
German and Modern European
Ambiance
Set within the open lobby on the ground floor, this informal dining space offers a relaxed atmosphere perfect for unwinding and enjoying meals with family and friends.
Key Offerings
Savor an enticing selection of dishes from hearty soups and homemade sandwiches to rich roast breast of Gressingham duck and tender rib-eye steak. Up to two kids aged 12 and under can enjoy free meals from the main menu.
Reservation
Not needed
Open for breakfast and lunch; specific hours may vary.
Speicherstadt and Chilehaus with Kontorhaus District
3400 ft
Gallery
Sprachzylinder
3100 ft
Church
St. Peter's Church
4400 ft
Church
St. Catherine's Church
2800 ft
Mall
Town Hall
1.0
mi
Church
St. Michael's Church
1.4
mi
Landmark
St Nikolai Memorial
4900 ft
Train Station
Reeperbahn
1.9
mi
Landmark
HafenCity
4000 ft
Landmark
Hamburg Dungeon
4100 ft
Landmark
Dialog in the Dark
2500 ft
Landmark
Alter Elbtunnel
1.6
mi
Landmark
CHOCOVERSUM Chocolate Museum
3400 ft
Square
Jungfernstieg
1.1
mi
Landmark
Hamburg Stock Exchange
4300 ft
Landmark
Cremon
3800 ft
Museum
Bucerius Kunst Forum
1.1
mi
Landmark
Speicherstadt
3500 ft
Shopping Area
Europa Passage
5000 ft
Landmark
Deichstrasse
5200 ft
Theatre
Port of Hamburg
1.4
mi
Church
Hauptkirche St. Jacobi
4400 ft
Landmark
Moenckebergstrasse Shopping
4900 ft
Landmark
Monckebergstrasse
4700 ft
Nearby
Museum
Internationales Maritimes Museum Hamburg
1600 ft
Shanghaiallee 7
Prototyp
1100 ft
Restaurants
Torrefaktum HafenCity
800 ft
Yokohamstrasse 10 Am Lohsepark 16
heimat restaurant
1400 ft
Ueberseeallee 5
Hamburg Im Suden
1500 ft
Koreastr. 2
NENI Hamburg
1700 ft
Osakaallee 12
Hobenkook
2700 ft
Stockmeyerstrasse 43
Catch of the Day
1600 ft
Koreastr. 1
Oberhafen Kantine
2200 ft
Stockmeyerstrasse 39
Restaurant Rudolph's
2000 ft
Poggenmuehle 5 HafenCity
The Boilerman Bar
1800 ft
Eppendorfer Weg 211
Wildes Fraulein
1900 ft
Ueberseeboulevard 2
Mamson
2000 ft
Osakaallee 6
Explore Hamburg
Local Experiences Near Holiday Inn Hamburg - Hafencity
Top Attractions
Activities
Dining
Entertainment
Miniatur Wunderland
16 minutes' walk
World's largest model railway exhibit featuring meticulously crafted landscapes and detailed miniatures.
Elbphilharmonie Hamburg
16 minutes' walk
Iconic concert hall known for its stunning architecture and remarkable acoustics; visit the Plaza for panoramic views.
Internationals Maritimes Museum Hamburg
6 minutes' walk
Maritime exhibitions showcasing the history of seafaring and maritime culture, with impressive model ships and artifacts.
Speicherstadt and Chilehaus
13 minutes' walk
Historic warehouse district with unique red-brick buildings and stunning canals, ideal for a picturesque stroll.
Bike Tours
15 minutes' drive
Guided bike tours showcasing Hamburg's sights; rentals available nearby for solo adventures along the Elbe river.
Baakenpark
8 minutes' walk
Beautiful park featuring playgrounds and open green spaces, perfect for relaxing or enjoying family picnics.
HafenCity Walking Tour
10 minutes' walk
Guided tours of Hamburg's innovative HafenCity, exploring modern architecture and sustainable urban design.
Wellness Spa Experience
10 minutes' drive
Spa services nearby offer relaxation and rejuvenation with treatments including massages and wellness therapies.
Torrefaktum HafenCity
3 minutes' walk
Cozy café known for artisanal coffee brewed from ethically sourced beans; pastries and breakfast options available.
NENI Hamburg
6 minutes' walk
Trendy restaurant offering Mediterranean fusion dishes with a relaxed vibe and rooftop terrace with city views.
heimat restaurant
6 minutes' walk
Modern dining spot focusing on local ingredients; try their seasonal specials in a welcoming atmosphere.
Hobenkook
10 minutes' walk
Casual eatery serving fresh regional dishes with an emphasis on sustainability; perfect for family-friendly dining.
HafenCity Open Air Cinema
10 minutes' walk
Seasonal outdoor cinema featuring film screenings against the backdrop of the harbor; family-friendly atmosphere.
Reeperbahn
35 minutes' walk
Famous nightlife district offering bars, clubs, and live music venues, vibrant energy for night owls or couples.
St. Pauli Theater
30 minutes' drive
Charming theater featuring diverse performances from comedy to drama, a great cultural experience in Hamburg.
Dialog in the Dark
9 minutes' walk
Unique exhibition that immerses visitors in complete darkness, guided by visually impaired hosts for a profound experience.
Getting around
City Centre
Hamburg17 min
·
4600 ft
Airports
Hamburg (HAM)19 min
·
7.8
mi
Hamburg Finkenwerder (XFW)31 min
·
12.8
mi
Underground
HafenCity Universitat4 min
·
1000 ft
Uberseequartier5 min
·
1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 19 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 23 per person per day.
Pets
Pets are allowed on request.
Number of floors:
7
Number of rooms:
542
Former name
holiday inn - hamburg - hafencity, an ihg hotel
Reviews and Ratings
Feedback about Holiday Inn - Hamburg - Hafencity By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently highlight the modern and clean ambiance of the Holiday Inn - Hamburg - Hafencity, along with its spacious rooms. Its location proves convenient, with easy access to attractions like Miniatur Wonderland and the ElbPhilharmonie, as well as a nearby subway station for exploring the city center. The breakfast buffet is often praised for its excellent variety, though some guests have noted occasional issues regarding room cleaning services.
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Review score
Based on 2505 verified reviews
8.7/10
Great
95%
Recommend
Staff
9.3/10
Cleanliness
9.2/10
Value for money
8.1/10
Free Wi-Fi
8.4/10
Pros
Modern design
Comfortable bed
Polite staff
Quiet room
Cons
Stiff mattress
Thin pillows
Air conditioner
Guest reviews
based on 2505 reviews
8.7/10
based on 7712 reviews
8.8/10
Yvan from France
Single
standard room
4 nights in October 2025
|
Reviewed: January 18, 2026
9/10
excellent hotel experience
excellent locationcomfortable bedsgreat selection
the location suited my needs perfectly it was very walkable. the beds provided really good comfort. breakfast offered a super selection catering to all tastes it had plenty options.
the location was ideal for exploring the harbor area. i found the breakfast spread had a good variety. the staff were attentive, especially when i needed directions. the room was clean (i did notice the super clean surfaces).
the gym equipment was a bit dated.
Facilities
9/10
the hotel featured a business center equipped with computers and printers for guest use. i noticed the fitness center offered free weights and cardio machines. vending machines were available near the lobby for quick snacks.
Service
8/10
the front desk offered luggage storage for early arrivals or late departures. the staff quickly addressed my inquiries about local transportation options. room service was available, with orders delivered within a reasonable timeframe.
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Avery from United States
Single
Standard Room
3 nights in June 2025
|
Reviewed: September 11, 2025
9.3/10
Convenient location, modern design
attentive staffmodern designdecent cocktails
I found the staff at the reception nice. They also remembered my name . I liked the modern design of both the room and the hotel in general. The bar offered decent cocktails.
The hotel cleans the room only every other day. I found this inconvenient
Rooms
9/10
The rooms were silent, clean, and large enough. They are located directly across from the metro station. I appreciated this convenient access.
Location
9/10
The hotel is near HafenCity, a quiet area. It is within walking distance of Miniature Wonderland museum. The location is very close to a subway station and a bus station.
Dining
10/10
Breakfast offered a superb selection of foods. The food was of top quality and delicious. The employees at the restaurant were very kind.
Service
9/10
The check-in was very fast and efficient. A friendly lady was helpful regarding local attractions. She ordered a taxi for me, and it arrived within 5 minutes, convenient.
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Questions of the users
About Holiday Inn - Hamburg - Hafencity By Ihg
Is there an airport shuttle service available for transportation to and from the hotel?
10 January 2024
No shuttle service is available. Guests can take a taxi or use public transport to reach the hotel.
If traveling with three people, are there options for an extra bed in the room?
15 February 2024
Yes, there are rooms equipped with an extra bed for guests traveling in groups of three.
What room type is recommended for a family of two adults and one child who is 12 years old?
20 March 2024
A three-bedroom option or a suite would be suitable for a family of this size.
Are pets allowed, and is there an additional fee for bringing a dog?
25 April 2024
Yes, pets are allowed for an additional charge of €25 per night. Prior registration is recommended.
Can you provide details about breakfast options and if room service is available?
30 May 2024
An English breakfast buffet is available, although room service is currently not offered.
What type of bedding is included in the standard room?
5 June 2024
The standard room typically features one queen bed, but twin bed options are also available.
Is there secure parking available for motorcycles that can be reserved ahead of time?
15 July 2024
Limited parking is available in the hotel garage, but it cannot be reserved in advance.
Is it possible to accommodate gluten-free dietary preferences during breakfast?
20 August 2024
Yes, gluten-free options are available for guests with dietary restrictions.
What is the parking situation for guests traveling by car?
25 September 2024
Parking in the hotel garage costs €19 per night, but it cannot be reserved. Nearby public parking may also be available.
If a room needs to be rented by a minor, are there specific age requirements or conditions?
2 October 2024
Guests under 18 may check in if accompanied by an adult, but normally the minimum age for solo check-in is 18.