Heartland Hotel Queenstown | Chalet-Style Views from $69

Name: Heartland Hotel Queenstown, Queenstown
Address: 27 Stanley Street, Queenstown, Otago, 9197
Price range: US$159+
Rating: 8.0

75 photos

Heartland Hotel Queenstown Exterior photo

Book on our site

up to 10% cheaper

than Booking.com

Key details

About the Hotel

27 Stanley Street, Queenstown, 9197

Next to Lake Wakatipu

Great

8.0

/10

3.5

3.8

Loved by Heartland Hotel Queenstown guests

Excellent location

Helpful staff

Good sized room

Lake view

Spacious interior

Comfy bed

"We had a chalet lodge for our family and was great we had two floors so our daughter could sleep and we could still make food and have a drink in evening."

Leedsloz from United Kingdom

read full review

"The location of the hotel is fantastic - a five minute walk from the waterfront, and it's high location means you get a fantastic lake view if you are front facing."

Swan

read full review

"Have very nice view of the lake and surrounding area."

Arvind

read full review

3-star Swiss-style retreat with breathtaking mountain views

Amenities

Heartland Hotel Queenstown offers a blend of comfort and accessibility in a scenic locale. The hotel is connected to Scenic Suites Queenstown, sharing a lobby area with a cozy bar and fireplace. Guests can enjoy complimentary access to the fitness center, alongside a restaurant and bar serving breakfast and dinner.

Rooms

Guest rooms at Heartland Hotel Queenstown include diverse configurations to suit various needs. Options include Chalet Rooms with unique A-frame styling, Superior Rooms featuring air conditioning and private balconies, and Family Rooms equipped with kitchenettes. Many accommodations come with stunning views of Lake Wakatipu and surrounding mountains.

Location

The hotel is conveniently situated on the main road of Queenstown township, just a five-minute walk from shops and eateries. Guests can easily access a variety of leisure activities, including bungee jumping and skiing. With majestic mountains and Lake Wakatipu nearby, the location combines the thrill of town access with natural beauty.

Pet-Friendly Policies

Heartland Hotel Queenstown accommodates pets in selected room types, making it friendly for guests traveling with dogs. They provide a welcoming experience for pets, offering beds, bowls, and a welcome gift. This allows guests to enjoy their stay with their furry companions without hassle.

Dining

Dining options at the hotel include Peaks Restaurant & Bar, focusing on contemporary New Zealand cuisine. Breakfast includes a hot buffet and a la carte options catered to various dietary preferences. The restaurant's all-day menu is available for lunch and dinner, showcasing flavorsome dishes made from fresh local produce.

Highlights

Location: Only a 5-minute walk to shops and eateries

Rooms: Accommodations with stunning views of Lake Wakatipu

Dining: Peaks Restaurant offers contemporary New Zealand cuisine

Pet-Friendly: Special amenities for dogs in selected rooms

“The A-frame chalet design is a distinctive touch in Queenstown. Shared facilities with Scenic Suites Queenstown give guests expanded amenities. I noted its family and pet-friendly focus, appealing to a specific travel segment.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

View hotel on map

Highlights from guests

Sports & FitnessGood gym!

The on-site gym had everything needed for a solid workout. Great to have this facility available and so close to the rooms.

George from Canada

Review on

Guest ParkingEasy parking

I was grateful for the plentiful free parking. Finding a spot was surprisingly easy, especially considering how central the location is.

Rajesh from India

Review on

DiningBuffet Options

The breakfast buffet was quite extensive, offering many options for everyone. I really enjoyed it and will book it again.

Ingrid from Sweden

Review on

Room FeaturesLake Views

My room had a wonderful view of the lake. It was awesome to wake up to such a scenic landscape every morning.

Naomi from Australia

Review on

Select your room type

Heartland Hotel Queenstown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Queen
2 persons
30 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Superior Queen Twin Single
2 persons
30 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Superior Split King Twin View
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

September 2026 - September 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

August 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Heartland Hotel Queenstown offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Vending machines
Smoke detectors

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area

Children

Cots
Children's menu

Spa & Leisure

Sauna
Jacuzzi

Room features

Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Heartland Hotel Queenstown, dining options celebrate local flavors and cater to a variety of dietary preferences. With inviting atmospheres and delectable menus, each venue promises a delightful culinary experience perfect for families and food enthusiasts alike.

Peaks Restaurant & Bar
Local, Vegetarian, Vegan, Gluten-free, Dairy-free
Ambiance
Family-friendly with a warm and welcoming atmosphere
Key Offerings
A diverse menu featuring New Zealand's fresh produce and international flavors, appealing to all taste preferences. Perfect for enjoying breakfast, dinner, or a cocktail hour with a view of the stunning surroundings.
Reservation
Not required
Breakfast and Dinner, plus Cocktail Hour; hours vary

Heartland Hotel Queenstown Location

27 Stanley Street, Queenstown, 9197

Explore Queenstown

Local Highlights

Skyline Queenstown

15 minutes' walk

Breathtaking views from the gondola, offering stunning vistas and thrilling luge rides at the summit.

Kiwi and Birdlife Park

15 minutes' walk

Home to native birds, featuring guided tours and conservation programs. Perfect for families and nature lovers.

Lake Wakatipu

9 minutes' walk

Stunning lake surrounded by mountains, ideal for scenic walks and picnics along the serene waterfront.

Queenstown Garden

7 minutes' walk

Beautifully landscaped gardens offering walking paths and a peaceful escape, popular for picnics and local events.

Shotover Canyon Swing

9 minutes' walk

Adrenaline-pumping swing over the Shotover River, perfect for thrill-seekers. Book ahead for this unforgettable experience.

Southern Lakes Heliski

7 minutes' walk

Heliskiing in the Southern Alps for adventurous guests. Seasonal availability, expert guides, and stunning snow-covered landscapes.

Queenstown Beach

5 minutes' walk

Relaxing beach area on Lake Wakatipu ideal for swimming and sunbathing. A great spot for families to unwind.

Fergbaker

3 minutes' walk

Casual bakery known for its delicious pies and fresh baked goods. Perfect for a quick bite or takeaway.

Erik's Fish and Chips

6 minutes' walk

Local favorite for traditional fish and chips, offering fresh seafood in a relaxed atmosphere. Takeaway available.

Caribe Latin Kitchen

7 minutes' walk

Vibrant restaurant serving flavorful Latin dishes. Great for groups and accommodating various dietary needs.

SKYCITY Queenstown Casino

8 minutes' walk

Lively casino featuring gaming tables, slot machines, and bars. Perfect for nightlife with occasional live music.

Fear Factory Queenstown

10 minutes' walk

Interactive haunted house offering thrilling scares for all ages. Great fun for families and friends.

Queenstown Mall

7 minutes' walk

Central hub for shopping and dining. Features local shops, eateries, and vibrant street performers.

Getting around

City Centre
Queenstown 4 min · 1000 ft
Airports
Queenstown (ZQN) 11 min · 4.5 mi
Te Anau Manapouri (TEU) 266 min · 109.8 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

until 10 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of NZD 33.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Dutch, Portuguese, Japanese, Hindi

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Scenic Circle A Line Queenstown

Reviews and Ratings

Feedback about Heartland Hotel Queenstown from previous guests about their experience.

Review summary

Based on recent reviews

Heartland Hotel Queenstown is appreciated for its convenient location, within easy walking distance to the town center. Guests often highlight the spacious rooms, and some rooms even feature nice views. While some guests have noted that the decor could use refreshing, the hotel offers a good breakfast, sometimes included, and convenient amenities like on-site parking, a valuable plus in Queenstown.

Show moreShow less

Review score

Based on 1584 verified reviews

7.5 /10

Very good

72 %

Recommend

Location

9.1/10

Staff

8.8/10

Breakfast

7.9/10

Facilities

7.9/10

Pros

Friendly staff

Lake view

Clean rooms

Free parking

Cons

Dated decor

based on 836 reviews

4/5

Jayden from New Zealand

Couple

Standard King Room

3 nights in November 2025

Reviewed: February 06, 2026

9.2/10

FANTASTIC stay!

spacious room king-size bed nice view coffee

I appreciated the spacious king room. The big window gave a nice view OUT. It was quiet despite the proximity to the main road. The short walk downhill to the mall was convenient, I loved that. The breakfast buffet had all the basics plus great coffee!

The gym toilet wasn't cleaned regularly.

Facilities

9/10

The onsite restaurant, 'The Peak', offers great food and service right on your doorstep. It IS a highlight. The hotel provides free wifi. Parking is available. This feature adds convenience with vehicles.

Rooms

8/10

The room features tea and coffee making facilities. I appreciated the convenience. The cozy cabin feel of the room added to the experience. Basic necessities are provided. This.

Dining

9/10

A good selection is available at breakfast. The breakfast buffet offered a variety of options to start the day. The restaurant onsite provides a convenient dining option without leaving the hotel. I REALLY liked that.

Location

10/10

The hotel IS located close to cafes and convenience stores. It is an easy walk into town from this location. The hotel's proximity to the town center was perfect. I thought it was VERY convenient.

Service

10/10

The staff are really friendly and accommodating. I thought this added to the positive atmosphere of the hotel. All staff provided great service, I FOUND.

0 Helpful

Show less

roger from united kingdom

Couple

superior king room

3 nights in November 2025

Reviewed: November 28, 2025

9.0/10

convenient location with comfy beds

lake views comfortable room

our top-floor front room provided great lake views. the location offered perfect walking distance to the town center. the comfortable room was super warm and spacious.

i found the lack of available parking stressful since it operates on a first-come, first-served basis. finding a spot later in the day was very difficult. i parked some distance from my room.

Location

9/10

the hotel is close to the shops, the gardens, and lake wakatipu, convenient. it is a short walk to the central business district. the proximity to amenities makes this spot great.

Dining

8/10

The in-house restaurant made dining easy. Breakfast was good. the breakfast included a wide variety of choices. it offers convenience wanting to dine in.

Service

10/10

the staff was awesome and very nice!!! i greatly appreciated their helpfulness. the staff provided quick responses to any questions i had. they delivered really good support.

0 Helpful

Roger from United Kingdom

Single

standard king room

3 nights in August 2025

Reviewed: September 06, 2025

6/10

stained carpet dead flies

The location worked fine. It was a short walk to the town center.

The room felt quite dated. i found stains on the carpet and some textiles. That wasn't great. even worse, some dead flies were on the floor. I mean, come on.

0 Helpful

Show more reviews

Questions of the users

About Heartland Hotel Queenstown

Does the hotel provide housekeeping services on a daily basis?

15 November 2024

Yes, daily housekeeping services are provided to ensure a comfortable stay.

Are there rooms available that feature a balcony with a view of the mountains or Lake Wakatipu?

23 December 2024

Yes, several rooms have balconies with stunning views of the mountains and the lake.

Is the rate shown for the standard triple room applicable for three guests?

10 January 2025

Yes, the displayed rate for the standard triple room is already calculated for three persons.

Can I include breakfast in a non-refundable price for the triple room?

5 February 2025

Yes, breakfast can be arranged to be included with the booking upon check-in. Just inquire with the front office team.

Is there luggage storage available if I arrive before check-in time?

18 February 2025

Yes, luggage storage is available. Just inform the staff upon arrival and specify how long you'll need it.

Are there any ground floor rooms available for those with mobility concerns?

6 March 2025

Yes, there are ground floor options available for guests who require easier access.

Is there a refrigerator in the rooms for storing snacks and drinks?

22 March 2025

Yes, all rooms are equipped with a mini fridge for your convenience.

What does a 'split view' mean in the standard super king/split view room?

14 April 2025

The 'split view' refers to a room configuration featuring a king-sized bed, with the option for it to be split into two single beds, and includes views of both the lake and mountains.

Can I bring my dog to the hotel?

2 May 2025

Yes, certain room types are dog-friendly. It's advised to confirm availability directly with the hotel.

What dining options are available on-site at the hotel?

15 May 2025

The Peaks Restaurant & Bar offers a variety of dining options for breakfast and dinner, with a menu featuring contemporary New Zealand cuisine.