Crowne Plaza Queenstown By Ihg, Queenstown ➤ Reviews, Rooms & Prices 2026

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Crowne Plaza Queenstown By Ihg Exterior photo

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Key details

About the Hotel

93 Beach Street, Queenstown, New Zealand, 9300

Next to Lake Wakatipu

Great

8.3

8.9

/10

4.2

Loved by Crowne Plaza Queenstown By Ihg guests

Helpful staff
Clean room
Perfect location
Great service

"We took a 5 week trip throughout Australia and South & North Island New Zealand. This was by far the BEST hotel we stayed at."

Marly from United States

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"Public bus going to and fro Queenstown Airport stops right in front of the hotel is a huge advantage."

Gisten from Singapore

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"Our room on the 7th floor had a beautiful view of the lake & mountains."

Danielle

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Location

Crowne Plaza Queenstown sits on the shores of Lake Wakatipu, offering panoramic views over The Remarkables mountain range. Just a short stroll away, guests can find dining and entertainment at Steamer Wharf. The hotel is also conveniently located near Skyline Queenstown and outdoor adventure activities.

Accommodations

Each guest room at the hotel comes with luxurious bedding and a private balcony or courtyard. Many rooms provide stunning views of Lake Wakatipu or the mountains. The natural color palette and autumnal gold accents create an inviting atmosphere for relaxation.

Dining

Threesixty Restaurant and Bar serves breakfast and dinner, showcasing local ingredients in flavorful dishes. Guests can enjoy the intimate atmosphere while taking in views of the lake and mountains. The bar features a cozy space for cocktails and casual gatherings.

Family-Friendly Amenities

Parents will appreciate the Kids Stay & Eat Free program, allowing children to enjoy meals without additional charges. The hotel offers family accommodations with space and comfort for all members. Activities around the hotel cater to both young and old adventurers.

Additional Services

The hotel provides valet parking and a 24-hour business center to meet the needs of all guests. An onsite fitness center allows visitors to maintain an active lifestyle throughout their stay. Ski and bike storage facilities accommodate those looking to explore the surrounding areas.

Highlights

Location: panoramic views over The Remarkables mountain range

Rooms: luxurious bedding with private balcony

Dining: threesixty Restaurant serving local ingredients

Family-Friendly: Kids Stay & Eat Free

“I find the lakeside location particularly appealing, placing guests steps from Steamer Wharf and a short walk from Queenstown's dining scene. The panoramic views from the rooms, especially those facing the mountains, are a noteworthy highlight. The hotel strikes a balance for families and business travelers alike with its event spaces and wellness options.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.7/10Review score

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Highlights from guests

Room FeaturesViews to Die For

Lake view rooms offer stunning vistas. Upper floors enhance the experience. Some rooms include balconies.

Ricardo from Brazil

Review on

DiningBreakfast Bliss

The breakfast buffet offers plentiful options. Start your day with a hot chocolate.

Mei Ling from Singapore

Review on

Sports & FitnessOnsite Gym

The hotel offers onsite gym facilities. You don't need to skip the workout. There's even coin laundry.

Steve from Canada

Review on

Guest ParkingValet Convenience

Valet parking made everything so easy. A quick call and the car was ready and waiting.

Olivia from United Kingdom

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Select your room type

Crowne Plaza Queenstown By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom King Suite Lake View

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Room Two Queen Beds

2 persons

345 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Standard Room

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Mountain View King Balcony 1 King Bed

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Crowne Plaza Queenstown By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games

Spa & Leisure

Sun terrace
Garden area

Room features

Air conditioning
Heating
Mini-bar
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

threesixty restaurant at Crowne Plaza Queenstown by IHG offers a delightful culinary experience that embraces local flavors and international influences. With warm, inviting settings perfect for families or romantic dinners, every meal is a chance to indulge in thoughtfully prepared dishes suitable for various dietary needs.

Crowne Plaza Queenstown By Ihg Restaurant photo

threesixty restaurant

Local and International

Ambiance

Family-friendly, modern, and romantic atmosphere

Key Offerings

A diverse menu featuring vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is designed to fuel your adventures in Queenstown, while dinner presents a great opportunity to enjoy a special dining experience.

Reservation

Recommended

Breakfast: 06:30 - 10:30, Dinner: 18:00 - 21:30

Crowne Plaza Queenstown By Ihg Location

93 Beach Street, Queenstown, New Zealand, 9300

Map view

93 Beach Street, Queenstown, New Zealand, 9300

City landmarks

Cable Car

Skyline Queenstown

2200 ft

Zoo

Kiwi and Birdlife Park

2300 ft

Landmark

G Force Paragliding

2100 ft

Nearby

Garden

Queenstown Garden

1200 ft

Square

Queenstown Mall

1100 ft

Lake Wakatipu

900 ft

Rees Street

William Gilbert Rees Statue

900 ft

65 Beach St

Moa Statue

500 ft

Theme Park

Fear Factory Queenstown

600 ft

Church

St Peter's Anglican Church

1500 ft

Theme Park

Shotover Canyon Swing

1100 ft

Torpedo 7

Southern Lakes Heliski

1800 ft

Gallery

Central Art Gallery Queenstown-Julia Milley

400 ft

Cemetery

Queenstown Cemetery

1400 ft

Gallery

Ivan Clarke Gallery

1300 ft

19 Marine Parade Williams Cottage

Vesta Design

1300 ft

Gallery

Artbay Gallery

1200 ft

35 Camp St

Hetties Rock & Crystal Shop

1400 ft

Gallery

Silver Fern Gallery

1400 ft

Gallery

Queenstown Arts Centre

1800 ft

Shotover &

AJ Hackett Bungy

1200 ft

Rees St Marine Parade

Queenstown Underwater Observatory

1100 ft

Casino

SKYCITY Queenstown Casino

1000 ft

Casino

Lasseters Wharf Casino

200 ft

Shopping Area

Aotea Gifts Queenstown

300 ft

Lake Hayes

1800 ft

Queenstown Ferries

400 ft

Beach St

Go Orange Jet Boat Queenstown

400 ft

Main Town Pier

KJet Queenstown

800 ft

Mall

O'Connells Shopping Centre

1300 ft

Restaurants

Fergburger

900 ft

42 Shotover Street

Finz Seafood and Grill Queenstown

500 ft

Beach St Steamer Wharf

Pub on Wharf

200 ft

88 Beach Street Steamer Wharf

Pier

500 ft

Steamer Wharf

The Taj Indian Kitchen

200 ft

75 Beach Street

Farelli's Trattoria

1000 ft

88 Beach Street Steamer Wharf

Explore Queenstown

Local Activities & Dining

Skyline Queenstown

9-minute walk

A gondola ride offers breathtaking views of the Remarkables and Lake Wakatipu, with thrilling luge tracks at the summit.

Kiwi and Birdlife Park

9-minute walk

Home to New Zealand's native wildlife. Experience a guided tour and learn about conservation efforts in a beautiful setting.

Queenstown Garden

5-minute walk

A serene retreat with stunning landscapes, walking paths, and a vibrant collection of native plants right beside the lake.

Lake Wakatipu

3-minute walk

New Zealand's third-largest lake, known for its picturesque beauty. Ideal for strolls, picnics, or enjoying water activities.

G Force Paragliding

8-minute walk

Thrill-seekers can take flight with stunning aerial views of Queenstown, with experienced guides ensuring a safe adventure.

Southern Lakes Heliski

4-minute walk

Experience untouched snow and breathtaking scenery on a heliskiing adventure, with packages tailored for all skill levels.

Yoga at The Yoga Studio

9-minute walk

Offers peaceful sessions for relaxation or rejuvenation with various classes available, perfect for stress relief.

Fergburger

4-minute walk

Famous for gourmet burgers, Fergburger offers diverse flavors in a casual atmosphere. A must-try when in Queenstown.

Finz Seafood and Grill Queenstown

2-minute walk

Known for its fresh seafood and lakeside views, it's ideal for a delightful meal with options for dietary needs.

The Taj Indian Kitchen

1-minute walk

Authentic Indian cuisine with a cozy atmosphere, catering to a variety of dietary restrictions. Reservations are recommended.

Pub on Wharf

1-minute walk

A vibrant tavern with stunning lake views, ideal for enjoying live sports, local brews, and socializing with friends.

Queenstown Gardens Café

5-minute walk

Perfect for families, this café offers snacks and drinks amidst beautiful gardens, with frequent live music events.

Getting around

City Centre

Queenstown8 min · 2000 ft

Airports

Queenstown (ZQN)13 min · 5.0 mi

Te Anau Manapouri (TEU)267 min · 110.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 06:00-11:00

Guest Parking

Private parking is possible on site at NZD 38 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of NZD 30 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Dutch, Portuguese, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, Afrikaans, Malay

Year renovated:

2006

Number of floors:

Number of rooms:

140

Former name

crowne plaza queenstown, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Queenstown By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

The Crowne Plaza Queenstown enjoys a fantastic location right in the town center, steps away from the main restaurants, shopping area, and the bus stop, with many rooms providing great views of the lake and surrounding mountains. Guests appreciate the clean and spacious rooms, while some have noted that the bathrooms feature a bathtub with a shower curtain. Valet parking is a convenient perk, and the breakfast buffet, including made-to-order eggs, is generally well-received.

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Review score

Based on 830 verified reviews

8.4/10

Great

87%

Recommend

Location

9.7/10

Staff

9.2/10

Value for money

7.5/10

Facilities

8.2/10

Pros

Clean property

Attentive staff

Convenient location

Kind staff

Good food choice

Cons

Sound proofing

Pricey breakfast

Room downgrade

based on 1793 reviews

4.5/5

Steve from Canada

standard room

4 nights in June 2025

Reviewed:August 28, 2025

9.0/10

convenient stay

lake viewmountain viewcentral location

i stayed four nights. i got a room overlooking the lake. views of the lake and mountains existed. the hotel is centrally located with many eateries nearby.

the bathroom needs to be updated. It was very outdated.

Service

9/10

The front desk staff was helpful and responsive. i used their valet service, i found it convenient. cruise options are nearby. Jetties are within walking distance.

Facilities

8/10

the bed and pillows were very comfy. the breakfast had good options. i was given a room overlooking the lake, though the view was amazing!

Location

10/10

The location was perfect. the wharf is opposite the hotel. several places to eat are very close. They are all within a few minutes' walk!

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Questions of the users

About Crowne Plaza Queenstown By Ihg

What distance separates the hotel from the nearest ski facilities?

12 February 2024

The hotel is centrally located, with Remarkables Ski Field about 40 minutes away and Coronet Ski Field around 25 minutes from the property.

Is it possible to settle the payment directly at the hotel upon arrival?

18 March 2024

Guests have the option to make payments online through booking platforms like booking.com or settle the bill upon arrival at the hotel.

Are there any stovetop facilities available in the guest rooms for preparing baby food?

22 April 2024

The hotel does not have rooms equipped with stovetops, but restaurant staff can assist with heating milk or other items.

Does the hotel provide laundry services for guests?

3 May 2024

A self-service laundry facility is available on-site for the convenience of guests.

Is a buffet breakfast served at the hotel?

15 June 2024

The hotel offers a delicious buffet breakfast each morning for guests.

Could you clarify if breakfast is provided via room service?

1 July 2024

While a full buffet breakfast is available, room service breakfast is unfortunately not offered.

Are connecting rooms available upon request?

20 August 2024

Connecting rooms can be arranged based on availability, so it's advised to check when booking.

Is smoking allowed in the hotel or on the balconies?

14 September 2024

The hotel maintains a non-smoking policy indoors. However, designated smoking areas are available in the courtyard and at the front of the property.

What dietary options can be accommodated for breakfast?

8 October 2024

The hotel caters to various dietary requirements, and it's best to inform the staff upon arrival about specific needs.

Are there accessible rooms that feature walk-in showers?

15 November 2024

There are accessible rooms equipped with walk-in showers, which can be requested during your booking process.

What amenities are there for business travelers?

23 December 2024

The hotel offers a 24-hour business center equipped with essential services such as printing, scanning, and unlimited Wi-Fi.

Can guests access parking facilities easily?

10 January 2025

Parking is managed on a first-come, first-served basis, and valet parking is offered at a cost of 30 NZD per night.

Is there a shuttle service available for airport transfers?

30 January 2025

The hotel doesn't operate its own shuttle service, but local shuttle services can be arranged for guests. The airport is approximately 20-25 minutes away.

Which rooms provide views of the lake?

5 April 2025

Rooms identified as 'lake view' and those marked 'balcony lake view' feature beautiful views of Lake Wakatipu from the balconies.