> Grosvenor Pulford Hotel & Spa | Spa Retreat from $181

Name: Grosvenor Pulford Hotel & Spa, Pulford
Address: Wrexham Road, Pulford, Pulford, Cheshire, CH4 9DG
Price range: US$157+
Rating: 9.1

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Grosvenor Pulford Hotel & Spa Room photo

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Key details

About the Hotel

Wrexham Road, Pulford, Pulford, CH4 9DG

Near Chester Zoo

Perfect

9.1

9.0

/10

4.5

4.2

Loved by Grosvenor Pulford Hotel & Spa guests

Free parking

Clean rooms

Delicious meals

Attentive staff

"The Spa was a welcome retreat with pool, jacuzzi, sauna and steam and a very nice outside Japanese theme garden for relaxing."

Paul from United Kingdom

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"The Palm Court restaurant is really nice, and a great setting for dinner and breakfast."

Stephen H from United Kingdom

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"The bathroom beautiful with a freestanding double ended bath."

Kelly

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4-star luxury hotel with opulent spa and dining in Chester

Amenities

The Grosvenor Pulford Hotel & Spa offers 75 thoughtfully-equipped bedrooms, three distinct dining options, and an opulent spa. The Spa by Kasia includes a 15-metre indoor swimming pool, sauna, steam room, and therapeutic Jacuzzi. Guests have access to leisure facilities from 3 PM on the arrival date until 11 AM on the departure date.

Rooms

Accommodations range from superior rooms adorned with luxury décor to deluxe two-floor layouts, featuring spiral staircases. Each room provides a comfortable space to unwind, complete with robes and slippers. The hotel provides a complimentary bottle of champagne for guests in superior rooms.

Dining

Dining options include the Palm Court restaurant, known for its AA Rosette-awarded British and European cuisine. Nelson's gastro-pub offers a selection of hearty British classics in a pet-friendly environment. Guests can enjoy signature Afternoon Tea in the luxurious surroundings of the Palm Court garden room.

Wellness

Spa by Kasia stands out as a key feature, providing a range of bespoke therapies and quiet relaxation areas. It offers tailored spa day packages that include lunch and full access to the leisure facilities. The Asian Sensory Garden and Penchan Snooze Room are elements designed for tranquility and rejuvenation.

Location

Located on the outskirts of Chester, the hotel provides easy access to attractions in both Chester and North Wales. Its scenic setting offers picturesque views, including the nearby Peckforton Hills. The hotel is part of the family-owned Nelson Hotels & Inns group, ensuring a consistent quality of service.

Highlights

Amenities: 75 thoughtfully-equipped bedrooms

Leisure: Spa by Kasia with a therapeutic Jacuzzi

Dining: Palm Court restaurant serving AA Rosette-awarded cuisine

Wellness: Tailored spa day packages

Location: Scenic views of Peckforton Hills

“The award-winning restaurant and relaxing spa stand out in this hotel nestled in Cheshire's countryside. While some rooms might present design issues, the property distinguishes itself with exclusive events and unique dining options. Overall, I believe it provides a luxurious experience tailored for both leisure and business.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningPalm Perfection

The Palm Court offers a stunning dining atmosphere and delicious food. Don't miss the Sunday carvery, it's outstanding!

Charles from United Kingdom

Review on

Spa & LeisureZen Escape

The spa boasts a pool, jacuzzi, sauna, and steam room. Plus, a very relaxing Japanese-themed garden awaits outside.

Sakura from Japan

Review on

Guest ParkingEasy Access

There is plenty of parking. It made arrival and departure stress-free!

Hans from Netherlands

Review on

BathroomLuxurious Soak

The deluxe bathroom had a freestanding double-ended bath. The photos don't do it justice!

Isabelle from France

Review on

Select your room type

Grosvenor Pulford Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Family Room
2 persons
33 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Double or Twin Room
2 persons
33 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Grosvenor Pulford Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Grosvenor Pulford Hotel & Spa, dining is a celebration of local flavors and culinary artistry. Palm Court offers a luxurious escape with exquisite British and European dishes, while Nelson's Bar creates a cozy haven for hearty, comforting fare, perfect for both casual gatherings and special celebrations.

Palm Court
British and European fine dining
Ambiance
Luxurious restaurant and piano bar with opulent décor, creating a sophisticated atmosphere.
Key Offerings
AA Rosette-awarded dishes featuring the finest local produce, alongside exclusive private dining menus for groups of twenty or more.
Reservation
Recommended for dinner and private dining.
Hours vary.
Nelson's Bar
Hearty British pub fare
Ambiance
A cozy and inviting country restaurant and pub, perfect for casual dining or intimate gatherings.
Key Offerings
Succulent roast meats served with Yorkshire pudding, fresh vegetables, and a selection of sauces, alongside a seasonal menu prepared with local ingredients.
Reservation
Not needed.
Hours vary.

Grosvenor Pulford Hotel & Spa Location

Wrexham Road, Pulford, Pulford, CH4 9DG

Explore Pulford

Local Highlights

Pulford Castle

1 minute walk

Historic Pulford Castle offers stunning architecture and scenic grounds ideal for a quick visit.

St Mary's Church

2 minutes' walk

This quaint church features beautiful stained glass and tranquil gardens, perfect for a peaceful stroll.

Grosvenor Museum

15-minute drive

A must-visit for history buffs, this museum showcases local artefacts and artwork framing local heritage.

Marford Quarry

30 minutes' walk

A nature reserve with walking trails offering views of wildlife and local flora, great for outdoor enthusiasts.

Paintball at Outpost Paintball

10-minute drive

An adrenaline-fueled paintball experience awaits at Outpost Paintball, suitable for thrill-seekers of all ages.

Relaxation at the Hotel Spa

0 minutes' walk

Unwind at the hotel's spa offering a range of treatments and serene environments designed for total relaxation.

Palm Court Restaurant

1 minute walk

Elegant dining featuring local British cuisine, with seasonal dishes and an inviting atmosphere. Reservations recommended.

The Storyteller

5 minutes' drive

A casual dining spot known for its pub classics and warm ambiance, perfect for families and groups.

Chester Live Rooms

15-minute drive

A vibrant venue hosting live music events featuring local and touring bands, suitable for all ages.

Theatr Clwyd

10-minute drive

This theater offers a diverse selection of performances, from drama to musicals, ensuring there's something for everyone.

Getting around

City Centre
Pulford 5 min · 1400 ft
Airports
Chester Hawarden (CEG) 18 min · 7.1 mi
Liverpool John Lennon (LPL) 74 min · 30.5 mi
Bus
Bus stop 13 min · 5.2 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Grosvenor Pulford & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Italian, Romanian, Polish

Number of rooms:

Former name

grosvenor pulford and spa

Reviews and Ratings

Feedback about Grosvenor Pulford Hotel & Spa from previous guests about their experience.

Review summary

Based on recent reviews

Grosvenor Pulford Hotel & Spa is a popular choice, known for its beautiful setting and easy access to Chester and Cheshire Oaks. Guests often appreciate the spacious and clean rooms, some even describing them as massive, with comfortable beds. The on-site Palms restaurant is frequently highlighted for its delightful dining experience; while some guests have mentioned occasional noise disturbances from cleaning activities, many others enjoy taking a stroll in the well-kept gardens.

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Review score

Based on 968 verified reviews

8.7 /10

Great

86 %

Recommend

Cleanliness

9.4/10

Comfort

9.3/10

Paid Wi-Fi

7.5/10

Breakfast

8.2/10

Pros

Beautiful furniture

Great pool

Fab breakfast

Lovely view

Good value

Cons

Noisy guests

based on 2317 reviews

4.5/5

jennifer from united kingdom

Couple

deluxe double room

3 nights in November 2025

Reviewed: December 25, 2025

9.0/10

lovely wedding anniversary!

attentive staff prepared meals

we celebrated our anniversary here and it was wonderful. the staff were so attentive and ensured we had everything we needed for our stay. the restaurant service was prompt, and our meals arrived perfectly prepared (i was particularly impressed).

the phone in our room was not working. i had to use my mobile to call reception for assistance at one point, a minor inconvenience.

Facilities

9/10

the hotel has a spa area with a large pool. it also has a well-equipped gym with three treadmills and two stationary bikes and a sauna for relaxation after a workout.

Service

10/10

the reception team was helpful with directions and check-in. the bar staff were quick to prepare drinks. the waiting staff in palm court were attentive and professional throughout dinner.

Location

9/10

the hotel offers easy parking . there is a bus stop conveniently located near the hotel entrance. the hotel grounds feature beautiful gardens for a peaceful stroll.

Rooms

9/10

the room included a comfortable king-sized bed. there was a separate seating area for relaxation. the bathroom featured two separate sinks and a rainfall shower.

Dining

8/10

breakfast featured a buffet with many options. the restaurant offers live music (a pianist!) during dinner hours. palm court has an extensive wine list with various vintages available.

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Mary from United Kingdom

Couple

deluxe double room

1 night in November 2025

Reviewed: December 21, 2025

9/10

superb rooms and atmosphere

lovely room great service

the room was lovely and clean , it exceeded my expectations. i really liked the bar and restaurant , they offered great service.

0 Helpful

jennifer from united kingdom

Couple

deluxe double room

3 nights in October 2025

Reviewed: December 11, 2025

9.3/10

flawless celebration

catering team dietary requirements

our wedding was hosted here, and it was perfect (we couldn't have asked for anything more). the food stood out with every guest complimenting the meal and the catering team accommodated all dietary requirements wonderfully. the wedding breakfast was very nice.

Facilities

9/10

the hotel features beautiful grounds ideal for relaxation and events, there is easy parking available .

Service

10/10

the staff are friendly and helpful, always ready to assist with any requests, the reception team is particularly attentive, providing support whenever needed.

Location

9/10

the hotel is located conveniently near a bus stop, providing easy access to nearby areas, this benefits guests who want to explore the surroundings without a car.

Rooms

9/10

the room was very very comfy and tidy, it was also spacious and well decorated, offering a luxurious feel (i especially liked the comfortable bed).

0 Helpful

Theodore from United States

Family with children

Superior King Room

3 nights in November 2025

Reviewed: November 24, 2025

6/10

inconsistent experience, room for IMPROVEMENT

slow service basic facilities

the food service was slow. It took a long time for anyone to take our order. the room i booked, a superior king room, lacked a bath robe and the tea and coffee facilities were fairly basic for the price i paid. it all seemed rather careless.

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Questions of the users

About Grosvenor Pulford Hotel & Spa

Are guests allowed to access the spa facilities as part of their booking?

10 January 2024

Guests enjoy complimentary access to the leisure club facilities, which include a swimming pool, Jacuzzi, steam room, sauna, and gymnasium.

Is there an extra charge for using the leisure facilities while staying at the hotel?

15 February 2024

Access to the leisure facilities is included in the room rate and can be enjoyed from check-in until check-out.

Can you confirm if the pool is currently operational?

22 March 2024

The swimming pool is open, but it is necessary to pre-book time slots before using it.

What is the policy regarding card pre-authorizations and refunds at check-out?

18 April 2024

To assist effectively, the name on the booking and date of stay would be needed for an accurate response regarding pre-authorizations and refund timelines.

Are children permitted in the swimming pool?

05 May 2024

Yes, children and babies are welcome in the pool during specific hours when accompanied by an adult.

What time frames are the leisure facilities available for guest use?

12 June 2024

Leisure facilities are accessible from check-in time to check-out time, with hours being Monday to Friday from 8:00 AM to 10:00 PM and Saturday to Sunday from 8:00 AM to 9:00 PM.

What culinary offerings are included in a half-board package?

25 July 2024

Half-board packages feature a £25.00 food and beverage allowance per guest, applicable at either the Palm Court or Nelson's bar, in addition to breakfast.

Is it possible to accommodate pets during a stay?

03 August 2024

Pets are allowed in all rooms for a supplement of £15.00 per stay, with specific rooms accommodating up to two dogs.

Can guests request a late check-out, and what does it entail?

30 September 2024

A late check-out can be arranged for a fee of £20.00, allowing for extended enjoyment of the facilities.

What types of beauty treatments are available during the weekend?

17 October 2024

Spa treatments are available on weekends, ensuring a relaxing experience for guests during their stay.