Sercotel Gran Hotel Conde Duque, Madrid ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Plaza Conde Valle Suchil, 5, Madrid, Spain, 28015

Near the city center

Great

8.3

8.8

/10

4.0

4.1

Loved by Sercotel Gran Hotel Conde Duque guests

Elegant ambiance
Attentive staff
Comfortable beds
Quiet atmosphere
Delicious breakfast
Well-equipped rooms

"The comfortable bed ensured a restful night's sleep, and we particularly appreciated the quiet atmosphere."

R.A from United States

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"The location is fantastic, right across from the plaza and close to the metro station."

Clara

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"Rooms are spacious and beautifully decorated in a traditional style sympathetic to the age of the hotel."

speedyDundee from United Kingdom

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Location

Sercotel Gran Hotel Conde Duque is strategically situated in the Chamberí neighbourhood, just a short walk from the vibrant Gran Vía. The hotel is less than 10 minutes away from Plaza España, providing easy access to many of Madrid's major attractions. This prime location allows guests to explore the city while enjoying the tranquility of a lush garden square.

Rooms

The hotel offers 141 spacious rooms, each equipped with hardwood floors, an interactive TV system, and free Wi-Fi. Guests can select from a pillow menu for personalized comfort, and room amenities include a minibar and a safe. Suites with stunning city views are also available, enhancing the guest experience.

Dining

Sercotel Gran Hotel Conde Duque features a charming tea lounge offering over 70 types of different infusions. Guests can start their day with a breakfast that emphasizes healthy organic products. The hotel's gastronomy service includes curated tapas tours to explore local flavors.

Wellness and Fitness

The hotel provides access to a semi-private gym, where guests can maintain their fitness routines 24 hours a day. Various exercise machines are available to accommodate different workout preferences. After an active day, guests can relax and rejuvenate in the hotel's tea lounge, known for its vast selection.

Business Facilities

The hotel includes eight versatile meeting rooms, with capacity for up to 90 people in the Conde Duque Room. All meeting spaces are equipped with modern technological solutions and free Wi-Fi, catering to business needs effectively. The hotel's dedicated team assists in organizing events to ensure a seamless experience.

Highlights

Location: Chamberí neighbourhood, less than 10 minutes from Plaza España

Rooms: 141 spacious rooms with hardwood floors

Dining: Tea lounge with over 70 types of different infusions

Fitness: 24-hour access to a semi-private gym

Business: Eight versatile meeting rooms, capacity for 90

Gastronomy: Breakfast emphasizing healthy organic products

“The hotel struck me as a blend of classic charm and modern practicality, with comfortable rooms and built in closet, coupled with its location in a lively neighborhood, close to a metro station that puts the city within easy reach. I particularly appreciate the tea room and outdoor spaces, ideal for unwinding after a day exploring Madrid's nearby attractions like Plaza España and the Royal Palace. It seems a solid choice for those seeking both convenience and a touch of local flavor.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

Sports & FitnessGym Access

The gym is open 24/7. It's spacious and well-equipped, located in the basement.

Jake R from United States

Review on

Guest ParkingParking Perks

Parking is available nearby. Hotel users receive a discounted rate.

Sun-woo P from South Korea

Review on

DiningBreakfast Variety

Breakfast was amazing! There was a generous buffet with many options.

Hans Müller from Austria

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BedroomMattress Comfort

The mattress was super comfortable. I slept very well.

Jean Dubois from France

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Select your room type

Sercotel Gran Hotel Conde Duque offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Extra Bed

2 persons

230 sq. feet

3 Single beds

Shower

Heating

room details

Twin Room

2 persons

230 sq. feet

2 Single beds

Shower

Heating

room details

Double Room Plaza View

2 persons

230 sq. feet

2 Single beds

City view

Shower

Heating

room details

Single Interior Room

2 persons

140 sq. feet

1 Single bed

Shower

Heating

room details

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Facilities

Sercotel Gran Hotel Conde Duque offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Sercotel Gran Hotel Conde Duque Location

Plaza Conde Valle Suchil, 5, Madrid, Spain, 28015

Map view

Plaza Conde Valle Suchil, 5, Madrid, Spain, 28015

City landmarks

Casino

Gran Via

1.0 mi

Museum

Prado National Museum

1.4 mi

Square

Plaza Mayor

1.2 mi

Palace

Royal Palace of Madrid

1.2 mi

Square

Puerta del Sol

1.2 mi

Landmark

Calle Ponzano tapas

1.2 mi

Football Stadium

Santiago Bernabeu Stadium

1.8 mi

Landmark

Parque del Retiro

1.4 mi

Museum

Museo Nacional Thyssen-Bornemisza

1.5 mi

Park

El Retiro Park

1.6 mi

Museum

Museo Sorolla

1.0 mi

Public Building

Cybele Palace

1.5 mi

Museum

Plaza de Cibeles

1.4 mi

Church

Real Basilica de San Francisco el Grande

1.4 mi

Museum

Museo de Historia de Madrid

3300 ft

Landmark

Templo de Debod

4200 ft

Landmark

Plaza de Oriente

4000 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

1.7 mi

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

5300 ft

Theatre

Teatro Real

1.0 mi

Landmark

Temple of Debod

1.2 mi

Museum

Anden 0

4200 ft

Landmark

Conde Duque Cultural Center

2300 ft

Garden

Royal Botanical Garden of Madrid

1.5 mi

Landmark

Circulo de Bellas Artes

1.3 mi

Landmark

Museum of Romanticism

4000 ft

Garden

Sabatini Gardens

1.1 mi

Square

Glorieta de Quevedo

2400 ft

Museum

Museum of the Americas

1.3 mi

Nearby

Museum

The Museum of Contemporary Art-Madrid

1300 ft

Restaurants

Chong Qing Taste

600 ft

Plaza del Conde del Valle de Suchil Número 7

Suchil 15

1000 ft

Plaza Conde del Valle de Suchil 15

Cafe Pub Garden

1300 ft

Calle Vallehermoso 15

Blossom's Coffee Shops

1100 ft

Calle de Alberto Aguilera 3

Puntarena

1100 ft

Calle de Alberto Aguilera 20

AviBurger

1300 ft

Calle de San Bernardo 97 Metro San Bernardo

La Tapa

1300 ft

Calle de San Bernardo 97

Restaurante Luxury

1300 ft

Calle Sandoval 18

Ristorante Pizzeria Fuoko

1600 ft

Calle de Emilio Carrere 9

Antipode

1300 ft

Calle de San Bernardo

Explore Madrid

Local Highlights

The Museum of Contemporary Art-Madrid

5 minutes walking

A vibrant space showcasing modern art, known for innovative exhibitions and engaging installations.

Prado National Museum

25 minutes walking

Renowned art museum housing masterpieces by Spanish masters like Velázquez and Goya, with guided tour options.

Royal Palace of Madrid

25 minutes walking

Stunning royal residence with opulent architecture, beautiful gardens, and seasonal tours showcasing its history.

Jardines del Arquitecto Ribera

8 minutes walking

Charming gardens ideal for peaceful strolls, featuring fountains and diverse plant life, perfect for relaxation.

Biking at Madrid Rio

10 minutes driving

Scenic pathways for biking along the river. Rentals available nearby, providing an exhilarating way to explore the city.

Yoga at Parque del Retiro

25 minutes walking

Outdoor yoga classes set in a beautiful park atmosphere, offering relaxation amidst nature. Great for all levels.

Chong Qing Taste

3 minutes walking

Sichuan cuisine spot known for spicy hot pot and noodles. Casual vibe, perfect for a quick and hearty meal.

Suchil 15

4 minutes walking

Cozy restaurant serving local Spanish dishes with a modern twist. Reservations recommended during peak hours.

Cafe Pub Garden

5 minutes walking

Lively pub atmosphere with a variety of snacks and drinks. Great for casual outings or watching sports.

Calle Ponzano tapas

25 minutes walking

Bustling street filled with tapas bars, ideal for food lovers. Weekly events featuring live music enhance the experience.

Museo Sorolla

20 minutes walking

An intimate museum dedicated to the works of Joaquín Sorolla, complete with lovely gardens and educational events.

Getting around

City Centre

Madrid15 min · 4000 ft

Airports

Adolfo Suarez Madrid-Barajas (MAD)33 min · 13.4 mi

Train

Principe Pio Train Station20 min · 1.0 mi

Underground

San Bernardo4 min · 1000 ft

Quevedo5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby at EUR 22 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 18 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian

Year renovated:

2011

Number of floors:

Number of rooms:

160

Former name

Gran Hotel Conde Duque

Reviews and Ratings

Feedback about Sercotel Gran Hotel Conde Duque from previous guests about their experience.

Review summary

Based on recent reviews

Sercotel Gran Hotel Conde Duque is frequently praised for its spacious and clean rooms, some even noting the generously sized bathrooms. The location is ideal, with convenient access to the San Bernardo metro station, placing guests near good bars, restaurants, and within easy reach of the city center. Many appreciate the varied and tasty breakfast, and the 24-hour gym is a welcomed amenity; however, a few guests have mentioned that the decor appears a bit dated.

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Review score

Based on 1813 verified reviews

8.1/10

Great

85%

Recommend

Location

9.0/10

Cleanliness

8.7/10

Paid Wi-Fi

6.9/10

Value for money

8.0/10

Pros

Friendly staff

Perfect location

Comfortable mattress

Stylish decor

Wide breakfast selection

Cons

Thin walls

Small room

based on 1202 reviews

4/5

Oliver from United Kingdom

Single

superior double room

3 nights in November 2025

Reviewed:January 06, 2026

6/10

clean roomlacking sound insulationquick entry

the room was clean and well prepared it had all facilities available

i found the sound insulation lacking i could clearly hear my neighbors it felt as if we shared the room i also noticed a staff member entered my room too quickly after knocking there was no time to respond

0 Helpful

Anne from Germany

Single

Double Room Plaza View

4 nights in November 2025

Reviewed:December 02, 2025

6/10

friendly staffno responseforgotten items

The breakfast was good. Many options were available. the staff gave a hand every time.

I FORGOT two items in my room and realised after checking out. i called the hotel two times. They told me to email the reception. I emailed them twice. They never wrote back. i then called again. They said they didn't find anything in the room.

0 Helpful

Emma from Australia

Family with children

superior double room

3 nights in October 2025

Reviewed:November 10, 2025

8.8/10

convenient stay

metro stationrange of machinescomplete selectionpoor service

the location is great near the san bernardo metro station. the gym had a wide range of machines. breakfast included a complete selection of foods.

i forgot items in my room and had to go back to get them. i emailed the reception twice and they did not write back. i called and they said they did not find anything.

Facilities

9/10

the hotel offers a gym that is well-equipped. it includes a wide array of machines and weights. this makes it suitable for comprehensive workouts who prioritize fitness .

Dining

8/10

the breakfast buffet had a decent selection. it provided a variety of options. guests could find choices to suit various tastes and dietary preferences each morning which was very convenient.

Location

10/10

the hotel is near the san bernardo metro station on line 4. guests can transfer to line 1 at bilbao station. this connects to atocha station and the historic city center easily.

Service

8/10

staff members were friendly and cute upon arrival. they provided assistance. i appreciated their responsiveness to requests and their willingness to help with directions and information.

0 Helpful

Questions of the users

About Sercotel Gran Hotel Conde Duque

Is there a possibility to have a balcony or terrace with a double room that overlooks the street?

10 November 2024

Certain double superior rooms feature a large terrace, while a selection of standard rooms includes a balcony.

Is early check-in available if I arrive at 7 AM in Madrid?

15 January 2025

Yes, early check-in can be arranged for a fee of 22€.

Can I find parking near the hotel, and is there any charge for emissions zone permits?

12 February 2025

Parking is available at the hotel for a fee of 20€ per night, and it is located outside of the emissions-free area.

Are there any facilities in the rooms for making coffee or heating food?

20 March 2025

Rooms are equipped with a minibar but do not include kettles or coffee machines. Kettles can be requested at the restaurant during operational hours.

If I arrive at the hotel after midnight, will I still be able to check-in?

25 April 2025

Check-in is accessible 24 hours a day, so a late arrival is not a problem.

Is there an option to wash laundry while staying at the hotel?

30 May 2025

Laundry service is available through an external company, usually taking around 48 hours. Additionally, self-service laundry facilities can be found nearby.

Can I safely leave my luggage at the hotel if I arrive before check-in time?

18 June 2025

Yes, the hotel provides luggage storage for guests arriving early.

Are there any options available for guests with gluten sensitivities during breakfast?

5 July 2025

Yes, a variety of gluten-free options are offered at breakfast.

Are small pets welcome at the hotel, and is there an additional fee involved?

8 August 2025

Small pets under 10 kg are allowed for an additional charge of 20€ per night.

Does the hotel provide fitness facilities for guests wanting to maintain their workout routine?

10 September 2025

Yes, there is a semi-private gym available for guests to use during their stay.