Hotel Fenix Gran Melia - The Leading Hotels Of The World, Madrid ➤ Reviews, Rooms & Prices 2025

75 photos

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Hermosilla, 2, Madrid, Spain, 28001

Close to El Retiro Park

Perfect

9.0

9.5

/10

4.6

Loved by guests

Attentive staff
Comfortable rooms
Delicious food
Rooftop access
Excellent service

"I chose Fenix because they have private, outdoor hot tubs on their 7th floor terrace."

Ray from United States

read full review

"The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day."

Lawrence

read full review

"The location is pretty much perfect for anything you'd like to do in Madrid."

Erich from Australia

read full review

Location

Hotel Fénix Gran Meliá is situated just steps from cultural landmarks like El Prado, the National Archaeological Museum, and the Thyssen Bornemisza. The hotel is in the bustling Salamanca district, aligned with the Paseo de la Castellana and Calle Serrano for shopping and business activities. It offers easy access to the city's main attractions and events.

Accommodations

The hotel boasts a variety of 200 guest rooms and suites, including the 968-square-foot Presidential Penthouse RedLevel Suite with two private terraces. The one-bedroom suites offer spaciousness with separate lounge areas and premium bathroom amenities. Each room incorporates soundproofing, 49-inch LED TVs, and luxurious bedding for an enhanced stay.

Dining

Chef Rainer Becker directs culinary experiences at Zuma, specializing in contemporary Japanese cuisine with distinct offerings like robata grilling and sushi. The Aduana Restaurant on the seventh floor combines Mediterranean dishes with impressive city views. Guests can unwind at the Fénix Cocktail Bar, known for its signature cocktails and relaxed ambiance.

Wellness

The Thai Room at Hotel Fénix Gran Meliá provides a range of specialized Oriental wellbeing therapies. Guests can book rejuvenating treatments designed to restore balance and tranquility. A 24-hour gym is available for those looking to maintain their fitness routine during their stay.

Meetings and Events

The hotel offers versatile event spaces designed for various gatherings, from weddings to corporate conferences. Equipped with advanced audiovisual technology, rooms can accommodate up to 100 guests. Customized services for planning and execution ensure every event's success.

Highlights

Location: steps from El Prado and Thyssen Bornemisza

Accommodations: 200 guest rooms and suites

Dining: Zuma specializing in Japanese cuisine

Wellness: Thai Room for wellbeing therapies

Events: versatile event spaces accommodating 100 guests

View hotel on map

Highlights from guests

DiningGastronomic Heights

The 'Red Level' lounge had non-stop gourmet food and drinks. Premium alcohol and Moët Chandon champagne flowed freely.

Charles from Canada

Review on

Room FeaturesSoundproof Sanctuaries

Rooms featured double windows, ensuring absolute quiet. Entry vestibules blocked all noise, and beds were very comfortable.

Ingrid from Sweden

Review on

Sports & FitnessMorning Runs

Retiro Park is only a short walk. It was ideal for morning runs. The location is bit away from the tourist traffic.

Noah from Australia

Review on

BathroomHansgrohe Heaven

The suites offered Hansgrohe showers and soaking tubs for sublime relaxation. The bathroom was sparkling and clean.

Olivia from United Kingdom

Review on

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at EUR 40 per day.

Wireless internet is available in the entire hotel for free.

Other information

A continental breakfast is served and charges are applicable.

There are no extra beds provided in a room.

Pets are allowed on request.

English, Spanish, Italian

Year renovated:2008

Number of floors:7

Number of rooms:98

Former name

gran melia fenix

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Room

2 persons

30 m²

1 Double bed

Heating

Air conditioning

room details

Supreme Room

2 persons

33 m²

1 King-size bed

Heating

Air conditioning

room details

Two-Bedroom Suite Red Level

2 persons

90 m²

1 King-size bed and 1 Sofa bed

Coffee machine

Heating

room details

Deluxe Room

2 persons

25 m²

1 Double bed

Heating

Air conditioning

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Madrid 1.5 km

Airports

Adolfo Suarez Madrid-Barajas (MAD) 20.4 km

Underground

Colon300 m

Serrano300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

EUR 40 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Video games

Spa & Leisure

Spa lounge
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Hotel Fenix Gran Melia invites guests to embark on a delightful culinary voyage with a mix of Mediterranean and international flavors. Each dining venue offers a unique atmosphere, ensuring memorable meals set against charming backdrops that enhance the authentic experience.

Hotel Fenix Gran Melia - The Leading Hotels Of The World Madrid Restaurant photo The photo shows a bright and airy restaurant or cafe with a modern and clean aesthetic. The space is long and narrow, with wooden flooring running throughout.

Along the right side of the room, there are several tables with light-colored tops and da

Hotel Fenix Gran Melia - The Leading Hotels Of The World Madrid Restaurant photo The photo shows an outdoor dining area on a balcony, likely at a restaurant or hotel. The dining space is set up with several tables for two, each neatly dressed with white linens, folded napkins, and place settings.

The tables are dark, possibly w

Hotel Fenix Gran Melia - The Leading Hotels Of The World Madrid Restaurant photo The photo shows a formal dining room, likely in a hotel or upscale restaurant. The room is bright and airy, with large windows draped in elegant, flowing beige curtains. Sheer white curtains are visible underneath the heavier drapes.

A round dining

ADUANA

Mediterranean and International

Ambiance

Modern and Romantic setting perfect for intimate dinners or celebratory occasions.

Key Offerings

Enjoy a carefully curated menu that showcases Mediterranean classics alongside innovative international dishes, all while surrounded by a stylish decor.

Reservation

Recommended.

Open Monday to Sunday for lunch from 13:30 to 16:00 and dinner from 20:30 to 23:00.

FENIX COCKTAIL BAR

Mediterranean

Ambiance

A blend of traditional and modern influences, providing a vibrant social atmosphere for lounging and entertaining.

Key Offerings

Indulge in an array of Mediterranean small plates paired with expertly crafted cocktails, accentuated by a chic ambience perfect for relaxation or socializing.

Reservation

Not needed.

Open daily from 10:00 to 01:00, with extended hours till 02:00 on Fridays and Saturdays.

Location

Hermosilla, 2, Madrid, Spain, 28001

Map view

Hermosilla, 2, Madrid, Spain, 28001

City landmarks

Museum

Prado National Museum

1.6 km

Casino

Gran Via

1.6 km

Park

El Retiro Park

920 m

Square

Plaza Mayor

2.2 km

Square

Puerta del Sol

1.7 km

Palace

Royal Palace of Madrid

2.3 km

Landmark

Parque del Retiro

920 m

Museum

Museo Nacional Thyssen-Bornemisza

1.4 km

Public Building

Cybele Palace

990 m

Football Stadium

Santiago Bernabeu Stadium

2.9 km

Museum

Plaza de Cibeles

940 m

Landmark

Calle Ponzano tapas

2.3 km

Museum

Museo Nacional Centro de Arte Reina Sofia

2.0 km

Museum

Museo Sorolla

1.3 km

Landmark

Plaza de Toros de Las Ventas

2.3 km

Landmark

Circulo de Bellas Artes

1.2 km

Museum

Museo de Historia de Madrid

1.3 km

Landmark

Paseo del Prado

1.1 km

Museum

Museo Lazaro Galdiano

1.4 km

Landmark

Palacio de Cristal

1.9 km

Garden

Royal Botanical Garden of Madrid

1.8 km

Museum

Anden 0

1.3 km

Park

Neptune Fountain

1.4 km

Landmark

Museum of Romanticism

1.1 km

Museum

CaixaForum Madrid

1.9 km

Square

Plaza de Santa Ana

1.9 km

Nearby

Museum

National Archaeological Museum

380 m

Library

Museum of the National Library

450 m

Square

Plaza de Colon

290 m

Museum

Museo de Cera de Madrid

320 m

Restaurants

Ten con Ten

260 m

6 Calle de Ayala

Epoque by Gran Melia

0 m

Calle Hermosilla 2

99 KO Sushi Bar

50 m

Calle del Marques de Villamagna 1

Romola restaurante

20 m

Calle Hermosilla 4

La Nicoletta Castellana

260 m

Paseo Castellana 4

Restaurante La Aduana

210 m

Calle Hermosilla 2 Azotea Gran Hotel Meliá Fenix

Dry Martini by Javier de Las Muelas

190 m

Calle Hermosilla 2 Plaza Colon

Mama Framboise Hermosilla

40 m

Calle Hermosilla 4

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Questions of the users

About Hotel Fenix Gran Melia - The Leading Hotels Of The World

What exactly is the Red Level service, and what benefits does it provide for guests?

22 January 2024

Red Level offers an exclusive experience with access to the Red Level Lounge, private check-in, a dedicated breakfast area, open bar service with tapas, and more personalized amenities during your stay.

Is it possible to accommodate three guests in one of the rooms?

15 February 2024

Yes, the Supreme room is designed to comfortably accommodate up to three guests, with the option for an extra bed.

What does the term 'half board included' refer to in your dining options?

5 March 2024

Half board rates allow guests to choose either lunch or dinner from a predefined menu consisting of various starters, main courses, and desserts. Beverages are not included, and gala dinners are excluded.

Why does the Genius discount appear in my search but not during the booking process?

28 March 2024

While Hotel Fenix Gran Melia participates in the Booking.com Genius program, discounts may not be available at all times, only during specific promotional periods.

Do the two-bedroom suites come with two separate bathrooms?

10 April 2024

Yes, the two-bedroom suite includes two independent bathrooms, plus a shared living area that provides lovely views.

Are there any complimentary parking options available with the Grand Premium Hot Tub Red Level room?

22 April 2024

Parking is not included in any room rates at Hotel Fenix Gran Melia. Additional arrangements will need to be made for parking.

Is on-site parking available and what is the height restriction for larger vehicles?

14 May 2024

Yes, the hotel offers in-house parking with a height restriction of 2 meters, accommodating larger vehicles such as mini-vans.

Can guests request early check-in at around 9 AM?

30 May 2024

Early check-in may be available depending on occupancy, but it is subject to the room category booked.

What are the pet policies at this hotel, especially for small dogs?

16 June 2024

Pets are permitted in rooms with a terrace. A contract outlining conditions and a daily fee will be provided.

Is there a fitness center available for guests to use?

29 June 2024

Yes, the hotel features a 24-hour gym for guests wishing to maintain their fitness routine during their stay.