Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World, Madrid
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Key details
About the Hotel
Hermosilla, 2, Madrid, 28001,
-
Close to El Retiro Park
Perfect
9.0
9.6
/10
4.7
4.6
/5
Loved by Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World guests
Attentive staff
Comfortable rooms
Delicious food
Rooftop access
Excellent service
"I chose Fenix because they have private, outdoor hot tubs on their 7th floor terrace."
Ray from United States
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"The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day."
Lawrence
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"The location is pretty much perfect for anything you'd like to do in Madrid."
Erich from Australia
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5-star luxury experience in Madrid's Golden Mile
Prime Location
Hotel Fénix Gran Meliá sits strategically in Madrid's Golden Mile, within walking distance to cultural highlights such as El Prado Museum and the National Archaeological Museum. Additionally, it is adjacent to the bustling shopping districts of Paseo de la Castellana and Calle Serrano. The central location provides convenient access to the city's essential business and leisure attractions.
Accommodations
The hotel offers diverse room types ranging from 269 to 968 square feet, designed to meet various guest needs. Guests can select from options such as the RedLevel Junior Suite, boasting extra space and exclusive amenities. For larger groups, the Two-Bedroom RedLevel Suite combines two private rooms for enhanced comfort.
Dining Options
Dining at Hotel Fénix Gran Meliá includes culinary experiences from renowned chef Rainer Becker at the Zuma restaurant, focusing on Japanese cuisine. The Aduana on the seventh floor serves Mediterranean dishes paired with captivating views of the Salamanca district. The Fénix Cocktail Bar provides a selection of signature drinks designed to enhance social gatherings.
Business Facilities
The hotel features a fully equipped Business Center to support corporate events and meetings. Customized event services include access to audiovisual equipment and professional planning assistance. Meeting spaces accommodate various layouts, making it suitable for weddings, conferences, and other special occasions.
Exclusive RedLevel Service
Guests booking the RedLevel service gain access to exclusive VIP areas and personalized service throughout their stay. This program offers additional privileges like direct access to the executive lounge and enhanced room amenities. RedLevel embodies the commitment to providing tailored experiences for discerning travelers.
Highlights
Location: Adjacent to El Prado and Calle Serrano
Dining: Zuma and Aduana restaurants on-site
Business: Fully equipped Business Center with meeting spaces
Service: Exclusive RedLevel offers VIP access
“From what I've read, this hotel distinguishes itself with its prime location in the upscale Salamanca district and exclusive Red Level service. The private outdoor hot tubs on the 7th-floor terrace and the complimentary treats certainly make it a standout choice. It sounds like a refined experience tailored for discerning travelers seeking a blend of luxury and convenience.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier Room
2 persons
30 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Supreme Room
2 persons
33 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Two-Bedroom Suite Red Level
2 persons
90 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
Pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Allergy-free rooms
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Welcome drink
Dining
Restaurant
Business
Fax/Photocopying
Spa & Leisure
Spa lounge
Facial
Beauty treatment
Public Bath
Room features
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Bedroom
Electric blankets
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
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Dining Onsite
Hotel Fenix Gran Melia invites guests to embark on a delightful culinary voyage with a mix of Mediterranean and international flavors. Each dining venue offers a unique atmosphere, ensuring memorable meals set against charming backdrops that enhance the authentic experience.
ADUANA
Mediterranean and International
Ambiance
Modern and Romantic setting perfect for intimate dinners or celebratory occasions.
Key Offerings
Enjoy a carefully curated menu that showcases Mediterranean classics alongside innovative international dishes, all while surrounded by a stylish decor.
Reservation
Recommended.
Open Monday to Sunday for lunch from 13:30 to 16:00 and dinner from 20:30 to 23:00.
FENIX COCKTAIL BAR
Mediterranean
Ambiance
A blend of traditional and modern influences, providing a vibrant social atmosphere for lounging and entertaining.
Key Offerings
Indulge in an array of Mediterranean small plates paired with expertly crafted cocktails, accentuated by a chic ambience perfect for relaxation or socializing.
Reservation
Not needed.
Open daily from 10:00 to 01:00, with extended hours till 02:00 on Fridays and Saturdays.
Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World Location
Hermosilla, 2, Madrid, 28001,
Explore Madrid
Explore Madrid's Vibrant Offerings
Top Attractions
Activities
Dining
Entertainment
El Retiro Park
12 minutes' walk
A serene escape featuring gardens, lakes, and playgrounds, perfect for picnics and leisurely strolls.
National Archaeological Museum
5 minutes' walk
Home to ancient artifacts, this museum showcases Spain's historical treasures, with free admission on Sundays.
Prado National Museum
20 minutes' walk
One of the world's finest art galleries, featuring masterpieces by Velázquez and Goya, offers guided tours.
Gran Via
19 minutes' walk
Madrid's bustling main street known for its shopping, theaters, and vibrant atmosphere, ideal for an evening stroll.
Yoga Classes at Epoque by Gran Melia
1 minute' walk
Relaxing yoga sessions available at the hotel, perfect for unwinding after a day of exploration.
Bike Rentals at El Retiro Park
12 minutes' walk
Biking through the park offers a fun way to enjoy the scenery. Rentals are available nearby for convenience.
Epoque by Gran Melia
1 minute' walk
A sophisticated setting serving Mediterranean cuisine with a focus on fresh ingredients and elegant presentation.
Ten con Ten
4 minutes' walk
Trendy eatery known for its Spanish tapas and vibrant atmosphere, perfect for casual dining with friends.
Teatro Español
20 minutes' walk
Historic theater featuring a variety of performances, including plays and concerts, in a cultural hub setting.
La Nuit
4 minutes' drive
A lively bar with a laid-back vibe, hosting live music sessions and offering unique cocktails for a night out.
Getting around
City Centre
Madrid 18 min · 5000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 31 min · 12.7 mi
Underground
Colon 4 min · 1000 ft
Serrano 4 min · 1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian
Year renovated:
2008
Number of floors:
7
Number of rooms:
200
Former name
hotel fenix gran melia
Reviews and Ratings
Feedback about Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World from previous guests about their experience.
Review score
Based on 345 verified reviews
9.1 /10
Perfect
90 %
Recommend
Breakfast
7.5/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
8.9/10
Free WiFi
8.8/10
Location
9.8/10
Paid Wi-Fi
9.0/10
Staff
9.6/10
Value for money
8.1/10
Pros
Excellent location
Helpful staff
Delicious food
Cons
Small bathroom
Poor service
Guest reviews
based on 2721 reviews
4.5/5
based on 532 reviews
9.0/10
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Questions of the users
About Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World
What exactly is the Red Level service, and what benefits does it provide for guests?
22 January 2024
Red Level offers an exclusive experience with access to the Red Level Lounge, private check-in, a dedicated breakfast area, open bar service with tapas, and more personalized amenities during your stay.
Is it possible to accommodate three guests in one of the rooms?
15 February 2024
Yes, the Supreme room is designed to comfortably accommodate up to three guests, with the option for an extra bed.
What does the term 'half board included' refer to in your dining options?
5 March 2024
Half board rates allow guests to choose either lunch or dinner from a predefined menu consisting of various starters, main courses, and desserts. Beverages are not included, and gala dinners are excluded.
Do the two-bedroom suites come with two separate bathrooms?
10 April 2024
Yes, the two-bedroom suite includes two independent bathrooms, plus a shared living area that provides lovely views.
Are there any complimentary parking options available with the Grand Premium Hot Tub Red Level room?
22 April 2024
Parking is not included in any room rates at Hotel Fenix Gran Melia. Additional arrangements will need to be made for parking.
Is on-site parking available and what is the height restriction for larger vehicles?
14 May 2024
Yes, the hotel offers in-house parking with a height restriction of 2 meters, accommodating larger vehicles such as mini-vans.
Can guests request early check-in at around 9 AM?
30 May 2024
Early check-in may be available depending on occupancy, but it is subject to the room category booked.
What are the pet policies at this hotel, especially for small dogs?
16 June 2024
Pets are permitted in rooms with a terrace. A contract outlining conditions and a daily fee will be provided.
Is there a fitness center available for guests to use?
29 June 2024
Yes, the hotel features a 24-hour gym for guests wishing to maintain their fitness routine during their stay.
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