"Booked a room with Matterhorn view and balcony. The view of the Matterhorn was amazing."
Michelle from Australia
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"The breakfast buffet was really nice, the best we've ever had anywhere as was the view of the mountain."
Robin from United States
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"We were impressed with how spacious the rooms were compared to many of the other hotels we stayed in during our trip, it was nice to be able to spread out a bit."
AsHammer from United States
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4-star mountain hotel in Zermatt with Matterhorn views
Location
Hotel Excelsior is centrally located in Zermatt, placing guests minutes away from the main ski lifts and mountain access points. The bus stop to all mountain railways is adjacent to the hotel. Zermatt is surrounded by 4,000-meter peaks, including the iconic Matterhorn, providing diverse mountain experiences.
Room Types
The hotel offers rooms with south-facing windows featuring views of the Matterhorn and the old village. Cozy accommodations are designed for relaxation after outdoor adventures in the nearby mountains. Each room provides a comfortable sleeping environment essential for recharging.
Dining Options
Hotel Excelsior includes two restaurants, Luna and La Ferme, where guests can savor specialties like beef fillet and lamb fillet. The Luna restaurant features a summer menu with lighter dishes and the renowned house specialty, 'Flambée Medici', prepared at the table. For easier meal planning, half-board options are available for CHF 50.00 per person.
Activities and Experiences
The hotel is an active meeting point for guests wanting to share mountain experiences and local knowledge. Outdoor activities include hiking through idyllic valleys and engaging with regional wildlife like chamois and edelweiss. Zermatt's scenic surroundings offer various winter sports, including skiing across 360 km of slopes.
Family-Friendly Options
Hotel Excelsior offers child-friendly amenities allowing families to enjoy their stay. The hotel provides access to outdoor activities suitable for all ages, with opportunities for children to experience the mountains. Additionally, there are special menus and ice cream offerings for younger guests.
Highlights
Location: Centrally located in Zermatt, near ski lifts
Dining: Two restaurants with local specialties
Activities: Access to 360 km of ski slopes
Family-Friendly: Child-friendly amenities and activities
“Hotel Excelsior strikes me as a standout choice in Zermatt. The family-run warmth elevates the experience, and those Matterhorn views are simply unforgettable. With its blend of Swiss charm and excellent dining, it's a comfortable base for mountain adventures.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Hotel Excelsior offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
13 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Balcony Matterhorn View
2 persons
23 sq. feet
2 Single beds
Balcony
Heating
room details
Deluxe Double Room Balcony Matterhorn View
2 persons
29 sq. feet
2 Single beds
Balcony
Heating
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Hotel Excelsior offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
Security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Skiing
Hiking
Cycling
Services
Room service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Children
Cots
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Mini-bar
Sitting area
Mirror
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Hotel Excelsior, a delightful culinary journey awaits with diverse dining options that promise to enchant. Experience a blend of local flavors and Italian fare, perfect for families and romantic dinners alike, all set within warm and inviting atmospheres.
Restaurant Luna
Italian and Local cuisine with vegetarian options
Ambiance
Modern and family-friendly setting
Key Offerings
Enjoy a delectable array of Italian specialties and hearty steakhouse favorites. This vibrant spot is perfect for gatherings and relaxed meals after a day of adventure.
Reservation
Not needed
Open daily from 09:00 to 22:00
Restaurant La Ferme
Italian and Local cuisine with vegetarian options
Ambiance
Traditional, romantic atmosphere suitable for intimate dining
Key Offerings
Relish exquisite flavors inspired by traditional Italian dishes, perfect for a cozy dinner. The warm decor and welcoming ambiance enhance the dining experience.
Reservation
Recommended
Open Wednesday to Sunday from 19:00 to 22:00
Pergola
Italian and Local cuisine with vegetarian options
Ambiance
Casual, relaxed setting ideal for family dining
Key Offerings
Savor a range of Italian classics and local dishes throughout the day. This inviting space is perfect for casual meals with loved ones or a midday break.
Reservation
Not needed
Open daily from 09:00 to 21:00
Hotel Excelsior Location
Hofmattstrasse 38, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes walking
Local history and culture on display, featuring exhibits on mountaineering and the iconic Matterhorn.
Mountaineer's Cemetery
4 minutes walking
Resting place for climbers who lost their lives on the Matterhorn, offering a somber yet beautiful tribute.
Gorner Gorge
5 minutes driving
A stunning natural gorge with paths to explore, perfect for photography and appreciating the raw beauty of nature.
Photopoint Kirchbrucke bridge
5 minutes walking
Idyllic bridge offering spectacular views of the Matterhorn, ideal for memorable photos.
Wolli park for beginners Sunnegga
5 minutes driving
Beginner-friendly ski park, perfect for families and novice skiers to gain confidence and skills.
Forest Fun-Park Zermatt
15 minutes walking
Adventure park featuring zip lines and tree-top courses, thrilling for both families and adventure-seekers.
Dossen Glacier Garden
10 minutes driving
A serene spot with views of glacial formations, ideal for relaxation and nature appreciation.
Take it Doner
5 minutes walking
Casual dining with delicious kebabs and wraps, perfect for a quick meal after a day of activities.
The Omnia
10 minutes walking
Fine dining with Swiss and international fare, featuring stunning views and an elegant atmosphere.
Zermatt Unplugged Festival
20 minutes walking (seasonal)
Annual music festival featuring diverse artists in stunning settings; a highlight on the local entertainment calendar.
Whymper's Bar
5 minutes walking
Cozy bar known for live music and a relaxed vibe, great for unwinding after a busy day.
Getting around
City Centre
Zermatt 2 min · 400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
A full breakfast is served at the price of CHF 1.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25
Reviews and Ratings
Feedback about Hotel Excelsior from previous guests about their experience.
Review score
Based on 308 verified reviews
8.6 /10
Great
90 %
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.3/10
Free WiFi
8.9/10
Location
9.5/10
Paid Wi-Fi
7.8/10
Staff
8.8/10
Value for money
8.2/10
Pros
Great location
Matterhorn view
Updated bathrooms
Tasty breakfast
Convenient walk
Cons
No coffee/tea
Bouncy bed
Guest reviews
based on 111 reviews
4.5/5
based on 611 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Excelsior
Is there a complimentary transport service from the train station to Hotel Excelsior for guests?
3 March 2024
Yes, complimentary transport is available from the train station to the hotel for guests.
Are there any fees associated with bringing a small dog during my stay?
15 April 2024
Small dogs are welcome at no additional charge.
If I arrive before check-in time, can I leave my luggage at the hotel?
20 May 2024
Luggage storage is available for guests arriving early, ensuring a hassle-free experience.
Does Hotel Excelsior provide elevator access?
10 June 2024
Yes, there is an elevator available for guests throughout the hotel.
What are the breakfast hours at the hotel?
5 July 2024
Breakfast is served daily from 7:00 AM to 10:00 AM in the Restaurant La Ferme.
Are there Matterhorn view rooms available for booking?
18 August 2024
Yes, the hotel offers rooms with stunning views of the Matterhorn, perfect for enjoying the landscape.
What is the cost for an extra bed in a room for children?
22 September 2024
An extra bed can be arranged for children at a fee of CHF 50.00 per person, including breakfast.
What types of cuisine are available at your restaurant?
30 October 2024
The restaurant serves a variety of dishes, including local specialties like beef and lamb fillet, complemented by a selection of regional wines.
Are there activities organized for guests wanting to explore the Zermatt area?
12 November 2024
The hotel can provide local knowledge and arrange outdoor activities for guests looking to explore the beautiful surroundings.
Can I enjoy half-board dining during my stay?
28 December 2024
Yes, guests can opt for a half-board option which includes a delightful 4-course dinner for CHF 50.00 per person each evening.