Hotel Excelsior Zermatt Exterior photoHotel Excelsior Zermatt Room photoHotel Excelsior Zermatt Room photo
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From110US$ /night
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920
-
Steps from the village center
Great
8.4
9.4
/10
4.7
/5

Location

Hotel Excelsior is centrally located in Zermatt, placing guests minutes away from the main ski lifts and mountain access points. The bus stop to all mountain railways is adjacent to the hotel. Zermatt is surrounded by 4,000-meter peaks, including the iconic Matterhorn, providing diverse mountain experiences.

Room Types

The hotel offers rooms with south-facing windows featuring views of the Matterhorn and the old village. Cozy accommodations are designed for relaxation after outdoor adventures in the nearby mountains. Each room provides a comfortable sleeping environment essential for recharging.

Dining Options

Hotel Excelsior includes two restaurants, Luna and La Ferme, where guests can savor specialties like beef fillet and lamb fillet. The Luna restaurant features a summer menu with lighter dishes and the renowned house specialty, 'Flambée Medici', prepared at the table. For easier meal planning, half-board options are available for CHF 50.00 per person.

Activities and Experiences

The hotel is an active meeting point for guests wanting to share mountain experiences and local knowledge. Outdoor activities include hiking through idyllic valleys and engaging with regional wildlife like chamois and edelweiss. Zermatt's scenic surroundings offer various winter sports, including skiing across 360 km of slopes.

Family-Friendly Options

Hotel Excelsior offers child-friendly amenities allowing families to enjoy their stay. The hotel provides access to outdoor activities suitable for all ages, with opportunities for children to experience the mountains. Additionally, there are special menus and ice cream offerings for younger guests.

Highlights

Location: Centrally located in Zermatt, near ski lifts

Dining: Two restaurants with local specialties

Activities: Access to 360 km of ski slopes

Family-Friendly: Child-friendly amenities and activities

“Hotel Excelsior strikes me as a standout choice in Zermatt. The family-run warmth elevates the experience, and those Matterhorn views are simply unforgettable. With its blend of Swiss charm and excellent dining, it's a comfortable base for mountain adventures.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Hotel Excelsior offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
140 sq. feet 
1 Single bed
Shower
Heating
Double Room Balcony Matterhorn View
2 persons
250 sq. feet 
2 Single beds
Mountain view
Heating
Balcony
Deluxe Double Room Balcony Matterhorn View
2 persons
315 sq. feet 
2 Single beds
Mountain view
Heating
Balcony
Economy Double Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Hotel Excelsior offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Mirror
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Hotel Excelsior, a delightful culinary journey awaits with diverse dining options that promise to enchant. Experience a blend of local flavors and Italian fare, perfect for families and romantic dinners alike, all set within warm and inviting atmospheres.
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo

Restaurant Luna

Italian and Local cuisine with vegetarian options
Ambiance
Modern and family-friendly setting
Key Offerings
Enjoy a delectable array of Italian specialties and hearty steakhouse favorites. This vibrant spot is perfect for gatherings and relaxed meals after a day of adventure.
Reservation
Not needed
Open daily from 09:00 to 22:00

Restaurant La Ferme

Italian and Local cuisine with vegetarian options
Ambiance
Traditional, romantic atmosphere suitable for intimate dining
Key Offerings
Relish exquisite flavors inspired by traditional Italian dishes, perfect for a cozy dinner. The warm decor and welcoming ambiance enhance the dining experience.
Reservation
Recommended
Open Wednesday to Sunday from 19:00 to 22:00

Pergola

Italian and Local cuisine with vegetarian options
Ambiance
Casual, relaxed setting ideal for family dining
Key Offerings
Savor a range of Italian classics and local dishes throughout the day. This inviting space is perfect for casual meals with loved ones or a midday break.
Reservation
Not needed
Open daily from 09:00 to 21:00

Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920
Map view
Hofmattstrasse 38, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes walking
Local history and culture on display, featuring exhibits on mountaineering and the iconic Matterhorn.
Mountaineer's Cemetery
Mountaineer's Cemetery
4 minutes walking
Resting place for climbers who lost their lives on the Matterhorn, offering a somber yet beautiful tribute.
Gorner Gorge
Gorner Gorge
5 minutes driving
A stunning natural gorge with paths to explore, perfect for photography and appreciating the raw beauty of nature.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
5 minutes walking
Idyllic bridge offering spectacular views of the Matterhorn, ideal for memorable photos.
Wolli park for beginners Sunnegga
5 minutes driving
Beginner-friendly ski park, perfect for families and novice skiers to gain confidence and skills.
Forest Fun-Park Zermatt
15 minutes walking
Adventure park featuring zip lines and tree-top courses, thrilling for both families and adventure-seekers.
Dossen Glacier Garden
Dossen Glacier Garden
10 minutes driving
A serene spot with views of glacial formations, ideal for relaxation and nature appreciation.
Take it Doner
Take it Doner
5 minutes walking
Casual dining with delicious kebabs and wraps, perfect for a quick meal after a day of activities.
The Omnia
10 minutes walking
Fine dining with Swiss and international fare, featuring stunning views and an elegant atmosphere.
Zermatt Unplugged Festival
20 minutes walking (seasonal)
Annual music festival featuring diverse artists in stunning settings; a highlight on the local entertainment calendar.
Whymper's Bar
5 minutes walking
Cozy bar known for live music and a relaxed vibe, great for unwinding after a busy day.
Getting around
City Centre
Zermatt2 min  ·  400 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel Excelsior provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25

Reviews and Ratings

Feedback about Hotel Excelsior from previous guests about their experience.
Review score
Based on 300 verified reviews
8.5/10
Great
90%
Recommend
Breakfast
8.9/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.2/10
Free Wi-Fi
8.0/10
Location
9.4/10
Paid Wi-Fi
6.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Great location
Matterhorn view
Updated bathrooms
Tasty breakfast
Convenient walk
Cons
No coffee/tea
Bouncy bed
Guest reviews
based on 111 reviews
4.5/5
based on 680 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Excelsior
Is there a complimentary transport service from the train station to Hotel Excelsior for guests?
3 March 2024
Yes, complimentary transport is available from the train station to the hotel for guests.
Are there any fees associated with bringing a small dog during my stay?
15 April 2024
Small dogs are welcome at no additional charge.
If I arrive before check-in time, can I leave my luggage at the hotel?
20 May 2024
Luggage storage is available for guests arriving early, ensuring a hassle-free experience.
Does Hotel Excelsior provide elevator access?
10 June 2024
Yes, there is an elevator available for guests throughout the hotel.
What are the breakfast hours at the hotel?
5 July 2024
Breakfast is served daily from 7:00 AM to 10:00 AM in the Restaurant La Ferme.
Are there Matterhorn view rooms available for booking?
18 August 2024
Yes, the hotel offers rooms with stunning views of the Matterhorn, perfect for enjoying the landscape.
What is the cost for an extra bed in a room for children?
22 September 2024
An extra bed can be arranged for children at a fee of CHF 50.00 per person, including breakfast.
What types of cuisine are available at your restaurant?
30 October 2024
The restaurant serves a variety of dishes, including local specialties like beef and lamb fillet, complemented by a selection of regional wines.
Are there activities organized for guests wanting to explore the Zermatt area?
12 November 2024
The hotel can provide local knowledge and arrange outdoor activities for guests looking to explore the beautiful surroundings.
Can I enjoy half-board dining during my stay?
28 December 2024
Yes, guests can opt for a half-board option which includes a delightful 4-course dinner for CHF 50.00 per person each evening.

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Check-in
16Apr2026Select date
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Rooms and Guests2 Guests, 1 Room