Dreams Riviera Cancun Resort & Spa, Puerto Morelos ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

Near the beach

Perfect

7.9

8.5

/10

4.3

3.8

Loved by guests

Beautiful grounds
Attentive staff
Spacious bedrooms
Wheelchair accessibility
Amazing food
Fun entertainment

"The bedrooms are beautiful and spacious - a very luxury feel."

Thamonna from United Kingdom

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"We had a room with a plunge pool and it was an excellent way to wind down."

Travys from United States

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"If you can, upgrade to the 'Preferred' rooms and take advantage of the better views, spa tub on the balcony."

Roger B

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Location

Dreams Riviera Cancun Resort & Spa is located along a natural white-sand beach in the Riviera Maya. The resort is situated close to the vibrant areas of Cancun and Playa del Carmen, providing easy access to local attractions. Its proximity to the quaint fishing town of Puerto Morelos makes it a convenient base for exploring the region.

Rooms

The resort features 486 spacious octagonal guest rooms and suites offering views of the garden, pool, or ocean. Each room is equipped with a private, furnished balcony or terrace. Guests can upgrade to the Preferred Club for enhanced amenities including upgraded mini-bars and exclusive lounge access.

Dining

Dining options include nine distinct venues that cover various cuisines and atmospheres. Notable selections comprise a French à la carte restaurant, an Asian fusion eatery, and a grill for beachside favorites. Guests also have access to the Sip, Savor & See program, allowing them to enjoy dining experiences at neighboring resorts.

Wellness

The Dreams Spa offers a wide range of treatments and relaxation options, including hydrotherapy circuits and dual treatment rooms for couples. The facility boasts a tranquil atmosphere where guests can enjoy massages and rejuvenating body treatments. After treatments, a refreshment bar is available with fruits and beverages.

Family Amenities

The resort provides an array of family-friendly activities, including non-motorized watersports and beach volleyball. A dedicated children's club offers games and supervised activities tailored for young guests. Additionally, the resort features a water park with mini waterslides, ensuring fun for all ages.

Highlights

Dining: nine distinct venues

Rooms: 486 spacious octagonal guest rooms

Wellness: Dreams Spa with hydrotherapy circuits

Family: children's club and water park

Activities: beach volleyball and non-motorized watersports

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Highlights from guests

DiningFoodie Paradise

The variety of dining options was a plus, with no reservations needed and 24-hour room service. The Seaside Grill was my favorite.

Lucas from Canada

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Children's AmenitiesKids' Heaven

The resort is very kid-friendly. There are nice activities for kids, designed to help traveling families enjoy their time.

Emma from Australia

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Room FeaturesSpacious Comfort

The rooms are spacious and clean with super comfy beds. Rooms have roll-in showers and the outdoor area is great.

Jane from United Kingdom

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Spa & LeisureRelax and Unwind

The spa is fantastic. I recommend trying the water treatments, it's a little oasis. I also received a free massage and spa credit.

Omar from Egypt

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Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

is available in for free.

Other information

All visitors are offered a buffet breakfast for a fee.

There are no cots provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

English, Spanish, Italian, Dutch, Portuguese

Number of floors:5

Number of rooms:486

Former name

dreams riviera cancun all inclusive

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Preferred Club Tropical view King

2 persons

42 m²

1 King-size bed

Shower

Coffee machine

room details

Preferred Club Tropical view Double

2 persons

42 m²

2 Double beds

Shower

Coffee machine

room details

Preferred Club Ocean View Outdoor Jacuzzi King bed

2 persons

41 m²

2 King Size Beds

Shower

Coffee machine

room details

Preferred Club Ocean front Bridal Suite

2 persons

112 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Puerto Morelos 2.8 km

Airports

Cancun (CUN) 23.8 km

Aeropuerto de Playa del Carmen (PCM) 39.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Cycling
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Aerobics

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Steam room
Outdoor Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Dreams Riviera Cancun Resort & Spa invites guests on a delightful culinary adventure with six distinct dining venues, showcasing a rich tapestry of flavors from French elegance to vibrant Mexican fare. Each restaurant offers a unique ambiance and carefully crafted menus, making every meal a special occasion to cherish.

Dreams Riviera Cancun Resort & Spa Puerto Morelos Restaurant photo

Bordeaux

French

Ambiance

Elegant dining room

Key Offerings

Indulge in a selection of sophisticated French dishes, including vegetarian and gluten-free options, for a refined dining experience.

Reservation

Recommended

Dinner only from 18:00 - 22:30 daily

Himitsu

Asian

Ambiance

Inviting and cozy setting

Key Offerings

Savor an array of Asian-inspired dishes with vegetarian and gluten-free choices available; a special treat for fans of sushi and other delights.

Reservation

Recommended

Dinner only from 17:30 - 22:30 daily

Portofino

Italian

Ambiance

Family-friendly and warm atmosphere

Key Offerings

Enjoy classic Italian cuisine with options for vegan and gluten-free diners, perfect for a casual family meal.

Reservation

Recommended

Dinner only from 18:00 - 22:30 daily

World Cafe

International

Ambiance

Lively buffet dining

Key Offerings

Explore a diverse menu throughout the day at this buffet, featuring local and international flavors; perfect for breakfast, lunch, and dinner.

Reservation

Not needed

Breakfast from 07:00 - 11:00, lunch from 12:30 - 16:00, and dinner from 18:00 - 23:00 daily

El Patio

Mexican

Ambiance

Family-friendly with a warm vibe

Key Offerings

Delight in authentic Mexican dishes with vegetarian and gluten-free options, perfect for family gatherings or an evening out.

Reservation

Recommended

Dinner only from 18:00 - 22:30 daily

Seaside

Grill/BBQ

Ambiance

Casual beachfront setting

Key Offerings

Enjoy a selection of grilled specialties with vegetarian and gluten-free options available, ideal for a relaxed lunch or dinner by the water.

Reservation

Not needed

Lunch and Dinner from 12:30 - 22:30 daily

Oceana

Seafood

Ambiance

Family-friendly and welcoming

Key Offerings

Feast on the freshest seafood dishes with vegetarian and gluten-free options available, perfect for indulging in coastal flavors.

Reservation

Not needed

Hours vary (lunch and dinner as per demand)

Location

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

Map view

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

City landmarks

Amusement Park

Mayan Water Complex

4.0 km

Nearby

Beach

Playa del Secreto

100 m

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

100 m

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Questions of the users

About Dreams Riviera Cancun Resort & Spa

What types of alcoholic drinks can I enjoy as part of the all-inclusive package?

15 December 2024

Guests can indulge in both international and domestic top-shelf spirits, along with fine wines and ice-cold beer, available at any of the six bars and lounges on the premises.

Is there any information regarding COVID-19 testing available at the resort?

20 January 2025

The resort offers complimentary COVID-19 antigen testing for guests traveling to the U.S. It's recommended to check the official website for detailed information and current travel requirements.

How can I request a room with a king bed instead of double beds?

5 February 2025

To inquire about changing bed preferences, reach out via the official social media channels with your reservation details. Please note that changes are subject to availability.

Are all of the restaurants and bars currently open, or are any areas closed due to COVID-19 precautions?

15 March 2025

Most restaurants and bars are operational, but it's advisable to check the current status of amenities as some areas, such as the sports bar, may have limited access for safety reasons.

How do I go about reserving a plunge pool room?

10 April 2025

For special requests like rooms with plunge pools, please contact the Reservations and Sales department to discuss available options.

Can families of five stay in the family suite, and does it feature two interconnecting rooms?

25 May 2025

The Family Suite Preferred includes two interconnected rooms, making it an ideal option for larger families.

What is the distance between the resort and Cancun International Airport?

30 June 2025

The resort is conveniently located approximately 32 kilometers from Cancun International Airport, about a 20-minute drive.

Is swimming in the ocean allowed at this location?

10 July 2025

Guests can enjoy swimming in the ocean at the resort's beautiful beach area, which is safe and accessible.

Does the Premium Deluxe Tropical & Garden View room feature a whirlpool on the balcony?

21 August 2025

Yes, this room offers an indoor whirlpool, providing an added touch of luxury for a relaxing stay.

Is there a store on the premises where I can purchase snacks and drinks?

15 September 2025

Yes, the resort includes a convenience store near the front desk, offering a variety of snacks and bottled water.

What dining options are available, and are there any dress codes for the restaurants?

30 October 2025

The resort features a diverse array of restaurants. Dress codes vary: casual attire is acceptable for some, while others may require a more elegant style. Check the specific requirements for each venue.

What activities are complimentary as part of the all-inclusive experience?

15 November 2025

Guests can enjoy a variety of activities, from non-motorized water sports to yoga classes and family-friendly entertainment, all included in the all-inclusive package.