Hard Rock Hotel Riviera Maya (Adults Only), Puerto Aventuras ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Near Dolphinaris Riviera Maya Park

Perfect

7.8

7.7

/10

3.8

3.9

Loved by guests

Clean rooms
Attentive staff
Delicious food
Pool activities

"So much to do from: snorkeling, kayaking, pool volleyball, water park, bmx/skate trampoline & ropes park, zip line over the ocean."

ClevelandGreen from United States

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"The beach was very nice but the beach is contained behind a rock retaining wall, but it was a nice swimming area as there was no seaweed."

Jennifer M from United States

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"It's an amazing resort full of activities and entertainment, there are sports, music, water parks, trampolines, a nightclub, pool (waterpolo as well)."

Jonathan

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All-Inclusive Experience

Hard Rock Hotel Riviera Maya offers an all-inclusive experience with unlimited food, beverage, and access to 5 specialty restaurants, including UMO for traditional Mexican cuisine and WAI for Thai flavors. Guests can enjoy a variety of nightly entertainment options, from live DJs to themed parties at Club Heaven Exclusive to Adult Guests. The resort provides access to premium amenities throughout the day and night.

Culinary Offerings

The hotel's dining options include five specialty restaurants featuring cuisines from Mexico, Thailand, and Italy, guaranteeing diverse culinary experiences. Faro Gastro Market serves an extensive menu where guests can sample various international dishes throughout the day. Each dining venue is designed to cater to various preferences, ensuring every meal is a delightful experience.

Luxurious Accommodations

With 1,264 guest rooms and suites, including rock star suites with expansive balconies, this hotel blends comfort with striking views. Rooms are equipped with complimentary beach bags, hydro spa tubs, and smart LED TVs, ensuring guests' needs are met. The layout and luxury amenities cater specifically to adult guests, enhancing the overall experience.

Wellness and Recreation

Rock Spa(R) provides holistic spa treatments, helping guests rejuvenate during their stay. The Body Rock(R) fitness center is equipped with Technogym machines, offering the necessary tools to maintain an active lifestyle. Guests can also enjoy two tropical pools and exclusive access to a private beach for relaxation and water activities.

Entertainment and Activities

The Hard Rock Hotel hosts numerous daytime and evening events, including live music and themed parties that engage guests in exciting activities. Guests can opt for leisurely pursuits like snorkeling in the exclusive areas or participating in fitness programs like Rock Om(R). The resort features a vibrant nightlife atmosphere at venues such as Arribo Bar and the Club Heaven.

Highlights

Location: Nestled along the Caribbean Sea

Dining: Five specialty restaurants for global flavors

Accommodation: Rock star suites with stunning views

Recreation: Tropical pools & private beach access

Wellness: Comprehensive spa services at Rock Spa(R)

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Highlights from guests

DiningTaco Heaven

The taco trucks are a must! Also, Umo's Mexican cuisine was a delicious standout during our visit, so make a reservation.

Javier from Spain

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Spa & LeisureRock Spa Bliss

The hydrotherapy was fantastic and the spa's ambiance was serene from start to finish. I recommend the massages!

Mei Lin from China

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Children's AmenitiesKids' Paradise

The splash park and lagoon-style beach kept my kids entertained all day. There is also a cool water park!

Kate from Australia

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Room FeaturesVeranda Luxury

The double-room had a private staircase to a massive veranda with a jacuzzi and washroom. Hammocks are a nice touch!

Jean-Pierre from France

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Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

is available in public areas for free.

Other information

At the hotel Hard Rock Riviera Maya (Adults Only) guests are invited to a full breakfast served for free.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

Number of rooms:1121

Former name

Aventura Cove Palace

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heaven Deluxe Gold King room

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

Rock Royalty Level Deluxe Platinum Two Double Beds

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Heaven Deluxe King Room

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Puerto Aventuras 1.9 km

Airports

Aeropuerto de Playa del Carmen (PCM) 20.0 km

Cancun (CUN) 75.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

Babysitting

Babysitting/Child services

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Snorkelling
Canoeing
Tennis court
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Karaoke
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Indulge in a variety of enchanting dining experiences at Hard Rock Hotel Riviera Maya. From vibrant Mexican flavors at Frida to serene sushi and Thai delights at ZEN, each restaurant invites guests to explore diverse culinary landscapes in settings that perfectly balance comfort and style.

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo

Restaurante #1

International

Ambiance

Elegant and contemporary

Key Offerings

A rich selection of international dishes that tantalize the palate, providing a cultural journey through diverse flavors.

Reservation

Hours vary.

Frida

Mexican

Ambiance

Family-friendly, Traditional

Key Offerings

Savor authentic Mexican dishes, complemented by vibrant decor, making it perfect for evening gatherings and cultural immersion.

Reservation

Recommended

Dinner

ZEN

Japanese, Sushi, Thai

Ambiance

Family-friendly

Key Offerings

Enjoy a delightful array of sushi, vegetarian, vegan, and gluten-free options all served in a soothing, family-friendly environment.

Reservation

Recommended

Dinner

Ipanema

Brazilian

Ambiance

Family-friendly

Key Offerings

Experience the lively spirit of Brazilian cuisine with an array of grilled meats served in an inviting atmosphere that encourages sharing.

Reservation

Recommended

Dinner

Caffeto

American

Ambiance

Family-friendly

Key Offerings

Start the day right with breakfast, brunch, and lunch options that cater to vegetarian, vegan, and gluten-free diets in a warm, welcoming setting.

Reservation

Breakfast, Brunch, Lunch

Location

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Map view

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

City landmarks

Landmark

CEDAM Museum

1.0 km

Landmark

TAO Wellness Center

1.8 km

Landmark

Blu Riviera Maya

1.1 km

Marina

Marina Puerto Aventuras Office

1.9 km

Zoo

Dolphin Discovery Riviera Maya

1.9 km

Landmark

Puerto Aventuras Beach Marina and Golf Resort

1.6 km

Museum

Underwater Museum C.e.d.a.m

1.6 km

Ruin

Adoratorio

2.7 km

Landmark

Eco-Park Santuario De Los Guerreros

1.9 km

Landmark

Cenote Media Luna

2.5 km

Beach

Caleta Chac-hal-al

2.7 km

Beach

Paamul beach

2.8 km

Landmark

Cenote Chac-Mool

3.4 km

Landmark

Dolphinaris Barcelo

3.8 km

Lake

Cenote Azul

4.5 km

Landmark

Cenote, Garden of Eden

4.2 km

Landmark

Cenote Cristalino

4.2 km

Nature reserve

Kantun Chi

4.4 km

Landmark

Blue Cenote

4.5 km

Landmark

Chikin Ha

4.9 km

Landmark

Jardin Del Eden Cenote

5.0 km

Landmark

Cenote Ponderosa

4.9 km

Landmark

Cenote Eden

4.9 km

Nearby

Federal Highway Cancun _ Chetumal Km 272

Dolphinaris Riviera Maya Park

10 m

Restaurants

Santi&peccatori

490 m

Centro Comercial Marina Local e-1a Calle Bahia Xcacel

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Questions of the users

About Hard Rock Hotel Riviera Maya (Adults Only)

What is the estimated travel time from Cancun International Airport to the hotel, and is this the preferred airport for guests flying in from the US?

12 November 2024

The travel time from Cancun International Airport to Hard Rock Hotel Riviera Maya is approximately 65 minutes, although this may vary due to traffic conditions.

Does the hotel offer rooms with a separate living area?

5 December 2024

The specific room category being referred to does not include a living room. For detailed descriptions of the available room types, please visit the hotel's official website.

Is golf included in the all-inclusive package at the hotel?

20 January 2025

Golf is not included in the standard all-inclusive package, but under the Limitless All-Inclusive promotion, guests only pay a 25% service fee on the final price.

What are the regulations regarding pet stays at the hotel?

3 February 2025

The hotel allows dogs and cats, with a maximum of two pets per room. A fee of $150 USD per pet is charged for each stay, with an additional $150 USD per week for stays longer than seven nights. Each pet must weigh no more than 18 kilos (50 pounds).

Is it possible for a family with two kids to stay in a king bed room?

15 February 2025

The maximum occupancy for a king room is two adults. Therefore, additional accommodation may be required for children.

Are meals included in the hotel package, or are they charged separately?

28 March 2025

All meals, including breakfast, lunch, and dinner, are included in the all-inclusive package. However, services such as spa treatments, optional tours, golf caddies, and items from the Rock Shop are not included.

How can guests arrange transportation from the airport if there is no free shuttle service?

10 April 2025

For airport shuttle arrangements included in your reservation through Booking.com, please contact the platform directly with your reservation details. The hotel does not offer a complimentary airport shuttle.

Does the hotel provide accessibility options and wheelchair rentals?

21 May 2025

The hotel features ramps for easy access throughout the property, including reception, pool, and beach access areas. Elevators are available in all buildings, and wheelchair rentals can be arranged with an external provider.

Are there opportunities for snorkeling and kayak tours directly from the hotel?

2 June 2025

Yes, the hotel offers kayak activities and snorkeling tours in a private cove designed for guests, ensuring a safe and enjoyable experience.

Can kids aged 3 stay in the Kids Club unsupervised?

18 July 2025

The Kids Club is designed for children 4 years and older, so unfortunately, 3-year-olds cannot be left unattended in that space.