Hard Rock Hotel Riviera Maya (Adults Only), Puerto Aventuras ➤ Reviews, Rooms & Prices 2026

75 photos

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Exterior photo The photo shows a luxurious resort at dusk, featuring multiple swimming pools and buildings under a cloudy sky.

The main focus is on a large, lagoon-style swimming pool with various sections and levels, creating a meandering path of blue water. Th

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Interior photo The image shows the waiting area of a spa called "rock spa". The area is designed with a modern and luxurious feel, featuring a mix of textures and colors.

The background is a rich, warm brown, with a large arched opening framing the main reception

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Interior photo The photo captures a stylish interior space, likely a restaurant or bar, with a blend of modern and Asian-inspired design elements. The focal point is a substantial, square pillar constructed from light-colored, roughly cut stone blocks. This pillar

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Key details

About the Hotel

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Near Dolphinaris Riviera Maya Park

Great

8.2

7.8

/10

3.9

3.8

Loved by Hard Rock Hotel Riviera Maya (Adults Only) guests

Clean rooms
Attentive staff
Delicious food
Pool activities

"So much to do from: snorkeling, kayaking, pool volleyball, water park, bmx/skate trampoline & ropes park, zip line over the ocean."

ClevelandGreen from United States

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"The beach was very nice but the beach is contained behind a rock retaining wall, but it was a nice swimming area as there was no seaweed."

Jennifer M from United States

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"It's an amazing resort full of activities and entertainment, there are sports, music, water parks, trampolines, a nightclub, pool (waterpolo as well)."

Jonathan

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Accommodations

Hard Rock Hotel Riviera Maya offers 1,264 accommodations, including ocean-view suites and the exclusive Heaven section dedicated to adults. The Rock Suites feature expansive layouts and luxury amenities, including a personal assistant service and oversized private balconies with hydro spa tubs. Guests can choose between Swim-Up and Deluxe rooms, each offering distinct access to private pools and amenities.

Dining

The hotel hosts five specialty restaurants, including UMO for Yucatan cuisine and WAI for creative Thai dishes. Guests can enjoy unlimited food and drinks, including handcrafted cocktails available at multiple bars, while also experiencing signature dining events throughout their stay. The Faro gastro market serves a wide variety of international dishes in a lively, market-style setting.

Pools and Beaches

An inviting private white sand beach allows for exclusive relaxation and recreation, including snorkeling and kayaking in calm waters. The recently introduced Eden Pool offers swim-up cabanas and a lively atmosphere with entertainment and a full-service bar. Multiple sparkling pools, including swim-up bars, deliver additional aquatic experiences throughout the property.

Wellness

The Rock Spa(R) offers a variety of holistic treatments, combining ancient Mayan methods with modern spa practices. Wellness enthusiasts can access the Body Rock(R) Fitness Center, featuring state-of-the-art equipment for a complete workout experience. Yoga sessions provided through the Rock Om(R) program offer individual sessions designed to enhance relaxation.

Entertainment

Evening entertainment includes live DJ performances and themed parties at the exclusive Club Heaven, reserved for adult guests. A variety of daily activities, including music-based events and interactive games, keep guests engaged throughout their stay. Unique programs such as Sound of Your Stay(R) allow visitors to enjoy music in innovative ways, including borrowing a guitar during their vacation.

Highlights

Dining: five specialty restaurants

Accommodations: 1,264 iconic guestrooms

Pools: private white sand beach

Wellness: Rock Spa(R) services

Entertainment: Club Heaven for adults

Exclusive: Eden Pool experience

“This adults-only resort cultivates a vibrant atmosphere through live DJ entertainment and exclusive music programs. I think the all-inclusive concept extends beyond dining to wellness, with unique spa treatments. Its access to both serene relaxation and lively nightlife strikes me as a perfect balance, amplified by proximity to local cenotes and Mayan ruins.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

DiningTaco Heaven

The taco trucks are a must! Also, Umo's Mexican cuisine was a delicious standout during our visit, so make a reservation.

Javier from Spain

Review on

Spa & LeisureRock Spa Bliss

The hydrotherapy was fantastic and the spa's ambiance was serene from start to finish. I recommend the massages!

Mei Lin from China

Review on

Children's AmenitiesKids' Paradise

The splash park and lagoon-style beach kept my kids entertained all day. There is also a cool water park!

Kate from Australia

Review on

Room FeaturesVeranda Luxury

The double-room had a private staircase to a massive veranda with a jacuzzi and washroom. Hammocks are a nice touch!

Jean-Pierre from France

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Select your room type

Hard Rock Hotel Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heaven Deluxe Gold King Adults only

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Rock Suite Ocean Front Two Bedroom Personal Assistant

2 persons

1930 sq. feet

2 Queen Size Beds

room details

Deluxe King Bed

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Diamond King Bed

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Hard Rock Hotel Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Snorkelling
Canoeing
Tennis court
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Karaoke
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Indulge in a variety of enchanting dining experiences at Hard Rock Hotel Riviera Maya. From vibrant Mexican flavors at Frida to serene sushi and Thai delights at ZEN, each restaurant invites guests to explore diverse culinary landscapes in settings that perfectly balance comfort and style.

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a cozy and inviting cafe or dining area. The space has a warm, earthy color palette with dark wooden beams overhead, adorned with lush green foliage and vines, creating a natural and slightly rustic ambiance.

Several small, round ta

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a stylish and modern bar area. The bar itself is long and sleek, with a dark countertop and a metallic base. It's illuminated by a vibrant red neon strip running along the ceiling above, creating a lively atmosphere.

Several high sto

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo The photo shows a spacious and modern bar area, likely within a hotel or entertainment venue. The overall color scheme is warm and inviting, with neutral tones like beige, brown, and grey accented by pops of red.

The walls are a major feature, cover

Restaurante #1

International

Ambiance

Elegant and contemporary

Key Offerings

A rich selection of international dishes that tantalize the palate, providing a cultural journey through diverse flavors.

Reservation

Hours vary.

Frida

Mexican

Ambiance

Family-friendly, Traditional

Key Offerings

Savor authentic Mexican dishes, complemented by vibrant decor, making it perfect for evening gatherings and cultural immersion.

Reservation

Recommended

Dinner

ZEN

Japanese, Sushi, Thai

Ambiance

Family-friendly

Key Offerings

Enjoy a delightful array of sushi, vegetarian, vegan, and gluten-free options all served in a soothing, family-friendly environment.

Reservation

Recommended

Dinner

Ipanema

Brazilian

Ambiance

Family-friendly

Key Offerings

Experience the lively spirit of Brazilian cuisine with an array of grilled meats served in an inviting atmosphere that encourages sharing.

Reservation

Recommended

Dinner

Caffeto

American

Ambiance

Family-friendly

Key Offerings

Start the day right with breakfast, brunch, and lunch options that cater to vegetarian, vegan, and gluten-free diets in a warm, welcoming setting.

Reservation

Breakfast, Brunch, Lunch

Hard Rock Hotel Riviera Maya (Adults Only) Location

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Map view

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

City landmarks

Landmark

CEDAM Museum

2600 ft

Landmark

TAO Wellness Center

1.0 mi

Marina

Marina Puerto Aventuras Office

1.2 mi

Ruin

Adoratorio

1.5 mi

Landmark

Blu Riviera Maya

4300 ft

Landmark

Puerto Aventuras Beach Marina and Golf Resort

4500 ft

Zoo

Dolphin Discovery Riviera Maya

1.2 mi

Museum

Underwater Museum C.e.d.a.m

4700 ft

Landmark

Eco-Park Santuario De Los Guerreros

1.2 mi

Landmark

Cenote Media Luna

1.4 mi

Beach

Caleta Chac-hal-al

1.5 mi

Beach

Paamul beach

1.9 mi

Landmark

Dolphinaris Barcelo

2.2 mi

Landmark

Cenote Chac-Mool

2.1 mi

Lake

Cenote Azul

2.7 mi

Landmark

Cenote, Garden of Eden

2.5 mi

Landmark

Cenote Cristalino

2.5 mi

Nature reserve

Kantun Chi

2.6 mi

Landmark

Cenote snorkeling

3.0 mi

Landmark

Blue Cenote

2.7 mi

Landmark

Jardin Del Eden Cenote

3.0 mi

Landmark

Chikin Ha

2.9 mi

Landmark

Cenote Ponderosa

2.9 mi

Landmark

Cenote Eden

2.9 mi

Nearby

Federal Highway Cancun _ Chetumal Km 272

Dolphinaris Riviera Maya Park

100 ft

Restaurants

Santi&peccatori

1700 ft

Centro Comercial Marina Local e-1a Calle Bahia Xcacel

Explore Puerto Aventuras

Explore the Riviera Maya

CEDAM Museum

15 minutes' walk

Local art and history come alive at this museum featuring immersive exhibits and cultural displays.

Dolphin Discovery Riviera Maya

25 minutes' walk

Encounter dolphins at this popular marine park ideal for families and nature lovers. Offers unique swimming experiences.

Fatima Bay

25 minutes' walk

Serene beach with soft sands and clear waters, perfect for swimming and sunbathing away from crowds.

Cenote Chac-Mool

10 minutes' drive

Adventurous snorkeling in a stunning cenote, showcasing incredible underwater rock formations.

TAO Wellness Center

5 minutes' drive

Relaxing wellness activities including yoga, meditation, and spa treatments in a tranquil environment.

Santi&peccatori

10 minutes' walk

Italian cuisine with a cozy, warm atmosphere, known for its homemade pasta and exquisite wine selection.

Puerto Aventuras Beach Marina and Golf Resort

5 minutes' drive

Offering a diverse menu with ocean views, this venue is perfect for relaxed dining after a day of activities.

Marina Puerto Aventuras Office

25 minutes' walk

Vibrant marina hosting various water sports and eco-tours, great for thrill-seekers and families alike.

Dolphinaris Barcelo

40 minutes' drive

Unique dolphin shows and educational programs; highly recommended for families and marine life enthusiasts.

Getting around

City Centre

Puerto Aventuras22 min · 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM)32 min · 12.9 mi

Cozumel (CZM)58 min · 24.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

At the hotel Hard Rock Riviera Maya (Adults Only) guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of rooms:

1028

Former name

Aventura Cove Palace

Reviews and Ratings

Feedback about Hard Rock Hotel Riviera Maya (Adults Only) from previous guests about their experience.

Review score

Based on 3506 verified reviews

8.5/10

Great

79%

Recommend

Breakfast

8.5/10

Cleanliness

8.4/10

Comfort

8.6/10

Facilities

8.3/10

Free Wi-Fi

9.5/10

Location

8.6/10

Staff

8.8/10

Value for money

7.9/10

Pros

Friendly staff

Excellent restaurants

Fun water park

Cons

Poor service

Long wait times

Broken elevators

based on 15231 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hard Rock Hotel Riviera Maya (Adults Only)

What is the estimated travel time from Cancun International Airport to the hotel, and is this the preferred airport for guests flying in from the US?

12 November 2024

The travel time from Cancun International Airport to Hard Rock Hotel Riviera Maya is approximately 65 minutes, although this may vary due to traffic conditions.

Does the hotel offer rooms with a separate living area?

5 December 2024

The specific room category being referred to does not include a living room. For detailed descriptions of the available room types, please visit the hotel's official website.

Is golf included in the all-inclusive package at the hotel?

20 January 2025

Golf is not included in the standard all-inclusive package, but under the Limitless All-Inclusive promotion, guests only pay a 25% service fee on the final price.

What are the regulations regarding pet stays at the hotel?

3 February 2025

The hotel allows dogs and cats, with a maximum of two pets per room. A fee of $150 USD per pet is charged for each stay, with an additional $150 USD per week for stays longer than seven nights. Each pet must weigh no more than 18 kilos (50 pounds).

Is it possible for a family with two kids to stay in a king bed room?

15 February 2025

The maximum occupancy for a king room is two adults. Therefore, additional accommodation may be required for children.

Are meals included in the hotel package, or are they charged separately?

28 March 2025

All meals, including breakfast, lunch, and dinner, are included in the all-inclusive package. However, services such as spa treatments, optional tours, golf caddies, and items from the Rock Shop are not included.

How can guests arrange transportation from the airport if there is no free shuttle service?

10 April 2025

For airport shuttle arrangements included in your reservation through Booking.com, please contact the platform directly with your reservation details. The hotel does not offer a complimentary airport shuttle.

Does the hotel provide accessibility options and wheelchair rentals?

21 May 2025

The hotel features ramps for easy access throughout the property, including reception, pool, and beach access areas. Elevators are available in all buildings, and wheelchair rentals can be arranged with an external provider.

Are there opportunities for snorkeling and kayak tours directly from the hotel?

2 June 2025

Yes, the hotel offers kayak activities and snorkeling tours in a private cove designed for guests, ensuring a safe and enjoyable experience.

Can kids aged 3 stay in the Kids Club unsupervised?

18 July 2025

The Kids Club is designed for children 4 years and older, so unfortunately, 3-year-olds cannot be left unattended in that space.