Sandos Playacar All Inclusive (Adults Only), Playa del Carmen ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

Steps from Playacar Beach

Very good

7.3

7.2

/10

4.5

Loved by Sandos Playacar All Inclusive (Adults Only) guests

Well-kept grounds
Friendly staff
Delicious food
Beautiful beach
Nightly shows

"Beautiful beach, good pools, food was good quality."

Martin from United Kingdom

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"Great beach- best of the whole strip of hotels."

Leonid L from United States

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"Awesome beach with great swimming which gets quieter as you walk away from the craziness of Playa Del Carmen."

Ellen

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Location

Sandos Playacar is situated directly on one of the most beautiful beaches in the Riviera Maya, providing guests with seamless beach access. The hotel is located within the exclusive Playacar area, known for its pristine white sand and crystal-clear waters. Visitors can reach the bustling 5th Avenue in just a 5-minute taxi ride.

Accommodations

The hotel offers a variety of accommodations, including rooms with tropical gardens, pool views, or ocean views from private terraces. The Select Club area caters exclusively to adults, providing additional facilities such as a dedicated swimming pool and a beach club. Room options also include 24-hour room service for added convenience.

Dining

Sandos Playacar boasts more than 14 dining options, including a 24-hour room service menu, gourmet dining, and themed buffets. Guests can enjoy diverse cuisines ranging from authentic Mexican and Thai to Italian and Japanese. The Festival Grand Buffet offers international dishes for breakfast, lunch, and dinner.

Entertainment

Daily activities and sports are organized throughout the resort, including mini golf, water sports, and yoga sessions on the beach. Nightly entertainment includes spectacular shows held in the outdoor plaza, ensuring guests have a schedule full of fun. The hotel also features a vibrant nightlife with a nightclub and swim-up bars.

Wellness

The Spa del Mar offers a range of treatments, including full body massages and beauty salon services, for relaxation and rejuvenation. An outdoor hydrotherapy area and a Jacuzzi contribute to the wellness experience. Guests can indulge in spa services inspired by traditional methods to enhance their stay.

Highlights

Location: 5-minute taxi ride from 5th Avenue

Accommodations: Rooms with ocean views

Dining: 14 restaurants serving diverse cuisines

Entertainment: Daily activities and nightly shows

Wellness: Spa del Mar with a Jacuzzi

“An adults-only playground on a prime slice of Riviera Maya beachfront, this all-inclusive resort presents a mixed bag. While the location impresses with its proximity to Playa del Carmen, some reports reveal significant service and hygiene issues, which is a concern. I'd say proceed with caution, weighing the convenience against potential drawbacks.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.4/10Review score

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Highlights from guests

DiningFoodie Paradise

Multiple restaurants offered a huge variety of choices and catered to all tastes. The buffet was constantly replenished with fresh options.

Emily Carter from United States

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Sports & FitnessActive Holiday

Pickleball, swimming in several pools, and bikes for local exploration made for fun, active days.

Kenji Tanaka from Japan

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Room FeaturesSpacious Comfort

Rooms were spacious with balconies, offering jungle views and visits from local wildlife like monkeys.

Ingrid Muller from Germany

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Select your room type

Sandos Playacar All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Platinum King Junior Suite

2 persons

540 sq. feet

1 King-size bed

Shower

Bathtub

room details

Hacienda One Bedroom Suite

2 persons

790 sq. feet

2 Double beds

Shower

Balcony

room details

Select Superior Adults Only

2 persons

335 sq. feet

2 Single beds

Shower

Balcony

room details

Superior Single Room Adults Only

2 persons

35 sq. feet

1 Single bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Facilities

Sandos Playacar All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.6/10Review score

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Sports trainer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Sandos Playacar All Inclusive (Adults Only) features an impressive selection of dining options that celebrate both international flavors and authentic local cuisine. From vibrant Mexican specialties to delicate French dishes, each restaurant offers a unique journey through diverse culinary traditions, complemented by inviting atmospheres perfect for relaxed or romantic dining.

Sandos Playacar All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a beautifully set outdoor dining area on a lush green lawn. There are several long wooden tables arranged on the grass, each set for a meal. The tables are adorned with light green napkins, white plates, and clear glasses. Some tables

Sandos Playacar All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a dimly lit, modern room designed for entertainment, possibly a nightclub or a themed lounge. The walls and ceiling are predominantly black, creating a dark and immersive atmosphere.

The ceiling is a striking feature, adorned with n

Sandos Playacar All Inclusive (Adults Only) Playa del Carmen Restaurant photo In a brightly lit restaurant, a happy couple is enjoying a meal together. They are seated at a dark wooden table, engaged in conversation and smiling at each other. The woman, on the left, has long brown hair pulled back in a ponytail and is wearing

Gran Buffet Festival

International Buffet

Ambiance

Casual and family-friendly, the Gran Buffet Festival presents a lively setting for enjoyable meals.

Key Offerings

A plethora of global dishes available at live cooking stations, making each dining experience special.

Reservation

Daily from 07:00 - 11:00, 12:00 - 16:00, and 18:00 - 23:00.

Il Piemonte

Italian

Ambiance

Charming and inviting, perfect for a cozy dinner.

Key Offerings

Authentic Italian specialties crafted using traditional recipes.

Reservation

Hours vary.

Iztapalapa

Mexican

Ambiance

Vibrant and lively, embodying the spirit of Mexico.

Key Offerings

Traditional Mexican dishes, offering a taste of local culture.

Reservation

Daily from 07:00 - 11:00, 12:00 - 16:00, and 18:00 - 23:00.

Asiana

Asian

Ambiance

Modern and stylish, providing a serene dining experience.

Key Offerings

A fusion of Asian delights, showcasing flavors from various regions.

Reservation

Hours vary.

Chayita

Mexican

Ambiance

Family-friendly with a contemporary twist, suitable for dinners.

Key Offerings

A modern take on beloved Mexican favorites.

Reservation

Dinner only; exact hours vary.

El Gaucho

Argentinian

Ambiance

Warm and inviting, evoking the spirit of Argentina.

Key Offerings

Grilled meats and classic Argentinian fare prepared with expertise.

Reservation

Daily from 07:00 - 11:00 and 18:00 - 23:00.

Fogo de Janeiro

Brazilian

Ambiance

Bright and cheerful, reflecting Brazilian culture.

Key Offerings

A vibrant assortment of Brazilian meats and sides.

Reservation

Hours vary.

Le Gourmet

French

Ambiance

Sophisticated and elegant, offering an upscale dining experience.

Key Offerings

Classic French dishes with a modern flair.

Reservation

Hours vary.

Riviera Maya

Mexican

Ambiance

Charming and lively, steeped in regional culture.

Key Offerings

A wide range of authentic Mexican dishes.

Reservation

Hours vary.

Sandos Playacar All Inclusive (Adults Only) Location

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Lote 1 Manzana 1 Fracc. Playacar,, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

2.3 mi

Mall

Playacar Center Shopping Mall

3200 ft

Landmark

Fun Fitness Globetrotters

3200 ft

Beach

Playacar Beach

2.6 mi

Landmark

Quinta Avenida

2.2 mi

Landmark

Mahi Golf Course

3200 ft

Landmark

Cenote Calavera

1.5 mi

Landmark

Hard Rock Campo de Golf

4300 ft

Landmark

Zona Arqueologica Playa del Carmen

1.5 mi

Store

Centro Maya

1.9 mi

Park

Xel-Ha Park

1.0 mi

Landmark

Alltournative

5200 ft

Golf Course

Campo de Golf Playacar

5300 ft

Landmark

Xaman Ha Aviary

1.3 mi

Landmark

Playa del Carmen Archeological Site

1.1 mi

Landmark

Los Fundadores Park

1.8 mi

Landmark

Disabled-friendly beach

1.8 mi

Amusement Park

Xplor Park

2.1 mi

Mall

City Club

1.1 mi

Landmark

Maya ruins

1.1 mi

Mall

Starbucks

1.1 mi

Landmark

Bel Air Animal Park

1.6 mi

Landmark

Cenote Carwash

1.6 mi

Landmark

Xaman Ha Ruins

1.5 mi

Landmark

Playacar Golf Club

1.8 mi

Landmark

Casa Tzutuhil

1.8 mi

Landmark

Ruinas Mayas

1.4 mi

Landmark

La Sirena's Fine Mexican Handcrafts

1.9 mi

Museum

3D Museum of Wonders

2.1 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

2000 ft

Restaurants

Steakhouse

2900 ft

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Explore Playa del Carmen

Explore Nearby Activities and Attractions

Xcaret

10-minute drive

An eco-archaeological park featuring wildlife, cultural performances, and cenotes. A must-visit for nature and adventure lovers.

Playacar Beach

15-minute drive

Beautiful, tranquil beach ideal for sunbathing and swimming. Enjoy soft white sands and clear waters for a relaxing day.

Cenote Calavera

10-minute drive

Unique cenote known for its crystal-clear waters and easy access. Great for swimming and diving enthusiasts looking for adventure.

Quinta Avenida

10-minute drive

Main tourist avenue filled with shops, restaurants, and nightlife. A vibrant area to experience the local culture and lifestyle.

Fun Fitness Globetrotters

10 minutes walking

Group fitness classes promoting health and community engagement. Perfect for those wanting an active night out with friends.

Piste Cyclable sur Paseo Xaman-Ha

8 minutes walking

Scenic biking and walking trail for outdoor enthusiasts. Enjoy nature while getting exercise, perfect for a morning ride.

Steakhouse

11 minutes' walk

Casual dining with a diverse steak and grill menu. Known for premium cuts and a welcoming atmosphere. Reservations recommended.

Mamita's Beach Club

15-minute drive

Trendy beach club offering a relaxed atmosphere with international meal options and cocktails. Ideal for casual beach dining.

Xplor Park

10-minute drive

Adventure park with zip-lining, amphibious vehicles, and underground river swims. A thrilling experience for all ages.

Los Fundadores Park

10-minute drive

Family-friendly park featuring a cultural plaza and live performances. Enjoy local festivals and relaxed nighttime vibes.

Getting around

City Centre

Playa del Carmen5 min · 2.1 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)8 min · 2.9 mi

Cancun International Airport (CUN)91 min · 37.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Sandos Playacar All Inclusive (Adults Only) serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

Spanish

Year renovated:

2007

Number of floors:

Number of rooms:

551

Former name

Sandos Playacar Beach Resort & Spa

Reviews and Ratings

Feedback about Sandos Playacar All Inclusive (Adults Only) from previous guests about their experience.

Review score

Based on 767 verified reviews

7.3/10

Very good

64%

Recommend

Breakfast

7.9/10

Cleanliness

8.1/10

Comfort

7.8/10

Facilities

7.6/10

Free Wi-Fi

7.8/10

Location

8.4/10

Paid Wi-Fi

9.5/10

Staff

7.9/10

Value for money

7.2/10

Pros

Clean beach

Friendly staff

Tons of food options

Swim-up bar

Cons

Poorly organized check-in

Long wait times

Forbidden zones

based on 22626 reviews

4.5/5

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Questions of the users

About Sandos Playacar All Inclusive (Adults Only)

Is all food included in the all-inclusive package at Sandos Playacar?

15 November 2024

Yes, the all-inclusive package encompasses all meals, including those at buffet, specialty, and snack restaurants, as well as room service.

Can guests visit other Sandos hotels using the same stay pass?

22 January 2025

Yes, guests can visit Sandos Caracol with a Day Pass (at no extra cost) if availability permits, but transportation must be arranged independently, preferably via taxi.

Are there gluten-free meal options available at the resort?

10 March 2025

Gluten-free options are available in the à la carte menus, and there is a dedicated gluten-free section in the buffet for guests with dietary restrictions.

Is transportation to and from the airport included in the stay?

28 February 2025

Transportation from the airport is not complimentary. Guests can opt for a paid service provided by a third-party company.

Are there activities or excursions offered directly on the beach?

5 April 2025

While the resort does not provide excursions directly, guests can book water sports, like jet skiing and snorkel tours, through third-party vendors located on the beach or at the Seek & Go Excursions Desk.

Can guests request a specific type of room upon booking?

19 May 2024

Requests for specific room types can be made at the time of booking, but availability on the day of arrival will ultimately determine if those requests can be fulfilled.

What type of entertainment is available during the stay?

12 June 2024

Guests can enjoy a variety of entertainment options, including daily activities, pool games, and spectacular nightly shows, ensuring a lively atmosphere throughout your vacation.

Are there children's activities offered at the resort?

30 July 2024

Yes, the resort features a Kids Club designed for children aged 4 to 10, providing engaging activities and supervision for younger guests.

Do you accept both US dollars and pesos for transactions within the resort?

3 August 2024

Both US dollars and Mexican pesos are accepted for transactions within the resort, providing convenience for guests from various regions.

Is smoking permitted on the balconies or in the resort?

14 September 2024

All rooms at Sandos Playacar are designated as non-smoking, including balconies. Designated smoking areas are available throughout the resort.