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From1 168US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
9.1
9.4
/10
4.9
4.6
/5

Amenities

Grand Velas Riviera Maya offers an extensive all-inclusive experience, including eight on-site restaurants that showcase global cuisines such as Michelin-starred Cocina de Autor, where creativity meets gourmet dining. The hotel features three distinct pools, including a separate infinity pool for adults, ensuring guests find relaxation tailored to their preferences. A dedicated Concierge service is available to assist guests in creating memorable experiences, whether for dining or excursions.

Rooms

The resort hosts three unique-suite ambiances: Grand Class, Ambassador, and Zen Grand. Grand Class suites feature private plunge pools and stunning ocean views, while Ambassador suites are designed for families with ample space and ocean-view terraces. Zen Grand suites are nestled in lush jungle settings, promoting tranquility and private jacuzzis for relaxation.

Location

Situated along the Caribbean coastline, Grand Velas Riviera Maya is a short distance away from Playa del Carmen and popular attractions like Tulum and Xcaret Park. The resort spans 80 acres of pristine beachfront, offering easy access to soft sand and turquoise waters. Shuttle services connect guests comfortably between the areas, enhancing accessibility for all.

Wellness

SE Spa by Grand Velas is recognized as one of the best in the world, featuring a holistic approach to wellness with treatments inspired by ancient Mayan traditions. Guests can embark on the Spa Water Journey, experiencing eight unique water treatments to refresh and rebalance. Yoga sessions and various holistic treatments further enhance the wellness offerings available at the resort.

Dining

Dining options at Grand Velas Riviera Maya include diverse culinary experiences with eight signature restaurants catering to every taste. Diners can enjoy rooftop views and live music at the Sky Bar or casual fare at beachfront bistros. Each restaurant provides a unique ambiance with a focus on quality ingredients, supported by world-class chefs.

Highlights

Location: Short distance from Playa del Carmen .

Rooms: Grand Class suites with ocean views .

Dining: Michelin-starred Cocina de Autor .

Wellness: SE Spa recognized as one of the best .

Amenities: Three distinct pools for relaxation .

“This adults-only Playa del Carmen resort distinguishes itself with meticulous attention to both gastronomy and wellness. With a focus on providing tailored experiences, the SE Spa stands out, and gourmet dining extends to a Michelin-starred option. In my view, the hotel appeals most to couples seeking a sophisticated and tranquil escape.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Grand Velas Riviera Maya (Adults Only), culinary excellence is woven into an array of dining experiences that celebrate both local and international flavors. Each restaurant offers a distinct ambiance, ensuring every meal becomes a memorable occasion, from romantic candlelit dinners to casual open-air lunches.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, elegant setting reminiscent of 1940s Paris
Key Offerings
An enticing selection of classic French dishes paired with exceptional wines, all served with unparalleled service.
Reservation
Recommended
Dinner only

Frida

Traditional Mexican
Ambiance
Warm and colorful atmosphere highlighting Mexican heritage
Key Offerings
Authentic Mexican cuisine that features rich flavors and cultural stories, ideal for both intimate and family gatherings.
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual, open-air location
Key Offerings
Serves breakfast, brunch, lunch and dinner with an array of diverse international dishes to enjoy throughout the day.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Casual, welcoming space perfect for all-day dining
Key Offerings
Offers a variety of international dishes, infused with fresh ingredients, in a relaxed atmosphere for any mealtime.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern culinary experience
Ambiance
Contemporary, intimate setting for dinner
Key Offerings
An innovative journey where food and storytelling intertwine, as interpreted by Chef Nahúm Velasco.
Reservation
Recommended
Dinner only

Lucca

Italian and Mediterranean
Ambiance
Romantic, inviting environment perfect for dinner
Key Offerings
Savor traditional Italian dishes and Mediterranean flavors in a cozy setting designed for enchanting evenings.
Reservation
Recommended
Dinner only

Sen Lin

Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern, sophisticated space for dinner
Key Offerings
Explore a vibrant blend of Asian culinary traditions with dishes that offer a taste of various cultures.
Reservation
Recommended
Dinner only

Chaká

Family-friendly Mexican
Ambiance
Casual and vibrant environment suitable for all ages
Key Offerings
Offers a variety of hearty Mexican dishes, ideal for family meals and social gatherings.
Reservation
Not needed
Dinner only

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Stunning beach location known for its serene atmosphere and picturesque views, perfect for relaxation.
Xcalacoco
Xcalacoco
45 minutes walking
Beautiful coastline with soft sands and clear waters, ideal for sunbathing and leisurely walks.
El Camaleon Golf Course
20 minutes walking
Exclusive golf course designed by Greg Norman, featuring lush greens and guided tours available.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10 minutes drive
Ancient Mayan ruins offering breathtaking ocean views, with guided tours to enrich the experience.
Water Sports at Punta Venado
10 minutes drive
Exciting kayaking, snorkeling, and paddleboarding options in a beautiful natural setting.
Spa Experience
1 minute walking
Relaxing spa services at nearby venues, perfect for unwinding and rejuvenating after a busy day.
Local Market Visits
10 minutes drive
Cultural experience featuring local crafts, foods, and live entertainment at vibrant markets.
Lucca Restaurant
Lucca Restaurant
1 minute walking
Elegant dining featuring Italian cuisine with a twist and an extensive wine selection. Reservations recommended.
Bistro Restaurant
Bistro Restaurant
8 minutes walking
Charming atmosphere offering delicious local dishes and fresh ingredients. Vegetarian options available.
Grand Coral Beach Club
Grand Coral Beach Club
10 minutes drive
Casual beachfront dining with seafood specialties and stunning ocean views, a perfect evening spot.
Live Music at La 5ta Hacienda
15 minutes drive
Vibrant venue hosting weekly live music events, creating an energetic atmosphere for all ages.
Xavage Park by Xcaret
Xavage Park by Xcaret
15 minutes drive
Thrilling adventure park featuring zip lines, rapids, and off-road racing for the adrenaline junkie.
Getting around
City Centre
Playa del Carmen12 min  ·  4.6 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  7.0 mi
Cozumel International Airport (CZM)64 min  ·  26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 125 verified reviews
9.0/10
Perfect
89%
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Staff
9.9/10
Value for money
8.1/10
Pros
Great service
Michelin star restaurant
Spa water circuit
Good food
Cons
Rocky beach
Pool lounger hoarding
Guest reviews
based on 4775 reviews
5/5
based on 36 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What transportation options are available to reach the nearby beach from the resort?
01 March 2024
A shuttle service with air conditioning is available around the clock to take guests from the Zen Section to the beach. This service does not incur any additional charge.
Are there any activities available for children at the resort?
07 April 2024
Yes, the resort offers a variety of activities specifically designed for children. For the most current listing of kid-friendly activities, it is advisable to reach out to the concierge department.
Could you explain what the 'full board' option includes during my stay?
15 May 2024
The 'full board' option refers to an all-inclusive plan, meaning all meals and beverages are covered throughout your stay.
Is the resort's beach easily accessible, or will I need transportation to get there?
22 June 2024
If staying in a Zen Grand Suite Nature View, a 24-hour private transportation service is provided to the beach. For guests in the Ambassador or Grand Class Ocean Front suites, the beach is accessible by a short walk.
Are the food and beverage options at the resort diverse and of high quality?
10 July 2024
Yes, guests can look forward to a wide variety of delicious food options across multiple restaurants featuring various culinary styles.
What are the dimensions of the queen and king beds in the suites?
18 August 2024
Queen size beds measure approximately 150 cm in width and 190 cm in length, while king size beds are about 190 cm wide and 200 cm long.
What's included in the all-inclusive offer at the resort?
25 September 2024
The all-inclusive package encompasses all meals, drinks (both alcoholic and non-alcoholic), suite service at any hour, and daily restocking of the mini-bar in each suite.
Can the Grand Class Suite Ocean Front accommodate a family with three adults and one child?
03 October 2024
The Grand Class environment is designed especially for adults, so it might not be the ideal choice for a family. However, other accommodations could suit your family's needs better.
Is complimentary transportation available from the nearest airport to the resort?
11 November 2024
There is no free transportation service offered; however, details regarding transportation options can be provided upon confirmation of a reservation.
Are guests allowed to swim in the ocean directly from the resort?
19 December 2024
Yes, guests can enjoy swimming in the ocean at the resort's beach area.
How many dining options are available for guests at the resort?
15 January 2025
There are a total of eight restaurants on-site, offering five dinner options and three for breakfast and lunch, alongside 24-hour suite service and poolside dining.
Are towels provided for pool and beach use at the resort?
28 February 2025
Yes, beach and swimming towels are provided for guests in their suites as well as in pool and beach areas.

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