Grand Velas Riviera Maya (Adults Only), Playa del Carmen
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Key details
About the Hotel
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710,
-
Near the beach
Great
8.7
9.4
/10
4.8
4.6
/5
Loved by Grand Velas Riviera Maya (Adults Only) guests
Really good service
Spacious suite
Delicious food
Relaxing spa
"Every restaurant offered a unique and elevated culinary journey-fine dining that could rival Michelin-starred spots, all included."
William from United States
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"The attention to detail is top notch."
Joanne
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"The grounds are just impeccable , the covered walkways are quite impressive."
QC_Phoenix from Canada
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5-Star All-Inclusive Resort with Michelin-Star Dining in Playa del Carmen
Amenities
Grand Velas Riviera Maya offers an extensive all-inclusive experience, including eight on-site restaurants that showcase global cuisines such as Michelin-starred Cocina de Autor, where creativity meets gourmet dining. The hotel features three distinct pools, including a separate infinity pool for adults, ensuring guests find relaxation tailored to their preferences. A dedicated Concierge service is available to assist guests in creating memorable experiences, whether for dining or excursions.
Rooms
The resort hosts three unique-suite ambiances: Grand Class, Ambassador, and Zen Grand. Grand Class suites feature private plunge pools and stunning ocean views, while Ambassador suites are designed for families with ample space and ocean-view terraces. Zen Grand suites are nestled in lush jungle settings, promoting tranquility and private jacuzzis for relaxation.
Location
Situated along the Caribbean coastline, Grand Velas Riviera Maya is a short distance away from Playa del Carmen and popular attractions like Tulum and Xcaret Park. The resort spans 80 acres of pristine beachfront, offering easy access to soft sand and turquoise waters. Shuttle services connect guests comfortably between the areas, enhancing accessibility for all.
Wellness
SE Spa by Grand Velas is recognized as one of the best in the world, featuring a holistic approach to wellness with treatments inspired by ancient Mayan traditions. Guests can embark on the Spa Water Journey, experiencing eight unique water treatments to refresh and rebalance. Yoga sessions and various holistic treatments further enhance the wellness offerings available at the resort.
Dining
Dining options at Grand Velas Riviera Maya include diverse culinary experiences with eight signature restaurants catering to every taste. Diners can enjoy rooftop views and live music at the Sky Bar or casual fare at beachfront bistros. Each restaurant provides a unique ambiance with a focus on quality ingredients, supported by world-class chefs.
Highlights
Location: Short distance from Playa del Carmen
Rooms: Grand Class suites with ocean views
Dining: Michelin-starred Cocina de Autor
Wellness: SE Spa recognized as one of the best
Amenities: Three distinct pools for relaxation
“This adults-only Playa del Carmen resort distinguishes itself with meticulous attention to both gastronomy and wellness. With a focus on providing tailored experiences, the SE Spa stands out, and gourmet dining extends to a Michelin-starred option. In my view, the hotel appeals most to couples seeking a sophisticated and tranquil escape.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
118 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
Ambassador Pool Suite Ocean View
2 persons
118 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
Nature View Suite Private Pool Zen Experience
2 persons
110 sq. feet
1 King-size bed
true
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Guest Parking
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Grand Velas Riviera Maya (Adults Only), culinary excellence is woven into an array of dining experiences that celebrate both local and international flavors. Each restaurant offers a distinct ambiance, ensuring every meal becomes a memorable occasion, from romantic candlelit dinners to casual open-air lunches.
Piaf
French fine dining
Ambiance
Romantic, elegant setting reminiscent of 1940s Paris
Key Offerings
An enticing selection of classic French dishes paired with exceptional wines, all served with unparalleled service.
Reservation
Recommended
Dinner only
Frida
Traditional Mexican
Ambiance
Warm and colorful atmosphere highlighting Mexican heritage
Key Offerings
Authentic Mexican cuisine that features rich flavors and cultural stories, ideal for both intimate and family gatherings.
Reservation
Recommended
Dinner only
Azul
International
Ambiance
Casual, open-air location
Key Offerings
Serves breakfast, brunch, lunch and dinner with an array of diverse international dishes to enjoy throughout the day.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
Bistro
International
Ambiance
Casual, welcoming space perfect for all-day dining
Key Offerings
Offers a variety of international dishes, infused with fresh ingredients, in a relaxed atmosphere for any mealtime.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
Cocina de Autor
Modern culinary experience
Ambiance
Contemporary, intimate setting for dinner
Key Offerings
An innovative journey where food and storytelling intertwine, as interpreted by Chef Nahúm Velasco.
Reservation
Recommended
Dinner only
Lucca
Italian and Mediterranean
Ambiance
Romantic, inviting environment perfect for dinner
Key Offerings
Savor traditional Italian dishes and Mediterranean flavors in a cozy setting designed for enchanting evenings.
Reservation
Recommended
Dinner only
Sen Lin
Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern, sophisticated space for dinner
Key Offerings
Explore a vibrant blend of Asian culinary traditions with dishes that offer a taste of various cultures.
Reservation
Recommended
Dinner only
Chaká
Family-friendly Mexican
Ambiance
Casual and vibrant environment suitable for all ages
Key Offerings
Offers a variety of hearty Mexican dishes, ideal for family meals and social gatherings.
Reservation
Not needed
Dinner only
Grand Velas Riviera Maya (Adults Only) Location
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Stunning beach location known for its serene atmosphere and picturesque views, perfect for relaxation.
Xcalacoco
45 minutes walking
Beautiful coastline with soft sands and clear waters, ideal for sunbathing and leisurely walks.
El Camaleon Golf Course
20 minutes walking
Exclusive golf course designed by Greg Norman, featuring lush greens and guided tours available.
Zona Arqueologica Tulum
10 minutes drive
Ancient Mayan ruins offering breathtaking ocean views, with guided tours to enrich the experience.
Water Sports at Punta Venado
10 minutes drive
Exciting kayaking, snorkeling, and paddleboarding options in a beautiful natural setting.
Spa Experience
1 minute walking
Relaxing spa services at nearby venues, perfect for unwinding and rejuvenating after a busy day.
Local Market Visits
10 minutes drive
Cultural experience featuring local crafts, foods, and live entertainment at vibrant markets.
Lucca Restaurant
1 minute walking
Elegant dining featuring Italian cuisine with a twist and an extensive wine selection. Reservations recommended.
Bistro Restaurant
8 minutes walking
Charming atmosphere offering delicious local dishes and fresh ingredients. Vegetarian options available.
Grand Coral Beach Club
10 minutes drive
Casual beachfront dining with seafood specialties and stunning ocean views, a perfect evening spot.
Live Music at La 5ta Hacienda
15 minutes drive
Vibrant venue hosting weekly live music events, creating an energetic atmosphere for all ages.
Xavage Park by Xcaret
15 minutes drive
Thrilling adventure park featuring zip lines, rapids, and off-road racing for the adrenaline junkie.
Getting around
City Centre
Playa del Carmen 12 min · 4.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 17 min · 7.0 mi
Cozumel (CZM) 64 min · 26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
Reviews and Ratings
Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 1515 verified reviews
9.7 /10
Perfect
96 %
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.2/10
Free WiFi
10.0/10
Location
9.1/10
Staff
9.3/10
Value for money
7.8/10
Pros
Great service
Michelin star restaurant
Spa water circuit
Good food
Cons
Rocky beach
Pool lounger hoarding
Guest reviews
based on 4775 reviews
5/5
based on 39 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What transportation options are available to reach the nearby beach from the resort?
01 March 2024
A shuttle service with air conditioning is available around the clock to take guests from the Zen Section to the beach. This service does not incur any additional charge.
Are there any activities available for children at the resort?
07 April 2024
Yes, the resort offers a variety of activities specifically designed for children. For the most current listing of kid-friendly activities, it is advisable to reach out to the concierge department.
Could you explain what the 'full board' option includes during my stay?
15 May 2024
The 'full board' option refers to an all-inclusive plan, meaning all meals and beverages are covered throughout your stay.
Is the resort's beach easily accessible, or will I need transportation to get there?
22 June 2024
If staying in a Zen Grand Suite Nature View, a 24-hour private transportation service is provided to the beach. For guests in the Ambassador or Grand Class Ocean Front suites, the beach is accessible by a short walk.
Are the food and beverage options at the resort diverse and of high quality?
10 July 2024
Yes, guests can look forward to a wide variety of delicious food options across multiple restaurants featuring various culinary styles.
What are the dimensions of the queen and king beds in the suites?
18 August 2024
Queen size beds measure approximately 150 cm in width and 190 cm in length, while king size beds are about 190 cm wide and 200 cm long.
What's included in the all-inclusive offer at the resort?
25 September 2024
The all-inclusive package encompasses all meals, drinks (both alcoholic and non-alcoholic), suite service at any hour, and daily restocking of the mini-bar in each suite.
Can the Grand Class Suite Ocean Front accommodate a family with three adults and one child?
03 October 2024
The Grand Class environment is designed especially for adults, so it might not be the ideal choice for a family. However, other accommodations could suit your family's needs better.
Is complimentary transportation available from the nearest airport to the resort?
11 November 2024
There is no free transportation service offered; however, details regarding transportation options can be provided upon confirmation of a reservation.
Are guests allowed to swim in the ocean directly from the resort?
19 December 2024
Yes, guests can enjoy swimming in the ocean at the resort's beach area.
How many dining options are available for guests at the resort?
15 January 2025
There are a total of eight restaurants on-site, offering five dinner options and three for breakfast and lunch, alongside 24-hour suite service and poolside dining.
Are towels provided for pool and beach use at the resort?
28 February 2025
Yes, beach and swimming towels are provided for guests in their suites as well as in pool and beach areas.
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