Grand Velas Riviera Maya (Adults Only), Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Near the beach

Perfect

9.0

9.4

/10

4.9

4.6

Loved by guests

Exceptional service
Spacious suite
Delicious food
Relaxing spa

"Every restaurant offered a unique and elevated culinary journey-fine dining that could rival Michelin-starred spots, all included."

William from United States

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"The attention to detail is top notch."

Joanne

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"The grounds are just impeccable , the covered walkways are quite impressive."

QC_Phoenix from Canada

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Overview

Grand Velas Riviera Maya is a luxury adults-only all-inclusive resort situated along the Caribbean Sea and surrounded by the Yucatán jungle. This AAA Five Diamond resort offers distinct experiences across its three ambiances: Grand Class, which features oceanfront suites; Ambassador, with family-oriented accommodations; and Zen Grand, nestled in tranquil jungle settings. Each ambiance includes private plunge pools, expansive terraces, and luxurious amenities, appealing to various preferences.

Dining Experience

The hotel provides gourmet dining across eight restaurants, offering a variety of international cuisines. Guests can savor dishes at Cocina de Autor, which holds a Michelin star, or enjoy authentic Mexican flavors at Frida. Other options include Italian, French, and Asian fusion, ensuring diverse culinary encounters within the resort.

Wellness and Spa

SE Spa by Grand Velas has received a Five-Star rating from Forbes Travel Guide, offering an extensive menu of treatments inspired by ancient Mayan rituals. Guests can enjoy the unique Spa Water Journey, featuring eight different hydrotherapy experiences. The spa also caters to wellness through yoga classes and floating meditation sessions, aimed at rejuvenating the body and mind.

Activities and Entertainment

The resort's extensive offerings include a range of activities conducive to relaxation and adventure alike. Guests can participate in snorkeling, kayaking, or excursions to nearby Mayan ruins and underwater caves. Evening entertainment features live music and events, with options to explore La Lune, the rooftop bar, for sunset views.

Location and Accessibility

Grand Velas Riviera Maya is located less than one hour from Cancun International Airport, making it easily accessible for travelers. The resort sits near Playa del Carmen, Tulum, and Xcaret Park, allowing guests to explore local attractions and natural wonders. The pristine beachfront and lush surroundings enhance its appeal as a getaway destination.

Highlights

Location: Surrounded by Yucatán jungle and Caribbean Sea

Dining: 8 gourmet restaurants including Cocina de Autor

Wells: SE Spa, awarded Five-Star by Forbes

Activities: Snorkeling and excursions to Mayan ruins

Accessibility: Close to Playa del Carmen and Tulum

Ambiances: Grand Class, Ambassador, and Zen Grand options

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Highlights from guests

DiningFlavors Redefined

The resort boasts a Michelin-starred restaurant and offers unique culinary journeys at every turn. Each restaurant provides menus for kids.

Isabelle from France

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Children's AmenitiesKids' Paradise

The resort features a summer club with bungee jumping and zip lining. The kids club plans fun activities each day.

Kenji from Japan

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Spa & LeisureHydrotherapy Bliss

The spa is a must-visit for its hydrotherapy area, known to be deeply relaxing and rejuvenating.

Mei Ling from China

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Room FeaturesVaulted Grandeur

Top-floor suites have beautiful vaulted ceilings. Beach bags are provided for use during the stay. Suites are spacious.

Oliver from United Kingdom

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View

2 persons

118 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Ambassador Pool Suite Ocean View

2 persons

118 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Nature View Suite Private Pool Zen Experience

2 persons

110 m²

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Zen Experience

2 persons

110 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 7.4 km

Airports

Aeropuerto de Playa del Carmen (PCM) 11.2 km

Cancun (CUN) 50.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Grand Velas Riviera Maya (Adults Only), culinary excellence is woven into an array of dining experiences that celebrate both local and international flavors. Each restaurant offers a distinct ambiance, ensuring every meal becomes a memorable occasion, from romantic candlelit dinners to casual open-air lunches.

Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining

Ambiance

Romantic, elegant setting reminiscent of 1940s Paris

Key Offerings

An enticing selection of classic French dishes paired with exceptional wines, all served with unparalleled service.

Reservation

Recommended

Dinner only

Frida

Traditional Mexican

Ambiance

Warm and colorful atmosphere highlighting Mexican heritage

Key Offerings

Authentic Mexican cuisine that features rich flavors and cultural stories, ideal for both intimate and family gatherings.

Reservation

Recommended

Dinner only

Azul

International

Ambiance

Casual, open-air location

Key Offerings

Serves breakfast, brunch, lunch and dinner with an array of diverse international dishes to enjoy throughout the day.

Reservation

Not needed

Breakfast, Brunch, Lunch, Dinner

Bistro

International

Ambiance

Casual, welcoming space perfect for all-day dining

Key Offerings

Offers a variety of international dishes, infused with fresh ingredients, in a relaxed atmosphere for any mealtime.

Reservation

Not needed

Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern culinary experience

Ambiance

Contemporary, intimate setting for dinner

Key Offerings

An innovative journey where food and storytelling intertwine, as interpreted by Chef Nahúm Velasco.

Reservation

Recommended

Dinner only

Lucca

Italian and Mediterranean

Ambiance

Romantic, inviting environment perfect for dinner

Key Offerings

Savor traditional Italian dishes and Mediterranean flavors in a cozy setting designed for enchanting evenings.

Reservation

Recommended

Dinner only

Sen Lin

Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)

Ambiance

Modern, sophisticated space for dinner

Key Offerings

Explore a vibrant blend of Asian culinary traditions with dishes that offer a taste of various cultures.

Reservation

Recommended

Dinner only

Chaká

Family-friendly Mexican

Ambiance

Casual and vibrant environment suitable for all ages

Key Offerings

Offers a variety of hearty Mexican dishes, ideal for family meals and social gatherings.

Reservation

Not needed

Dinner only

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Punta Bete

630 m

Landmark

Playa

2.7 km

Beach

Xcalacoco

1.9 km

Golf Course

El Camaleon Golf Course

1.8 km

Golf Course

Grand Coral Golf Riviera Maya

2.7 km

Landmark

Punta Venado

4.0 km

Beach

Point Esmeralda

4.1 km

Museum

Zona Arqueologica Tulum

3.0 km

Beach

Grand Coral Beach Club

3.4 km

Event hall

Salon Tres Rios I

3.7 km

Beach

Punta Esmeralda Beach

4.2 km

Landmark

Go Natural Explorers

4.4 km

Landmark

Church of Guadalupe

5.3 km

Gallery

Galeria Luis Sottil

5.1 km

Landmark

Playa Publica 88

4.9 km

Landmark

28 de Julio Square

5.0 km

Landmark

Xavage Park by Xcaret

5.7 km

Landmark

La 5ta Hacienda

6.1 km

Gallery

Tierra Huichol

6.2 km

Gallery

La Galeria de Playa Art Gallery

6.7 km

Landmark

Caminarte

6.7 km

Gallery

Riviera Art Gallery

6.9 km

Landmark

Galeria Lamanai

6.9 km

Landmark

Ambarte

7.0 km

Nearby

Punta Bete

630 m

Restaurants

Lucca Restaurant

20 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

320 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are not allowed.

Number of rooms:

539

Former name

Ambassador at Grand Velas All Inclusive

Questions of the users

About Grand Velas Riviera Maya (Adults Only)

What transportation options are available to reach the nearby beach from the resort?

01 March 2024

A shuttle service with air conditioning is available around the clock to take guests from the Zen Section to the beach. This service does not incur any additional charge.

Are there any activities available for children at the resort?

07 April 2024

Yes, the resort offers a variety of activities specifically designed for children. For the most current listing of kid-friendly activities, it is advisable to reach out to the concierge department.

Could you explain what the 'full board' option includes during my stay?

15 May 2024

The 'full board' option refers to an all-inclusive plan, meaning all meals and beverages are covered throughout your stay.

Is the resort's beach easily accessible, or will I need transportation to get there?

22 June 2024

If staying in a Zen Grand Suite Nature View, a 24-hour private transportation service is provided to the beach. For guests in the Ambassador or Grand Class Ocean Front suites, the beach is accessible by a short walk.

Are the food and beverage options at the resort diverse and of high quality?

10 July 2024

Yes, guests can look forward to a wide variety of delicious food options across multiple restaurants featuring various culinary styles.

What are the dimensions of the queen and king beds in the suites?

18 August 2024

Queen size beds measure approximately 150 cm in width and 190 cm in length, while king size beds are about 190 cm wide and 200 cm long.

What's included in the all-inclusive offer at the resort?

25 September 2024

The all-inclusive package encompasses all meals, drinks (both alcoholic and non-alcoholic), suite service at any hour, and daily restocking of the mini-bar in each suite.

Can the Grand Class Suite Ocean Front accommodate a family with three adults and one child?

03 October 2024

The Grand Class environment is designed especially for adults, so it might not be the ideal choice for a family. However, other accommodations could suit your family's needs better.

Is complimentary transportation available from the nearest airport to the resort?

11 November 2024

There is no free transportation service offered; however, details regarding transportation options can be provided upon confirmation of a reservation.

Are guests allowed to swim in the ocean directly from the resort?

19 December 2024

Yes, guests can enjoy swimming in the ocean at the resort's beach area.

How many dining options are available for guests at the resort?

15 January 2025

There are a total of eight restaurants on-site, offering five dinner options and three for breakfast and lunch, alongside 24-hour suite service and poolside dining.

Are towels provided for pool and beach use at the resort?

28 February 2025

Yes, beach and swimming towels are provided for guests in their suites as well as in pool and beach areas.