Dreams Tulum Resort & Spa, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Close to the beach

Perfect

7.9

7.7

/10

4.0

3.3

Loved by guests

Exceptional service
Delicious food
Beautiful grounds
Clean rooms
Friendly staff members
Great wedding location

"We had a preferred stay and we were taken to a private bar where they served snacks and premium alcohol drinks."

Cecilia from United States

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"Our preferred club junior suite king with a garden view that was stunning with trees, luscious foliage and the sounds of birds to serenade us."

Terri H

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"The Sky Bar came alive at night with live music and bands, perfect for night owls who love to dance."

Jennifer Guzman from United States

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Location

Dreams Tulum Resort & Spa is located on a beachfront property within 44 acres of coastline and lush jungle, just 85 minutes from Cancun International Airport. The hotel offers proximity to downtown Tulum, with access to ancient Mayan ruins and eco-friendly attractions like Xel-Ha. The expansive beach area surpasses 10,700 square feet.

Rooms

With 432 spacious rooms and suites, Dreams Tulum offers various accommodations, including options with ocean views, private terraces, and swim-out access. The Preferred Club provides upgraded luxury suites, exclusive lounge access, and enhanced amenities. Each room caters to families and couples, ensuring comfort and privacy.

Dining

The resort boasts an array of 16 dining and bar options, featuring a variety of international cuisines including French, Italian, and Mexican. Guests can experience à la carte dining, buffet meals, and casual poolside grill options, all within the Unlimited-Luxury(R) offering. Special request dining experiences and in-suite service are also available.

Wellness

The Dreams Spa by Pevonia spans nearly 13,000 square feet and includes treatment cabins, a hydrotherapy area, and beach and jungle cabins for massages. Guests can choose from a wide range of body and facial treatments, as well as wellness classes such as yoga on the beach. The spa also incorporates a spa pantry for creating personalized products.

Family Amenities

Families benefit from the Explorer's Club, a fully supervised children's program with a water park, planned activities, and a Mayan theme. The Core Zone Teens Club offers sports, games, and excursions designed for adolescents. With family suites available, the hotel caters well to guests of all ages.

Highlights

Location: 44 breathtaking acres of coastline and jungle

Rooms: 432 elegant guest rooms

Dining: 16 different restaurants and bars

Wellness: Dreams Spa by Pevonia

Family Amenities: Explorer's Club for kids

Water Activities: Beach access and waterslides

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Highlights from guests

Children's AmenitiesKids' Paradise

The Explorer's Club was a hit. My older child loved the daily activities and the mini waterpark.

Jake Smith from United States

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DiningDelicious Options

The included restaurants were very good. The World Cafe buffet had something for everyone, even vegetarians.

Mei Lin from China

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Room FeaturesBalcony Bliss

Our large, well-equipped room had a balcony with Mexican-style interiors.

Jan Kowalski from Poland

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Sports & FitnessFitness First

I loved the outdoor gym with its unique Flintstone-style weights and nearby tennis court with rackets.

Akira Tanaka from Japan

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Check-in/Check-out

from 15:00-23:59

from 07:00-12:00

Amenities

Private parking is possible on site for free.

is available in for free.

Other information

All visitors are offered a buffet breakfast for a fee.

Pets are not allowed.

Number of rooms:458

Former name

dreams tulum resort and spa all inclusive

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Preferred Club Junior Suite Ocean Front Double

2 persons

42 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Adult Garden Double

2 persons

42 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Garden View Triple

2 persons

42 m²

2 King Size Beds

Shower

Coffee machine

room details

Deluxe Ocean View Triple

2 persons

42 m²

2 Double beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Tulum 8.0 km

Airports

Aeropuerto de Playa del Carmen (PCM) 54.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Dreams Tulum Resort & Spa offers a delightful array of dining experiences, featuring culinary delights from French to Mexican, all infused with vibrant local flavors. Guests can choose from a romantic fine dining atmosphere to family-friendly settings, delivering something special for every palate.

Dreams Tulum Resort & Spa Restaurant photo

Bordeaux

French

Ambiance

Romantic

Key Offerings

An evocative menu showcases classic French dishes in an intimate setting, perfect for special evenings filled with elegance.

Reservation

Recommended.

Open for dinner from 6:30 PM to 10:30 PM daily.

El Patio

Mexican

Ambiance

Family friendly, Traditional

Key Offerings

Savor authentic Mexican flavors with dishes crafted from regional ingredients, enjoyed in a vibrant and welcoming environment.

Reservation

Not needed.

Open for lunch from 11:30 AM to 5:00 PM and dinner from 6:30 PM to 10:30 PM daily.

Gohan

Peruvian, Sushi

Ambiance

Family friendly, Modern

Key Offerings

Experience a unique blend of Peruvian and sushi dishes, beautifully presented in a contemporary setting, a feast for both the eyes and the palate.

Reservation

Not needed.

Open for dinner from 6:30 PM to 10:30 PM daily.

Himitsu

Cantonese, Thai

Ambiance

Family friendly

Key Offerings

Delight in flavorful dishes inspired by Cantonese and Thai culinary traditions, enjoyed in a warm and inviting environment.

Reservation

Not needed.

Open for dinner from 6:30 PM to 10:30 PM daily.

Portofino

Italian

Ambiance

Family friendly

Key Offerings

Indulge in classic Italian recipes in a lively space that encourages gathering and sharing among family and friends.

Reservation

Not needed.

Open for dinner from 6:30 PM to 10:30 PM daily.

Seaside Grill

Steakhouse

Ambiance

Family friendly

Key Offerings

Enjoy mouthwatering grilled meats and seafood served with ocean views, whether for a long lunch or a hearty dinner.

Reservation

Not needed.

Open for lunch from 12:00 PM to 5:00 PM and dinner from 6:30 PM to 10:30 PM daily.

World Cafe

International

Ambiance

Family friendly

Key Offerings

Sample a diverse array of international dishes at this all-day dining venue, where meals can be enjoyed in a lively and friendly atmosphere.

Reservation

Not needed.

Open for breakfast from 7:00 AM to 11:00 AM, lunch from 12:30 PM to 3:00 PM, and dinner from 6:30 PM to 10:30 PM daily.

Barefoot Grill

Grill/BBQ

Ambiance

Family friendly

Key Offerings

Relish casual dining with delicious grilled items right by the beach, ideal for a laid-back lunch under the sun.

Reservation

Not needed.

Open for lunch from 11:00 AM to 6:30 PM daily.

Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

5.2 km

Landmark

Labna-Ha Magic Mayan World

3.4 km

Landmark

Casa Cenote

3.0 km

Landmark

Cenote Abejas

3.4 km

Landmark

Cenote Tortugas

3.5 km

Landmark

Parque De Cenotes Yax-Muul

4.3 km

Landmark

Jungla Maya Native Park

4.4 km

Landmark

Bahias de Punta Soliman

4.6 km

Theme Park

Tankah

4.8 km

Landmark

Cenotes Tankah

4.7 km

Landmark

Balam Art On Feathers

5.3 km

Landmark

Tulum Tower

5.4 km

Landmark

Casita Xaman

6.7 km

Landmark

Cenotes Park Hidden Treasures

6.9 km

Beach

Cenote Manati

20.7 km

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Questions of the users

About Dreams Tulum Resort & Spa

What distinguishes the Preferred Club rooms from the Deluxe rooms, and what additional perks do Preferred Club guests receive?

15 February 2024

Preferred Club rooms offer a higher level of luxury, including personalized check-in and check-out, access to an exclusive lounge, upgraded suite amenities, private beach access, and enhanced mini-bar offerings. Guests also enjoy additional concierge services and special hors d'oeuvres throughout the day.

Is food and beverage included in the all-inclusive package at the resort?

20 March 2024

Yes, the all-inclusive package includes a variety of dining options, with unlimited access to gourmet a la carte restaurants, room service, and bars serving both alcoholic and non-alcoholic drinks without any additional charges.

Can you specify what types of beverages are included in the all-inclusive offerings?

22 March 2024

The all-inclusive plan encompasses unlimited international and domestic top-shelf spirits, soft drinks, fresh juices, and other non-alcoholic beverages. Enjoy a variety of options at the bars and restaurants throughout the resort.

What is the process for airport transfer to the resort, and how far is the nearest airport?

5 April 2024

The nearest airport is Cancun International Airport (CUN), located approximately 85 minutes away from the resort. Airport transfer options are available at an additional charge.

Are the water sports facilities currently operational, such as water skiing and snorkeling?

10 April 2024

Currently, certain water sports may be limited due to health protocols. However, tours and excursions that include snorkeling are available for guests looking to explore marine activities.

Is there a time frame for when prepayment is needed for room reservations?

15 May 2024

A prepayment is typically required at the time of booking. More detailed information regarding payment policies will be provided during the booking process.

Can I check in with an expired ID if I present my passport instead?

25 May 2024

A valid passport is acceptable for check-in. Expired IDs may not be accepted, so it is advisable to present your passport upon arrival.

What is included in the all-inclusive dining experience at the resort, especially regarding meal options?

30 June 2024

The all-inclusive experience encompasses all meals and beverages, which can be enjoyed at several on-site restaurants, 24-hour room service, and the coffee shop offering snacks and refreshments.

Are there specific pools designated for adults or that feature swim-up bars?

10 July 2024

The main pool is family-friendly and includes a swim-up bar. However, some pools are exclusively for adults, ensuring a serene environment for relaxation.

What recreational facilities like tennis courts are available for guests?

5 August 2024

The resort offers tennis courts available for guests staying on the property. Arrangements can usually be made through the concierge during your stay.