Sandos Caracol Nature Resort & Water Park (Adults Only), Playa del Carmen
About the Hotel
Rooms and Suites
Sandos Caracol Eco Resort has 955 rooms. Guests choose between fully furnished spacious villas and up to 5 different family room options ranging from standard rooms to penthouse suites. Rooms include free Wi-Fi and air conditioning. Some rooms provide a hot tub. Select rooms have a private pool. Royal Elite section rooms feature views of the Caribbean Sea.
Dining Choices
Sandos Caracol Eco Resort offers 9 restaurants and cool bars. Guests enjoy a variety of cocktails, sodas, or coffee in bars. Dining options include Italian buffets, Brazilian steak houses, A La Carte options, Asian cuisine, vegan cuisine, and Mexican food. The isolated area of the resort features an exclusive a la carte restaurant for breakfast and lunch.
Leisure and Entertainment
Sandos Caracol Eco Resort features 2 outdoor pools and a water park with 29 water slides for all ages. The water park has 3 zones. The resort also includes quiet chill-out pools. The All-Nature Experience offers all-week activities for families. Guests find ancient freshwater sinkholes and natural jungle-lined waterways. There is a white sand beach.
Location Information
Sandos Caracol Eco Resort is in Playa del Carmen. Landmarks nearby include Xca-Ha Park (3 km), Go Natural Explorers (2.5 km), and Martina Beach Club (3.5 km). Aeropuerto de Playa del Carmen is 10 km from Sandos Caracol Eco Resort.
Services Available
Sandos Caracol Eco Resort provides multiple services. Select Club guests have access to an exclusive beach area with hammocks, loungers, and Bali beds, and the Select Club Adults Only Ocean Front Club House. The Select Club offers a swimming pool, a jacuzzi area, 24-hour room service, a beach club, and an exclusive check-in lounge. Guests can bring an expert instructor who will guide them through a morning yoga session. There is a Kids Club with games and activities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock