What is included in the all-inclusive package? Does it come with an ocean view?
17 July 2024
The all-inclusive package covers lodging, food, beverages, snacks, and entertainment. Be aware that the rooms do not guarantee an ocean view.
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Sandos Caracol Nature Resort & Water Park (Adults Only), Playa del Carmen
141US$
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Key details
About the Hotel
Carretera Cancun Chetumal Km. 295,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to the beach
Perfect
7.0
6.5
4.5
Loved by guests
"We loved seeing all the animals being an eco resort we saw lots of monkeys, coatis, raccoons and birds."
"The water park is an absolute blast-my husband and I really enjoyed the bigger slides and our little kids loved the little and medium slides so much!"
"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
Water Park
Sandos Caracol Nature Resort & Water Park features a full-size water park with
Nature and Eco-Activities
The resort offers an
Room Options
Sandos Caracol provides a variety of room options, including spacious villas and penthouse suites designed to reduce the resort's carbon footprint. The adults-only section includes a dedicated pool, restaurant, and private check-in service to enhance the guest experience. Eco-friendly design incorporates sustainable energy solutions.
Dining Experience
Guests can choose from an array of on-site dining options ranging from Italian buffets to authentic Mexican cuisine. Specialty restaurants offer a mix of vegan and Asian dishes, complementing the all-inclusive experience. Numerous bars are available, each serving a variety of exotic drinks and light snacks.
Entertainment and Activities
Entertainment at Sandos Caracol includes nightly shows, water sports, and daily activities such as beach volleyball and yoga sessions. The resort organizes special events like the
Highlights
Location: Close proximity to Tulum and Xcaret Park
Rooms: 955 eco-friendly accommodations, including eco-villas
Dining: Variety of restaurants including vegan options
Water Park: 29 slides providing fun and adventure
Nature: Eco-tours exploring the jungles and cenotes
Entertainment: Nightly shows and organized activities
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
39 m²
2 Double beds
Pool view
Shower
Balcony
room details
Eco Family Suite
2 persons
41 m²
1 King-size bed
Shower
Balcony
room details
Pool View Penthouse
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, guests will delight in a diverse array of dining options that capture global flavors while highlighting local culinary treasures. With intimate venues and vibrant atmospheres, each restaurant provides a unique setting to savor exquisite dishes crafted to enchant the palate.
Location
Carretera Cancun Chetumal Km. 295,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Cancun Chetumal Km. 295,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
5.2
km
Landmark
Playa
3.3
km
Beach
Xcalacoco
2.8
km
Beach
Grand Coral Beach Club
3.2
km
Golf Course
Grand Coral Golf Riviera Maya
1.5
km
Landmark
Punta Bete
1.8
km
Landmark
Church of Guadalupe
3.0
km
Beach
Point Esmeralda
4.0
km
Beach
Punta Esmeralda Beach
5.5
km
Gallery
Galeria Luis Sottil
2.8
km
Landmark
Go Natural Explorers
2.3
km
Landmark
Playa Publica 88
2.7
km
Gallery
Amate Gallery
2.8
km
Landmark
Punta Venado
3.6
km
Landmark
Punta Venado Bike Park
3.3
km
Landmark
28 de Julio Square
3.1
km
Landmark
Kingdom Hall of Jehovah's Witnesses
3.1
km
Landmark
Xca-Ha Park
3.1
km
Golf Course
El Camaleon Golf Course
3.2
km
Landmark
Xavage Park by Xcaret
3.5
km
Landmark
Martina Beach Club
3.7
km
Landmark
Cenote Misterio Maya
3.6
km
Landmark
La 5ta Hacienda
3.9
km
Gallery
Tierra Huichol
3.9
km
Landmark
Dive Sites
3.7
km
Landmark
The Union
3.9
km
Beach
Shangri-la's Beach
3.9
km
Beach
Mamita's Beach Club
4.3
km
Landmark
Shangri-la Caribe Beach Village Resort
3.9
km
Beach
Kool Beach Club
4.4
km
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6
km
Predio El Limonar fraccion 2
Sea Olive
2.8
km
Xcalaco El Limonar No. 1
Kinoko
2.5
km
289 Km Carrera Cancun
La Marea
2.9
km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9
km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0
km
Punta Bete Mexico Xcalacoco
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Questions of the users
About Sandos Caracol Nature Resort & Water Park (Adults Only)
Are drinks available on the beach as part of the all-inclusive experience?
5 August 2024
Yes, drinks served on the beach are included, but food is not.
Does Sandos Caracol Eco Resort feature any rooms with an ocean view?
22 September 2024
None of the rooms at Sandos Caracol Eco Resort offer an ocean view.
Is the beach area located directly next to the resort, or is transportation needed to reach it?
12 October 2024
The private beach is conveniently located right in front of the property.
What's the ideal time to visit for a perfect beach vacation?
14 November 2024
The best time to visit is typically between November and April, when the weather is at its finest and ideal for ocean activities.
Is the mini bar included in the all-inclusive plan? Could you explain the inclusive details?
8 December 2024
The mini bar is part of the all-inclusive deal, along with access to bars, restaurants, buffets, a la carte options, and scheduled activities.
Do all the sofas in the rooms have pull-out beds?
13 January 2025
Not all sofas come with a pull-out bed.
Is shuttle service available to Cancun International Airport, and what are the costs?
25 February 2025
Transport to Cancun International Airport is provided by Seek & Go Company in a private air-conditioned van, costing $160 USD for a round trip or $90 USD one way.
How far is Sandos Caracol Eco Resort from Cancun Airport?
30 March 2025
The distance from Cancun Airport to the resort is approximately 70 kilometers.
Does the resort offer COVID-19 testing for guests, and is there a fee?
14 April 2025
Rapid antigen tests are free for travelers heading to or through the USA, while those traveling elsewhere will be charged $35.00 USD. Results typically take around 24 hours.
What services are not covered by the all-inclusive package?
1 May 2025
The all-inclusive plan does not include spa services, tours and excursions, airfare, ground transportation, exclusive wine from the a la carte menu, motorized water sports, and scuba diving.
Is there a disco available for guests to enjoy?
18 June 2025
Yes, there is a disco on the property that operates from 11 pm to 2 am.
How many restaurants and bars are available at Sandos Caracol Eco Resort?
7 July 2025
Currently, there are 7 restaurants available on rotation and 4 bars that guests can enjoy.