What is included in the all-inclusive package? Does it come with an ocean view?
17 July 2024
The all-inclusive package covers lodging, food, beverages, snacks, and entertainment. Be aware that the rooms do not guarantee an ocean view.
75 photos
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen
141US$
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up to 10% cheaper
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Key details
About the Hotel
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to the beach
Very good
7.5
6.6
3.6
Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
"We loved seeing all the animals being an eco resort we saw lots of monkeys, coatis, raccoons and birds."
"The water park is an absolute blast-my husband and I really enjoyed the bigger slides and our little kids loved the little and medium slides so much!"
"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
5-star Eco-Resort with a Premier Water Park in Playa del Carmen
Water Park
Sandos Caracol Nature Resort boasts one of the largest water parks in Mexico, featuring
Nature Experiences
The hotel embraces its eco-friendly ethos with the
Accommodation
With
Dining Options
Guests can enjoy an array of dining options on-site, including Italian buffets, Brazilian steakhouses, and vegan cuisine, all included in the all-inclusive package. The varied culinary options cater to different taste preferences, ensuring an exceptional dining experience throughout the stay. Beach bars and poolside refreshment areas complement the dining atmosphere.
Entertainment and Activities
The hotel offers diverse entertainment options such as daily beach volleyball, water polo, yoga sessions, and thrilling evening shows, including the
Highlights
Water Park: 29 slides for all thrill levels
Nature: All-Nature Experience program with eco-tours
Dining: Diverse restaurants including Italian and Brazilian cuisines
Accommodation: 955 spacious rooms with eco-friendly designs
Entertainment: Daily activities and exciting evening shows
“Sandos Caracol's adults-only section stands out as a serene escape within a larger eco-conscious resort, a smart blend for those seeking both tranquility and engagement with nature. The extensive waterpark and the commitment to wildlife preservation are notable assets, while the multiple dining options cater to diverse tastes. I think this resort cleverly balances relaxation with activity, particularly for couples and nature enthusiasts.”
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Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Shower
Balcony
room details
Select Club Superior Adults Only
2 persons
420 sq. feet
1 King-size bed
Private pool
Balcony
room details
Select Club Deluxe Adults Only
2 persons
445 sq. feet
1 King-size bed and 1 Sofa bed
Private pool
Balcony
room details
Show all roomsLess
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Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, guests will delight in a diverse array of dining options that capture global flavors while highlighting local culinary treasures. With intimate venues and vibrant atmospheres, each restaurant provides a unique setting to savor exquisite dishes crafted to enchant the palate.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal Pto Juarez,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
3.2
mi
Beach
Point Esmeralda
2.5
mi
Landmark
Playa
2.1
mi
Beach
Xcalacoco
1.7
mi
Beach
Grand Coral Beach Club
2.0
mi
Landmark
VIP Riviera Maya
2600 ft
Golf Course
Grand Coral Golf Riviera Maya
5100 ft
Landmark
Kitemex
3300 ft
Landmark
Caribbean Feeling
3600 ft
Landmark
DiveXplor
3700 ft
Landmark
AquaSafari Mexico
4200 ft
Landmark
Don Mezcal Bar
4300 ft
Landmark
Riviera Maya LUX
1.0
mi
Landmark
Church of Guadalupe
1.9
mi
Landmark
Punta Bete
1.1
mi
Landmark
Mix of Cultures Tours and Transportation
1.1
mi
Beach
Punta Esmeralda Beach
3.4
mi
Landmark
Punta Venado
2.2
mi
Gallery
Galeria Luis Sottil
1.7
mi
Landmark
Go Natural Explorers
1.5
mi
Landmark
Playa Publica 88
1.7
mi
Landmark
Sian Ka'an Jeep
1.5
mi
Landmark
Tour Guide Mexico
1.5
mi
Landmark
Mexico Maya Caribe
1.6
mi
Landmark
Fantasea Dive - Diving & Adventures
1.6
mi
Landmark
Mayantastic
1.6
mi
Landmark
Sea Pro Divers
1.6
mi
Landmark
Caribbean Experience - Private Tours
1.7
mi
Gallery
Amate Gallery
1.7
mi
Landmark
Rainbowcrawl Playa Del Carmen
1.7
mi
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6
mi
Predio El Limonar fraccion 2
Sea Olive
1.8
mi
Xcalaco El Limonar No. 1
Kinoko
1.6
mi
289 Km Carrera Cancun
La Marea
1.8
mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Nearby Activities and Dining
Grand Coral Golf Riviera Maya
1.5-minute drive
Championship golf course featuring stunning views and well-maintained greens. Ideal for golf enthusiasts of all levels.
Xcalacoco
2.8 km, 10-minute drive
A beautiful beach with soft sands and calm waters, perfect for relaxing or swimming. Less crowded than other local beaches.
Church of Guadalupe
3.0 km, 10-minute drive
A picturesque church known for its unique architecture and panoramic views of the surrounding area.
Playa Publica 88
2.7 km, 10-minute drive
Popular public beach with amenities, lush surroundings, and vibrant atmosphere. Great for families and beachgoers.
Koh Thai
2.6 km, 10-minute drive
Authentic Thai cuisine in a modern, cozy atmosphere. Signature dishes include Pad Thai and Green Curry.
Sea Olive
2.8 km, 10-minute drive
Mediterranean delights with an open-air vibe. Known for seafood specialties and a diverse wine selection.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Pros
Eco-friendly aspects
Kind staff
Delicious restaurants
Beautiful wildlife
Cons
Sea grass
Overbooked
Low quality food
Guest reviewsOpen reviewsQuestions of the users
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Are drinks available on the beach as part of the all-inclusive experience?
5 August 2024
Yes, drinks served on the beach are included, but food is not.
Does Sandos Caracol Eco Resort feature any rooms with an ocean view?
22 September 2024
None of the rooms at Sandos Caracol Eco Resort offer an ocean view.
Is the beach area located directly next to the resort, or is transportation needed to reach it?
12 October 2024
The private beach is conveniently located right in front of the property.
What's the ideal time to visit for a perfect beach vacation?
14 November 2024
The best time to visit is typically between November and April, when the weather is at its finest and ideal for ocean activities.
Is the mini bar included in the all-inclusive plan? Could you explain the inclusive details?
8 December 2024
The mini bar is part of the all-inclusive deal, along with access to bars, restaurants, buffets, a la carte options, and scheduled activities.
Do all the sofas in the rooms have pull-out beds?
13 January 2025
Not all sofas come with a pull-out bed.
Is shuttle service available to Cancun International Airport, and what are the costs?
25 February 2025
Transport to Cancun International Airport is provided by Seek & Go Company in a private air-conditioned van, costing $160 USD for a round trip or $90 USD one way.
How far is Sandos Caracol Eco Resort from Cancun Airport?
30 March 2025
The distance from Cancun Airport to the resort is approximately 70 kilometers.
Does the resort offer COVID-19 testing for guests, and is there a fee?
14 April 2025
Rapid antigen tests are free for travelers heading to or through the USA, while those traveling elsewhere will be charged $35.00 USD. Results typically take around 24 hours.
What services are not covered by the all-inclusive package?
1 May 2025
The all-inclusive plan does not include spa services, tours and excursions, airfare, ground transportation, exclusive wine from the a la carte menu, motorized water sports, and scuba diving.
Is there a disco available for guests to enjoy?
18 June 2025
Yes, there is a disco on the property that operates from 11 pm to 2 am.
How many restaurants and bars are available at Sandos Caracol Eco Resort?
7 July 2025
Currently, there are 7 restaurants available on rotation and 4 bars that guests can enjoy.Next best alternative
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