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Check-in
16Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

Rooms and Suites

Sandos Caracol Eco Resort has 955 rooms. Guests choose between fully furnished spacious villas and up to 5 different family room options ranging from standard rooms to penthouse suites. Rooms include free Wi-Fi and air conditioning. Some rooms provide a hot tub. Select rooms have a private pool. Royal Elite section rooms feature views of the Caribbean Sea.

Dining Choices

Sandos Caracol Eco Resort offers 9 restaurants and cool bars. Guests enjoy a variety of cocktails, sodas, or coffee in bars. Dining options include Italian buffets, Brazilian steak houses, A La Carte options, Asian cuisine, vegan cuisine, and Mexican food. The isolated area of the resort features an exclusive a la carte restaurant for breakfast and lunch.

Leisure and Entertainment

Sandos Caracol Eco Resort features 2 outdoor pools and a water park with 29 water slides for all ages. The water park has 3 zones. The resort also includes quiet chill-out pools. The All-Nature Experience offers all-week activities for families. Guests find ancient freshwater sinkholes and natural jungle-lined waterways. There is a white sand beach.

Location Information

Sandos Caracol Eco Resort is in Playa del Carmen. Landmarks nearby include Xca-Ha Park (3 km), Go Natural Explorers (2.5 km), and Martina Beach Club (3.5 km). Aeropuerto de Playa del Carmen is 10 km from Sandos Caracol Eco Resort.

Services Available

Sandos Caracol Eco Resort provides multiple services. Select Club guests have access to an exclusive beach area with hammocks, loungers, and Bali beds, and the Select Club Adults Only Ocean Front Club House. The Select Club offers a swimming pool, a jacuzzi area, 24-hour room service, a beach club, and an exclusive check-in lounge. Guests can bring an expert instructor who will guide them through a morning yoga session. There is a Kids Club with games and activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
Max:
2 persons
62 m² 
Bed options:
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
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Pool View Superior
Max:
2 persons
39 m² 
Bed options:
2 Double beds
Pool view
Shower
Balcony
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Eco Family Suite
Max:
2 persons
41 m² 
Bed options:
1 King-size bed
Shower
Balcony
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Getting around

A list of all available modes of transport

City Centre
Playa del Carmen 5.2 km
Airports
Aeropuerto de Playa del Carmen (PCM) 7.0 km
Cancun (CUN) 52.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6 km
Predio El Limonar fraccion 2
Sea Olive
2.8 km
Xcalaco El Limonar No. 1
Kinoko
2.5 km
289 Km Carrera Cancun
La Marea
2.9 km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0 km
Punta Bete Mexico Xcalacoco
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Check-in
16Oct2025Select date
Check-out
17Oct2025Select date
Rooms and Guests2 Guests, 1 Room