"The food was really good for an all inclusive, the drinks were watered down so I'd suggest getting anything you want on the rocks."
Sasha from United States
read full review
"My family and I stayed in a family suite with ocean view and the room and view were beautiful ."
Heather
"The resort itself is very beautiful."
Luis
5-star all-inclusive beachfront resort in Cancun
Accommodations
Dreams Natura Resort & Spa features 553 luxury rooms and suites, each with a private furnished balcony or terrace. Guests can choose an upgraded suite in the Preferred Club for enhanced amenities and exclusive privileges. All rooms include a mini-bar refreshed daily and 24-hour room service.
Wellness
The Dreams Spa by Pevonia offers a tranquil setting inspired by local cenotes. Guests can enjoy various treatments, including massages, facials, and hydrotherapy. The spa features two double VIP cabins and therapeutic showers, ensuring a comprehensive relaxation experience.
Family-Friendly Amenities
The resort includes a water park complete with a 241-foot waterslide and a 224-foot lazy river. Children can participate in activities at the Explorer's Club, catering to ages 3-12 with fun and educational experiences. Teenagers have access to the Core Zone Teens Club, ensuring entertainment for all age groups.
Dining Options
Dining is varied with nine options, including six à la carte restaurants and a buffet. Guests can enjoy fresh seafood at Oceana and experience authentic Italian cuisine at Portofino. The Sip, Savor & See program allows guests to dine at nearby resorts to further expand their culinary experiences.
Activities and Entertainment
Dreams Natura offers a diverse range of activities, including a climbing wall and Rollglider aerial ride. Live entertainment includes nightly shows and concert projections under the stars. The resort also provides non-motorized water sports and guided excursions to explore the Caribbean region.
Highlights
Location: 10-mile drive from Cancun International Airport
Rooms: 553 luxury rooms and suites
Dining: Nine dining options including à la carte restaurants
Wellness: Dreams Spa by Pevonia with hydrotherapy circuit
Family-Friendly Amenities: Water park with lazy river
Activities: Climbing wall and Rollglider aerial ride
“Blending natural elements with modern design, this resort presents a compelling option for families, especially with its included water park and plentiful activities. The all-inclusive promise extends to diverse dining experiences, and the proximity to the airport is a definite plus for convenient arrivals, making it, in my opinion, a well-rounded choice for a Cancun getaway.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Dreams Natura Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Partial Ocean View
2 persons
52 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Ocean View
2 persons
52 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Family Junior Suite Ocean View
2 persons
99 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Dreams Natura Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
Dreams Natura Resort & Spa provides an exquisite array of dining venues, each showcasing a unique relationship between global flavors and authentic cuisine. With options ranging from casual beachfront grills to elegant à la carte dining, every meal becomes a delightful experience in an inviting atmosphere.
World Café
International buffet
Ambiance
Bright, family-friendly setting perfect for relaxed meals
Key Offerings
Diverse buffet stations featuring a blend of international dishes. Ideal for breakfast and casual dining.
Reservation
No
Open daily from 07:00 - 11:00 and 12:00 - 22:30
Bluewater Grill
Steakhouse
Ambiance
Casual yet elegant, offering partial ocean views
Key Offerings
Grill specials including succulent steaks, served with a variety of sides to satisfy all cravings.
Reservation
Recommended
Open daily from 12:00 - 17:00 and 18:30 - 22:30
Himitsu
Asian
Ambiance
Intimate dining space with a serene atmosphere
Key Offerings
A selection of traditional Asian dishes with an emphasis on fresh ingredients, available for dinner.
Reservation
Recommended
Open daily from 17:30 - 22:30
Portofino
Italian
Ambiance
Charming restaurant that offers a cozy yet sophisticated setting
Key Offerings
Authentic Italian fare featuring handcrafted pasta and classic dishes served in a warm ambiance.
Reservation
Recommended
Open daily from 18:00 - 23:00
Bordeaux
French
Ambiance
Elegant dining space, perfect for romantic dinners
Key Offerings
A delightful selection of French delicacies, ideal for savoring exquisite flavors in the evening.
Reservation
Recommended
Open daily from 18:00 - 23:00
El Patio
Mexican
Ambiance
Vibrant and colorful atmosphere reminiscent of traditional Mexican restaurants
Key Offerings
Classic Mexican favorites, including flavorful tacos and enchiladas, served in a lively setting.
Reservation
Recommended
Open daily from 18:00 - 23:00
Oceana
Seafood
Ambiance
Coastal-inspired dining space with an enchanting vibe
Casual beachside eatery perfect for snacks and light bites
Key Offerings
Grilled snacks and BBQ favorites, ideal for enjoying between poolside excursions.
Reservation
No
Open daily from 11:00 - 18:00
Coco Cafe
Coffee & Snacks
Ambiance
Charming café atmosphere, perfect for a casual meet-up
Key Offerings
A delightful selection of coffee, tea, and light snacks for a quick pick-me-up throughout the day.
Reservation
No
Hours vary
Dreams Natura Resort & Spa Location
Km 332 21, Cancun, 77500,
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Petempich Bay
30 minutes walking
Petempich Bay offers stunning waters ideal for swimming and snorkeling, perfect for leisurely day trips.
The Kay Club
35 minutes walking
The Kay Club features thrilling water sports and kayak rentals, focused on fun aquatic adventures.
Puerto Morelos National Marine Park
40 minutes walking
Puerto Morelos National Marine Park is known for its diverse marine life and excellent snorkeling opportunities.
Snorkeling Adventure
50 minutes walking
Snorkeling Adventure offers guided tours to underwater sites, showcasing the vibrant coral reefs and sea life.
Water Sports
10-minute drive
Exciting water sports are available nearby, including jet skiing and paddleboarding with equipment rentals on-site.
Yoga Classes
10-minute drive
Relaxing yoga classes can be found close by, providing serene settings and experienced instructors for all levels.
Armadillo
10 minutes walking
Armadillo offers a cozy atmosphere with local dishes like tacos and fresh seafood. Reservations recommended on weekends.
Local Nightlife Spots
10-minute drive
Vibrant nightlife options nearby include bars and live music venues, perfect for enjoying Cancun's energetic scene.
Getting around
City Centre
Cancun 38 min · 15.4 mi
Airports
Cancun (CUN) 26 min · 10.5 mi
Isla Mujeres (ISJ) 67 min · 27.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
602
Former name
dreams natura riviera cancun
Reviews and Ratings
Feedback about Dreams Natura Resort & Spa from previous guests about their experience.
Review score
Based on 4217 verified reviews
8.6 /10
Great
80 %
Recommend
Breakfast
7.5/10
Cleanliness
8.4/10
Comfort
8.6/10
Facilities
8.2/10
Free WiFi
8.5/10
Location
7.8/10
Paid Wi-Fi
8.3/10
Staff
8.6/10
Value for money
7.9/10
Pros
Friendly staff
Clean resort
Outstanding amenities
Cons
Unstocked bars
Guest reviews
based on 138 reviews
7.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Dreams Natura Resort & Spa
Can guests in Preferred Club junior suites access a private pool, or are all pools shared?
10 September 2024
All swimming pools are available for all guests. There are specific swim-up suites within the Preferred Club category, which would enhance your experience with direct access to pools.
What amenities are enhanced for Preferred Club rooms compared to standard rooms?
2 November 2024
Preferred Club rooms offer superior views, upgraded amenities, a jacuzzi on the terrace, and access to an exclusive lounge, providing a more luxurious stay.
Are there specific areas designated for smoking on the property?
15 March 2025
Yes, the resort has designated open areas for smoking to ensure comfort for all guests.
How can I check my existing reservation?
17 January 2025
Reservations can be accessed through the hotel's official website under the reservation section.
Will there be additional charges to use the water park and zipline?
28 February 2025
No, both the water park and zipline are included as part of the Unlimited-Luxury package without extra fees.
Is it possible to get a rollaway bed instead of a crib for my room?
16 August 2024
Yes, a rollaway bed is available upon request, though it is subject to availability.
What is the dress code for using the restaurants and pools at the resort?
12 December 2024
Swimwear is required at pool areas, while restaurants have specific dress codes including casual and formal attire, depending on the dining venue.
Can I request adjoining rooms for my family during the booking process?
5 April 2025
Requests for adjoining rooms can be accommodated, but should be made in advance and are subject to availability.
Are the swimming pools heated for year-round comfort?
8 June 2025
Yes, the infinity pool at this resort is heated for guests' comfort throughout the year.
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