Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, Cancun
374US$
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Key details
About the Hotel
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
-
Close to Chac Mool Beach
Great
8.5
8.7
/10
4.6
3.8
/5
Loved by Sunscape Cancun All-Inclusive Resort & Spa By Hyatt guests
Family-friendly activities
Wonderful beds
Amazing food variety
Clean rooms
"The taco bar on the beach served all you can eat tacos every day from noon-5 pm."
Lisa from United States
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"The rooms were clean and comfortable and we enjoyed all the food options too."
Jennifer from United States
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"The coffee bar was a hidden bonus here! If you love coffee this is the place for you."
lathro83 from United States
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Accommodations
The hotel offers 387 spacious suites, designed for comfort and relaxation. Options include Beachfront Walkout Junior Suites with direct beach access, and Premium Junior Suites that provide Alltra VIP Club access. Every suite features a fully stocked minibar, room service, and a private balcony for enjoying ocean views.
Dining
Dining at the hotel encompasses a variety of global cuisines across several restaurants. Guests can enjoy Italian dishes at Viaggio, authentic Mexican meals at Casa de Rosa, and fresh seafood at Brasas Grill. The all-inclusive plan provides 24-hour room service and access to buffet-style dining with international options.
Family Experiences
The hotel caters to families with Camp Alltra, which offers activities for children ages 4-12. The campus includes a splash park, water slides, and organized beach games. Families can easily connect with one another and enjoy quality time in various family-centric amenities available throughout the resort.
Wellness
Aura Spa provides a comprehensive selection of wellness treatments, including massages and hydrotherapy services. Guests can unwind in the hydrotherapy circuit designed for relaxation and rejuvenation. For an active experience, the fitness center features cardiovascular and weight equipment, plus a range of daily activities such as beach volleyball and yoga.
Activities and Entertainment
The hotel promotes an active lifestyle with multiple swimming pools, including those with water slides and a family pool. Evening entertainment features live performances, music, and themed parties, ensuring engaging experiences well into the night. Along with water sports and fitness classes, guests have a variety of options for daily fun.
Highlights
Location: 30-minute drive from Cancun International Airport
Dining: 24-hour in-suite dining
Wellness: Hydrotherapy circuit at Aura Spa
Pool: Family pool with water slides
Family: Camp Alltra for ages 4-12
Events: 7,000 sq ft of indoor event space
“Sunscape Cancun emphasizes family fun, particularly with its included water park and kids' clubs. I think the multiple restaurants and beachfront access are great, though some rooms could use an update, despite kind staff; overall, it's a solid choice for a lively all-inclusive vacation.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard 1 King Bed
2 persons
390 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Junior Suite 1 King Bed Ocean View
2 persons
390 sq. feet
1 King-size bed
Shower
Balcony
room details
Junior Suite 1 King Bed
2 persons
390 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite 2 Double Beds Ocean View
2 persons
390 sq. feet
2 Double beds
Shower
Balcony
room details
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Facilities
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.5/10Review score
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Sports & Fitness
Fitness centre
Yoga class
Aerobics
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers an enticing array of dining experiences that celebrate both international flavors and local traditions. With ocean views, vibrant atmospheres, and innovative culinary creations, guests are invited to indulge in a delightful selection of seven onsite restaurants, each with its own unique character.
Ventanas
International
Ambiance
Modern, with stunning ocean views
Key Offerings
A diverse menu featuring global culinary delights, perfect for breakfast or lunch, created with fresh ingredients to start the day right or refuel after a beachside adventure.
Reservation
No
Open for breakfast and lunch, 07:00 - 17:00 daily
Viaggio
Italian
Ambiance
Cozy and elegant setting
Key Offerings
Authentic Italian dishes crafted from traditional recipes, showcasing a variety of pastas, seafood, and delectable pizzas that transport guests to Italy.
Reservation
No
Hours vary
Casa de Rosa
Mexican
Ambiance
Festive and colorful atmosphere
Key Offerings
A celebration of Mexican cuisine, offering a range of traditional dishes bursting with flavor in a welcoming setting that embodies local culture.
Reservation
No
Hours vary
At Sunset
American, European
Ambiance
Family-friendly with an inviting vibe
Key Offerings
Delicious meals served with a picturesque sunset view, offering a blend of familiar American favorites and European classics for every taste.
Reservation
No
Open for lunch and dinner, 12:00 - 23:00 daily
Azul
Asian
Ambiance
Family-friendly, tranquil setting
Key Offerings
A selection of captivating Asian dishes, featuring sushi and other specialties in a relaxing environment ideal for family dining.
Reservation
No
Open for breakfast and dinner, 08:00 - 22:30 daily
Cravings
Casual fare
Ambiance
Comfortable and cozy environment
Key Offerings
A variety of light snacks and casual dining options perfect for a quick bite throughout the day, catering to all ages and tastes.
Reservation
No
Open daily, 11:00 - 19:00
Café México
Mexican and casual dining
Ambiance
Laid-back and vibrant atmosphere
Key Offerings
Offering an all-day menu with a range of Mexican favorites, this casual café is perfect for a laid-back meal or a quick coffee break any time of the day.
Reservation
No
Open 24 hours, 00:00 - 23:30 daily
Brasas Grill
Mexican
Ambiance
Family-friendly, outdoor setting
Key Offerings
A delightful selection of grilled Mexican favorites ideal for lunch, offering a relaxed atmosphere amidst beautiful surroundings.
Reservation
No
Open for lunch, 12:00 - 16:00 daily
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
4900 ft
Landmark
Cancun Convention Center
5000 ft
Night club
Coco Bongo
1.1
mi
Landmark
Yamil Lu'um Archeological Site
4200 ft
Landmark
Scorpion's Temple ruins
4200 ft
Landmark
Avenida Kukulkan
1.4
mi
Museum
Cancun Wax Museum
4700 ft
Beach
Chac Mool Beach
2500 ft
Aquarium
Interactive Aquarium
5200 ft
Night club
The City Nightclub
5300 ft
Night club
Palazzo
1.1
mi
Beach
Playa Marlin
1.3
mi
Museum
Museo Subacuatico de Arte
1.4
mi
Beach
Playa Forum
1.1
mi
Landmark
Forum By The Sea
5200 ft
Shopping Area
Fashion Harbour
5100 ft
Mall
Luxury Avenue
1.5
mi
Night club
Daddy'O
5300 ft
Landmark
Museo Sensorial del Tequila
1.4
mi
Beach
Mandala Beach Club
1.0
mi
Night club
Mandala Nightclub
1.1
mi
Park
arte Garden
5000 ft
Mall
La Madonna
5000 ft
Landmark
Playa Lagarto
1.0
mi
Gallery
Galeria Balance Cancun
1.2
mi
Landmark
Marlin Beach
1.3
mi
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Museo de Arte Popular Mexicano
6 minutes' walk
Museum showcasing Mexican folk art; ideal for culture enthusiasts with unique exhibits and free admission on certain days.
La Isla Shopping Village
18 minutes' walk
A vibrant shopping mall with luxury brands, restaurants, and a scenic waterfront; great for shopping and dining experiences.
Coco Bongo
20 minutes' walk
Famous entertainment venue featuring spectacular live shows and music; an absolute must for nightlife lovers in Cancun.
Yamil Lu'um Archeological Site
15 minutes' walk
Mayan ruins offering historical insights alongside stunning ocean views; ideal for history enthusiasts and photographers.
Interactive Aquarium
19 minutes' walk
Engaging aquarium with interactive experiences; perfect for families, offering animal encounters and educational exhibits.
Water Park at The Grand
5 minutes' walk
Thrilling water park with slides and pools; great for thrill-seekers looking for fun in the sun right nearby.
Pelicanos
3 minutes' walk
Seafood hotspot known for its relaxed atmosphere and fresh catches; must-try dishes include fish tacos and ceviche.
Bubba Gump
5 minutes' walk
Casual dining with a seafood-themed menu; perfect for families, offering a fun ambiance and signature shrimp dishes.
The City Nightclub
20 minutes' walk
Massive nightclub featuring top DJs and vibrant nightlife scenes; perfect for dancing and enjoying Cancun's party atmosphere.
Palazzo
20 minutes' walk
Stylish club with themed parties and a glamorous atmosphere; attracts a trendy crowd for an unforgettable night out.
Getting around
City Centre
Cancun16 min
·
6.4
mi
Airports
Cancun International Airport (CUN)33 min
·
13.5
mi
Isla Mujeres, Quintana Roo (ISJ)42 min
·
17.3
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
Reviews and Ratings
Feedback about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from previous guests about their experience.
Review score
Based on 2853 verified reviews
8.7/10
Great
86%
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
9.4/10
Staff
9.2/10
Value for money
8.2/10
Pros
Clean rooms
Friendly staff
Good food
Kids club activities
Hot water
Cons
Limited play area
Guest reviews
based on 13384 reviews
4.5/5
based on 2061 reviews
8.5/10
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Questions of the users
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What does the phrase 'additional charges may apply' entail during a stay at Sunscape Cancun?
10 January 2024
Additional charges can include services like phone calls, specialty dining options such as lobster or tomahawk dinners, spa services, laundry, and certain premium wine options.
Can guests access all restaurants and cafes on-site as part of the all-inclusive package? Is there a shuttle service available to and from the airport?
15 February 2024
Yes, the all-inclusive package includes access to all on-site dining options. For airport transfer services, please reach out directly for pricing and arrangements.
Is it possible to check in earlier than the standard time on the day of arrival?
20 March 2024
Guests can check in at the front desk 24/7. Rooms are typically available by 3 PM, but early arrivals may store their luggage and enjoy hotel amenities while waiting.
How does the premium room differ from a standard room?
18 April 2024
The premium room offers additional benefits and amenities compared to standard rooms, providing a more luxurious experience.
Are all-inclusive services available around the clock?
25 May 2024
The all-inclusive package provides round-the-clock services for meals, drinks, and entertainment to enhance the guest experience.
Is there a restriction on the number of alcoholic beverages guests can consume during their stay?
30 June 2024
Guests can enjoy national alcoholic beverages without limits; however, premium spirits may not be included in the standard package.
Do the suites at the resort come equipped with hammocks?
5 July 2024
Yes, approximately 70% of the suites feature hammocks for added relaxation.
How many dining options are available at the resort?
10 August 2024
The property boasts four restaurants, three bars, a snack area, and room service to cater to diverse tastes.
Is there a refrigerator and coffee maker available in the hotel rooms? How's the beach condition regarding seaweed?
15 September 2024
Rooms include a minibar stocked with drinks, and guests can expect the beach to vary in terms of seaweed presence, often maintaining pristine conditions.
What activities are available for children at the resort?
20 October 2024
Children aged 4 to 12 can partake in exciting activities at Camp Alltra, which includes games, crafts, and themed entertainment throughout the day.
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