Crowne Plaza London - Docklands By Ihg Hotel Exterior photoCrowne Plaza London - Docklands By Ihg Hotel Exterior photoCrowne Plaza London - Docklands By Ihg Hotel Interior photo
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From142US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
-
Near ExCeL London
Great
8.5
8.7
/10
4.9
3.8
/5

Amenities

Crowne Plaza London Docklands offers a heated indoor pool, hot tub, and well-equipped gym at the Quad Club & Spa. Guests can also access sauna and steam rooms, ensuring a comprehensive wellness experience. The hotel provides a complimentary shuttle service to Canary Wharf during weekdays.

Rooms

The hotel features 210 bedrooms, including Superior Rooms and Executive Suites with spectacular views over the Royal Docks. Each room comes with a king size bed, a workspace, and high-speed internet. Upgraded accommodations include amenities like a private balcony and complimentary mini bar upon arrival.

Location

Conveniently located just 0.5 miles from the ExCeL Exhibition Centre and 4 miles from The O2 Arena, the hotel is easily accessible. Access to Central London is facilitated by the Elizabeth Line, allowing quick travel to various attractions. Nearby, the Emirates Air Line cable car offers unique views over the River Thames.

Wellness

Guests can relax at the Royal Bliss Spa, offering a range of therapeutic treatments including full body and facial massages. The Quad Club & Spa provides an indoor swimming pool and fitness classes featuring Peloton bikes for all fitness levels. Steam rooms and sauna sessions are available to enhance wellness.

Dining

Fremantle Bar & Kitchen brings an Australasian-inspired dining experience to the hotel, open for brunch, lunch, and dinner. The menu offers a variety of international dishes, enhancing guest culinary experiences. Outdoor terrace seating allows dining with views over the picturesque docks.

Highlights

Location: 0.5 miles from ExCeL Exhibition Centre

Dining: Fremantle Bar & Kitchen with diverse menu

Wellness: Royal Bliss Spa with therapeutic treatments

Rooms: Stunning river views from Executive Suites

“The location on the Royal Victoria Dock is a genuine asset, setting it apart from many other city hotels; proximity to transport links and the O2 Arena is a big plus. Rooms offer plenty of space, enhanced by the benefit of on-site leisure facilities, including a full spa and a heated indoor pool. I think it's a solid choice, especially for those mixing business at ExCeL London with some downtime.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Crowne Plaza London - Docklands By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room Two Double Beds Mini Cooler
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
Standard Double Room Mini Cooler
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
Standard Double Room Disability Access
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
Junior King Suite
2 persons
360 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Crowne Plaza London - Docklands By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Fremantle Bar & Kitchen offers a delightful dining experience infused with Australian and Asian flavors, perfect for families and food lovers. With a modern atmosphere and bright dockside views, it invites everyone to savor expertly crafted dishes in a welcoming setting.
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo

Fremantle Bar & Kitchen

Australian and Asian fusion with Halal, Vegetarian, Vegan, Gluten-free, and Dairy-free options
Ambiance
Family-friendly and modern, featuring a bright, open bar with scenic dockside views
Key Offerings
Enjoy a selection of set menus emphasizing fresh produce with a classical twist, along with specialty craft cocktails.
Reservation
Recommended
Open for breakfast, brunch, lunch, and dinner

Crowne Plaza London - Docklands By Ihg Hotel Location

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Map view
Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Nearby
27 Western Gateway
Emirates Air Line
1800 ft
Museum
The Crystal
1100 ft
Bridge
Royal Victoria Dock and Bridge
1800 ft
Restaurants
Al Masar
100 ft
8 Western Gateway
Heroica Lounge
400 ft
Western Gateway Royal Victoria Dock
Marina
500 ft
Unit 4A
Eeshi's Kitchen
700 ft
Western Gateway Unit G2
Prime Burger ExCel London
2100 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
China Palace
1100 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
1200 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
1200 ft
1 Western Gateway ExCel Centre
Explore London
Explore Docklands
Top Attractions
Activities
Dining
Entertainment
ExCeL London
ExCeL London
9 minutes' walk
A major conference center hosting various events, exhibitions, and trade shows year-round.
The Crystal
The Crystal
5 minutes' walk
An interactive science center showcasing sustainable living, featuring free admission and engaging exhibits.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
7 minutes' walk
A picturesque dock area perfect for walks, featuring stunning views and waterfront dining options.
Trinity Buoy Wharf
Trinity Buoy Wharf
10 minutes' walk
A historic site and arts hub with unique light installations and a scenic riverside setting.
Emirates Air Line
Emirates Air Line
7 minutes' walk
A cable car offering thrilling views over the Thames, connecting the Greenwich Peninsula with Royal Docks.
Bow Creek Ecology Park
20 minutes' walk
A tranquil nature park ideal for relaxing strolls, birdwatching, and enjoying the outdoors.
Al Masar
Al Masar
1 minute' walk
Middle Eastern cuisine served in a vibrant atmosphere, known for its delicious shawarma and hummus.
Heroica Lounge
Heroica Lounge
2 minutes' walk
A cozy café with a relaxed vibe, offering an array of snacks, coffees, and light meals perfect for casual dining.
The O2
The O2
6 minutes' drive
A vibrant entertainment venue hosting concerts and events, featuring restaurants, bars, and a cinema.
Canning Town
Canning Town
25 minutes' walk
A lively area with pubs and bars, perfect for unwinding or enjoying the local nightlife with friends.
Getting around
City Centre
London16 min  ·  6.3 mi
Airports
London City (LCY)6 min  ·  2.3 mi
London Heathrow (LHR)58 min  ·  23.8 mi
Train
Charlton Train Station30 min  ·  1.6 mi
Charlton Railway Station32 min  ·  1.6 mi
Underground
Canning Town14 min  ·  3700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza London - Docklands By Ihg Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Crowne Plaza London - Docklands impresses many guests with its clean, spacious rooms equipped with good facilities, making it a great choice, especially when attending events at Excel London, which is within walking distance. The hotel is beautifully decorated, offering a good breakfast and dining experience. While most appreciate the modern and comfortable setting, some have found the rooms a bit tired. It's also conveniently located near the Elizabeth line and DLR, offering easy access to Canary Wharf and central London, though a car may be useful to reach certain areas.
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Review score
Based on 2145 verified reviews
8.5/10
Great
88%
Recommend
Staff
9.0/10
Cleanliness
8.9/10
Paid Wi-Fi
8.0/10
Value for money
8.3/10
Pros
River view
Comfortable bed
Convenient location
Helpful staff
Good breakfast
Cons
Poor housekeeping
Hot room
Guest reviews
based on 2145 reviews
8.5/10
based on 2193 reviews
4/5
based on 3979 reviews
8.5/10
Terry from United Kingdom
Family with children
Standard Room
3 nights in August 2025
|
Reviewed:November 10, 2025
6/10
food itemsspa treatment rooms
The breakfast was acceptable , with a variety of food items.
It caused significant inconvenience. The spa treatment rooms were closed. This closure was not disclosed on the website. The closure.
0 Helpful
Albert from Germany
Business traveller
standard room
4 nights in August 2025
|
Reviewed:September 11, 2025
9/10
clean gymequipped saunafriendly reception
the gym was clean and well equipped. i noticed a lovely pool sauna and steam room. didi at the gym reception was very friendly. she gave great customer service.
the tv audio wouldn't connect via bluetooth.
0 Helpful
Questions of the users
About Crowne Plaza London - Docklands By Ihg
What time is check-out? Is there an option for a late check-out?
23 September 2024
Check-out is at 11:00 AM. A late check-out until 5:00 PM is available for an additional fee of £10.00 per hour.
Can guests use the swimming pool and fitness facilities during their stay?
15 January 2025
Guests have full access to the swimming pool, Jacuzzi, sauna, steam room, and gym while staying at the hotel.
Are bathrobes available for guest use at the pool?
11 December 2024
Bathrobes and slippers are provided only in Suites. However, pool towels can be obtained at the Quad Club reception.
Is there public transport available nearby to explore London?
3 February 2025
Royal Victoria station, which is part of the Docklands Light Railway, is a mere 5-minute walk from the hotel, providing excellent access to public transport.
Can luggage be dropped off before check-in time?
17 March 2025
Yes, luggage can be stored with the concierge team until the check-in process is complete.
Can I use the hotel pool before checking in?
2 April 2025
It is permitted to use the pool facilities prior to 3:00 PM check-in time, subject to availability.
Are there many dining options nearby the hotel?
28 May 2025
Numerous restaurants and pubs are located within a 5-minute walking distance from the hotel.
Are baby cots available for families traveling with infants?
30 June 2025
Baby cots can be provided upon request for guests with infants.
What identification is needed for check-in?
21 August 2024
All guests must present valid photo ID with an address for check-in. Without this, check-in may be declined.
How accessible is the hotel for those with mobility challenges?
19 September 2024
The hotel is designed to be accessible with features catering to guests with mobility needs, including accessible rooms and facilities.

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