Cinnamon Citadel Kandy, Kandy ➤ Reviews, Rooms & Prices 2026

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About the Hotel

124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka, 2000

Near Kandy Lake

Great

8.4

8.8

/10

4.5

4.4

Loved by Cinnamon Citadel Kandy guests

Efficient service
Spacious rooms
Delicious meals
Amazing views
Friendly staff
Excellent breakfast

"Rooms overlooking the river made it a great experience."

Ramesh K from India

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"We had a balcony room which had fabulous view of the river, a great place for watching nature around you."

Anne

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"The setting is stunning-nestled by the river and surrounded by lush greenery, with a beautiful pool area that's perfect for unwinding and taking in the view."

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Accommodations

Cinnamon Citadel Kandy comprises 122 luxurious rooms, each with stunning views of the Mahaweli River and the surrounding hills. The hotel features spacious suites that reflect Sri Lankan artistry with a warm and inviting design. For those seeking exclusivity, the hotel offers a selection of upgraded, premier suites with private balconies.

Dining

Dining options are abundant, with the Cinnamon Citadel offering a diverse culinary experience across its on-site restaurants. The Main Restaurant serves a buffet featuring local and international cuisines, while the specialty restaurant offers unique local Sri Lankan dishes. The hotel also features a bar with a variety of beverages and light snacks.

Wellness

Wellness offerings at Cinnamon Citadel include a fully equipped fitness center and a refreshing outdoor swimming pool. Guests can indulge in spa treatments that utilize traditional techniques and local ingredients. The wellness area invites relaxation amidst lush gardens overlooking the river.

Events & Business

Cinnamon Citadel Kandy boasts extensive meeting spaces suitable for various events, accommodating both corporate gatherings and social celebrations. With high-tech equipment and attentive staff, the hotel ensures that every event meets professional standards. The largest ballroom can host up to 300 guests, creating a flexible event environment.

Location & Attractions

Located on the banks of the Mahaweli River, the hotel provides easy access to the spiritual and cultural attractions of Kandy. Significant landmarks, such as the Temple of the Tooth and Kandy Lake, are just a short distance away. The hotel serves as a gateway to explore the rich history and heritage of the surrounding area.

Highlights

Accommodations: 122 luxurious rooms with river views

Dining: On-site restaurants with local cuisine

Wellness: Outdoor swimming pool & fitness center

Events: Meeting spaces for up to 300 guests

Location: Near Temple of the Tooth

“What I find truly remarkable is how the hotel blends cultural charm with modern design, creating a sophisticated yet serene environment; plus, the various dining options and proximity to Kandy's landmarks give it a strong edge. For those seeking a blend of cultural immersion and relaxation, this hotel is certainly a standout choice.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningBuffet Paradise

The variety at the breakfast buffet was incredible. Hoppers were a daily treat, and the Sri Lankan cuisine was authentic.

Rajesh from India

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Room FeaturesRiverfront Bliss

Our spacious room had a fantastic balcony overlooking the river; the views were serene and unforgettable.

Olivia from Canada

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Children's AmenitiesFamily Friendly

The toddler pool was separate and safe. The hotel is ideal for families with young children.

Muhammad from Malaysia

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BathroomRefreshing Showers

The bathroom was huge! The shower was powerful, and fluffy towels were provided. Everything was clean.

Ursula from Austria

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Select your room type

Cinnamon Citadel Kandy offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room on Boat rides & Archery Early Check & Late Check Out on Availability

2 persons

420 sq. feet

1 Double bed

Shower

Air conditioning

room details

Deluxe King River View on Boat rides & Archery Early Check & Late Check Out on Availability

2 persons

530 sq. feet

1 Double bed

Shower

Bathtub

room details

Superior King Garden View on Boat rides & Archery Early Check & Late Check Out on Availability

2 persons

420 sq. feet

1 Double bed

Shower

Air conditioning

room details

Superior Twin Garden View on Boat rides & Archery Early Check & Late Check Out on Availability

2 persons

420 sq. feet

2 Single beds

Shower

Air conditioning

room details

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Facilities

Cinnamon Citadel Kandy offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Badminton
Darts
Table tennis

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cinnamon Citadel Kandy offers a delightful array of dining options that cater to diverse palates, from romantic evenings to family-friendly meals. Guests can savor international flavors while basking in stunning views, making each dining experience a memorable one.

Cafe C

European

Ambiance

Quiet, cozy, and romantic, perfect for intimate dinners.

Key Offerings

Features a selection of vegetarian, gluten-free, and dairy-free options for brunch and dinner.

Reservation

Recommended for dinner

11:00 AM - 11:00 PM daily

Panorama

International

Ambiance

Family-friendly with a traditional touch, providing a warm, welcoming environment.

Key Offerings

Halal options available alongside vegetarian, gluten-free, and dairy-free choices, ideal for breakfast, lunch, and dinner.

Reservation

Not required

Breakfast, lunch, and dinner service available

Lounge Bar

Casual

Ambiance

A space that beautifully showcases Kandy's natural beauty, perfect for relaxation.

Key Offerings

Ideal spot for enjoying drinks while taking in the serene surroundings.

Reservation

Not applicable

Hours vary

Pool Bar

Casual

Ambiance

A fabulous place to sip drinks and enjoy scenic views of the hotel surroundings.

Key Offerings

Craft cocktails and refreshing beverages served in a relaxed poolside atmosphere.

Reservation

Not applicable

Hours vary

Cinnamon Citadel Kandy Location

124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka, 2000

Map view

124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka, 2000

City landmarks

Pagoda

Temple of the Sacred Tooth Relic

1.4 mi

Event hall

Kandy Lake

1.4 mi

Landmark

Kandy Clock Tower

2.1 mi

Monument

Bahiravokanda Vihara Buddha Statue

1.7 mi

Landmark

Udawattakelle Sanctuary

1.3 mi

Museum

National Museum of Kandy

1.5 mi

Landmark

Kandy View Point

1.6 mi

Landmark

Royal Palace of Kandy

1.4 mi

Landmark

Asgiri Maha Viharaya

1.7 mi

Stadium

Bogambara Stadium

1.4 mi

Stadium

Sri Lanka Cricket Office

1.9 mi

Cemetery

Kandy Garrison Cemetery

1.6 mi

Museum

Sri Dalada Museum

1.5 mi

Park

Royal Palace Park

1.4 mi

Church

The Church of St Paul

1.3 mi

Landmark

Sri Subadramaya

2600 ft

Landmark

Temple of the Tooth Museum

1.4 mi

Landmark

Bogambara Prison

1.3 mi

Museum

World Buddhist Museum

1.5 mi

Landmark

Salvation Army

3200 ft

Museum

Museum of Rajaa Elephant

1.4 mi

Church

kandy bible fellowship church

3400 ft

Landmark

Jamiul Khairath Jummah Masjid Mahaiyawa

3400 ft

Landmark

Wegiriya Temple

3500 ft

Landmark

Lighthouse Church

3500 ft

Landmark

Galmaduwa temple kandy

1.3 mi

Landmark

Highway Museum Complex

1.3 mi

Market

Kandy Municipal Central Market

2.1 mi

Pagoda

Lord Kataragama Temple

2.2 mi

Church

St Anthony's Church

35.6 mi

Nearby

Sri Subadramaya

2600 ft

Salvation Army

3300 ft

Church

kandy bible fellowship church

3400 ft

Jamiul Khairath Jummah Masjid Mahaiyawa

3400 ft

Wegiriya Temple

3500 ft

Lighthouse Church

3500 ft

Hospital

Kandy Private Hospital

3800 ft

Restaurants

Story of Kandy Restaurant at 24 by Suyaama

1.4 mi

No 24 Sri Dhammasiddi Mawatha Asgiriya

Explore Kandy

Activities Near Cinnamon Citadel Kandy

Temple of the Sacred Tooth Relic

5-minute drive

A revered Buddhist temple housing the sacred tooth relic of Buddha. Guided tours enrich the experience.

Kandy Lake

8-minute drive

A picturesque lake offering scenic walking paths and boat rides. Great for a peaceful retreat amid nature.

Udawattakelle Sanctuary

8-minute drive

A lush rainforest sanctuary perfect for hiking and birdwatching. Entry includes peaceful trails and diverse flora.

National Museum of Kandy

5-minute drive

An insightful museum showcasing Kandy's royal heritage and art. Admission is affordable, making it a worthwhile visit.

Hiking at Hanthana Mountain Range

10-minute drive

Thrilling hiking trails offering stunning views. Suitable for adventurous spirits. Guided tours available.

Spa Treatments at Local Wellness Centers

10-minute drive

Relaxing spa services with traditional Ayurvedic treatments. Perfect for rejuvenation after a day of exploration.

Story of Kandy Restaurant at 24 by Suyaama

10-minute drive

Indulging local cuisine in a cozy atmosphere with stunning views. Reservations recommended during peak hours.

Kandyan Arts Restaurant

5-minute drive

Cultural dining experience with traditional Sri Lankan dishes. Notable for its performance of Kandyan dance.

Kandy City Centre

10-minute drive

A lively shopping and entertainment complex featuring cinemas and restaurants. Family-friendly with various events.

Boyd's Club

15-minute drive

A laid-back bar with live music and an engaging atmosphere. Popular for its themed nights, suitable for all ages.

Getting around

City Centre

Kandy24 min · 1.2 mi

Airports

Victoria Reservoir SPB (KDW)6 min · 2.1 mi

Polgolla Reservoir Sea Plane (KDZ)9 min · 3.4 mi

Train

Kandy railway station26 min · 1.3 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$10 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2012

Number of rooms:

115

Former name

Chaaya Citadel Kandy

Reviews and Ratings

Feedback about Cinnamon Citadel Kandy from previous guests about their experience.

Review summary

Based on recent reviews

Cinnamon Citadel Kandy is known for its picturesque location and beautiful views overlooking the river and the hills. Guests consistently praise the spacious and clean rooms, especially the deluxe rooms with balconies. The breakfast buffet offers a wide variety of options, and the dinner buffet is also a highlight, with some guests particularly enjoying the South Indian dishes; however, some guests have noted the inconvenience of rooms being located on lower levels without lift access. The pool area is attractive and relaxing, adding to the overall memorable experience.

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Review score

Based on 1083 verified reviews

8.9/10

Great

90%

Recommend

Free Wi-Fi

9.3/10

Breakfast

8.9/10

Value for money

8.1/10

Paid Wi-Fi

8.4/10

Pros

Fantastic location

Helpful staff

River view

Cons

Uncomfortable bed

Noisy air conditioning

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Cinnamon Citadel Kandy

What is the cost for a full board plan for two guests? Can bookings be made via phone?

10 January 2024

Unfortunately, full board rate plans are not available on booking.com, but they can be found on the official site.

Does the hotel offer a buffet for full board guests and is the food halal?

12 February 2024

While full board (buffet only) rate plans are not available on booking.com, halal food options are offered.

Is May-June a time when mosquito presence is higher? What precautions are taken to manage them?

15 March 2024

Measures have been implemented to reduce the presence of mosquitoes as much as possible throughout the hotel.

Can guests enjoy halal meals and what are the lunch options like?

20 April 2024

All meals provided at the hotel are halal, including lunch.

Is a gym available for guests to use during their stay?

25 April 2024

Yes, there is a gym facility available for guests at the hotel.

What is the quickest transportation option from Colombo international airport to the hotel?

30 May 2024

Taking a taxi via the highway is the fastest way to reach the hotel from the airport.

Is driver accommodation provided at no extra cost? Should a reservation be made in advance?

05 June 2024

Complimentary accommodation for drivers is available, and it is advisable to reserve in advance.

Are double beds available, and can guests request soft mattresses? Are there designated smoking areas and dinner service in the evenings?

15 July 2024

Double beds can be arranged, but there is not a specific choice for mattress types. Dinner is served in the main restaurant from 19:30 to 21:30, and a-la-carte options are available until 22:30.

Is it possible to rent a scooter to explore the area? I have an international driver's license.

25 August 2024

Unfortunately, scooter rental options are not provided.

How can I book a half board stay starting on a specific date?

10 September 2024

To book a room with half board, reservations must be made for the initial stay on a bed and breakfast basis followed by half board for the remaining nights.