Are there accessible rooms available for guests with disabilities?
12 March 2024
Yes, accessible rooms with suitable facilities are available.
75 photos
Montigo Resorts, Somerset, Shepton Mallet
145US$
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up to 10% cheaper
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Key details
About the Hotel
Charlton Road 1,
Shepton Mallet,
United Kingdom,
Somerset
- Near Mendip Hills Aonb
Very good
7.4
5.0
3.8
Loved by Montigo Resorts, Somerset guests
"The room was lovely with a private outdoor patio to enjoy the sunshine, large bathroom and a very comfortable bed."
"We got a chance to go in to the spa and enjoy the jacuzzi and sauna rooms (Of which there are 3 different styles)."
"The room was clean, comfortable and spacious with double doors that opened to a small private garden space."
5-star historic country house retreat in Somerset
Rooms
Montigo Resorts, Somerset offers 28 unique designer bedrooms, each individually curated to enhance the architectural significance of the historic Charlton House. The Deluxe Rooms combine charming English décor with spacious indoor and outdoor seating areas. Guests can expect a tailored experience in rooms that tell the story of their rich history.
Dining
The restaurant at Montigo Resorts prioritizes locally sourced ingredients, serving dishes inspired by the seasonal produce of Somerset farms. Guests can experience fine dining at
Wellness
The hotel's spa provides an Asian-inspired wellness experience, featuring Balinese, Thai, and Javanese therapies performed by trained therapists. Guests can enjoy a heated plunge pool, steam rooms, and a hydrotherapy pool for relaxation. A range of botanically sourced skincare products enhances the various treatments available.
Events and Weddings
Montigo Resorts specializes in personalized events, offering
Pets and Family
The hotel accommodates pets with dedicated amenities tailored for their comfort. Families can enjoy flexible room options, including connecting rooms and suites designed for all ages. A special focus on children ensures they have a pleasant and welcoming experience during their stay.
Highlights
Location: Set in an ancient Arthurian landscape
Rooms: Unique designer bedrooms with historical context
Dining: Locally sourced food from Somerset farms
Wellness: Asian spa therapies inspired by Bali
Events: Exclusive use for weddings and gatherings
Pets: Pet-friendly accommodations available
“Rooms are comfortable, the staff is attentive, and dining seems well-regarded; however, the spa's Asian focus distinguishes this countryside wellness retreat. Beyond the unique hydrotherapy facilities, its location near the Mendip Hills provides an ideal counterpoint.”
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Select your room type
Montigo Resorts, Somerset offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two Bedrooms Suite
2 persons
465 sq. feet
2 Single beds
room details
Premium Deluxe Patio
2 persons
230 sq. feet
1 King-size bed
Shower
Balcony
room details
Premium Deluxe
2 persons
305 sq. feet
1 King-size bed
Shower
room details
Spa Duplex
2 persons
360 sq. feet
1 King-size bed
Shower
room details
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Facilities
Montigo Resorts, Somerset offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Guests can delight in an array of dining venues at Montigo Resorts, Somerset, each offering a diverse menu crafted with care. From modern international flavors to heartwarming Asian comforts, the onsite options cater to various dietary preferences all set against a backdrop of serene natural beauty.
Charlton House Restaurant
International dining
Ambiance
Modern and elegant setting
Key Offerings
Enjoy breakfast, lunch, and dinner alongside high tea and cocktail hour, with a focus on vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
Recommended
Monday - Friday: 07:00 - 21:30; Saturday - Sunday: 08:00 - 21:30
Bobo's Bistro
European cuisine
Ambiance
Contemporary and inviting atmosphere
Key Offerings
A charming spot for breakfast, brunch, lunch, and dinner, celebrating vegetarian, vegan, gluten-free, and dairy-free delights with seasonal menus.
Reservation
Not needed
Daily: 08:30 - 21:30
TIIGO BBQ + Bar
Grill/BBQ
Ambiance
Family-friendly outdoor space
Key Offerings
Savor a relaxed lunch or dinner experience including a variety of grill options, perfect for families and friends alike, available on weekends only.
Reservation
Recommended
Friday - Sunday: 12:00 - 18:00
Montigo Resorts, Somerset Location
Charlton Road 1,
Shepton Mallet,
United Kingdom,
Somerset
Map view
Charlton Road 1,
Shepton Mallet,
United Kingdom,
Somerset
City landmarks
Garden
Kilver Court Gardens
1.3
mi
Train Station
East Somerset Railway
2.2
mi
Store
Mulberry
4200 ft
Mall
Kilver Court
1.3
mi
Landmark
HM Prison Shepton Mallet
1.1
mi
Landmark
Church of St Aldhelm
4500 ft
Landmark
Shepton Mallet Sheep
3300 ft
Landmark
One Craft Gallery
1.3
mi
Church
Church of St Peter and St Paul
4900 ft
Landmark
Saint Michael's Catholic Church
4500 ft
Landmark
Fosse Way
4800 ft
Landmark
Shepton Mallet Bowls Club
4800 ft
Landmark
The Bell hotel
5000 ft
Landmark
Wine vaults
5000 ft
Landmark
Shepton Community Bookshop
5000 ft
Landmark
Kilver Court Designer Village
1.3
mi
Landmark
Market Cross
5100 ft
Landmark
Shepton Mallet Baptist Church
5200 ft
Landmark
Neptunes Children's Activity Centres
5300 ft
Landmark
Beacon Hill Woods
1.4
mi
Landmark
Shepton Mallet Lido
1.2
mi
Landmark
Prestleigh Inn
1.5
mi
Landmark
Xtreme Offroad
1.6
mi
Landmark
Art Pavillion
1.8
mi
Landmark
The Blessed Virgin Mary
2.1
mi
Landmark
Waggon & horses Free House
1.9
mi
Landmark
The Strode Arms
2.2
mi
Landmark
Cranmore Tower
2.6
mi
Landmark
Dean Methodist Chapel
2.5
mi
Nearby
Garden
Kilver Court Gardens
3100 ft
Mall
Kilver Court
3100 ft
Store
Mulberry
3200 ft
Kilver Court Kilver Street
Kilver Court Designer Village
3100 ft
Restaurants
Dobbies Garden Centres
5.0
mi
Mendip Avenue Fosseway Industrial Estate
Explore Shepton Mallet
Explore Shepton Mallet
Kilver Court Gardens
25 minutes' walk
Stunning gardens featuring unique plants and beautiful designs, ideal for a peaceful stroll.
East Somerset Railway
10-minute drive
A heritage railway offering scenic train rides, perfect for families and railway enthusiasts.
Mulberry
5-minute drive
Charming café offering seasonal dishes and local produce; perfect for breakfast or brunch.
Dobbies Garden Centres
20-minute drive
Offers a wide range of cuisines in a garden setting; known for afternoon teas and hearty meals.
One Craft Gallery
25 minutes' walk
Local gallery showcasing unique crafts and art; hosts workshops and community events.
HM Prison Shepton Mallet
5-minute drive
Historical site offering intriguing guided tours, highlighting the prison's unique history.
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 10:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Montigo Resorts, Somerset serves a full breakfast for free.
Children & extra beds
Maximum capacity of extra beds in a room is 2.
Pets
Pets are allowed on request.
Number of rooms:
40
Former name
Bannatyne's
Reviews and Ratings
Feedback about Montigo Resorts, Somerset from previous guests about their experience.
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Pros
Welcoming staff
Clean property
Excellent facilities
Cons
Small room
Broken hairdryer
Guest reviewsbased on 413 reviews
benjamin from united kingdom
Couple
deluxe double room
3 nights in November 2025
|
Reviewed: January 30, 2026
9.0/10
wonderful countryside hotel
helpful staffexcellent foodgood facilitieslovely grounds
The hotel building had real personality, and i learned a bit of its history from peter. He was helpful. all the staff seemed eager to assist with any questions. the restaurant provided very good food. it was excellent. the spa facilities were good. the hotel grounds were also lovely.
Service
9/10
The staff impressed me with their proactive assistance. They addressed every inquiry quickly. imran and peter provided really good service at checkout. the team ensured a nice stay. i especially thank ewa, imran, kelly, and peter.
Rooms
8/10
the room was quite spacious, and included breakfast. the rooms do have rustic fittings, typical of an older building. the bathroom was large.
Dining
10/10
the restaurant featured a great menu with an excellent selection of food and wine. i found fresh and flavorful ingredients in every meal. the bar selection was superb. the garden was perfect to enjoy the sunshine.
0 Helpful
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Juliet from United Kingdom
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: January 16, 2026
9.5/10
Admirable lodging!
outdoor patiocomfortable bedfriendly staffrelaxing garden
Our room looked fine with a private outdoor patio. The sun shone, and it was the perfect spot to enjoy it. The bathroom included a large space, and the bed was comfortable. Staff were friendly, the gardens relaxing, and the environment chilled. Food proved really good.
There existed only one teabag and one coffee bag each in the room after check in at 1pm.
Facilities
9/10
The hotel included easy parking, and this detail was important to us, especially since we planned excursions. The spa provided a steam room, a sauna, an indoor-outdoor pool, and an outdoor hot tub.
Rooms
10/10
Our room had a large bathroomwith practical convenience. The room included a private outdoor patio where we could enjoy drinks, and this proved wonderful. The bed was very comfortable.
0 Helpful
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Mike from United Kingdom
Couple
Deluxe Double Room
1 night in November 2025
|
Reviewed: December 31, 2025
9.0/10
a special time, remembered
lovely staffnice breakfastpretty locationcomfy bed
the staff really was lovely. breakfast was nice with hot food served. i found the location pretty and had plenty of parking. the grounds was lovely for a morning stroll and our room was really cozy. a roll top bath awaited me, with fluffy towels.
the pool had a number of broken switches to operate the water jets, which did make the experience a little less enjoyable.
Dining
9/10
breakfast was served to order and not buffet style, ensuring all food arrived hot. the restaurant itself has nice ambiance, with attentive staff and quick servicewith a relaxing dining experience. i really liked my breakfast.
Rooms
10/10
our beautiful double room included bottled water, replenishing it daily, very thoughtful. the bed was particularly comfy and ensured a good nights sleep, . i had fluffy towels and robes.
Location
8/10
the hotel had great road access, including easy parking. nearby gardens provide a great place to calm and relax. the proximity to local attractions makes it a prime spot to stay. it was idyllic.
Facilities
9/10
excellent spa facilities are available, including a jacuzzi and hot tubs. the hotel has green cover, it made a nice connection to nature and also provides a relaxing atmosphere. the ev charging stations was convenient.
0 Helpful
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matthew from united kingdom
Couple
deluxe double room
3 nights in November 2025
|
Reviewed: November 28, 2025
9.3/10
relaxing getaway
comfortable bedoutdoor spacegood breakfast
The room had a very comfortable bed and a sofa, also there was a large outdoor space to relax. we were greeted with a pot of tea upon arrival. the hotel offered sufficient parking. This made access very straightforward. the breakfast had a good selection of items available.
the water for the bath was cold and there was no toilet brush in the bathroom.
Location
9/10
the hotel featured beautiful gardens offering a peaceful and scenic environment. the hotel is set within proximity to popular attractions. there were also many places to relax.
Dining
9/10
the restaurant provided a superb three-course meal with great service. the food was plentiful and of a good standard. drinks were original and tasty also.
Facilities
10/10
The pool and steam room were enjoyable, providing good relaxation options. the spa facilities are well designed. These include a crystal steam room, finnish sauna and experience showers. the apartment had a jacuzzi with a wonderful temperature.
0 Helpful
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Dominic from United Kingdom
Couple
Deluxe Double Room
3 nights in November 2025
|
Reviewed: November 27, 2025
8.7/10
relaxing break at renovated gem
beautiful gardenhelpful staffoutdoor space
the building displayed beautiful gardens perfect for a relaxing stroll. The staff greeted us with tea upon arrival, i found this a thoughtful gesture. The outdoor space provided ample opportunity to unwind..
the pool temperature was a little cool on the first day.
Dining
9/10
Dinner included amazing flavours with every dish served. I especially enjoyed the eton mess. Breakfast included a good choice of foods which were cooked nicely. Waiting staff were helpful.
Facilities
9/10
The spa was a treat, including a pool and a hot tub available . Massage and facial treatments were offered. I felt my aching body was relieved. The setting of the spa was lovely. Therapists proved professional and friendly.
Rooms
8/10
The beautiful double room was spacious and included a sofa. Tea and coffee making facilities were present. I found these convenient. The room included a dressing area. I found this an added bonus.
0 Helpful
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Questions of the users
About Montigo Resorts, Somerset
Is there a swimming pool for guests at the resort?
20 April 2024
Yes, a hydro pool and a relaxation plunge pool are available for guest use.
What are the operating hours of the spa and is the access fee included in online bookings?
15 May 2024
The spa operates from 9 am to 9 pm, with a fee of £30 per person to use the facilities, which is not included in booking.com reservations.
How far is the resort from Shepton Mallet Prison?
26 February 2024
The resort is approximately a 5-minute drive from Shepton Mallet Prison.
Is it permissible to bring well-behaved dogs to the resort?
7 April 2024
Yes, dogs are allowed with a charge of £50, subject to availability of dog-friendly rooms.
Can guests charge their electric vehicles at the resort?
18 March 2024
Yes, there are electric car charging points available in the secondary car park.
How can I arrange for spa services like massages during a short stay?
1 June 2024
To book spa services, it's best to use the booking chat facility, where arrangements can be made with the spa team.
What spa facilities are available to guests?
10 March 2024
The spa includes a hydro pool, plunge pool, sauna, experience shower, and a hot tub, with a facility usage fee of £30 per person.
Is there a size limit for the pool on the premises?
21 January 2024
The hydro pool is relatively small, measuring around 1.5 meters in depth.
Are there options available for families, such as connecting rooms or extra beds?
5 February 2024
Yes, the resort accommodates family needs with flexible options, including twin and connecting rooms, as well as z-beds for an additional cost.Next best alternative
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