Are dogs permitted to stay at this inn?
10 November 2024
Yes, there are dog-friendly rooms available for your four-legged friends. 83 photos
The Black Swan - The Inn Collection Group, Helmsley
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Key details
About the Hotel
Market Place, Helmsley,
- Steps from Helmsley All Saints Church
Great
8.2
8.7
3.9
4.3
4-star historical inn in Helmsley with castle views
Amenities
The Black Swan offers a range of facilities including a traditional bar/lounge and a
Rooms
The inn boasts a selection of rooms, including classic, superior, and
Location
Situated in the center of Helmsley, The Black Swan is ideally positioned for exploring nearby attractions such as
Dining
Renowned for its
Entertainment and Exploration
Guests can take advantage of numerous nearby activities, including visits to the
Highlights
Location: Central Helmsley, close to Helmsley Castle
Rooms: 60 individual rooms with historical charm
Dining: Renowned for homemade food, including Sunday lunches
Exploration: Minutes from North York Moors National Park
Pet-Friendly: Dog-friendly accommodations available
“This coaching inn makes a comfortable base to explore Helmsley, and I'm particularly drawn to its long history of welcoming travelers. The staff's dedication stood out in making guests feel at home, and I appreciate the option for families (and their dogs) to stay together in comfort. The garden is a treat, offering a peaceful spot to unwind.”
Select your room type
The Black Swan - The Inn Collection Group offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double or Twin Room2 persons20 sq. feet1 King-size bedHeatingShowerroom details
- Suite Double Room View2 persons32 sq. feet1 King-size bedBathtubHeatingroom details
- Cosy Double Room2 persons17 sq. feet1 Double bedHeatingShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Black Swan - The Inn Collection Group offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Spa & Leisure
- Garden area
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Black Swan offers a delightful array of dining experiences, blending local Cumbrian flavors with European culinary traditions. Whether relaxing in the beautiful walled garden or enjoying live music in the Cygnet bar, guests can savor a variety of vegetarian, gluten-free, and dairy-free options in a family-friendly, romantic setting.
The Black Swan - The Inn Collection Group Location
Market Place, Helmsley,
Explore Helmsley
Local Experience
Helmsley Walled Garden
8 minutes' walk
Renowned for its beautiful plant collections, this garden features seasonal displays and heritage vegetables.
Duncombe Park
4-minute drive
This majestic estate offers stunning landscapes, a Victorian tea room, and beautiful walking paths through the grounds.
National Centre for Birds of Prey
4-minute drive
Home to stunning raptors, the center provides daily flying displays and educational talks about conservation.
Rievaulx Abbey
5-minute drive
These historic ruins highlight medieval architecture surrounded by lush landscapes, ideal for photography and reflection.
Cycling in the Yorkshire Moors
20-minute drive
Breathtaking views and cycling routes await. Bike rentals available in town for scenic leisurely rides.
Spa Day at The Black Swan
1-minute walk
Relaxing spa services are offered at the hotel, focusing on rejuvenation and tranquility for holistic well-being.
The Black Swan Tearoom
1-minute walk
Italian-style café known for delicious scones and afternoon tea, with cozy seating and a friendly atmosphere.
La Trattoria
2 minutes' walk
This local gem serves authentic Italian cuisine with homemade pasta, offering a warm ambiance perfect for families.
Helmsley Spice
2 minutes' walk
A popular Indian restaurant known for its vibrant dishes and spices, offering a vegetarian-friendly menu and cozy setting.
Helmsley Arts Centre
21-minute drive
A cultural hub offering a variety of performances, including music and theater, perfect for art lovers and families.
The Feathers Hotel Bar
2 minutes' walk
A lively bar with a welcoming vibe hosting quiz nights, ideal for socializing with friends over drinks and light bites.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 14.5 per person.
Pets
Pets are allowed on request.
Number of rooms:
57
Reviews and Ratings
Feedback about The Black Swan - The Inn Collection Group from previous guests about their experience.
Show moreShow less
Pros
Excellent breakfast
Attentive staff
Clean rooms
Comfortable bed
Dog-friendly
Cons
Cold plates
Noisy fan
Guest reviewsbased on 1706 reviews
benjamin from united kingdom
Single
cosy double room
2 nights in November 2025
|
Reviewed: February 06, 2026
9/10
lovely and clean stay
friendly staff fantastic food clean rooms
the staff were very friendly and helpful. the food is fantastic and breakfast was great (i was late for it but the chef still made me something). the rooms are lovely and clean too.
Service
10/10
all staff were cute and professional. they performed diligently with genuine smiles. loredana's customer service stood out, showcasing really good friendliness and all-around professionalism (always great to see).
0 Helpful
|
Christopher from United Kingdom
Couple
Double or Twin Room
3 nights in October 2025
|
Reviewed: January 04, 2026
6/10
Decent Location, Some Disappointments
cold eggs awful coffee
The room was quite a trek from reception, involving a maze of corridors. Breakfast was a letdown. The eggs were cold, and the coffee was not good. It seemed like a corporate hotel lacking a personal touch..
0 Helpful
Molly from United Kingdom
Couple
Double or Twin Room
3 nights in November 2025
|
Reviewed: December 12, 2025
9/10
lovely stay
great food helpful staff
the food was great, i especially enjoyed the pies.. the staff were friendly and helpful, always ready to assist. i also found the room to be a good size and very clean.
0 Helpful
Daniel from United Kingdom
Single
double or twin room
4 nights in November 2025
|
Reviewed: November 27, 2025
8/10
acceptable stay
good standard key feature acceptable stay
room food seemed perfectly acceptable. the hotel allows dogs and advertises this. i would return if staying in the area.
0 Helpful
Alex from United Kingdom
Couple
Double or Twin Room
3 nights in June 2025
|
Reviewed: August 02, 2025
7/10
room size comfortable room central location basic room frosted window inadequate bedding
The room was a nice size and comfortable. I found enough space to hang clothes. There was a fan in the room, a necessary addition. The location provided immediate access to the heart of things.
My twin room was a bit basic. It reminded me of a travel lodge offering. The window was frosted, so i couldn't see out. I found a double duvet folded in half in a single duvet cover, and i had to take it out to cover me properly.
0 Helpful
Christopher from United Kingdom
Couple
Cosy Double Room
3 nights in June 2025
|
Reviewed: July 27, 2025
8/10
Satisfactory Stay
lovely garden quiet room
The beer garden was lovely and offered a relaxing space. The room was quiet.. The location provided convenient access to local attractions.
0 Helpful
Show more reviews
Questions of the users
About The Black Swan - The Inn Collection Group
Is it possible to find accommodations on the ground floor?
22 March 2025
Limited ground floor rooms are available, but some steps may be involved to access these accommodations. Can I bring my pet along during my stay?
5 January 2025
Pets are indeed welcome at the inn, with around half of the rooms designated as dog-friendly. What bathroom facilities can guests expect in the rooms?
12 October 2024
Most bathrooms feature a shower over the bathtub, while select rooms offer walk-in showers. Is parking available for guests, and is it limited?
30 April 2025
There are two car parks reserved for guests, free to use, although parking may be limited during peak times. Are evening meals available for guests who want to dine at the inn?
18 February 2025
Yes, evening meals can be pre-booked online or arranged upon arrival. How accessible is the accommodation for elderly individuals with mobility challenges?
8 September 2024
Accommodations can be arranged to suit those with restricted mobility, subject to availability. Are there rooms available that do not accommodate pets?
14 May 2025
Yes, there are five rooms that remain free of pets to cater to those with allergies or preferences. What dining options are available nearby for visitors?
3 August 2024
The inn offers a delightful selection of homemade foods throughout the day, featuring local Yorkshire ingredients. What are some popular attractions near the inn?
27 November 2024
Nearby attractions include Helmsley Castle, Rievaulx Abbey, and the stunning Helmsley Walled Garden, all within a short walking distance.Next best alternative
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