Best Western The Grand Hotel Hartlepool, Hartlepool ➤ Reviews, Rooms & Prices 2026

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Best Western The Grand Hotel Hartlepool Exterior photo

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Key details

About the Hotel

Swainson Street, Hartlepool, United Kingdom, TS24 8AA

Close to the marina and Hartlepool's Maritime Experience

Very good

7.2

/10

3.0

3.7

Loved by Best Western The Grand Hotel Hartlepool guests

Spacious room
Comfortable bed
Helpful staff
Amazing breakfast
Lovely bar

"This hotel is rather like an oasis in the bleak desert of Hartlepool."

Exploration434526 from United Kingdom

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"The hotel, location and free parking were perfect for our short break."

Jax068 from United Kingdom

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"Situated in the Centre and well served by all services(including taxi,buses, shops,restaurants and pubs)"

Edward from Italy

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Amenities

Best Western The Grand Hotel Hartlepool includes a stylish fully stocked Bar 1899, known for capturing sports events on high-definition screens. Guests may also take advantage of on-site dining options including varied menus crafted by skilled chefs. With a £1.3m refurbishment, the hotel combines historical charm with essential modern facilities.

Rooms

The Grand Hotel offers a range of room types, including Standard Single, Standard Double, Superior Double, and spacious family accommodations. Every room features high ceilings and ample space, promoting relaxation and tranquillity. Exquisite suites with separate seating areas are available for guests seeking additional comfort.

Location

Positioned near Hartlepool's scenic marina, the hotel provides easy access to various local attractions. Its central location makes it convenient for transport connections and is well-served by public transport. Guests can enjoy the bustling town center within walking distance.

Business

The Grand Hotel is equipped with versatile spaces for events, including The Grand Ballroom and The Piper Suite. The Grand Ballroom accommodates up to 220 guests for banquets, while The Piper Suite can host small to medium-sized meetings for up to 50 guests. Customisable seating arrangements and state-of-the-art audiovisual technology enhance business functions.

Entertainment

The hotel hosts Tribute Nights every first Friday of the month, featuring musicians who revive classic hits from iconic artists. Each event is designed to bring entertainment and enjoyment to all attendees. Guests are encouraged to enjoy this lively atmosphere while mingling with others.

Highlights

Location: Central location near marina

Rooms: Spacious accommodations with high ceilings

Dining: On-site dining with diverse menus

Business: The Grand Ballroom for large events

Entertainment: Monthly Tribute Nights for guests

“This historic building, significantly refurbished, stands centrally in Hartlepool, offering a blend of Victorian aesthetics and modern convenience; its on-site Indian and Italian restaurants, alongside a stylish bar, provide ample dining and relaxation choices. Clean, well-equipped rooms and friendly service make it a solid option for both vacationers and solo travelers seeking a comfortable stay. A genuine option.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.3/10Review score

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Highlights from guests

DiningSuperb Restaurant

The Mumbai restaurant was a highlight, serving possibly one of the best curries I've ever tasted. A truly superb experience.

Rajesh from India

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Room FeaturesGorgeous Rooms

The rooms are absolutely gorgeous and spotless. The beds are comfortable and the rooms are well-equipped. Highly recommend a suite.

Isabelle from France

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Guest ParkingPerfect Parking

Free parking made our short break perfect. Very close to the hotel, it made access easy and stress-free.

Hans from Germany

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BedroomComfort Defined

Newly carpeted bedrooms offered comfortable beds and pillows. I slept so well, it was a perfect night's rest.

Kenji from Japan

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Select your room type

Best Western The Grand Hotel Hartlepool offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room

2 persons

240 sq. feet

1 Single bed

room details

Standard Double Room

2 persons

240 sq. feet

1 Double bed

room details

Superior Double Room

2 persons

240 sq. feet

1 Double bed

room details

Standard Twin Room

2 persons

240 sq. feet

2 Single beds

room details

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Facilities

Best Western The Grand Hotel Hartlepool offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Car park
24-hour reception
Pets allowed
Security
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Dining Onsite

At Best Western The Grand Hotel Hartlepool, dining is a delightful experience with a focus on British cuisine. Guests can indulge in hearty breakfast offerings in a family-friendly atmosphere, perfect for travelers seeking both comfort and authenticity.

Best Western The Grand Hotel Hartlepool Restaurant photo

The Grand Restaurant

British cuisine

Ambiance

Family friendly, inviting setting perfect for gatherings

Key Offerings

Savor a hearty breakfast selection featuring traditional British fare, ideal for starting the day off right.

Reservation

Not needed

Monday to Friday: 07:00 - 10:00; Saturday and Sunday: 08:00 - 10:00

Best Western The Grand Hotel Hartlepool Location

Swainson Street, Hartlepool, United Kingdom, TS24 8AA

Map view

Swainson Street, Hartlepool, United Kingdom, TS24 8AA

City landmarks

Museum

Museum of Hartlepool

1.0 mi

Landmark

Hartlepool Quay

4000 ft

Museum

National Museum of the Royal Navy Hartlepool

4000 ft

Landmark

HMS Trincomalee

5200 ft

Landmark

Hartlepool

2800 ft

Landmark

Hartlepool Art Gallery and Tourist information

5100 ft

Landmark

Hartlepool Monkey

3600 ft

Church

Saint Hilda's Church

1.4 mi

Landmark

Ward Jackson Park

1.1 mi

Landmark

Summerhill Country Park

1.3 mi

Museum

Heugh Battery Museum

1.6 mi

Landmark

Pilot Pier

1.2 mi

Landmark

Summerhill Visitors Centre

1.3 mi

Landmark

Heugh Breakwater

1.6 mi

Museum

Heugh Battery Museum

1.6 mi

Landmark

Victorian Fairy Cove Gun Battery Site

1.6 mi

Lighthouse

The Heugh Light

1.6 mi

Landmark

Steetley Pier

1.7 mi

Landmark

Rossmere Park

1.7 mi

Landmark

South Crimdon Beach

2.2 mi

Landmark

Seaton Carew Beach

2.3 mi

Farm

Tweddle Children's Animal Farm

4.1 mi

Nearby

Stadium

Victoria Park

1900 ft

Museum Road

PSS Wingfield Castle

800 ft

Shopping Area

Middleton Grange Shopping Centre

700 ft

Gallery

Hartlepool Art Gallery

1800 ft

Sir William Gray House

Tees Archaeology

1400 ft

Restaurants

The Grand Hotel

200 ft

Swainson Street

Mumbai Majestic Indian Dining

200 ft

Swainson Street Best Western Grand Hotel

Masala Lounge Hartlepool

1300 ft

87/89 York Road

Marco Polo Restaurant

1200 ft

91 York Road

Tea at Hart

1200 ft

102 York Road

The Pantry Diner

1200 ft

107 York Road

Indian Cottage

1400 ft

41 York Road

Juniper Lounge

2100 ft

37 Church Street

Pizza Hut

1.1 mi

Marina Way The Lanyard

Dilshad Tandoori

2200 ft

49-50 Church Street

Baan Thai Restaurant

2400 ft

57 Church Street

Ruskins Bistro

1700 ft

2 Grange Road Douglas Hotel

Explore Hartlepool

Local Highlights

Hartlepool Quay

15 minutes' walk

Historic waterfront area featuring shops, eateries, and attractions like the Maritime Experience.

Museum of Hartlepool

20 minutes' walk

A local museum offering insight into Hartlepool's maritime history through engaging exhibits.

National Museum of the Royal Navy Hartlepool

15 minutes' walk

Naval historical site showcasing the Royal Navy's maritime legacy with ship displays and galleries.

Victoria Park

7 minutes' walk

A picturesque park featuring beautiful gardens, walking trails, and a play area for children.

Hartlepool Monkey

15 minutes' walk

A family-friendly zoo housing a variety of primates; perfect for thrill-seekers and young explorers.

Summerhill Country Park

25 minutes' drive

A large park with walking and cycling trails, picnic areas, and nature activities for relaxing outdoors.

Mumbai Majestic Indian Dining

1 minute' walk

A vibrant Indian restaurant famed for its authentic dishes, such as curries and biryanis; vegetarian options available.

Marco Polo Restaurant

5 minutes' walk

Cozy atmosphere with a diverse menu offering delicious Italian and Mediterranean cuisines; perfect for casual dining.

The Grand Hotel Bar

1 minute' walk

A stylish bar with a relaxed ambiance; hosts live music events and offers a great selection of cocktails.

Hartlepool Town Hall Theatre

15 minutes' walk

An entertainment venue featuring plays, comedy shows, and concerts; suitable for all ages.

Getting around

City Centre

Hartlepool6 min · 1700 ft

Airports

Durham Tees Valley (MME)52 min · 21.5 mi

Newcastle (NCL)92 min · 38.1 mi

Train

Hartlepool Train Station5 min · 1400 ft

Hartlepool Railway Station5 min · 1400 ft

Bus

Bus stop19 min · 7.7 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

until 11 am

Guest Parking

Paid Private parking is possible at a location nearby.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of GBP9.50 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2008

Number of floors:

Number of rooms:

Former name

BEST WESTERN The Grand Hotel

Reviews and Ratings

Feedback about Best Western The Grand Hotel Hartlepool from previous guests about their experience.

Review summary

Based on recent reviews

Best Western The Grand Hotel Hartlepool is centrally located, near the train station, bus stops, and the Middleton shopping mall, making it easy to get around. Many guests find the rooms to be spacious, some featuring huge beds and LED mirrors. The breakfast is generally well-received, though vegan options may be limited for some. The on-site Indian restaurant is frequently mentioned as a highlight.

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Review score

Based on 600 verified reviews

6.8/10

Nice

60%

Recommend

Free Wi-Fi

8.5/10

Paid Wi-Fi

8.4/10

Breakfast

6.5/10

Facilities

7.2/10

Pros

Huge bed

Helpful staff

Central location

Clean room

Stunning building

Cons

Salty water

Noise issues

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Best Western The Grand Hotel Hartlepool

Is there on-site parking available for guests at the hotel?

05 January 2024

Yes, there is parking available at the hotel for guests.

What dining options are available at the hotel?

12 February 2024

The Headland Lounge offers a restaurant serving a variety of pub favorites from 5 PM to 9 PM.

Are there accessible facilities like a lift or ground-floor rooms?

18 March 2024

Yes, the hotel is equipped with a lift for easy access.

Do the hotel suites include a jetted tub for relaxation?

25 April 2024

Yes, both suites feature a jetted tub for a luxurious experience.

What are the bed size differences between a queen room and a double room?

15 May 2024

A queen room offers a slightly larger bed compared to a standard double room.

When is breakfast served on Sundays?

22 June 2024

Breakfast is available from 8 AM to 10 AM on Sundays.

Are conference rooms available and what are the rates?

30 July 2024

Yes, conference rooms are available. Contact the hotel directly for more information regarding options and pricing.

What is the capacity of the Grand Ballroom for events?

10 August 2024

The Grand Ballroom can accommodate up to 220 guests for banquets and 148 for conferences.

Is there a gym or fitness facility at the hotel?

20 September 2024

No, there is no gym available at the hotel.

Are there family rooms suitable for parents traveling with children?

5 October 2024

Yes, there are family accommodations designed to offer comfort and space for parents and children.

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