The Douglas Hotel, Hartlepool ➤ Reviews, Rooms & Prices 2026

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The Douglas Hotel Hartlepool Exterior photo

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Key details

About the Hotel

2 Grange Road, Hartlepool, United Kingdom

Close to the Historic Quay and Marina

Guest rating

3.6

4.5

/10

2.4

2.7

Loved by The Douglas Hotel guests

Clean rooms
Comfortable beds
Easy access
Great location

"Price is great, and the rooms are large."

Michaels90 from United Kingdom

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"Nice to have a sofa in the room for watching the television.."

Sualli121 from United Kingdom

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"Opposite the naval club as well who were more than happy to have me in there for a couple of hours for cheap drink"

Scottyd783 from United Kingdom

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4-star luxury hotel in Hartlepool

Amenities

The Douglas Hotel offers 19 well-appointed rooms with contemporary decor and essential comforts. Guests can enjoy the on-site bar for light meals and beverages throughout the day. The hotel also provides private parking and 24-hour reception for added convenience.

Rooms

Each room at The Douglas Hotel comes with an en-suite bathroom and smart TV, providing a blend of practicality and entertainment. Select rooms feature stunning views of the surrounding area, enhancing the stay experience for visitors. Room sizes vary, accommodating solo travelers and families alike.

Location

The Douglas Hotel is located in Hartlepool, only a short walk from the picturesque marina and nearby attractions. Guests can explore local sites, including the historic Hartlepool Maritime Experience, which is just a few minutes away. The hotel's central position allows easy access to the vibrant town center.

Dining

An on-site bar at The Douglas Hotel offers light meals and drinks, catering to guests seeking casual dining options. The hotel also provides a breakfast menu to jump-start the day with nourishing choices. This central dining option encourages guests to relax and socialize without venturing far.

Business

The Douglas Hotel accommodates business travelers with free Wi-Fi and ample space for meetings or networking events. Guests benefit from a convenient location near local business centers and companies, facilitating effective visits. The hotel's services cater specifically to corporate guests, ensuring a productive stay.

Highlights

Location: Short walk from the picturesque marina

Rooms: 19 well-appointed rooms

Dining: On-site bar for meals and drinks

Business: Free Wi-Fi and space for meetings

“The Douglas Hotel has some potential as a no-frills base for exploring Hartlepool, with its proximity to the Middleton Grange Shopping Centre and the marina. I noted that the hotel provides free on-street parking and a continental breakfast, a welcome convenience. However, reports of maintenance issues and inconsistent service suggest a need for improvements to ensure a reliable stay.”

Anna BlackEditor-in-Chief at Tohotel

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Highlights from guests

Guest ParkingParking Perfection

The ample parking made our stay stress-free. Always found a spot, even during peak hours. So convenient!

Rajesh from India

Review on

BathroomSpotless Shine

The bathroom was exceptionally clean and well-maintained. Everything sparkled, made for a pleasant experience.

Anna from Poland

Review on

BedroomRestful Retreat

The bed was incredibly comfortable. I enjoyed a good night's sleep, waking up refreshed and energized.

David from Canada

Review on

Room FeaturesFunctional Space

The room had everything needed for a comfortable stay, from a desk to a closet space. It was great.

Emily from Australia

Review on

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Select your room type

The Douglas Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

100 sq. feet

2 Single beds

Air conditioning

room details

Standard Single Room

2 persons

55 sq. feet

1 Single bed

Air conditioning

room details

Standard Double Room

2 persons

100 sq. feet

1 King-size bed

Air conditioning

room details

Price and Room Availability Calendar

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Facilities

The Douglas Hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi in public areas
24-hour reception
No pets allowed

Dining

Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Room features

Heating
Garden furniture
Tea and coffee facilities

Media

Flat-screen TV

The Douglas Hotel Location

2 Grange Road, Hartlepool, United Kingdom

Map view

2 Grange Road, Hartlepool, United Kingdom

City landmarks

Museum

Museum of Hartlepool

1.3 mi

Museum

National Museum of the Royal Navy Hartlepool

1.0 mi

Landmark

HMS Trincomalee

5200 ft

Landmark

Hartlepool Quay

1.0 mi

Stadium

Victoria Park

3200 ft

Landmark

PSS Wingfield Castle

2200 ft

Landmark

Hartlepool Art Gallery and Tourist information

2300 ft

Landmark

Hartlepool

4200 ft

Shopping Area

Middleton Grange Shopping Centre

2100 ft

Church

Saint Josephs Church

2200 ft

Church

All Saints Parish Church

2500 ft

Gallery

Hartlepool Art Gallery

3200 ft

Landmark

Nasir Mosque

2900 ft

Landmark

Tees Archaeology

2700 ft

Church

St Luke's Church

3100 ft

Landmark

Bethesda Gospel Hall

2200 ft

Landmark

Salvation Army

2200 ft

Landmark

Saint Georges Church

2200 ft

Landmark

Summerhill Country Park

1.4 mi

Cemetery

H/pool War Memorials

2200 ft

Landmark

Ward Jackson Park

1.2 mi

Landmark

Hartlepool War Memorial

1.2 mi

Theatre

Town Hall Theatre

1.2 mi

Nearby

Church of St Paul

1800 ft

C Cooper

1200 ft

Hartlepool Indoor Bowls Centre

1700 ft

Mason Amusements

1800 ft

Saint Pauls Church

1800 ft

Former Odeon Cinema

1800 ft

Sam's Snooker & American Pool

1800 ft

Restaurants

Habibi Arabic Street Food

800 ft

92 York Road Coffee bar and open kitchen

Subway

1000 ft

Unit 7A Vision Retail Park

LilyAnne's Coffee Bar

1000 ft

5 Victoria Road

The King Johns Tavern

1200 ft

1 South Road

Mary Lambert's Cafe and Takeaway

1600 ft

1 Villiers Street

No. 33 Cafe

1800 ft

Park Road

Daisy & Beas

1800 ft

Gemini Centre 6 Villiers Street

The Galleries

1900 ft

120 Middleton Grange Ln Middleton Grange Shopping Centre

Domino's Pizza

2200 ft

178 York Road

Welcome Chinese

2700 ft

14 Lister St

The Ward Jackson

3200 ft

3-9 Church Street

Explore Hartlepool

National Museum of the Royal Navy Hartlepool

20 minutes' walk

The museum showcases maritime history with exhibits on naval warfare and shipbuilding, including interactive displays.

HMS Trincomalee

19 minutes' walk

A historic warship, HMS Trincomalee offers guided tours that provide insight into early 19th-century naval life.

Hartlepool Quay

20 minutes' walk

This scenic area features restaurants, shops, and views of the marina, making it a perfect stroll for all ages.

Museum of Hartlepool

25 minutes' walk

Focusing on local history, this museum features artifacts from the area's past, including a large collection of ship models.

Crimdon Dene Beach

10 minutes' drive

Ideal for a day of relaxation, Crimdon Dene features sandy shores and picnic areas, perfect for families and sunbathers.

Victoria Park

12 minutes' walk

A serene park perfect for walking or jogging, featuring beautiful landscaped gardens and child-friendly play areas.

Hartlepool Indoor Bowls Centre

6 minutes' walk

A popular venue for indoor bowling, this center provides opportunities for competitive play or casual fun for all skill levels.

Tees Archaeology

10 minutes' walk

Explore local archaeological artifacts and exhibitions, great for history enthusiasts and offers engaging educational programs.

Habibi Arabic Street Food

3 minutes' walk

A casual eatery offering delicious Middle Eastern dishes, known for its falafel wraps and vibrant atmosphere.

LilyAnne's Coffee Bar

4 minutes' walk

This cozy coffee bar serves fresh coffee, homemade pastries, and light lunches, perfect for a relaxing break.

The King Johns Tavern

5 minutes' walk

A traditional pub serving classic British fare in a warm atmosphere, famous for its Sunday roasts and local ales.

Mary Lambert's Cafe and Takeaway

6 minutes' walk

A popular spot for takeout, offering a range of homemade dishes and catering to a variety of dietary preferences.

Mason Amusements

7 minutes' walk

An amusement arcade featuring classic games and modern machines, suitable for family-friendly fun and entertainment.

Hartlepool Art Gallery

10 minutes' walk

Featuring contemporary art exhibitions and community events, this gallery offers a cultural experience for visitors of all ages.

Getting around

City Centre

Hartlepool6 min · 1700 ft

Airports

Durham Tees Valley (MME)53 min · 21.8 mi

Newcastle (NCL)92 min · 37.8 mi

Train

Hartlepool Train Station10 min · 2700 ft

Hartlepool Railway Station11 min · 3000 ft

Bus

Bus stop19 min · 7.6 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 06:00-10:00

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

Hindi, Urdu

Number of rooms:

Reviews and Ratings

Feedback about The Douglas Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Douglas Hotel's key code access ensures an easy check-in, and its proximity to the town center and a large shopping center are commonly appreciated. The location is generally considered convenient for accessing amenities. Some guests have noted that the cleanliness could be improved. many guests find the hotel quiet and comfortable.

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Review score

Based on 144 verified reviews

3.0/10

Guest rating

13%

Recommend

Location

6.1/10

Staff

5.2/10

Free Wi-Fi

4.0/10

Facilities

4.4/10

Pros

Comfy bed

Clean room

Easy access

Lowest price

Cons

Broken heating

Alan from United Kingdom

Single

Standard Twin Room

3 nights in November 2025

Reviewed: February 03, 2026

8.5/10

Clean Room, Good Location

key codeclose locationluggage holding

Key code access made check-in simple. The location is close to the town center. Staff held my luggage for two weeks when I needed it. It was very helpful.

Parking on streets around the place is with some restrictions.

Service

9/10

The staff was friendly . They were helpful to my needs. It helped me to leave my luggage there.

Facilities

8/10

This place is located close to a large shopping center. The shopping center have good access for shoping. I am glad that it is close.

Dining

9/10

I noted several options for dining near the place. A variety of restaurants and cafes are available. The choices offered different styles of food.

Rooms

8/10

The room was clean. The bed linen was fresh. I felt comfortable to sleep well the night.

0 Helpful

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Arnold from Germany

Single

Standard Twin Room

3 nights in November 2025

Reviewed: January 19, 2026

8.7/10

surprisingly neat accommodation

fresh linenshopping centerbasic amenitiessimple key code

the room was neat. the bed linen felt fresh. the location offered close proximity to a significant shopping center. basic amenities are available and checkout used a simple key code system.

the parking had restrictions in the surrounding streets.

Facilities

8/10

The premises provide access to essential facilities. It is a functional space that serves fundamental needs well. it maintained basic cleanliness. this allowed a reasonable experience within its category.

Dining

9/10

while onsite dining options are minimal, the location gives quick access to nearby restaurants. this allows for convenient meal options. the proximity enhances the overall stay experience, specifically for dining.

Service

9/10

staff members are notably friendly. they offer assistance beyond basic expectations. this positive attitude adds a layer of welcome. they willingly stored my luggage for a couple weeks.

0 Helpful

Molly from Australia

Single

standard single room

3 nights in November 2025

Reviewed: January 17, 2026

6/10

convenient locationclean roomfresh linendifficult checkincold showermissing mirror

the location proved convenient as it was close to the town center (a short walk). the room was kept clean. fresh bed linen was provided for my stay.

the check-in process was not smooth. i had to call to get the code to enter the building. there was no hot water in the bathroom, so i could only take cold showers. i also noticed there was no mirror available in the room or bathroom.

0 Helpful

Tony from United Kingdom

Single

Standard Twin Room

3 nights in November 2025

Reviewed: November 26, 2025

8/10

friendly staffshopping centerfresh linen

The staff was friendly and helpful . The hotel's location was close to a big shopping center, convenient. The bed linen in my room was fresh, something I always appreciate.

Street parking near the hotel did have some restrictions.

0 Helpful

olivia from united kingdom

Single

standard double room

3 nights in August 2025

Reviewed: October 21, 2025

8.3/10

surprisingly good value

friendly staffclean roomfresh bed linenparking restrictions

the staff was very friendly and helpful . they kindly stored my luggage for two weeks after i left it. i had been in hospital, and they were very understanding. the room was clean, and the bed linen felt fresh.

the streets around the hotel had parking restrictions. this made finding a convenient spot difficult.

Facilities

8/10

the hotel offers basic amenities, including luggage storage, which i found very helpful. this service allowed me to leave my belongings safely after checking out. it gave me the freedom to explore the area without being weighed down.

Location

9/10

The location is quite convenient. It is close to a large shopping center. this provides easy access to various shops and restaurants. the town centre is also easily accessible from this location.

Dining

8/10

while the hotel does not have its own restaurant, there are plenty of dining options nearby. the close proximity to the shopping center means quick access to restaurants. this makes it easy to find a meal at any time.

0 Helpful