"The breakfast was very rich, offering not only bread (all kinds of bread), fruit, and meat but also-most touchingly-dumplings prepared for guests from East Asian regions."
Ning from China
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"The hotel is ideally situated in front of the premises of the UN."
jpminon from Belgium
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"The train station is just a few meters away, that was great."
Natalie
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Location
ARCOTEL Kaiserwasser Vienna is positioned directly on the banks of the Kaiserwasser, an old branch of the Danube. The hotel is located opposite the Vienna International Centre, just 10 minutes from St Stephen's Cathedral. Guests access excellent public transport options, with the underground station 'Kaisermühlen/VIC' steps away and Vienna Airport Lines stopping right at the hotel.
Rooms
The hotel offers 282 rooms, suites, and apartments, with spacious accommodations starting from 21 sqm. Deluxe Rooms, Junior Suites Deluxe, and larger apartments with private terraces provide a variety of layouts for guests. Each room includes high-quality JOKA mattresses and access to a pillow menu for personalized comfort.
Wellness
The wellness area is located on the fifth floor and includes a fitness studio equipped with the latest technology, experience showers, and a sauna. The sauna and fitness area is open daily and offers a view of the Vienna skyline. A unique Power Plate is available for guests looking to enhance their workouts with vibration training.
Dining
The UNO Restaurant serves a diverse menu of modern Viennese cuisine, offering seasonal dishes and a rich breakfast buffet. Guests can enjoy outdoor dining on the terrace overlooking the Kaiserwasser. The U-ONE Bar invites guests to unwind with a selection of cocktails and whiskeys in a relaxed atmosphere.
Business Facilities
ARCOTEL Kaiserwasser features seven seminar rooms covering 350 sqm, accommodating up to 340 guests, ideal for conferences and events. Each room provides natural light and state-of-the-art technology, creating a professional environment for meetings. The winter garden offers a unique setting for private and business gatherings, with exceptional views.
Highlights
Location: Directly on the Kaiserwasser
Rooms: 282 rooms with JOKA mattresses
Wellness: Fitness studio with experience showers
Dining: UNO Restaurant terrace overlooking the water
Business: 350 sqm meeting space for conferences
Sustainability: Green Key certified for environmental responsibility
“The location on the Kaiserwasser is a real draw, placing you near both the Vienna International Centre and ample outdoor recreation; I appreciate the hotel's commitment to sustainability, reflected in its Green Key certification. Though some have mentioned inconsistent housekeeping, the spacious rooms and modern gym facing the city skyline stand out, in my view. It's a solid choice, particularly if eco-friendliness and access to business venues are high on your list.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Arcotel Kaiserwasser Wien offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comfort Double Room
2 persons
260 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Junior Suite
2 persons
370 sq. feet
1 King-size bed
Coffee machine
Heating
room details
Suite
2 persons
550 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite Deluxe
2 persons
370 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
Arcotel Kaiserwasser Wien offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.2/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
Vending machines
Sports & Fitness
Fitness centre
Hiking
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Sun terrace
Sauna
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Arcotel Kaiserwasser Wien, dining is an inviting affair, offering a delightful mix of Austrian flavors and modern culinary techniques. Guests can enjoy vibrant meals in a contemporary setting, featuring fresh ingredients and outdoor dining among the city's charm.
UNO
Austrian, Grill/BBQ with vegetarian, vegan, and gluten-free options
Ambiance
Modern with an outdoor terrace for al fresco dining
Key Offerings
An extensive breakfast buffet including live cooking stations for personalized omelets and healthy breakfast bowls, leisurely meals and snacks throughout the day.
Reservation
Not required
Daily from 6:30 AM to 10:00 PM
U-ONE Bar
Casual bar with a focus on whiskies and snacks
Ambiance
Relaxed and inviting, perfect for unwinding after a long day
Key Offerings
Large selection of different whiskies, comfortable seating for casual meet-ups or evening wind-downs.
Feedback about Arcotel Kaiserwasser Wien from previous guests about their experience.
Review score
Based on 741 verified reviews
8.0/10
Great
83%
Recommend
Breakfast
8.6/10
Cleanliness
8.6/10
Comfort
8.6/10
Facilities
8.2/10
Free Wi-Fi
8.2/10
Location
9.0/10
Paid Wi-Fi
5.7/10
Staff
8.6/10
Value for money
7.9/10
Pros
Excellent breakfast
Convenient location
Big room
Cons
Malfunctioning key card
Unprofessional behavior
Guest reviews
based on 894 reviews
4/5
based on 2866 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Arcotel Kaiserwasser Wien
Are coffee makers available in the hotel rooms?
12 January 2024
Yes, all hotel rooms are equipped with coffee makers for your convenience.
Where can I find an iron in the hotel?
5 February 2024
Irons are available on the 3rd floor for guest use.
Does the hotel welcome pets? I have a small dog. Will there be any restrictions?
22 February 2024
Yes, dogs are welcome in the hotel room, lobby, and bar area. However, they are not permitted in the restaurant or wellness areas. A fee of €15,00 per night for each dog applies (food not included).
How much is the daily parking fee at the hotel?
16 March 2024
The parking garage charges €30,00 per day for guests.
Is it possible to arrange an airport shuttle service?
27 March 2024
Yes, airport shuttle services can be arranged for a fixed price.
Is the sauna included in the accommodation price?
10 April 2024
Access to the sauna is included with your room rate, so there are no additional charges.
Are early check-in options available at the hotel?
19 April 2024
Early check-in can be accommodated, but it is subject to availability and cannot be guaranteed. Luggage can be stored at the reception if needed.
What are the breakfast hours on weekdays?
28 April 2024
Breakfast is served from 06:30 to 10:00 during weekdays.
Can dietary restrictions be accommodated in the hotel's restaurant?
15 May 2024
Yes, the restaurant can cater to special dietary requirements upon request.
How far is the nearest public transportation station from the hotel?
2 June 2024
The U1 metro station Kaisermühlen/VIC is conveniently located just across the street, providing easy access to the city.