Aloft London Excel, London ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

Near the O2 Arena

Great

8.4

8.6

/10

4.1

3.9

Loved by Aloft London Excel Hotel guests

Comfortable beds
Friendly staff
Yummy breakfast
Warm swimming pool
Free game room

"Convenient location with plenty of parking at a fair rate (discounted via the hotel) clean and modern hotel with great facilities."

Roxanne from United States

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"Room is well appointed, modern, very clean and the bed is exceptionally comfortable."

Jodie from Switzerland

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"The hotel is well appointed, the rooms are large, nicely designed and comfortable large beds."

Daisy from United Kingdom

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Amenities

Aloft London Excel boasts an indoor pool that enhances the experience with opportunities for relaxation and leisure. The W XYZ bar offers specialty cocktails and acoustic performances, adding a vibrant social scene. Guests can also find ReFuel by Aloft, a 24-hour pantry providing a range of snack options to satisfy cravings at any time.

Rooms

The hotel features stylish Aloft Rooms equipped with spacious layouts and two double beds suitable for families. Each room includes a 49-inch LCD TV and a convenient connectivity station to keep devices charged and ready. A walk-in shower and custom amenities complete the offerings for a comfortable stay.

Location

Situated near Custom House, the hotel offers quick access to the Elizabeth Line with connections into Central London in just 20 minutes. It is also close to the Docklands Light Railway (DLR) and Canary Wharf, making travel effortless. The proximity to the ExCeL Exhibition Centre enhances its appeal for business and event travelers.

Dining

Docksider Restaurant within the hotel serves a seasonal menu featuring fresh ingredients for breakfast and dinner. The casual atmosphere invites guests to enjoy a full English breakfast or unwind over hearty dinner options. The menu is thoughtfully curated to cater to a variety of tastes throughout the day.

Family-Friendly Features

Children can enjoy meals for free when staying with adults, offering a family-friendly benefit. The spacious Aloft Rooms accommodate families comfortably, making it easier to relax after a day of exploring. Attention to family needs adds to the enjoyable experience for guests traveling with kids.

Highlights

Location: Quick access to Elizabeth Line

Rooms: Spacious Aloft Rooms with connectivity station

Dining: Docksider Restaurant with seasonal menu

Amenities: Indoor pool and W XYZ bar

“Directly connected to the ExCeL center, this modern hotel feels like a practical choice for event attendees. The loft-inspired design and on-site dining add a touch of vibrancy. I think its easy access to Canary Wharf and family-friendly perks make it a solid option for both business and leisure.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningTasty and Convenient

The restaurant had tasty food at decent prices. The 24-hour snack bar was also very convenient.

Kevin from Canada

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Spa & LeisureRelaxing Pool Time

The swimming pool was warm and relaxing. Pool times are great, perfect for morning or evening swims.

Ingrid from Sweden

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Guest ParkingEasy and Affordable

Parking was easy. I didn't have to pay typical fees in the area.

Roslyn from England

Review on

Room FeaturesQuiet and Spacious

The room was large and quiet. I couldn't hear outside, even with a festival nearby.

Geraldine from France

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Select your room type

Aloft London Excel Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Savvy Suite 1 Bedroom Executive Suite 1 King & Sofa Bed

2 persons

520 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Aloft Room Guest room 1 King

2 persons

260 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Urban Room Guest room 1 King High Floor

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Family Room 2 Double Beds

2 persons

260 sq. feet

2 Double beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Aloft London Excel Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Services

Pet amenities available
Room service
Laundry
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sauna
Steam room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Aloft London Excel, guests can indulge in a delightful mix of local and international flavors. The charming Docksider Restaurant offers a casual dining experience, while the vibrant W XYZ Bar sets the perfect scene for cocktails and relaxation.

Aloft London Excel Hotel Restaurant photo

Docksider Restaurant

Local and International

Ambiance

Family friendly with modern decor reflecting midcentury design

Key Offerings

Enjoy a hearty full English breakfast, delicious vegetarian and vegan options, and a variety of seasonal menus for lunch and dinner. 'Grab & go' food is also available for those with limited time.

Reservation

Breakfast: Daily 06:30 - 10:30 (Mon-Fri), 07:00 - 11:00 (Sat-Sun); Lunch/Dinner: Daily 12:00 - 22:00 (Mon-Sun)

W XYZ Bar

Cocktail Bar with Light Dining

Ambiance

Modern, featuring industrial design elements and a lively atmosphere

Key Offerings

This trendiest bar on this side of London is perfect for unwinding with crafted cocktails and a selection of evening bites. The vibrant lobby bar features a stylish layout that invites guests to relax and socialize.

Reservation

Daily 17:00 - 00:00 (Mon-Sun)

Aloft London Excel Hotel Location

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

Map view

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

City landmarks

Library

Charlton House

1.9 mi

Landmark

Royal Arsenal

2.0 mi

Convention Centre

ExCeL London

2300 ft

Event hall

The O2

1.4 mi

Landmark

Greenwich Park

2.6 mi

Landmark

Up at The O2

1.4 mi

Landmark

Emirates Air Line

5300 ft

Landmark

The Connaught Tavern

2200 ft

Landmark

Chapel Of St George And St Helena At Former Dockland Settlement No. 1

1.0 mi

Landmark

Silo D

2300 ft

Landmark

War memorial at former St Mark's Church

2700 ft

Landmark

Silvertown War Memorial

3700 ft

Landmark

Dock Manager's Office

4400 ft

Landmark

Central Buffet At Custom House

4600 ft

Landmark

The Dockers Sculpture

2400 ft

Museum

Cutty Sark

2.6 mi

Landmark

St Luke's Community Centre

5100 ft

Landmark

ExCeL Exhibition Centre

4300 ft

Landmark

Fairbairn Hall

1.1 mi

Bridge

Royal Victoria Dock and Bridge

2200 ft

Church

Memorial Community Church

1.1 mi

Landmark

St Andrew's Church

1.2 mi

Landmark

St Andrew's Vicarage

1.2 mi

Planetarium

Royal Observatory Greenwich

2.6 mi

Landmark

Limehouse

2.9 mi

Theatre

Brick Lane Music Hall

2.4 mi

Museum

The Crystal

5300 ft

Park

Thames Barrier Park

2.0 mi

Landmark

Silvertown

2.2 mi

Landmark

Thames Path

3.2 mi

Nearby

Prince Regent DLR

1300 ft

Restaurants

Docksider Restaurant

800 ft

Royal Victoria Dock 1 Eastern Gateway

River Cottage Deli

3800 ft

1 Royal Victoria Dock ExCeL London

Yi-Ban

2400 ft

1010 Dockside Road London Regatta Centre

Custom House Pub

4500 ft

272-283 Victoria Dock Road

Tapa Tapa

3500 ft

Western Gateway Royal Victoria Docks

Zero Sette Restaurant

3700 ft

K Warehouse 2 Western Gateway Unit R3

Bagel factory

3600 ft

1 Western Gateway ExCel Centre

Explore London

Local Highlights Near Aloft London Excel

ExCeL London

9-minute walk

ExCeL London is a premier exhibition center hosting events and conferences, easily accessible from the hotel.

The O2

25-minute walk

The O2 is an iconic entertainment venue featuring concerts and events, along with restaurants and a unique indoor arena.

Royal Victoria Dock and Bridge

10-minute walk

A charming waterfront area perfect for strolls, dining, and enjoying views of the iconic skyline.

Greenwich Park

45-minute walk

A historic royal park offering beautiful gardens, picturesque views, and the Meridian Line for a unique photo opportunity.

Emirates Air Line

20-minute walk

A cable car crossing the Thames, providing stunning views of London; perfect for thrill-seekers and photographers.

Royal Victoria Gardens

28-minute walk

A relaxing park with scenic paths and plenty of open space, ideal for picnics, family outings, and leisurely walks.

Docksider Restaurant

3-minute walk

Casual dining with a focus on British cuisine, known for delicious seafood and stunning views of the dock.

Yi-Ban

9-minute walk

Chinese cuisine with an elegant atmosphere, featuring dim sum and a riverside terrace for a unique dining experience.

The Connaught Tavern

8-minute walk

A lively pub with a traditional vibe, offering sports screenings, live music, and a diverse drinks menu for all guests.

Up at The O2

25-minute walk

An exhilarating climb on the roof of The O2, offering breathtaking views of London for adventurous souls.

Getting around

City Centre

London17 min · 7.0 mi

Airports

London City (LCY)5 min · 1.9 mi

London Heathrow (LHR)63 min · 26.0 mi

Train

Woolwich Dockyard Railway Station28 min · 1.4 mi

Charlton Railway Station29 min · 1.5 mi

Underground

Canning Town24 min · 1.2 mi

Bus

Bus stop24 min · 1.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at GBP 20 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of GBP17.50 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2011

Number of floors:

Number of rooms:

252

Reviews and Ratings

Feedback about Aloft London Excel Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Aloft London Excel for its spacious and well-designed rooms, often highlighting the comfortable beds and cool layout. The hotel's proximity to the Excel and a nearby train station is frequently mentioned as a plus, making it convenient for exploring London. The pool is a popular amenity, with extended opening hours until 11 pm. Some guests have noted that the hotel is a bit far from certain attractions, but the easy access to public transport generally compensates for this.

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Review score

Based on 1971 verified reviews

8.2/10

Great

83%

Recommend

Comfort

9.0/10

Cleanliness

8.9/10

Paid Wi-Fi

6.8/10

Free Wi-Fi

8.1/10

Pros

Friendly staff

Clean rooms

Delicious breakfast

Cons

Dark reception area

Unprofessional service

Sebastian from Germany

Business traveller

family room 2 double beds

3 nights in November 2025

Reviewed:December 04, 2025

9.0/10

excellent stay!

helpful staffconvenient locationsuper clean roomclosed bar

the staff was very helpful. i attended an event at excel, and the location was very convenient. the room size was good, and it was super clean, providing everything i needed. breakfast offered a decent selection at the buffet.

the bar remained closed during my three-night stay, a minor inconvenience.

Location

9/10

The hotel offers easy access to excel. The dlr station nearby provides connections to other parts of the city, a major plus.

Dining

8/10

I found the breakfast buffet offered a satisfactory selection. The restaurant and courtyard bar area looked inviting, with a pleasant ambiance for relaxation, i noticed.

Service

9/10

The hotel staff members were consistently friendly and helpful. They addressed all my inquiries promptly, ensuring a smooth and seamless check-in and check-out process.

Rooms

10/10

The family room with two double beds was spacious and comfortable. Housekeeping maintained an perfect standard of cleanliness, i really liked it.

Facilities

9/10

The pool, gym, steam room, and sauna were great additions. I appreciated the availability of these amenities for relaxation and recreation . the gym was AMAZING!!!

0 Helpful

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Sawyer from United States

Business traveller

Aloft Room Guest room 1 King

3 nights in August 2025

Reviewed:September 16, 2025

9.0/10

charmed stay

clean poolhelpful staffattentive staffdifficult location

The pool was clean, and i enjoyed using it. breakfast included rice. This detail was charming! the staff were helpful and very attentive. i had a great time overall.

Service

9/10

the staff ensured requests were handled quickly and efficiently, providing great service. kabir offered an exemplary service, showing true professionalism and dedication to his work. his commitment significantly enhanced my stay.

Facilities

8/10

the hotel included a swimming pool for leisure, a great amenity. the gym featured modern equipment and offered a space for exercise. there is a dlr station right outside that offers easy access to transportation, nice for convenient travel.

Dining

10/10

breakfast included a variety of options. i particularly enjoyed the rice served at breakfast, a thoughtful addition to the menu. the bar offered amazing food, and the staff were accommodating to any specific dietary needs, a great touch.

0 Helpful

Questions of the users

About Aloft London Excel

Is there a spa available at the hotel? If not, can information on local spas be provided?

10 January 2024

The hotel offers facilities such as Splash and Re:Charge. Splash features a pool area, including a sauna and steam room, while Re:Charge is a 24/7 gym. Both facilities are included in the room rate.

Do the rooms come equipped with mini fridges for storing beverages?

15 February 2024

Each room is equipped with a cooler designed to keep drinks cold, but it does not function as a mini fridge for food storage.

Is it possible to stay one night without a credit card?

27 March 2024

A credit or debit card is required for the stay, as the hotel does not accept cash. Additionally, a £25 holding deposit per night will be taken for incidentals and refunded upon check-out.

Are interconnecting rooms available for families?

5 April 2024

Interconnecting rooms are available, making it convenient for families traveling together.

What is the breakfast cost and are bathrobes available during the stay?

12 May 2024

Breakfast is available at a cost of £17.50 and bathrobes can be requested based on availability.

Are there any restrictions on swimming pool usage?

20 June 2024

Yes, the pool is currently open, but guests are required to book a one-hour time slot at check-in to use it.

Is early check-in possible before the standard 3pm time?

8 July 2024

Early check-in before 3pm is allowed, subject to availability.

What type of mattresses are used in the rooms?

22 August 2024

The hotel features firm mattresses, suitable for guests who prefer a stiffer sleeping surface.

Are children aged 13 allowed to use the pool facilities?

30 September 2024

Yes, children aged 13 are welcome to use the pool facilities.

Can you provide information about the hotel's dining and fitness facilities?

15 October 2024

The pool and gym facilities are open and can be booked for one-hour time slots. However, the sauna, steam room, and restaurant areas are currently closed.